Results 1 to 5 of 5

Thread: suse 13.1 and printer driver problems

  1. #1

    Question suse 13.1 and printer driver problems

    Hi all brand new linux user here just installed suse 13.1 on old dell optiplex pc

    tried to install network printers using YaST finely found printer and correct driver from list

    HP laserjet 601 printer over network would not print found the following in the CUPs log file



    D [24/Mar/2014:07:35:33 -0700] [Job 3] The following messages were recorded from 07:35:33 to 07:35:33
    D [24/Mar/2014:07:35:33 -0700] [Job 3] Adding start banner page "none".
    D [24/Mar/2014:07:35:33 -0700] [Job 3] Queued on "hp" by "root".
    D [24/Mar/2014:07:35:33 -0700] [Job 3] Auto-typing file...
    D [24/Mar/2014:07:35:33 -0700] [Job 3] Request file type is application/postscript.
    D [24/Mar/2014:07:35:33 -0700] [Job 3] File of type application/postscript queued by "root".
    D [24/Mar/2014:07:35:33 -0700] [Job 3] Adding end banner page "none".
    D [24/Mar/2014:07:35:33 -0700] [Job 3] job-sheets=none,none
    D [24/Mar/2014:07:35:33 -0700] [Job 3] argv[0]="hp"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] argv[1]="3"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] argv[2]="root"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] argv[3]="YaST2testprint_hp"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] argv[4]="1"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] argv[5]="finishings=3 number-up=1 page-label=hp:YaST2testprint@pc-linux207 job-uuid=urn:uuid:fc2a9912-5418-3432-721a-323a9920a9c8 job-originating-host-name=localhost time-at-creation=1395671733 time-at-processing=1395671733"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] argv[6]="/var/spool/cups/d00003-001"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[1]="CUPS_DATADIR=/usr/share/cups"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[2]="CUPS_DOCROOT=/usr/share/cups/webcontent"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[6]="CUPS_SERVERROOT=/etc/cups"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[7]="CUPS_STATEDIR=/var/run/cups"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[8]="HOME=/var/spool/cups/tmp"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[10]="SERVER_ADMIN=root@pc-linux207"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[11]="SOFTWARE=CUPS/1.5.4"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[12]="TMPDIR=/var/spool/cups/tmp"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[13]="USER=root"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[14]="CUPS_MAX_MESSAGE=2047"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[15]="CUPS_SERVER=/var/run/cups/cups.sock"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[16]="CUPS_ENCRYPTION=IfRequested"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[17]="IPP_PORT=631"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[18]="CHARSET=utf-8"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[19]="LANG=en.UTF-8"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[20]="PPD=/etc/cups/ppd/hp.ppd"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[21]="RIP_MAX_CACHE=128m"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[22]="CONTENT_TYPE=application/postscript"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[23]="DEVICE_URI=socket://192.168.24.203:9100"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[24]="PRINTER_INFO=HP LaserJet 600 M601 M602 M603 Postscript (recommended)"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[25]="PRINTER_LOCATION="
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[26]="PRINTER=hp"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[27]="PRINTER_STATE_REASONS=none"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[28]="CUPS_FILETYPE=document"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[29]="FINAL_CONTENT_TYPE=printer/hp"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] envp[30]="AUTH_I****"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] Started filter /usr/lib/cups/filter/pstops (PID 8645)
    D [24/Mar/2014:07:35:33 -0700] [Job 3] Started filter /usr/lib/cups/filter/hpps (PID 8646)
    D [24/Mar/2014:07:35:33 -0700] [Job 3] Started backend /usr/lib/cups/backend/socket (PID 8647)
    D [24/Mar/2014:07:35:33 -0700] [Job 3] STATE: +connecting-to-device
    D [24/Mar/2014:07:35:33 -0700] [Job 3] Looking up "192.168.24.203"...
    D [24/Mar/2014:07:35:33 -0700] [Job 3] Page = 612x792; 12,12 to 600,780
    D [24/Mar/2014:07:35:33 -0700] [Job 3] backendWaitLoop(snmp_fd=5, addr=0xb9142954, side_cb=0xb77dd880)
    D [24/Mar/2014:07:35:33 -0700] [Job 3] slow_collate=0, slow_duplex=0, slow_order=0
    D [24/Mar/2014:07:35:33 -0700] [Job 3] Before copy_comments - %!PS-Adobe-3.0
    D [24/Mar/2014:07:35:33 -0700] [Job 3] %!PS-Adobe-3.0
    D [24/Mar/2014:07:35:33 -0700] [Job 3] %%BoundingBox: 0 0 612 792
    D [24/Mar/2014:07:35:33 -0700] [Job 3] %%Pages: 1
    D [24/Mar/2014:07:35:33 -0700] [Job 3] %%LanguageLevel: 1
    D [24/Mar/2014:07:35:33 -0700] [Job 3] %%DocumentData: Clean7Bit
    D [24/Mar/2014:07:35:33 -0700] [Job 3] %%DocumentSuppliedResources: procset testprint/1.3
    D [24/Mar/2014:07:35:33 -0700] [Job 3] %%DocumentNeededResources: font Helvetica Helvetica-Bold Times-Roman
    D [24/Mar/2014:07:35:33 -0700] [Job 3] %%Creator: Michael Sweet, Apple Inc. - adapted by openSUSE/Novell
    D [24/Mar/2014:07:35:33 -0700] [Job 3] %%CreationDate: D:20090113092400+0800
    D [24/Mar/2014:07:35:33 -0700] [Job 3] %%Title: Test Page
    D [24/Mar/2014:07:35:33 -0700] [Job 3] %%EndComments
    D [24/Mar/2014:07:35:33 -0700] [Job 3] Before copy_prolog - %%BeginProlog
    D [24/Mar/2014:07:35:33 -0700] [Job 3] Before copy_setup - %%Page: 1 1
    D [24/Mar/2014:07:35:33 -0700] [Job 3] Before page loop - %%Page: 1 1
    D [24/Mar/2014:07:35:33 -0700] [Job 3] Copying page 1...
    D [24/Mar/2014:07:35:33 -0700] [Job 3] pagew = 588.0, pagel = 768.0
    D [24/Mar/2014:07:35:33 -0700] [Job 3] bboxx = 0, bboxy = 0, bboxw = 612, bboxl = 792
    D [24/Mar/2014:07:35:33 -0700] [Job 3] PageLeft = 12.0, PageRight = 600.0
    D [24/Mar/2014:07:35:33 -0700] [Job 3] PageTop = 780.0, PageBottom = 12.0
    D [24/Mar/2014:07:35:33 -0700] [Job 3] PageWidth = 612.0, PageLength = 792.0
    D [24/Mar/2014:07:35:33 -0700] [Job 3] Wrote 1 pages...
    D [24/Mar/2014:07:35:33 -0700] [Job 3] Traceback (most recent call last):
    D [24/Mar/2014:07:35:33 -0700] [Job 3] File "/usr/lib/cups/filter/hpps", line 86, in <module>
    D [24/Mar/2014:07:35:33 -0700] [Job 3] bug("Error importing HPLIP modules:%s %s\n" % (pid, e))
    D [24/Mar/2014:07:35:33 -0700] [Job 3] File "/usr/lib/cups/filter/hpps", line 52, in bug
    D [24/Mar/2014:07:35:33 -0700] [Job 3] log.stderr("ERROR: %s" % m)
    D [24/Mar/2014:07:35:33 -0700] [Job 3] NameError: global name 'log' is not defined
    D [24/Mar/2014:07:35:33 -0700] [Job 3] End of messages
    D [24/Mar/2014:07:35:33 -0700] [Job 3] printer-state=3(idle)
    D [24/Mar/2014:07:35:33 -0700] [Job 3] printer-state-message="/usr/lib/cups/filter/hpps failed"
    D [24/Mar/2014:07:35:33 -0700] [Job 3] printer-state-reasons=none
    E [24/Mar/2014:07:40:15 -0700] [Job 4] Job stopped due to filter errors; please consult the error_log file for details.
    D [24/Mar/2014:07:40:15 -0700] [Job 4] The following messages were recorded from 07:40:15 to 07:40:15
    D [24/Mar/2014:07:40:15 -0700] [Job 4] Adding start banner page "none".
    D [24/Mar/2014:07:40:15 -0700] [Job 4] Queued on "hp" by "admin".
    D [24/Mar/2014:07:40:15 -0700] [Job 4] Auto-typing file...
    D [24/Mar/2014:07:40:15 -0700] [Job 4] Request file type is application/postscript.
    D [24/Mar/2014:07:40:15 -0700] [Job 4] File of type application/postscript queued by "admin".
    D [24/Mar/2014:07:40:15 -0700] [Job 4] Adding end banner page "none".
    D [24/Mar/2014:07:40:15 -0700] [Job 4] job-sheets=none,none
    D [24/Mar/2014:07:40:15 -0700] [Job 4] argv[0]="hp"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] argv[1]="4"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] argv[2]="admin"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] argv[3]="Java Printing"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] argv[4]="1"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] argv[5]="finishings=3 number-up=1 job-uuid=urn:uuid:5677d401-9e08-3b61-452e-606ed40f5b45 job-originating-host-name=localhost time-at-creation=1395672015 time-at-processing=1395672015"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] argv[6]="/var/spool/cups/d00004-001"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[1]="CUPS_DATADIR=/usr/share/cups"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[2]="CUPS_DOCROOT=/usr/share/cups/webcontent"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[6]="CUPS_SERVERROOT=/etc/cups"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[7]="CUPS_STATEDIR=/var/run/cups"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[8]="HOME=/var/spool/cups/tmp"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[10]="SERVER_ADMIN=root@pc-linux207"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[11]="SOFTWARE=CUPS/1.5.4"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[12]="TMPDIR=/var/spool/cups/tmp"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[13]="USER=root"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[14]="CUPS_MAX_MESSAGE=2047"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[15]="CUPS_SERVER=/var/run/cups/cups.sock"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[16]="CUPS_ENCRYPTION=IfRequested"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[17]="IPP_PORT=631"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[18]="CHARSET=utf-8"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[19]="LANG=en_US.UTF-8"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[20]="PPD=/etc/cups/ppd/hp.ppd"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[21]="RIP_MAX_CACHE=128m"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[22]="CONTENT_TYPE=application/postscript"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[23]="DEVICE_URI=socket://192.168.24.203:9100"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[24]="PRINTER_INFO=HP LaserJet 600 M601 M602 M603 Postscript (recommended)"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[25]="PRINTER_LOCATION="
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[26]="PRINTER=hp"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[27]="PRINTER_STATE_REASONS=none"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[28]="CUPS_FILETYPE=document"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[29]="FINAL_CONTENT_TYPE=printer/hp"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] envp[30]="AUTH_I****"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] Started filter /usr/lib/cups/filter/pstops (PID 9381)
    D [24/Mar/2014:07:40:15 -0700] [Job 4] Started filter /usr/lib/cups/filter/hpps (PID 9382)
    D [24/Mar/2014:07:40:15 -0700] [Job 4] Started backend /usr/lib/cups/backend/socket (PID 9383)
    D [24/Mar/2014:07:40:15 -0700] [Job 4] STATE: +connecting-to-device
    D [24/Mar/2014:07:40:15 -0700] [Job 4] Looking up "192.168.24.203"...
    D [24/Mar/2014:07:40:15 -0700] [Job 4] Page = 612x792; 12,12 to 600,780
    D [24/Mar/2014:07:40:15 -0700] [Job 4] slow_collate=0, slow_duplex=0, slow_order=0
    D [24/Mar/2014:07:40:15 -0700] [Job 4] Before copy_comments - %!PS-Adobe-3.0
    D [24/Mar/2014:07:40:15 -0700] [Job 4] %!PS-Adobe-3.0
    D [24/Mar/2014:07:40:15 -0700] [Job 4] %%BeginProlog
    D [24/Mar/2014:07:40:15 -0700] [Job 4] There wasn't a %%BoundingBox: comment in the header.
    D [24/Mar/2014:07:40:15 -0700] [Job 4] There wasn't a %%Pages: comment in the header.
    D [24/Mar/2014:07:40:15 -0700] [Job 4] Before copy_prolog - /imStr 0 def /imageSrc {currentfile /ASCII85Decode filter /RunLengthDecode filter imStr readstring pop } def
    D [24/Mar/2014:07:40:15 -0700] [Job 4] Before copy_setup - %%BeginSetup
    D [24/Mar/2014:07:40:15 -0700] [Job 4] Before page loop - %%Page: 1 1
    D [24/Mar/2014:07:40:15 -0700] [Job 4] Copying page 1...
    D [24/Mar/2014:07:40:15 -0700] [Job 4] pagew = 588.0, pagel = 768.0
    D [24/Mar/2014:07:40:15 -0700] [Job 4] bboxx = 0, bboxy = 0, bboxw = 612, bboxl = 792
    D [24/Mar/2014:07:40:15 -0700] [Job 4] PageLeft = 12.0, PageRight = 600.0
    D [24/Mar/2014:07:40:15 -0700] [Job 4] PageTop = 780.0, PageBottom = 12.0
    D [24/Mar/2014:07:40:15 -0700] [Job 4] PageWidth = 612.0, PageLength = 792.0
    D [24/Mar/2014:07:40:15 -0700] [Job 4] backendWaitLoop(snmp_fd=5, addr=0xb7c64954, side_cb=0xb770c880)
    D [24/Mar/2014:07:40:15 -0700] [Job 4] Traceback (most recent call last):
    D [24/Mar/2014:07:40:15 -0700] [Job 4] File "/usr/lib/cups/filter/hpps", line 86, in <module>
    D [24/Mar/2014:07:40:15 -0700] [Job 4] bug("Error importing HPLIP modules:%s %s\n" % (pid, e))
    D [24/Mar/2014:07:40:15 -0700] [Job 4] File "/usr/lib/cups/filter/hpps", line 52, in bug
    D [24/Mar/2014:07:40:15 -0700] [Job 4] log.stderr("ERROR: %s" % m)
    D [24/Mar/2014:07:40:15 -0700] [Job 4] NameError: global name 'log' is not defined
    D [24/Mar/2014:07:40:15 -0700] [Job 4] Wrote 1 pages...
    D [24/Mar/2014:07:40:15 -0700] [Job 4] End of messages
    D [24/Mar/2014:07:40:15 -0700] [Job 4] printer-state=3(idle)
    D [24/Mar/2014:07:40:15 -0700] [Job 4] printer-state-message="/usr/lib/cups/filter/hpps failed"
    D [24/Mar/2014:07:40:15 -0700] [Job 4] printer-state-reasons=none
    E [24/Mar/2014:07:44:34 -0700] [cups-driverd] Bad driver information file "/usr/share/cups/drv/sample.drv"!



    can any buddy help thanks Dan

  2. #2
    Join Date
    Jun 2008
    Location
    Groningen, Netherlands
    Posts
    20,925
    Blog Entries
    14

    Default Re: suse 13.1 and printer driver problems

    Please post output of
    Code:
    rpm -qa | grep hplip
    and post it here, between CODE tags, the # in the editor

    EDIT: I see it's your first post here, welcome !!.
    ° Appreciate my reply? Click the star and let me know why.

    ° Perfection is not gonna happen. No way.

    http://en.opensuse.org/User:Knurpht
    http://nl.opensuse.org/Gebruiker:Knurpht

  3. #3

    Default Re: suse 13.1 and printer driver problems

    Hi
    the printout is below

    Code:
    hplip-sane-3.13.10-4.2.i586
    hplip-hpijs-3.13.10-4.2.i586
    thanks

  4. #4

    Default Re: suse 13.1 and printer driver problems

    Hi,

    I had a similar problem and resolved it by installing hplip, which was not installed by default.

    After that
    > rpm -qa | grep hplip
    hplip-sane-3.13.10-4.2.x86_64
    hplip-hpijs-3.13.10-4.2.x86_64
    hplip-3.13.10-4.2.x86_64

    Best,

    Vahur

  5. #5
    Join Date
    Jun 2008
    Location
    Auckland, NZ
    Posts
    23,699
    Blog Entries
    1

    Default Re: suse 13.1 and printer driver problems

    We would have replied similarly, but the OP seems to have disappeared

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •