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Thread: FYI: recovery from failure to boot on Toshiba notebook

  1. #1
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    Default FYI: recovery from failure to boot on Toshiba notebook

    Ran a new Toshiba C55-A5245 notebook on openSuse 13.1 and Win7 dual boot, in openSuse for weeks. Shut down a day. On powering up, the screen halted with "GRUB" in the UL corner. Got into BIOS and changed to quick boot--mistake. Machine after power cycle or D-A-D reboot remained blank, not even a Tosh logo or GRUB. The "hold ESC for 3 second" trick (immediately after bootup) recommended by Toshiba did not get to the BIOS config, nor did holding F2. Found a posting on a Toshiba forum that said to disconnect any external peripherals, remove the battery and line power, then hold down the power button for 1 minute. That revived the screen and allowed the machine to boot--once. Tried all the various methods to reach BIOS config, all failed. Had to remove the battery each time to get any visibility on the screen for the next attempt. Fortunately the BIOS was set to boot first from the CD/DVD drive which allowed a new install of 13.1 from DVD. On the first reboot, Win7 showed up in two partitions :-o
    Seems to be OK now. On to the online updates...
    Leap/KDE and a film-based photographer

  2. #2
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    Default Re: FYI: recovery from failure to boot on Toshiba notebook--failed again

    Wrote too soon. 13.1 installed, rebooted the first time (without the DVD in the drive). After the online update there were about 6 items that required a reboot, so I restarted it. Again the Toshiba notebook refused to boot. Took out the battery, pressed "ON" for a minute, reassembled, and it then again hung with "GRUB" in the UL corner. Power cycle leads to a blank screen, no boot.

    Suggestions solicited.
    Leap/KDE and a film-based photographer

  3. #3
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    Default Re: FYI: recovery from failure to boot on Toshiba notebook

    Is this a EFI machine? Did you install as EFI or MBR ??

  4. #4
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    Default Re: FYI: recovery from failure to boot on Toshiba notebook--failed again

    Quote Originally Posted by konsultor View Post
    Wrote too soon. 13.1 installed, rebooted the first time (without the DVD in the drive). After the online update there were about 6 items that required a reboot, so I restarted it. Again the Toshiba notebook refused to boot. Took out the battery, pressed "ON" for a minute, reassembled, and it then again hung with "GRUB" in the UL corner. Power cycle leads to a blank screen, no boot.

    Suggestions solicited.
    If you installed GRUB to the root partition, and not to the MBR, then load a partitioner and make sure your root partition is set as the boot partition.
    "Take a Walk on a Sunny Day, Greet everyone along the way, and Make Somebody Smile, Today"
    Gerry Jack Macks"Walk On A Sunny Day" GerryJackMacks.net

  5. #5
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    Default Re: FYI: recovery from failure to boot on Toshiba notebook

    This is not an EFI machine, AFAIK; came with Win7 and in BIOS I saw it was configured for a traditional OS.
    During installs on this and other machines I have disabled MBR and enabled boot from the root ("/") directory (a 20 GB ext4 partition mounted at /). This has worked on many previous computers and versions of openSuse. Is there another step to make a machine boot via grub?
    Leap/KDE and a film-based photographer

  6. #6
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    Default Re: FYI: recovery from failure to boot on Toshiba notebook

    fwiw:: an update was tried on an hp-625 laptop on saturday with the same result described :: fastest recovery was a re-install via DVD with the same result on the final update :: after another re-install via DVD, the openSUSE13.1 oss and non-oss update repos were disabled, the re-install was ok :: other anomalies noticed, - no wireless interface - message while booting 'allhwsupport=0 try b43.allhwsupport=1' (although this message present on the successful re-install) this morning no problems was found updating on an hp-g7-2268 laptop :: assumption: the openSUSE13 oss update repo was in transition, hence a crooked update :: keep smiling

  7. #7
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    Default Re: FYI: recovery from failure to boot on Toshiba notebook

    reprint

    fwiw

    an update was tried on an hp-625 laptop on Saturday with the same result described

    fastest recovery was a re-install via DVD with the same result

    on the final update, after another re-install via DVD,
    the openSUSE13.1 oss and non-oss update repos were disabled,
    the re-install was ok

    other anomalies noticed,
    - no wireless interface after some updates this week-end
    - message while booting 'allhwsupport=0 try b43.allhwsupport=1'
    (although this message was still present on the last successful re-install)

    this morning no problems was found updating on an hp-g7-2268 laptop

    assumption: the openSUSE13 oss update repo was in transition,
    hence a crooked update

    keep smiling

    ps: laptop does not allow WUSIWYG

  8. #8
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    Default SOLVED: recovery from failure to boot on Toshiba notebook = BAD MB

    Hi,
    Took it back to the computer store. They identified the motherboard as bad, will replace it under warranty. Sorry for the distraction.
    Leap/KDE and a film-based photographer

  9. #9
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    Default Re: FYI: recovery from failure to boot on Toshiba notebook

    On 2014-03-24 18:36, konsultor wrote:
    >
    > Hi,
    > Took it back to the computer store. They identified the motherboard as
    > bad, will replace it under warranty. Sorry for the distraction.


    No, it always helps to learn what the cause was. Maybe someone in the
    future googles for a similar problem and finds this, so it saves him
    time :-)

    --
    Cheers / Saludos,

    Carlos E. R.
    (from 13.1 x86_64 "Bottle" at Telcontar)

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