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Thread: Libreoffice save crash

  1. #1
    Join Date
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    Default Libreoffice save crash

    I started getting problems with the latest beta of Libreoffice, so I reverted to the stable version - 4.2.11. However, problems persisted, especially crashing out of the program when trying to save a file. So I completely removed libreoffice, the profile and searched for any file with libreoffice in it - they were all over the place - and did a fresh install from the LO source. Still getting the same crash. Start from terminal and get:

    Code:
    (soffice:3588): GConf-WARNING **: Client failed to connect to the D-BUS daemon:Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
    GConf warning: failure listing pairs in `/desktop/gnome/interface': No D-BUS daemon running
    Program starts but on crash shows:

    Code:
    Error creating proxy: The connection is closed (g-io-error-quark, 18)
    Using Linux 3.13.5-18.gbb654e2-desktopopenSUSE 13.1 (Bottle) (x86_64)
    KDE 4.12.3

    Any help gratefully received

    John F.

  2. #2
    Join Date
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    Default Re: Libreoffice save crash

    There was a problem with the KDE branding stuff and dbus errors.

  3. #3
    Join Date
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    Default Re: Libreoffice save crash

    Many thanks for that. I removed the Gnome branding file, and noticed that the KDE branding files had already been deleted in the latest attempt to clean things up. LO now works, albeit with a pretty horrible interface, but I'm sure I can deal with that!

    Best wishes

    John F.

  4. #4
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    Default Re: Libreoffice save crash SOLVED

    LibreOffice have found the problem. It is the GTK-Oxygen theme which is crashing the program. Changing it to another theme solved the issue.

    Should I report this as a bug, if so where?

    John F.

  5. #5

    Default Re: Libreoffice save crash SOLVED

    Quote Originally Posted by jfarrar View Post
    LibreOffice have found the problem. It is the GTK-Oxygen theme which is crashing the program. Changing it to another theme solved the issue.

    Should I report this as a bug, if so where?
    An update to the GTK-Oxygen theme is already underway, should be out some time next week.
    I think you should wait for that and then report a bug if it still crashes.

    You could report a bug here:
    http://bugzilla.novell.com/ (same username/password as in the forum)

    Or (maybe better) directly upstream at KDE here:
    http://bugs.kde.org/

    OTOH, you could install libreoffice-kde4 (and uninstall ibus if installed, as that effectively blocks the KDE4 integration), then the KDE theme should be used which should work fine now. (I actually pushed fixes for two crash/freeze bugs in libreoffice-kde4 to the January libreoffice update, see also http://forums.opensuse.org/showthrea...drag-drop-cell ... )

  6. #6
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    Default Re: Libreoffice save crash

    OK, thanks for that!

    John F.

  7. #7
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    Default Re: Libreoffice save crash

    For info, I've changed from ibus to libreoffice-kde4 but the oxygen theme still crashes 4.2.

    John F.

  8. #8

    Default Re: Libreoffice save crash

    Quote Originally Posted by jfarrar View Post
    For info, I've changed from ibus to libreoffice-kde4 but the oxygen theme still crashes 4.2.
    I can only speak of 4.1. I don't have 4.2 installed. But those fixes I mentioned should be part of 4.2 as well.
    Could you run it in a terminal window and post the error message you get when it crashes?

    Although I had installed it as a test for a short while, and it didn't crash with the KDE4 oxygen them. But I don't think I tried to save.
    Can you try to enable "Use LibreOffice dialogs" in the settings (LibreOffice->General)?

    I may try to upgrade to LO 4.2 later and see if I can reproduce this.

  9. #9

    Default Re: Libreoffice save crash

    I installed LO 4.2.2.1 now from the LibreOffice:Factory repo, and can reproduce the crash with libreoffice-gnome and the Gtk-Oxygen theme.

    But with libreoffice-kde4 (and the KDE Oxygen theme) it does _not_ crash here.
    Maybe you installed the wrong package? OpenSUSE's libreoffice-kde4 package won't work with the LO version from their homepage, if that's what you installed.

    Maybe try the version from the LibreOffice:Factory repo:
    http://software.opensuse.org/downloa...ge=libreoffice

    I'm not sure whether the packages from the LibreOffice homepage include the KDE4 integration.

  10. #10
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    Default Re: Libreoffice save crash

    Thanks for your help.

    I think I have the right versions now, I was trying 4.2.3 which complicated things.....

    Anyway, running 4.2.2 from the LO homepage and using libreoffice-kde4 from factory still causes the crash on opening a dialogue. Using the Libreoffice dialogues works OK.

    The exit code is as above without the DBus stuff of course as ibus has been removed: i.e. Error creating proxy: The connection is closed (g-io-error-quark, 18)

    So the workround seems OK to me, just use the LO dialogues.

    Best wishes

    John F.

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