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Thread: OpenSuSe and Canon IP 4940 printer - printing to CD tray

  1. #1
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    Question OpenSuSe and Canon IP 4940 printer - printing to CD tray

    Hi, hope somebody can help me. I recently installed OpenSUSE, and it really works like a charm. Picked up all my hardware and installed all the drivers for both my laptop (Dell Precision 66oo) as well as on my home PC. I have one problem though, which is driving me nuts. Although the printing works 100% when doing normal printing, it fails when I want to print to the CD tray. I do select the CD tray, as well as the correct cd size, from the options. When the print job is started, the green light on the printer starts to flash, but nothing further happens. The print job also shows up immediately in the cups management as printed and successful. When I start the print job with the tray slot closed, the amber light starts flashing, as in Windows, but once again when I open it, the coms stop, and nothing further happens. Any suggestions please?

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    Default Re: OpenSuSe and Canon IP 4940 printer - printing to CD tray

    I don't own Canon hardware, but I assume you installed the Canon proprietary drivers first, before configuring the printer?

    The two RPMs contained within the install tarball are as follows:
    cnijfilter-common-3.60-1
    cnijfilter-ip4900series-3.60-1

    If you are using the Canon drivers (as opposed to open source), then the issue you report may need their support to fix.

  3. #3
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    Default Re: OpenSuSe and Canon IP 4940 printer - printing to CD tray

    [QUOTE=deano_ferrari;2628170]I don't own Canon hardware, but I assume you installed the Canon proprietary drivers first, before configuring the printer?

    The two RPMs contained within the install tarball are as follows:
    cnijfilter-common-3.60-1
    cnijfilter-ip4900series-3.60-1

    Hi, I downloaded the two drivers as you suggested. The first one, cnijfilter-common-3.60-1.x86_64.rpm, installs fine. The second one, comes uo with an error:

    kobusrek:/tmp/kobus/Downloads/ip4940/cnijfilter-ip4900series-3.60-1-rpm # ./install.sh
    ==================================================

    Canon Inkjet Printer Driver
    Version 3.60
    Copyright CANON INC. 2001-2011
    All Rights Reserved.

    ==================================================
    Command executed = rpm -Uvh ./packages/cnijfilter-common-3.60-1.x86_64.rpm
    Preparing... ################################# [100%]
    Updating / installing...
    1:cnijfilter-common-3.60-1 ################################# [100%]
    Command executed = rpm -Uvh ./packages/cnijfilter-ip4900series-3.60-1.x86_64.rpm
    error: Failed dependencies:
    libtiff.so.3()(64bit) is needed by cnijfilter-ip4900series-3.60-1.x86_64

    I have confirmed, libtiff is installed on my system.

    I also tried to create a symbolic link to the files:
    kobusrek:/tmp/kobus/Downloads/ip4940/cnijfilter-ip4900series-3.60-1-rpm # ln -s /usr/lib/libtiff.so.4 /usr/lib/libtiff.so.3
    ln: failed to create symbolic link ‘/usr/lib/libtiff.so.3’: File exists

    kobusrek:/tmp/kobus/Downloads/ip4940/cnijfilter-ip4900series-3.60-1-rpm # ln -s /usr/lib/libtiff.so.5 /usr/lib/libtiff.so.3
    ln: failed to create symbolic link ‘/usr/lib/libtiff.so.3’: File exists

    Any suggestions please?

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    Default Re: OpenSuSe and Canon IP 4940 printer - printing to CD tray

    Code:
    kobusrek:/tmp/kobus/Downloads/ip4940/cnijfilter-ip4900series-3.60-1-rpm # ./install.sh 
    ==================================================
    
    Canon Inkjet Printer Driver
    Version 3.60
    Copyright CANON INC. 2001-2011
    All Rights Reserved.
    
    ==================================================
    Command executed = rpm -Uvh ./packages/cnijfilter-common-3.60-1.x86_64.rpm
    Preparing...                          ################################# [100%]
    Updating / installing...
       1:cnijfilter-common-3.60-1         ################################# [100%]
    Command executed = rpm -Uvh ./packages/cnijfilter-ip4900series-3.60-1.x86_64.rpm
    error: Failed dependencies:
            libtiff.so.3()(64bit) is needed by cnijfilter-ip4900series-3.60-1.x86_64
    I have confirmed, libtiff is installed on my system.

    I also tried to create a symbolic link to the files:
    kobusrek:/tmp/kobus/Downloads/ip4940/cnijfilter-ip4900series-3.60-1-rpm # ln -s /usr/lib/libtiff.so.4 /usr/lib/libtiff.so.3
    ln: failed to create symbolic link ‘/usr/lib/libtiff.so.3’: File exists

    kobusrek:/tmp/kobus/Downloads/ip4940/cnijfilter-ip4900series-3.60-1-rpm # ln -s /usr/lib/libtiff.so.5 /usr/lib/libtiff.so.3
    ln: failed to create symbolic link ‘/usr/lib/libtiff.so.3’: File exists

    Any suggestions please?
    You need to install libtiff3 via

    http://software.opensuse.org/package/libtiff3

  5. #5
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    Default Re: OpenSuSe and Canon IP 4940 printer - printing to CD tray

    Quote Originally Posted by kabousv View Post
    Any suggestions please?
    You can also get drivers here:

    http://www.canon-europe.com/Support/...MA_iP4940.aspx

    or here:

    http://support-asia.canon-asia.com/P...nload&filter=0
    "Take a Walk on a Sunny Day, Greet everyone along the way, and Make Somebody Smile, Today"
    Gerry Jack Macks"Walk On A Sunny Day" GerryJackMacks.net

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    Default Re: OpenSuSe and Canon IP 4940 printer - printing to CD tray

    Quote Originally Posted by Fraser_Bell View Post
    You can also get drivers here:
    The OP is not asking about where to get the drivers, but instead about the libtiff3 dependency.

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    Default Re: OpenSuSe and Canon IP 4940 printer - printing to CD tray

    Quote Originally Posted by deano_ferrari View Post
    The OP is not asking about where to get the drivers, but instead about the libtiff3 dependency.
    ... well, I have installed the RPMs from those sources for several different Canon printers and the dependencies have all been taken care of during the install.
    "Take a Walk on a Sunny Day, Greet everyone along the way, and Make Somebody Smile, Today"
    Gerry Jack Macks"Walk On A Sunny Day" GerryJackMacks.net

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    Default Re: OpenSuSe and Canon IP 4940 printer - printing to CD tray

    Quote Originally Posted by Fraser_Bell View Post
    ... well, I have installed the RPMs from those sources for several different Canon printers and the dependencies have all been taken care of during the install.
    Maybe some drivers don't have this dependency, but I can assure you this one does- try it for yourself

  9. #9
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    Default Re: OpenSuSe and Canon IP 4940 printer - printing to CD tray

    Quote Originally Posted by deano_ferrari View Post
    Maybe some drivers don't have this dependency, but I can assure you this one does- try it for yourself
    Oh, I believe you, but when I installed the RPM, it handled the dependancies, including this one.
    "Take a Walk on a Sunny Day, Greet everyone along the way, and Make Somebody Smile, Today"
    Gerry Jack Macks"Walk On A Sunny Day" GerryJackMacks.net

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    Default Re: OpenSuSe and Canon IP 4940 printer - printing to CD tray

    Quote Originally Posted by Fraser_Bell View Post
    Oh, I believe you, but when I installed the RPM, it handled the dependancies, including this one.
    The install script uses the 'rpm' command to install the rpm payload, and is not capable of handling any missing dependencies. It is possible that the package manager could, but libtiff3 is not available from the default openSUSE repositories.

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