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Thread: ups monitor not working

  1. #1
    Join Date
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    Default ups monitor not working

    openSuse 13.1, KDE 4.11.4

    I have an APC battery backup device connected to my machine via a USB cable. I have apcupsd, apcupsd-cgi and apcupsd-gui version 3.14.10-6.1.4 installed.

    If I look in Kinfocenter->Device Information->USB Devices, I can see the backup unit listed correctly.
    If I start gapcmon, I can see that the battery unit is recognized. However, the monitor will not work as I get a message of a NISERR - unknown@localhost. NIS network connection not responding. If I look at the monitor page, it says the network thread is busy.

    I tried making a custom rule in the firewall to allow port 3551 open in the internal zone but that didn't help. As it's connected by a USB port, I didn't think it would.

    I can't find any help files on this.

    It did work when I was running 12.3

    Bart

  2. #2
    Join Date
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    Default Re: ups monitor not working

    I don't have an answer. but it may be useful for others trying to assist if you post the apcupsd.conf

    Assuming that it's a configuration issue, review the following

    https://help.ubuntu.com/community/apcupsd

    https://wiki.debian.org/apcupsd

  3. #3
    Join Date
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    Default Re: ups monitor not working (RESOLVED)

    Quote Originally Posted by deano_ferrari View Post
    I don't have an answer. but it may be useful for others trying to assist if you post the apcupsd.conf

    Assuming that it's a configuration issue, review the following

    https://help.ubuntu.com/community/apcupsd

    https://wiki.debian.org/apcupsd
    Well, Thank you! The link to the ubuntu page led me to the correct method to fix my problem.

    Commenting out the DEVICE line which was a link to a TTY device did the trick.

    Guess I better bookmark the ubuntu help page!

    Bart

  4. #4
    Join Date
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    Default Re: ups monitor not working (RESOLVED)

    Quote Originally Posted by montana_suse_user View Post
    Well, Thank you! The link to the ubuntu page led me to the correct method to fix my problem.

    Commenting out the DEVICE line which was a link to a TTY device did the trick.

    Guess I better bookmark the ubuntu help page!

    Bart
    Glad to have been of help

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