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Thread: Forums keep locking up.

  1. #1
    Join Date
    Nov 2013
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    Unhappy Forums keep locking up.

    I have looked through the first few pages of the feedback forum to see if anyone else has this problem, but I don't seem to see any mention of it.

    However, I'm not so certain it is a problem isolated to only me, so if anyone else has this problem, please kick your comments into this thread.

    The forums keep locking up on me. I can go to the forums, sometimes read part of a thread, sometimes read one or two entire threads, but most often only get to read one page of a thread. When I click on the link to go to the next thread, the loading icon in the browser just keeps spinning endlessly but goes nowhere, most often with "waiting for opensuse.org" or "waiting for suse.com" showing in bottom left of the browser window.

    At first, I thought this was some kind of Firefox bug ... until I tried Chromium and had exactly the same results.

    This happens:
    With JavaScript on
    With JavaScript off
    Logged in
    Not logged in

    (actually, it is worse when logged in!)

    Note that it never *does* go anywhere. I have walked away from the machine for a couple hours to do something else, and have come back to see nothing has changed.

    I can stop it & refresh, still the same.

    I can try a different link in the forums, still the same.

    But...

    If I copy the link, close the browser, then launch the browser again and go to the same link, I get there instantly.

    Also, if I right-click on the same link in Firefox & choose "Open link in a new Private Window", I get there instantly.

    If I do neither of those two things, I can browse no further on opensuse.org, including repository search or opensuse news.

    This especially poses a very difficult and frustrating problem when trying to post a message while logged in. Nine times out of Ten (or perhaps even more often than that), the lockup occurs when I click on "Submit Post". I have to close the browser, relaunch, log in again, click on the Reply link, and retype everything I had tried to post.

    (Of course, I have quickly learned to type my message in a text file, or at least before hitting the submit button, select all the message body and copy it to a text file, so when I return I just paste and post. All this is a PIA with capital letters, naturally.)

    I often have this same problem when trying to log in to the forums, so most of the time I browse the forums, I do so with JavaScript disabled and read the 2nd page of a thread by opening in a private window, then continue reading other threads.

    If I find something I wish to comment on, I have to close the browser, relaunch it, turn Javascript back on, paste a copied link to where I was into the browser bar, then hit reply, which then prompts me to log in. At that point I get to write my message (or paste a failed message attempt) and sometimes can then post it.

    After posting, I have to close and relaunch my browser, or browse again in a private window.

    I have the same problem when trying to update my settings or my profile. Change one thing, hit save, close the browser, launch the browser, log back in, make the change again, hit save again, repeat until it finally decides to take.

    All very frustrating, don't you agree?

    This happens in multiple browser versions, different machines, ...

    Is this a common problem? Makes it very difficult for me to participate.

    -fb
    "Take a Walk on a Sunny Day, Greet everyone along the way, and Make Somebody Smile, Today"
    Gerry Jack Macks"Walk On A Sunny Day" GerryJackMacks.net

  2. #2
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    Default Re: Forums keep locking up.

    ... I just had to do that again to post this followup comment.

    Wanted to add that this problem also presents me with the problem that I can almost never log out of the forums, and that also when logged in, I am forced to close multiple times while still logged in.

    -fb
    "Take a Walk on a Sunny Day, Greet everyone along the way, and Make Somebody Smile, Today"
    Gerry Jack Macks"Walk On A Sunny Day" GerryJackMacks.net

  3. #3
    Join Date
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    Default Re: Forums keep locking up.

    I sometimes observe this kind of behaviour if I have put my laptop to sleep, then resume some time later. When it happens, I often clear the cookies (or clear entire history), and click on my opensUSE shortcut

    https://forums.opensuse.org/forum.php

    and log in again. No problems after that for the remaining session.

  4. #4
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    Default Re: Forums keep locking up.

    On 2013-12-27 06:46, Fraser Bell wrote:
    > However, I'm not so certain it is a problem isolated to only me, so if
    > anyone else has this problem, please kick your comments into this
    > thread.


    In case you can't solve this problem, I suggest that you can post instead via nntp, using
    Thunderbird, for instance.

    Here it describes how:
    http://forums.opensuse.org/faq.php?f...for#faq_mobile

    At least, this method would allow you to participate till you find a solution.

    --
    Cheers / Saludos,

    Carlos E. R.
    (from 13.1 x86_64 "Bottle" (Elessar))

  5. #5
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    Default Re: Forums keep locking up.

    Quote Originally Posted by robin_listas View Post
    In case you can't solve this problem, I suggest that you can post instead via nntp, using
    Thunderbird, for instance.

    Here it describes how:
    openSUSE Forums FAQ

    At least, this method would allow you to participate till you find a solution.
    Oh, I can still participate ... just not very easily. :-l>

    But, might try that sometime if I get frustrated enough. The thing is, though, that I also have that problem on the rest of the OpenSUSE site, for checking the news,

    openSUSE News

    checking the FAQs,

    FAQ - openSUSE

    or for searching for Software or solutions.

    openSUSE Online Software Repositories: Search

    SDB:System upgrade - openSUSE

    or anything else at opensuse.org
    "Take a Walk on a Sunny Day, Greet everyone along the way, and Make Somebody Smile, Today"
    Gerry Jack Macks"Walk On A Sunny Day" GerryJackMacks.net

  6. #6
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    Default Re: Forums keep locking up.

    Quote Originally Posted by deano_ferrari View Post
    I sometimes observe this kind of behaviour if I have put my laptop to sleep, then resume some time later. When it happens, I often clear the cookies (or clear entire history), and click on my opensUSE shortcut

    https://forums.opensuse.org/forum.php

    and log in again. No problems after that for the remaining session.
    ...wish it was that easy for me.

    This happens while I am trying to read, or trying to reply, and clearing the entire hiistory doesn't help, I actually have to close the browser most of the time.
    "Take a Walk on a Sunny Day, Greet everyone along the way, and Make Somebody Smile, Today"
    Gerry Jack Macks"Walk On A Sunny Day" GerryJackMacks.net

  7. #7
    Join Date
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    Default Re: Forums keep locking up.

    Fraser Bell wrote:
    >
    > Oh, I can -*still*- participate ... just not very easily. :-l>
    >


    Once you get *used* to nntp you will find the web interface slow and
    time consuming.

    --
    Version 3.10.2
    openSUSE 13.1 (Bottle) (x86_64) 64-bit
    Kernel Linux 3.11.6-4-desktop
    Where are my penguins :- https://features.opensuse.org/316767

  8. #8
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    Default Re: Forums keep locking up.

    On 2013-12-29 04:46, vazhavandan wrote:
    > Fraser Bell wrote:
    >>
    >> Oh, I can -*still*- participate ... just not very easily. :-l>
    >>

    >
    > Once you get *used* to nntp you will find the web interface slow and time consuming.


    That's true. :-)

    --
    Cheers / Saludos,

    Carlos E. R.
    (from 13.1 x86_64 "Bottle" (Elessar))

  9. #9
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    Default Re: Forums keep locking up.

    On 2013-12-29 04:36, Fraser Bell wrote:
    > or anything else at opensuse.org


    I don't remember if you said you had tried with a new user :-?

    I had Firefox crash several times in 13.1. Once I could not even start it, because as soon as it
    tried to reload certain page from the previous session, it crashed. I had to remove that page from
    the list.

    A moment ago Thunderbird also crashed, silently, while I was not even looking at it.

    I don't know why.

    I can not imagine why other browsers would crash for you, unless they share some component.

    --
    Cheers / Saludos,

    Carlos E. R.
    (from 13.1 x86_64 "Bottle" (Elessar))

  10. #10
    Join Date
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    Location
    Seattle, WA
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    Default Re: Forums keep locking up.

    On Sun, 29 Dec 2013 03:36:01 +0000, Fraser Bell wrote:

    > robin_listas;2611888 Wrote:
    >>
    >> In case you can't solve this problem, I suggest that you can post
    >> instead via nntp, using Thunderbird, for instance.
    >>
    >> Here it describes how:
    >> 'openSUSE Forums FAQ'
    >> (http://forums.opensuse.org/faq.php?f...for#faq_mobile)
    >>
    >> At least, this method would allow you to participate till you find a
    >> solution.
    >>
    >>

    > Oh, I can -*still*- participate ... just not very easily. :-l>
    >
    > But, might try that sometime if I get frustrated enough. The thing is,
    > though, that I also have that problem on the rest of the OpenSUSE site,
    > for checking the news,
    >
    > 'openSUSE News' (http://news.opensuse.org/)
    >
    > checking the FAQs,
    >
    > 'FAQ - openSUSE' (http://en.opensuse.org/FAQ)
    >
    > or for searching for Software or solutions.
    >
    > 'openSUSE Online Software Repositories: Search'
    > (http://software.opensuse.org/search?...penSUSE%3A12.2)
    >
    > 'SDB:System upgrade - openSUSE' (http://en.opensuse.org/Upgrade)
    >
    > or anything else at opensuse.org


    Sounds like it might be something with the authentication servers rather
    than the forums. There are a few things that have been acting squirrely
    for the last few days. Do you see similar problems on the SUSE, Novell,
    or NetIQ sites? (I'd check, but I haven't been able to reproduce it here
    myself).

    Jim

    --
    Jim Henderson
    openSUSE Forums Administrator
    Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

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