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Thread: 13.1 on new HP Pavilion 15. Black screen after login. Radeon errors...

  1. #1
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    Question 13.1 on new HP Pavilion 15. Black screen after login. Radeon errors...

    Hi.

    The installation check fails, but when I log in with safe mode the configuration continues and finish.
    However the default login does end up in a black screen.

    I suspect radeon as it show some errors, but how can I solve the problem?

    Code:
    2013-12-22T16:49:29.734230+01:00 linux kernel: [    0.037653] smpboot: CPU0: AMD A6-5350M APU with Radeon(tm) HD Graphics (fam: 15, model: 13, stepping: 01)
    
    
    var/log # egrep -i 'error|warning' messages2013-12-22T16:49:29.738320+01:00 linux kernel: [    7.804550] [drm:radeon_acpi_init] *ERROR* Cannot find a backlight controller
    2013-12-22T16:49:29.738443+01:00 linux kernel: [   13.912587] ACPI Warning: 0x0000000000000b00-0x0000000000000b07 SystemIO conflicts with Region \_SB_.PCI0.SMBS.SMB0 1 (20130517/utaddress-251)
    2013-12-22T16:51:47.920021+01:00 linux kernel: [    2.305474] [drm:radeon_init] *ERROR* No UMS support in radeon module!
    2013-12-22T16:51:47.920186+01:00 linux kernel: [    9.253104] ACPI Warning: 0x0000000000000b00-0x0000000000000b07 SystemIO conflicts with Region \_SB_.PCI0.SMBS.SMB0 1 (20130517/utaddress-251)
    2013-12-22T16:51:47.920244+01:00 linux kernel: [    9.783525] [drm:radeon_init] *ERROR* No UMS support in radeon module!
    2013-12-22T16:51:47.920251+01:00 linux kernel: [    9.796988] [drm:radeon_init] *ERROR* No UMS support in radeon module!
    2013-12-22T18:26:21.545865+01:00 linux dbus[615]: [system] Rejected send message, 1 matched rules; type="method_call", sender=":1.24" (uid=0 pid=2529 comm="/usr/sbin/gdm ") interface="org.freedesktop.DBus.Properties" member="GetAll" error name="(unset)" requested_reply="0" destination=":1.25" (uid=0 pid=2532 comm="/usr/lib/gdm/gdm-simple-slave --display-id /org/gn")
    2013-12-22T18:26:29.691977+01:00 linux gnome-session[2570]: (gnome-settings-daemon:2721): mouse-plugin-WARNING **: Error setting normal scroll for "SynPS/2 Synaptics TouchPad"
    2013-12-22T18:26:29.842224+01:00 linux colord[2834]: (colord:2834): GVFS-RemoteVolumeMonitor-WARNING **: cannot open directory /usr/share/gvfs/remote-volume-monitors: Error opening directory '/usr/share/gvfs/remote-volume-monitors': Permission denied
    2013-12-22T18:26:29.907746+01:00 linux kernel: [ 5703.576231] type=1400 audit(1387733189.906:31): apparmor="DENIED" operation="file_mmap" info="Failed name lookup - disconnected path" error=-13 parent=1 profile="/usr/lib/colord" name="var/run/nscd/passwd" pid=2834 comm="colord" requested_mask="r" denied_mask="r" fsuid=487 ouid=0
    2013-12-22T18:26:38.366000+01:00 linux gnome-session[2570]: Window manager warning: CurrentTime used to choose focus window; focus window may not be correct.
    2013-12-22T18:26:38.503936+01:00 linux gnome-session[2570]: (gnome-settings-daemon:2721): color-plugin-WARNING **: failed to get edid: unable to get EDID for output
    2013-12-22T18:26:38.518425+01:00 linux colord[2834]: (colord:2834): Cd-WARNING **: failed to get seat for session 7 [pid 2721]: Unknown error -13
    2013-12-22T18:26:38.519946+01:00 linux colord[2834]: (colord:2834): Cd-WARNING **: CdMain: failed to read /proc/2721/cmdline: Failed to open file '/proc/2721/cmdline': Permission denied
    2013-12-22T18:26:38.527836+01:00 linux gnome-session[2570]: (gnome-settings-daemon:2721): color-plugin-WARNING **: unable to get EDID for xrandr-default: unable to get EDID for output
    Best regards,
    freefox
    (Sorry for the old signature. I'll update that, as soon as I have found out how to do that...)
    | openSUSE 13.1 | gnome | HP Pavilion 15-e073so | AMD Dual-Core A6-5350M APU with Radeon HD 8450G-graphic (2,9 GHz, 1 MB cache) | 15,6-inch HD BrightView LED-background light | AMD Radeon HD 8450G /8670M Dual GPU (1 GB DDR3 dedicated) |

  2. #2
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    Question Re: 13.1 on new HP Pavilion 15. Black screen after login. Radeon errors...

    Hi again,

    Now I have updated to latest software with zypper up, but still I have the same issue with a dead screen after starting the computer.

    Here are the details about hardware/software.
    | openSUSE 13.1 | gnome | HP Pavilion 15-e073so | AMD Dual-Core A6-5350M APU with Radeon HD 8450G-graphic (2,9 GHz, 1 MB cache) | 15,6-inch HD BrightView LED-background light | AMD Radeon HD 8450G /8670M Dual GPU (1 GB DDR3 dedicated) |

    Please advise me if there are anything more you need or something from the logs that can help you to support me further.

    Best regards,
    freefox

    | openSUSE 13.1 | gnome | HP Pavilion 15-e073so | AMD Dual-Core A6-5350M APU with Radeon HD 8450G-graphic (2,9 GHz, 1 MB cache) | 15,6-inch HD BrightView LED-background light | AMD Radeon HD 8450G /8670M Dual GPU (1 GB DDR3 dedicated) |

  3. #3
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    Question Re: 13.1 on new HP Pavilion 15. Black screen after login. Radeon errors...

    Hi again,

    My understanding this far is that the graphic card is very new. Still not fully supported. I installed the latest factory driver (previous version 7.2.0-2.1.2)
    Code:
     Repository: openSUSE:Factory
     Name: xf86-video-ati
     Version: 7.2.0-3.5
    This new driver removes the "backlight error". I can't find any backlight at all in the log, so I guess it is suppressed/removed. I get a prompt instead of a black screen. (Some improvement at last )
    This is how the log looks:
    Code:
    /var/log # egrep -i 'warning|error' messages.new_driver2013-12-23T17:24:26.649996+01:00 arvids-linux kernel: [    2.322657] [drm:radeon_init] *ERROR* No UMS support in radeon module!
    2013-12-23T17:24:26.650139+01:00 arvids-linux kernel: [    8.717417] ACPI Warning: 0x0000000000000b00-0x0000000000000b07 SystemIO conflicts with Region \_SB_.PCI0.SMBS.SMB0 1 (20130517/utaddress-251)
    2013-12-23T17:24:26.650167+01:00 arvids-linux kernel: [    9.538643] [drm:radeon_init] *ERROR* No UMS support in radeon module!
    2013-12-23T17:24:26.650168+01:00 arvids-linux kernel: [    9.551057] [drm:radeon_init] *ERROR* No UMS support in radeon module!
    2013-12-23T17:24:26.774041+01:00 arvids-linux dbus[602]: [system] Rejected send message, 1 matched rules; type="method_call", sender=":1.6" (uid=0 pid=648 comm="/usr/sbin/gdm ") interface="org.freedesktop.DBus.Properties" member="GetAll" error name="(unset)" requested_reply="0" destination=":1.7" (uid=0 pid=657 comm="/usr/lib/gdm/gdm-simple-slave --display-id /org/gn")
    2013-12-23T17:24:39.157395+01:00 arvids-linux gnome-session[1035]: (gnome-settings-daemon:1240): mouse-plugin-WARNING **: Error setting normal scroll for "SynPS/2 Synaptics TouchPad"
    2013-12-23T17:24:48.049723+01:00 arvids-linux gnome-session[1035]: (gnome-settings-daemon:1240): color-plugin-WARNING **: failed to get edid: unable to get EDID for output
    2013-12-23T17:24:48.077092+01:00 arvids-linux gnome-session[1035]: (gnome-settings-daemon:1240): color-plugin-WARNING **: unable to get EDID for xrandr-default: unable to get EDID for output
    2013-12-23T17:24:48.492764+01:00 arvids-linux gnome-session[1035]: Window manager warning: CurrentTime used to choose focus window; focus window may not be correct.
    Any idea what to look for next?

    Best regards,
    freefox
    | openSUSE 13.1 | gnome | HP Pavilion 15-e073so | AMD Dual-Core A6-5350M APU with Radeon HD 8450G-graphic (2,9 GHz, 1 MB cache) | 15,6-inch HD BrightView LED-background light | AMD Radeon HD 8450G /8670M Dual GPU (1 GB DDR3 dedicated) |

  4. #4
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    Question Re: 13.1 on new HP Pavilion 15. Black screen after login. Radeon errors...

    Hi,

    From an other forum I saw that the initial boot settings might be wrong.
    Anyone that knows how and where to change them when using UEFI instead of BIOS?

    I can't see any problem in my /boot/grub2/grub.conf but I'm not sure that it is even used when running UEFI.

    Note that radeonfb (frame buffer) is on the black list below. What does that mean? How do I change it?

    Code:
    # dmesg | egrep 'drm|radeon'[    2.313426] [drm] Initialized drm 1.1.0 20060810
    [    2.321831] [drm] VGACON disable radeon kernel modesetting.
    [    2.322657] [drm:radeon_init] *ERROR* No UMS support in radeon module!
    [    9.536318] [drm] VGACON disable radeon kernel modesetting.
    [    9.538643] [drm:radeon_init] *ERROR* No UMS support in radeon module!
    [    9.548892] [drm] VGACON disable radeon kernel modesetting.
    [    9.551057] [drm:radeon_init] *ERROR* No UMS support in radeon module!
    # grep radeon /etc/modprobe.d/*
    /etc/modprobe.d/50-blacklist.conf:blacklist radeonfb
    Best regards,
    Robert Locke
    | openSUSE 13.1 | gnome | HP Pavilion 15-e073so | AMD Dual-Core A6-5350M APU with Radeon HD 8450G-graphic (2,9 GHz, 1 MB cache) | 15,6-inch HD BrightView LED-background light | AMD Radeon HD 8450G /8670M Dual GPU (1 GB DDR3 dedicated) |

  5. #5
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    Default Re: 13.1 on new HP Pavilion 15. Black screen after login. Radeon errors...

    Try yast in boot section

  6. #6
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    Question Re: 13.1 on new HP Pavilion 15. Black screen after login. Radeon errors...



    Any idea about what might be wrong?
    | openSUSE 13.1 | gnome | HP Pavilion 15-e073so | AMD Dual-Core A6-5350M APU with Radeon HD 8450G-graphic (2,9 GHz, 1 MB cache) | 15,6-inch HD BrightView LED-background light | AMD Radeon HD 8450G /8670M Dual GPU (1 GB DDR3 dedicated) |

  7. #7

    Default Re: 13.1 on new HP Pavilion 15. Black screen after login. Radeon errors...

    I had a similar problem.add the 'nomodeset' to the startup parameter of the normal boot.That solved the problem for me.Nevertheless, I stil lhave a problem to get the full Graphics 3D speed running, as only the virtualbox graphics driver is loaded during xinit.

  8. #8

    Default Re: 13.1 on new HP Pavilion 15. Black screen after login. Radeon errors...

    There are 3 primary components to the driver stack:
    • the radeon drm/kms kernel driver and
    • the userspace drivers; the radeon xorg driver and the applicable radeon 3d/mesa driver


    dmesg is all about the kernel (hence all the radeon drm error messages). The OP updated the radeon xorg driver (hence why the radeon drm error messages persist).

    Using nomodeset in the boot line prevents the drm/kms kernel driver from loading on boot. When X starts, the xorg driver can not load because it only works inconjuction with KMS. Consequently, you get a generic driver and your video experience will be less then stellar. There is no 3D support under the generic scenario.

    Update your kernel (hence getting a new radeon drm/kms kernel driver) to kernel 3.13 and the errors should be history. (use http://download.opensuse.org/reposit...able/standard/ ). Make sure you remove the "nomodeset" option from your boot command line.

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