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Thread: Thunderbird IMAP Problem

  1. #1
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    Default Thunderbird IMAP Problem

    Recently, my provider switched from POP to IMAP. For me, the transition worked fine.
    Then, some three weeks ago, Thunderbird failed and now I am faced with a problem I
    am unable to solve. Here is a brief description of what happened:
    Thunderbird suddenly hung, it appears that it was a configuration file that got damaged.
    I found that all files in ".Thunderbird/name/default" were intact, so I made a backup,
    recreated my account, and was up and running.
    However, I need access to my older mails, and now I am trying to establish them as
    local folders in TB. I have a directory ".Thunderbird/name/default/Mail", in that directory
    there is a subdirectory "pop.provider.no", in which all my e-mails can be found. As an
    example, there are two files "inbox.msf" and "inbox", the latter contains my e-mails.

    Now my question: How do I get those e-mails into the local folder "inbox_before_crash"?
    Note: Those e-mails do not reside on the provider's server.

    All suggestions are welcome!

    Jan Christian

  2. #2
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    Default Re: Thunderbird IMAP Problem

    Thunderbird should be able to import the old email file as described here

    Importing and exporting your mail - MozillaZine Knowledge Base

  3. #3
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    Default Re: Thunderbird IMAP Problem

    Quote Originally Posted by deano_ferrari View Post
    Thunderbird should be able to import the old email file as described here

    Importing and exporting your mail - MozillaZine Knowledge Base
    Thanks for your suggestion. However, the link (ImportExportTools)
    referenced is an attack page.

    I have the ImportExport Tools Extension Installed (Rel. 2.8.0.4); it appears that they are incompatible with
    Thunderbird 24.0 that I have installed.

    Anybody having suggestions / being able to tell me where I mess up?

    Thanks!
    Jan Christian

  4. #4
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    Default Re: Thunderbird IMAP Problem

    Quote Originally Posted by jc_anker View Post
    Thanks for your suggestion. However, the link (ImportExportTools)
    referenced is an attack page.

    I have the ImportExport Tools Extension Installed (Rel. 2.8.0.4); it appears that they are incompatible with
    Thunderbird 24.0 that I have installed.

    Anybody having suggestions / being able to tell me where I mess up?

    Thanks!
    Jan Christian
    A quick google leads me to

    https://addons.mozilla.org/en-US/thu...rtexporttools/

  5. #5
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    Default Re: Thunderbird IMAP Problem

    I'm currently using Thunderbird 24.0, and installed the extension without issue. (I now have Tools > ImportExport Tools > ....)

  6. #6
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    Default Re: Thunderbird IMAP Problem

    On 2013-10-30 17:26, jc anker wrote:

    > Now my question: How do I get those e-mails into the local folder
    > "inbox_before_crash"?


    Just copy and rename the "inbox" file under the active "Local Folders"
    directory. Do that while thunderbird is not running. You can also copy
    the inbox.msf file, it is the index (it lists what emails have been
    read). If you don't copy it, you have to create an empty inbox.msf,
    renamed the same as the inbox (just don't use the name "inbox").

    Thunderbird should pick it up when started.

    --
    Cheers / Saludos,

    Carlos E. R.
    (from 12.3 x86_64 "Dartmouth" at Telcontar)

  7. #7
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    Default Re: Thunderbird IMAP Problem

    Quote Originally Posted by deano_ferrari View Post
    That is the tool I mentioned that I have installed. Have you used it to import
    "mbox.msf" / "mbox" file into a local folder in Thunderbird?

    Thanks,
    Jan Christian

  8. #8
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    Default Re: Thunderbird IMAP Problem

    Quote Originally Posted by robin_listas View Post
    On 2013-10-30 17:26, jc anker wrote:

    > Now my question: How do I get those e-mails into the local folder
    > "inbox_before_crash"?


    Just copy and rename the "inbox" file under the active "Local Folders"
    directory. Do that while thunderbird is not running. You can also copy
    the inbox.msf file, it is the index (it lists what emails have been
    read). If you don't copy it, you have to create an empty inbox.msf,
    renamed the same as the inbox (just don't use the name "inbox").

    Thunderbird should pick it up when started.

    --
    Cheers / Saludos,

    Carlos E. R.
    (from 12.3 x86_64 "Dartmouth" at Telcontar)
    That approach makes good sense Carlos.

  9. #9
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    Default Re: Thunderbird IMAP Problem

    On 2013-10-31 00:46, deano ferrari wrote:
    >
    > robin_listas;2594538 Wrote:


    >> Thunderbird should pick it up when started.


    > That approach makes good sense Carlos.


    I have been using that method for more than a decade ;-)

    They are just standard mbox files, they can be copied and opened on
    several mail viewers. You can open them in Pine, for instance - it is
    only the index files which are not standard.

    Which means, of course, that the indexing can get lost. At worst, the
    indexes get regenerated, but the information they contained is lost. The
    emails are correct, but the information such as which posts have been
    read, which answered, which marked with tags... that's lost. Different
    programs have different ideas about how to index mail mboxes.

    --
    Cheers / Saludos,

    Carlos E. R.
    (from 12.3 x86_64 "Dartmouth" at Telcontar)

  10. #10
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    Default Re: Thunderbird IMAP Problem

    If it helps, here is what I believe is the "default" Thunderbird profile directory structure.
    I used TB to manage one POP account for a long time, then transitioned to managing both POP and IMAP accounts by adding additional accounts using
    Edit-Account Settings-Account Actions-Add Mail Account

    My resulting (simplified) directory structure is
    Code:
    ~/.thunderbird/profile_name
           /ImapMail   (IMAP accounts)
                   /imap.googlemail-name.com (directory)
                   /imap.googlemail-name.com.msf
          /Mail  (POPmail accounts)
                   /mail.comcast-name.net (directory)
          /(Many other files and directories)
    I see no sub-directory "pop.provider.no"; perhaps a transition thing?
    Desk: i7-4790K Leap 15.1(x86_64)4.12.14-lp151.28.7-default KF5 59.0 Plasma 5.14.4 Qt 5.13.0
    Lap: HPDV7T i7 Leap 15.0(x86_64)4.12.14-lp151.28.7-default KF5 59.0 Plasma 5.14.4 Qt 5.13.0

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