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Thread: Cannot open Trash (in SLED 10, KDE 3.5)

  1. #1
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    Default Cannot open Trash (in SLED 10, KDE 3.5)

    Greetings,

    (Since I get a server error, when I try to "open" the SLED forum, I try it here...)

    At work, I and my colleagues work with SLED 10 (and KDE 3.5).

    Since last week Monday, I can no longer open my Trash. When I double-click on the Trash shortcut, I get a pop-up that goes like:


    --------------------------------------------------
    "Error - KIOExec

    ( X ) Incorrectly formed URL-address trash:/

    [OK]
    --------------------------------------------------

    -The shortcut leads to:

    trash:/

    -When I open the shortcut-icon itself in Kate, it says:

    [Desktop Entry]
    Comment=Contains removed files
    Comment[nl]=Bevat de verwijderde bestanden
    EmptyIcon=trashcan_empty
    Encoding=UTF-8
    Icon=Trashcan_full
    Name=trash
    Name[nl]=trash
    OnlyShowIn=KDE
    Type=Link
    URL:trash:/


    -I am able to delete files and also to empty the Trash, but I can not open the Trash.

    I called our IT Helpdesk, and some guy logged in remotely and tried several things, but to no avail (so far?). Hope I'll hear more from them this week.
    Is there anyone here that is smarter than the IT Helpdesk guy from work?

    (I am aware that this is the OpenSUSE forum, but as I wrote above, for days now I get this server error when I try to open the SLED forum.)

    Any answers are highly appreciated.

  2. #2

    Default Re: Cannot open Trash (in SLED 10, KDE 3.5)

    > (-Since I get a server error, when I try to "open" the SLED forum, I
    > try it here...-)


    Which one? I just tried several and they all worked. Maybe try clearing
    your cookies, or test in another browser, or at least tell exactly which
    subforum under SLED is broken over on http://forums.suse.com/

    > At work, I and my colleagues work with SLED 10 (and KDE 3.5).
    >
    > Since last week Monday, I can no longer open my Trash. When I
    > double-click on the Trash shortcut, I get a pop-up that goes like:
    >
    >
    > --------------------------------------------------
    > "Error - KIOExec
    >
    > ( X ) Incorrectly formed URL-address trash:/
    >
    > [OK]
    > --------------------------------------------------
    >
    > -The shortcut leads to:
    >
    > trash:/
    >
    > -When I open the shortcut-icon itself in Kate, it says:
    >
    > [Desktop Entry]
    > Comment=Contains removed files
    > Comment[nl]=Bevat de verwijderde bestanden
    > EmptyIcon=trashcan_empty
    > Encoding=UTF-8
    > Icon=Trashcan_full
    > Name=trash
    > Name[nl]=trash
    > OnlyShowIn=KDE
    > Type=Link
    > URL:trash:/
    >
    >
    > -I am able to delete files and also to empty the Trash, but I can not
    > open the Trash.


    What has changed recently? If you create a new user and login with that
    user does the same thing happen? New user create and password set:

    Code:
    ----------
    sudo /usr/sbin/useradd -m newuser
    sudo passwd newuser
    ----------

    > I called our IT Helpdesk, and some guy logged in remotely and tried
    > several things, but to no avail (so far?). Hope I'll hear more from them
    > this week.
    > Is there anyone here that is smarter than the IT Helpdesk guy from
    > work?


    Worst case you could try to delete the .Trash directory directly via the
    command line. This typically lets KDE recreate it. I do not know for
    sure where it is in KDE 3.5, but on my openSUSE 12.2 system it's at
    ~/.local/share/Trash/ so recursively deleting that should do the trick.
    Logout/Login after you do that just in case. I would, for the record,
    test with a new user first.

    Good luck.

  3. #3

    Default Re: Cannot open Trash (in SLED 10, KDE 3.5)

    Do you get the same error when entering trash:/ in Konqueror's address line?

    Here are some things to try:
    - Run the following as user (not as root):
    Code:
    kbuildsycoca --noincremental
    - Check if the file /opt/kde3/share/services/trash.protocol is there
    If not, reinstall the package "kdebase3-runtime".

    Do you have any error messages regarding the trash in ~/.xsession-errors?

  4. #4
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    Default Re: Cannot open Trash (in SLED 10, KDE 3.5)

    Quote Originally Posted by ab View Post
    Which one? I just tried several and they all worked. Maybe try clearing
    your cookies, or test in another browser, or at least tell exactly which
    subforum under SLED is broken over on http://forums.suse.com/
    At work, in SLED with Firefox (version 1 or so - updating, what's that?) and here at home in Firefox 12,
    https://forums.suse.com/forum.php gives me:

    ------------
    Fatal error:
    • The email address you entered is already in use. If you have forgotten your password, please click here.

    Unable to proceed with save while $errors array is not empty in class vB_DataManager_User in [path]/includes/class_dm.php on line 849
    ------------

    In IE 8, it gives me a "HTTP-500" error (together with a couple of bla bla lines). For what it's worth, I sent the site admin a message

    I do am able to login to Novell account (as I can here).

    Quote Originally Posted by ab View Post
    What has changed recently? If you create a new user and login with that
    user does the same thing happen?
    AFAIK, nothing changed... It "just" happened last week, Monday (nothing "just" happens - I know, but I did nothing wrong).

    The IT helpdesk guy made SLED reconfigure my account: all my personal settings were gone, but the Trash error was still there.

    I don't know _THE_ Administrator account password of the PC's at work. So, "sudo" is probably a no-go.

    I do know an "Installer" account password at all the PC's, but that doesn't let me start YAST, for example. This "Installer" account does let me create new users. I haven't thought of/tried that; will try that tomorrow.

    I am, kind of, the local SysAdmin - which only means I'm the one who calls our IT Helpdesk... /rolleyes/

    Quote Originally Posted by ab View Post
    Worst case you could try to delete the .Trash directory directly via the
    command line. This typically lets KDE recreate it. I do not know for
    sure where it is in KDE 3.5, but on my openSUSE 12.2 system it's at
    ~/.local/share/Trash/ so recursively deleting that should do the trick.
    Logout/Login after you do that just in case. I would, for the record,
    test with a new user first.

    Good luck.
    Thank you very much, ab. I write this at home (in Windows), so I will have to wait until tomorrow to see what gives...

    -oo-

    On a side note, long long ago I started with SUSE 6 or 7 or 8 or so (not very successfully, I remember it took me 3 days to get my Soundblaster to work; ISDN I never got to work. That's years ago). I have had Ubuntu for nearly 5 years (before Canonical came up with that Unity rubbish; Gnome 3 isn't much better, imo. Fedora 17, yikes!) and also Xubuntu; Gnome 2, Fluxbox, LXDE. Since Unity is coughcrapcough, I am now running Linux Mint in dualboot with WinVista at my main home PC. For some reason, I never got along well with OpenSUSE...

  5. #5
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    Default Re: Cannot open Trash (in SLED 10, KDE 3.5)

    Quote Originally Posted by wolfi323 View Post
    Do you get the same error when entering trash:/ in Konqueror's address line?

    Here are some things to try:
    - Run the following as user (not as root):
    Code:
    kbuildsycoca --noincremental
    - Check if the file /opt/kde3/share/services/trash.protocol is there
    If not, reinstall the package "kdebase3-runtime".

    Do you have any error messages regarding the trash in ~/.xsession-errors?
    Wolfi323, I am writing this at home (which is in Europe, where it's nearly 10pm, btw), so I can only try it all tomorrow...

  6. #6
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    Default Re: Cannot open Trash (in SLED 10, KDE 3.5)

    It would be nice, if I could somehow solve that Trash problem, while a professional IT guy may not be able to

    I know my way around in Linux, but Ubuntu/Xubuntu and Mint are so good that I never had to dive under the hood. In other words, after 5+ years of Linux, I am still not much more than just a n00b. I have this problem with the trash, and I have (had) no idea where to start solving it.

    But I guess that is why there are search engines and user forums.

  7. #7
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    Default Re: Cannot open Trash (in SLED 10, KDE 3.5)

    Quote Originally Posted by ab View Post
    > (-Since I get a server error, when I try to "open" the SLED forum, I
    > try it here...-)


    Which one? I just tried several and they all worked. Maybe try clearing
    your cookies, or test in another browser, or at least tell exactly which
    subforum under SLED is broken over on http://forums.suse.com/
    I am now here with my main PC with Mint 14 ("Mate") and Firefox 19.0.2, and https://forums.suse.com/forum.php gives me the same error that I mentioned above. Same with Opera 12.15 in Mint, by the way.
    Three different computers, three different OS's, five different browsers, and all show the same server problem. I would say the problem is not at my side.

    Ab, why are you able to open the SLED forums?

  8. #8

    Default Re: Cannot open Trash (in SLED 10, KDE 3.5)

    > I am now here with my main PC with Mint 14 ("Mate") and Firefox 19.0.2,
    > and https://forums.suse.com/forum.php gives me the same error that I
    > mentioned above. Same with Opera 12.15 in Mint, by the way.
    > Three different computers, three different OS's, five different
    > browsers, and all show the same server problem. I would say the problem
    > is not at my side.


    It's a problem with your account.

    > Ab, why are you able to open the SLED forums?


    Because my account does not have a problem. I've reported it; should be
    fixed before too long.

    Good luck.

  9. #9

    Default Re: Cannot open Trash (in SLED 10, KDE 3.5)

    If not fixed already, use the Forum Feedback link and post the same thing
    you sent to me in there. You may need to use another browser or logout so
    that things work well enough for you to at least get to the correct forum.
    From there it should be fixed relatively quickly.

    Good luck.

  10. #10
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    Default Re: Cannot open Trash (in SLED 10, KDE 3.5)

    Reporting back in from my PC at work (running Firefox 3.5.9...).

    Quote Originally Posted by wolfi323
    Do you get the same error when entering trash:/ in Konqueror's address line?
    I can open the trash without any problems in Konqueror (I had not thought of doing that either, last week.).

    doing kbuildsycoca --noincremental gives me this:

    Code:
    dek@tckh197-has:~> kbuildsycoca --noincremental
    kbuildsycoca running...
    
     kio (KService*): WARNING: The desktop entry file /usr/share/applications/Network.desktop has Type=Link instead of "Application" or "Service"
    
     kio (KService*): WARNING: Invalid Service : /usr/share/applications/Network.desktop
    
     kio (KService*): WARNING: The desktop entry file /usr/share/applications/myComputer.desktop has Type=Link instead of "Application" or "Service"
    
     kio (KService*): WARNING: Invalid Service : /usr/share/applications/myComputer.desktop
    
     kio (KService*): WARNING: The desktop entry file /usr/share/applications/Network.desktop has Type=Link instead of "Application" or "Service"
    
     kio (KService*): WARNING: Invalid Service : /usr/share/applications/Network.desktop
    
     kio (KService*): WARNING: The desktop entry file /usr/share/applications/myComputer.desktop has Type=Link instead of "Application" or "Service"
    
     kio (KService*): WARNING: Invalid Service : /usr/share/applications/myComputer.desktop
    
     kio (KService*): WARNING: The desktop entry file /usr/share/applications/Network.desktop has Type=Link instead of "Application" or "Service"
    
     kio (KService*): WARNING: Invalid Service : /usr/share/applications/Network.desktop
    
     kio (KService*): WARNING: The desktop entry file /usr/share/applications/myComputer.desktop has Type=Link instead of "Application" or "Service"
    
     kio (KService*): WARNING: Invalid Service : /usr/share/applications/myComputer.desktop

    I have no idea what this means.

    Quote Originally Posted by wolfi323
    Do you have any error messages regarding the trash in ~/.xsession-errors?


    ~/.xsession-errors is supposed to be a (hidden) folder in my home directory?
    There is no such folder in my home directory.


    -oo-

    I will try the new-user thing today at noon and see what happens...

    -oo-

    ab, I will do as you told, regarding my account "issue".

    ab and wolfi323,
    Thank you both already for your time to answer at my Trash problem.

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