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Thread: Trouble installing OpenSuSE 12.3 64 bit

  1. #1

    Default Trouble installing OpenSuSE 12.3 64 bit

    Hi,

    I built a new computer with mostly new parts and some used parts - the computer posts fine and there is no noticeable issues with it. But when I run the Opensuse 12.3 64bit DVD, during installation I get a blank screen where 3 green progress bars go across the screen and they reach the end of the screen and nothing happens. When I tried Alt+F4 or Alt+F3, I get a messages on the screen that says "Linuxrc crashed" and it tries to load drivers but everything freezes and the scroll lock and the caps lock indicators on my keyboard start blinking. I have to hard reboot to get the computer functional again.

    Computer Specs:
    G41MT-S2PT Motherboard
    Intel E7500 Core2Duo
    4GB 800MHz DDR2 RAM
    2 - 500GB WD Blue HDD in Raid1 setup using a Vantec UGT-ST310R Raid Card.
    ATI Radeon HD 5450

    Things I have tried:
    • Replace DVD drive: no change.
    • Re-burn 12.3 64bit: no change.
    • Used 12.3 64bit Live Disc: different error message (Failed to mount clic filesystem. failed to mount root filesystem. rebootException) but occured before linuxrc could launch.
    • Used Live USB: no change.
    • checked MD5 check sum for all iso files I downloaded: all appear correct.
    • Ran check media through the disc: crashes at the same place.
    • Tried Text mode install and safe settings kernel: no change
    • Used single HDD instead of through the raid: no change.
    • change mobo and ram. no change.
    • Tried windows 7 64bit install DVD: worked fine (I stopped at the point where it asks for which HDD to format and so on)
    • Tried Ubuntu 12.10 64bit: got a message similar to "segfault at 2 ... error 4 in libc.so.6....kernel panic - not syncing...". This error occurs before installation GUI as well.
    • Tried 12.3 32bit: Now here is the interesting thing. It actually launches the installation GUI. But when I tried to format the raid array to the right partitions, I get an unable to format message and a -3030 error.


    Now I can try and solve the problem with HDD or the raid card but it would be a waste of time because 12.3 32bit is not really an option. I need the 64bit version working because of the applications I plan to run on it and also I want the option to upgrade the ram if needed.

    As you can see I have tried many different things and none of them seems to be working. I can provided more detailed information if you want for any of the tests I tried. Any help would be greatly appreciated.

    Thanks,
    Rohith Patel.

  2. #2
    Join Date
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    Earth - Denmark
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    Default Re: Trouble installing OpenSuSE 12.3 64 bit

    On 04/10/2013 08:26 PM, rohithpatel wrote:
    > Ran check media through the disc: crashes at the same place.


    since you verified the md5 sum of the iso, i guess the disk is not
    burning correctly...
    are you burning at the lowest possible speed?
    using GOOD media (some of the cheap just won't work)?

    OR, maybe your reader is not reading correctly....take your disk to a
    different computer and see if you boot from it if it will self test ok..

    sometimes the burner on one machine will burn a disk which can not be
    correctly read on that machine, but will on another....and, sometimes
    the disk burned on one machine cannot be read on any other machine..

    until you get a disk which will self test ok, there is no sense in
    going on.

    WAIT!! now i read deeper and see you have similar problems with
    Ubuntu....which would indicate to me that you have a hardware
    problem....or maybe a BIOS problem, have you gone through the BIOS
    step by step with the motherboard's manual?

    --
    dd
    http://tinyurl.com/DD-Caveat

  3. #3

    Default Re: Trouble installing OpenSuSE 12.3 64 bit

    Quote Originally Posted by DenverD View Post
    On 04/10/2013 08:26 PM, rohithpatel wrote:

    WAIT!! now i read deeper and see you have similar problems with
    Ubuntu....which would indicate to me that you have a hardware
    problem....or maybe a BIOS problem, have you gone through the BIOS
    step by step with the motherboard's manual?
    Ya, I believe I got everything on the motherboard settings correct. I even swapped out the motherboard I had initially planned to use (GA-G41MT-S2PT rev 2.1) to the current one. The only hardware I haven't swapped out is the CPU.

    - Rohith.

  4. #4
    Join Date
    Nov 2009
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    West Virginia Sector 13
    Posts
    15,580

    Default Re: Trouble installing OpenSuSE 12.3 64 bit

    Are you getting to the first menu?

    the green usually comes when you are loading the kernel.

    If you get to the menu

    Try the options at the bottom of the screen. particularly the nokms option

    Run the memory check.

  5. #5

    Default Re: Trouble installing OpenSuSE 12.3 64 bit

    Quote Originally Posted by gogalthorp View Post
    Are you getting to the first menu?

    the green usually comes when you are loading the kernel.

    If you get to the menu

    Try the options at the bottom of the screen. particularly the nokms option

    Run the memory check.
    Ya, the first menu which looks like http://www.tweakhound.com/wp-content...os123_db_4.jpg shows up. I had tried video mode set to text-mode and Kernel set to Safe-settings, but I will try the nokms option.

    I did run the memory check. It passed through once. But I swapped out that memory anyway. Problem still persists.

  6. #6
    Join Date
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    Location
    Kansas City Area, Missouri, USA
    Posts
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    Default Re: Trouble installing OpenSuSE 12.3 64 bit

    On 04/10/2013 02:36 PM, rohithpatel wrote:
    >
    > DenverD;2546454 Wrote:
    >> On 04/10/2013 08:26 PM, rohithpatel wrote:
    >>
    >> WAIT!! now i read deeper and see you have similar problems with
    >> Ubuntu....which would indicate to me that you have a hardware
    >> problem....or maybe a BIOS problem, have you gone through the BIOS
    >> step by step with the motherboard's manual?
    >>
    >>

    >
    > Ya, I believe I got everything on the motherboard settings correct. I
    > even swapped out the motherboard I had initially planned to use
    > (GA-G41MT-S2PT rev 2.1) to the current one. The only hardware I haven't
    > swapped out is the CPU.


    When the keyboard LEDS blink, you are getting a kernel panic. To see more about
    the cause, press the ESC when the green bars boot splash appears. That way, the
    kernel startup messages will be displayed. Until we know what it is saying, all
    attempts to troubleshoot will probably fail.



  7. #7

    Default Re: Trouble installing OpenSuSE 12.3 64 bit

    On 04/10/2013 03:36 PM, rohithpatel pecked at the keyboard and wrote:
    > DenverD;2546454 Wrote:
    >> On 04/10/2013 08:26 PM, rohithpatel wrote:
    >>
    >> WAIT!! now i read deeper and see you have similar problems with
    >> Ubuntu....which would indicate to me that you have a hardware
    >> problem....or maybe a BIOS problem, have you gone through the BIOS
    >> step by step with the motherboard's manual?
    >>
    >>

    > Ya, I believe I got everything on the motherboard settings correct. I
    > even swapped out the motherboard I had initially planned to use
    > (GA-G41MT-S2PT rev 2.1) to the current one. The only hardware I haven't
    > swapped out is the CPU.
    >
    > - Rohith.
    >
    >

    Or graphics card?

    Ken

  8. #8

    Default Re: Trouble installing OpenSuSE 12.3 64 bit

    Quote Originally Posted by rohithpatel View Post
    Ya, the first menu which looks like http://www.tweakhound.com/wp-content...os123_db_4.jpg shows up. I had tried video mode set to text-mode and Kernel set to Safe-settings, but I will try the nokms option.

    I did run the memory check. It passed through once. But I swapped out that memory anyway. Problem still persists.
    NO KMS option yields the same result.

    Quote Originally Posted by lwfinger View Post
    On 04/10/2013 02:36 PM, rohithpatel wrote:
    >
    > DenverD;2546454 Wrote:
    >> On 04/10/2013 08:26 PM, rohithpatel wrote:
    >>
    >> WAIT!! now i read deeper and see you have similar problems with
    >> Ubuntu....which would indicate to me that you have a hardware
    >> problem....or maybe a BIOS problem, have you gone through the BIOS
    >> step by step with the motherboard's manual?
    >>
    >>

    >
    > Ya, I believe I got everything on the motherboard settings correct. I
    > even swapped out the motherboard I had initially planned to use
    > (GA-G41MT-S2PT rev 2.1) to the current one. The only hardware I haven't
    > swapped out is the CPU.


    When the keyboard LEDS blink, you are getting a kernel panic. To see more about
    the cause, press the ESC when the green bars boot splash appears. That way, the
    kernel startup messages will be displayed. Until we know what it is saying, all
    attempts to troubleshoot will probably fail.
    None of the keys work when the keyboard LEDS are blinking but I was able to take a picture of the alt+f3 screen.

    http://i.imgur.com/pqxzZTJ.png

    Thanks,
    Rohith

  9. #9

    Default Re: Trouble installing OpenSuSE 12.3 64 bit

    Quote Originally Posted by kensch View Post
    On 04/10/2013 03:36 PM, rohithpatel pecked at the keyboard and wrote:
    > DenverD;2546454 Wrote:
    >> On 04/10/2013 08:26 PM, rohithpatel wrote:
    >>
    >> WAIT!! now i read deeper and see you have similar problems with
    >> Ubuntu....which would indicate to me that you have a hardware
    >> problem....or maybe a BIOS problem, have you gone through the BIOS
    >> step by step with the motherboard's manual?
    >>
    >>

    > Ya, I believe I got everything on the motherboard settings correct. I
    > even swapped out the motherboard I had initially planned to use
    > (GA-G41MT-S2PT rev 2.1) to the current one. The only hardware I haven't
    > swapped out is the CPU.
    >
    > - Rohith.
    >
    >

    Or graphics card?

    Ken
    I was using the onboard GFX unit built into the GA-G41MT-S2PT initially, but then moved on to the HD 5450 to rule out GFX card issue...

  10. #10
    Join Date
    Jun 2008
    Location
    Kansas City Area, Missouri, USA
    Posts
    7,235

    Default Re: Trouble installing OpenSuSE 12.3 64 bit

    On 04/10/2013 04:46 PM, rohithpatel wrote:
    >
    > rohithpatel;2546466 Wrote:
    >> Ya, the first menu which looks like
    >> http://www.tweakhound.com/wp-content...os123_db_4.jpg
    >> shows up. I had tried video mode set to text-mode and Kernel set to
    >> Safe-settings, but I will try the nokms option.
    >>
    >> I did run the memory check. It passed through once. But I swapped out
    >> that memory anyway. Problem still persists.

    >
    > NO KMS option yields the same result.
    >
    > lwfinger;2546470 Wrote:
    >> On 04/10/2013 02:36 PM, rohithpatel wrote:
    >>>
    >>> DenverD;2546454 Wrote:
    >>>> On 04/10/2013 08:26 PM, rohithpatel wrote:
    >>>>
    >>>> WAIT!! now i read deeper and see you have similar problems with
    >>>> Ubuntu....which would indicate to me that you have a hardware
    >>>> problem....or maybe a BIOS problem, have you gone through the BIOS
    >>>> step by step with the motherboard's manual?
    >>>>
    >>>>
    >>>
    >>> Ya, I believe I got everything on the motherboard settings correct. I
    >>> even swapped out the motherboard I had initially planned to use
    >>> (GA-G41MT-S2PT rev 2.1) to the current one. The only hardware I

    >> haven't
    >>> swapped out is the CPU.

    >>
    >> When the keyboard LEDS blink, you are getting a kernel panic. To see
    >> more about
    >> the cause, press the ESC when the green bars boot splash appears. That
    >> way, the
    >> kernel startup messages will be displayed. Until we know what it is
    >> saying, all
    >> attempts to troubleshoot will probably fail.

    >
    > None of the keys work when the keyboard LEDS are blinking but I was
    > able to take a picture of the alt+f3 screen.
    >
    > http://i.imgur.com/pqxzZTJ.png


    A photo is the right thing to do when you get a kernel panic.

    You are getting a segfault in linuxrc. I would certainly suspect memory
    problems. For some problems, a single pass is sufficient. For others, a much
    longet test is needed. When I suspect a memory problem, I always run mem86+ for
    ~24 hours.



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