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Thread: openSUSE 12.3 and the Firefox and Thunderbird crash reporter

  1. #1
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    Default openSUSE 12.3 and the Firefox and Thunderbird crash reporter

    Today did an update from 12.2 to 12.3 KDE 64
    followed the guide to do the update

    Everything went perfectly and almost everything works perfectly.

    The only problem I have come across so far is that every time I exit Firefox or Thunderbird (both launch and run without problem) the crash reporter opens up and reports a crash.

    Running from CLI absolutely nothing gets reported.

    Information in the crash reporter appears to be unuseful (at least to me)

    here it is

    Add-ons: %7B58D4392A-842E-11DE-B51A-C7B855D89593%7D:2.0.7,%7BBDD92442-0534-4D6F-A966-BAB7D561D781%7D:0.7.10,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:17.0.3
    BuildID: 2013021500
    CrashTime: 1363255917
    EMCheckCompatibility: true
    FramePoisonBase: 7ffffffff0dea000
    FramePoisonSize: 4096
    InstallTime: 1361802669
    Notes: OpenGL: Intel Open Source Technology Center -- Mesa DRI Mobile Intel® GM45 Express Chipset -- 2.1 Mesa 9.0.2 -- texture_from_pixmap


    ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
    ProductName: Thunderbird
    ReleaseChannel: release
    SecondsSinceLastCrash: 406
    StartupTime: 1363255898
    Theme: classic/1.0
    Throttleable: 1
    Vendor:
    Version: 17.0.3


    This report also contains technical information about the state of the application when it crashed.
    anybody else come across this or have any ideas.

    I have tried new profiles without success and removed any addons.

  2. #2
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    Default Re: openSUSE 12.3 and the Firefox and Thunderbird crash reporter

    Hi, haven't seen the crash reporter, but I definitely had a couple of crashes (disappearances) of SeaMonkey, suddenly and silently when carrying out a normal operation, probably just clicking/selecting. Also had another crashed browser (think it was SeaMonkey). It probably went wrong during a power management action while away from the machine. That took out the desktop, and needed a reboot.

    Also using Firefox here, but so far don't recall a problem. Sorry, it's a bit vague, but will return here if it happens again when on 12.3.

  3. #3
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    Default Re: openSUSE 12.3 and the Firefox and Thunderbird crash reporter

    not sure if the following might contain any clues . . . .
    but running

    Code:
    thunderbird -d gdb
    on exit I get the following error

    Code:
    Program received signal SIGSEGV, Segmentation fault.0x00007fffeffdc652 in ?? () from /usr/lib64/libcairo.so.2
    (gdb) bt
    #0  0x00007fffeffdc652 in ?? () from /usr/lib64/libcairo.so.2
    #1  0x00007fffeffdc8e4 in ?? () from /usr/lib64/libcairo.so.2
    #2  0x00007fffeffd8349 in ?? () from /usr/lib64/libcairo.so.2
    #3  0x00007fffeffaaed3 in cairo_surface_finish () from /usr/lib64/libcairo.so.2
    #4  0x00007fffeffd541c in ?? () from /usr/lib64/libcairo.so.2
    #5  0x00007fffeffd03b8 in ?? () from /usr/lib64/libcairo.so.2
    #6  0x00007fffeff6e2c7 in cairo_device_finish () from /usr/lib64/libcairo.so.2
    #7  0x00007fffeffd0447 in ?? () from /usr/lib64/libcairo.so.2
    #8  0x00007ffff0fae282 in XCloseDisplay () from /usr/lib64/libX11.so.6
    #9  0x00007fffef1307be in ?? () from /usr/lib64/libgdk-x11-2.0.so.0
    #10 0x00007ffff15d6988 in g_object_unref () from /usr/lib64/libgobject-2.0.so.0
    #11 0x00007ffff2af3246 in ?? () from /usr/lib64/thunderbird/libxul.so
    #12 0x00007ffff2af8f0b in ?? () from /usr/lib64/thunderbird/libxul.so
    #13 0x00007ffff2af9026 in XRE_main () from /usr/lib64/thunderbird/libxul.so
    #14 0x0000000000402684 in ?? ()
    #15 0x00007ffff5bf0a15 in __libc_start_main () from /lib64/libc.so.6
    #16 0x0000000000402701 in _start ()
    (gdb)
    so appears may be something related to libcairo

    tried reinstalling all associated libcairo files but problem persists

  4. #4
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    Default Re: openSUSE 12.3 and the Firefox and Thunderbird crash reporter

    You have to change the settings in 'Configuration of Gtk apps style' to something other than QT curve.

  5. #5
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    Default Re: openSUSE 12.3 and the Firefox and Thunderbird crash reporter

    Quote Originally Posted by swannema View Post
    You have to change the settings in 'Configuration of Gtk apps style' to something other than QT curve.
    Perhaps swannema means



    BTW: I no issues at all
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  6. #6
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    Default Re: openSUSE 12.3 and the Firefox and Thunderbird crash reporter

    Quote Originally Posted by swannema View Post
    You have to change the settings in 'Configuration of Gtk apps style' to something other than QT curve.
    ahhh . . . yes, you are right


    Changing to something other than qtcurve avoids the firefox/thunderbird crash on exit.

    The unfortunate thing about this is that it may be a showstopper for me as far as using 12.3 goes (at least until the bug is addressed) as I do not want my gtk apps looking different to the native kde apps.

    Do we know if there is a bug report on this already?

    btw - openSUSE 12.2 with KDE 4.10 does not exhibit this bug with qtcurve so I wonder where the issue lies.

  7. #7

    Default Re: openSUSE 12.3 and the Firefox and Thunderbird crash reporter

    Yes, I can confirm that openSUSE 12.2 did not exibhit this bug and the problem lies within libcairo.

    I tried swaping the libcairo1.12.8 (12.3) with the one from 12.2 (libcairo 1.12.2) and now the bug is gone.

  8. #8
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    Default Re: openSUSE 12.3 and the Firefox and Thunderbird crash reporter

    I opened a bug report on this a few days ago because I couldn't find anything in bugzilla - so we'll see what comes of it.

    https://bugzilla.novell.com/show_bug.cgi?id=809645

  9. #9
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    Default Re: openSUSE 12.3 and the Firefox and Thunderbird crash reporter

    I added my two cents to the bug report. It is probably a simple fix, but I'm no coder. I like qtcurve enough to live with it until it can be patched
    Klaatu Barada Nikto

  10. #10
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    Default Re: openSUSE 12.3 and the Firefox and Thunderbird crash reporter

    The qtcurve-gtk2 patch I installed today in 13.1 introduced this bug again. Had to remove the patch to get firefox to work with qtcurve. The patch is "qtcurve-gtk2 (1.8.16-2.4.1). I guess someone uploaded the old bug again with this patch.
    Klaatu Barada Nikto

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