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Thread: Need help please

  1. #1
    dd NNTP User

    Default Need help please

    > Any ideas

    if you can boot from the install media, on the first green screen
    arrow down to select "Memory Test" and let it run until you see
    errors or overnight, at least..

    i expect you will find problems...if so, and you have multiple sticks
    of RAM you might be able to take all but one out and go through
    several trials to learn which stick OR socket is failing..

    if RAM checks then i'd look for other problems: shorts, bad grounds,
    leaking capacitors, faulty cables, tired/failing power supply unit,
    cracked circuit board..

    well, if you have a Live CD can you boot from it and run a live session?

    --
    dd
    http://tinyurl.com/DD-Caveat

  2. #2

    Default Need help please

    Newcommer - lost, confused and becoming highly frustrated

    Hi, I have a Acer travelmate 2482WXMi, as secondary PC, I've been having some problems for a while, did restore to factory settings with Alt F10 - during restore system crashed with blue screen of death. Took PC to technicians who then reformatted hard drive and uploaded new bios, worked fine for about a week, then system crash again - blue screen of death, again - tired of windows now installing OpenSUSE. downloaded OpenSUSE 12.2 iso through utorrent last week, checked SHA1 and MD5 values using gizmo manager, burned to DVD using primary PC (Acer travelmate 5742) at slowest speed possible using gizmo. When I do a media check on secondary PC it says checksum wrong, and if I then continue it says file:/var/adm/mount/boot/i386/common: SHA1 checksum wrong. I then did a media check on primary PC and all is well. I then read something about old drives differing from new ones, So I found an old PC and burned it from there with NERO with disk verification, still same error when I do a media check on secondary PC, so I re-downloaded ISO, checked MD5 and SHA1 values again - same as on the web, again, burned it again - same error or some other error or run+=socket error so I assumed DVD drive might be faulty, so I made a LiveUSB using SUSE Image Writer and that gives me an blanc screen even before finishing system analysis. . .

    Any ideas or just scrap the PC for the nickel and gold inside?

  3. #3
    dd NNTP User

    Default Re: Need help please

    On 02/19/2013 09:06 PM, DeWetNel wrote:
    > Any ideas


    yes, do NOT post the same question more than once!!

    you already posted this question here:

    http://forums.opensuse.org/showthread.php?t=467843

    and i already gave you some input...go back to that thread and follow
    advice, or not...your choice...but do NOT post a new thread, please.

    others do not post to this thread as i will ask it be closed.

    --
    dd


  4. #4
    Join Date
    Sep 2008
    Location
    Toronto,Canada
    Posts
    549

    Default Re: Need help please

    Quote Originally Posted by DeWetNel View Post
    Newcommer - lost, confused and becoming highly frustrated

    Hi, I have a Acer travelmate 2482WXMi, as secondary PC, I've been having some problems for a while, did restore to factory settings with Alt F10 - during restore system crashed with blue screen of death. Took PC to technicians who then reformatted hard drive and uploaded new bios, worked fine for about a week, then system crash again - blue screen of death, again - tired of windows now installing OpenSUSE. downloaded OpenSUSE 12.2 iso through utorrent last week, checked SHA1 and MD5 values using gizmo manager, burned to DVD using primary PC (Acer travelmate 5742) at slowest speed possible using gizmo. When I do a media check on secondary PC it says checksum wrong, and if I then continue it says file:/var/adm/mount/boot/i386/common: SHA1 checksum wrong. I then did a media check on primary PC and all is well. I then read something about old drives differing from new ones, So I found an old PC and burned it from there with NERO with disk verification, still same error when I do a media check on secondary PC, so I re-downloaded ISO, checked MD5 and SHA1 values again - same as on the web, again, burned it again - same error or some other error or run+=socket error so I assumed DVD drive might be faulty, so I made a LiveUSB using SUSE Image Writer and that gives me an blanc screen even before finishing system analysis. . .

    Any ideas or just scrap the PC for the nickel and gold inside?
    I was not aware that our PC's are a source of gold/nickel? Anyway jokes apart, it seems that your problems are mainly from not being able to create an install disk. A posibility is to buy the disk, which will be shipped to you. So when you install via USB at which point you get a blank screen? what steps are you able to do? well I understand your frustation but at the other end you'll not have blue screens! I don't miss those at all! good luck!

  5. #5
    Join Date
    Mar 2008
    Location
    Phuket, Thailand
    Posts
    26,517
    Blog Entries
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    Default Re: Need help please

    Quote Originally Posted by dd View Post
    Quote Originally Posted by DeWetNel View Post
    Newcommer - lost, confused and becoming highly frustrated

    Hi, I have a Acer travelmate 2482WXMi, as secondary PC, I've been having some problems for a while, did restore to factory settings with Alt F10 - during restore system crashed with blue screen of death. Took PC to technicians who then reformatted hard drive and uploaded new bios, worked fine for about a week, then system crash again - blue screen of death, again - tired of windows now installing OpenSUSE. downloaded OpenSUSE 12.2 iso through utorrent last week, checked SHA1 and MD5 values using gizmo manager, burned to DVD using primary PC (Acer travelmate 5742) at slowest speed possible using gizmo. When I do a media check on secondary PC it says checksum wrong, and if I then continue it says file:/var/adm/mount/boot/i386/common: SHA1 checksum wrong. I then did a media check on primary PC and all is well. I then read something about old drives differing from new ones, So I found an old PC and burned it from there with NERO with disk verification, still same error when I do a media check on secondary PC, so I re-downloaded ISO, checked MD5 and SHA1 values again - same as on the web, again, burned it again - same error or some other error or run+=socket error so I assumed DVD drive might be faulty, so I made a LiveUSB using SUSE Image Writer and that gives me an blanc screen even before finishing system analysis. . .

    Any ideas or just scrap the PC for the nickel and gold inside?
    if you can boot from the install media, on the first green screen
    arrow down to select "Memory Test" and let it run until you see
    errors or overnight, at least..

    i expect you will find problems...if so, and you have multiple sticks
    of RAM you might be able to take all but one out and go through
    several trials to learn which stick OR socket is failing..

    if RAM checks then i'd look for other problems: shorts, bad grounds,
    leaking capacitors, faulty cables, tired/failing power supply unit,
    cracked circuit board..

    well, if you have a Live CD can you boot from it and run a live session?

    --
    dd
    DD Caveat
    I moved the above posts from another thread .... but I see the temporal (time) order is reversed in the thread with " dd's " reply appearing first. Apologies for that but its a function of the admin tools available and I can't help it. Note for all that it was DeWetNel who started this thread and who is looking for assistance (and not 'dd' ).

  6. #6
    Join Date
    Jun 2008
    Location
    Netherlands
    Posts
    24,851

    Default Re: Need help please

    To @DeWetNel.
    You thread has a realy lousy title. Everybodu coming to this forums needs help, that is why they come here.
    You need to advertise your problem to get the best and quickest help by using a good telling title.
    Henk van Velden

  7. #7

    Default Re: Need help please

    Quote Originally Posted by DeWetNel View Post
    Newcommer - lost, confused and becoming highly frustrated

    Hi, I have a Acer travelmate 2482WXMi, as secondary PC, I've been having some problems for a while, did restore to factory settings with Alt F10 - during restore system crashed with blue screen of death. Took PC to technicians who then reformatted hard drive and uploaded new bios, worked fine for about a week, then system crash again - blue screen of death, again - tired of windows now installing OpenSUSE.


    OK, if I get you right, until that point you didn't try a single install of openSUSE, but just tried to get your laptop running under windows.
    For sure I don't want to complain about that.

    My point is a completely other one:
    if you have real problems with your laptop under windows - for which it probably was designed for (!) -
    then, how can you expect that openSUSE would cure everything ?

    Of course you can try to install openSUSE, but under these conditions it is absolutely unlikely that this will cure your problem.

    I would say that it rather is likely that the hardware of your laptop has some damage.
    Or that the BIOS of your laptop still may be buggy.

    Quote Originally Posted by DeWetNel View Post
    downloaded OpenSUSE 12.2 iso through utorrent last week, checked SHA1 and MD5 values using gizmo manager, burned to DVD using primary PC (Acer travelmate 5742) at slowest speed possible using gizmo. When I do a media check on secondary PC it says checksum wrong, and if I then continue it says file:/var/adm/mount/boot/i386/common: SHA1 checksum wrong. I then did a media check on primary PC and all is well. I then read something about old drives differing from new ones, So I found an old PC and burned it from there with NERO with disk verification, still same error when I do a media check on secondary PC, so I re-downloaded ISO, checked MD5 and SHA1 values again - same as on the web, again, burned it again - same error or some other error or run+=socket error so I assumed DVD drive might be faulty, so I made a LiveUSB using SUSE Image Writer and that gives me an blanc screen even before finishing system analysis. . .
    All fine.

    But in your place I would wait until openSUSE 12.3 comes out, which should have some issues fixed that 12.2 didn't fix yet.
    Give 12.3 a try.

    The other point still remains:
    You probably still have a warranty for your laptop!

    In that case It would be absolutely irrational if you wouldn't make use of that to get your laptop running under windows before installing everything else.
    Do you believe in wonders ?
    In this case I do not:
    it would be a wonder if your laptop would run under openSUSE while it fails to do so under windows !

    Good luck
    Mike

  8. #8

    Default Re: Need help please

    Thanks all, did a memory check, found quite a lot of errors, so I guess hardware is faulty, Sending it back to ACER for a fix.

  9. #9

    Default Re: Need help please

    Quote Originally Posted by DeWetNel View Post
    Thanks all, did a memory check, found quite a lot of errors, so I guess hardware is faulty, Sending it back to ACER for a fix.
    If I did get you right, your problems occurred running only windows as such.
    Then a real hardware problem is likely.

    If not (i.e. if your problems occurred after trying to use openSUSE 12.2),
    https://forums.opensuse.org/english/...ml#post2525491
    might give a clue.

    Hopefully with openSUSE 12.3 the situation improves.

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