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Thread: need help with printer diagnosis log

  1. #1

    Default need help with printer diagnosis log

    Running opensuse 11.4 with Gnome on a Toshiba Satellite A200. Working away from home (far), I have a Dell 720 printer. Apparently the Lexmark 600 driver will run it. I succeeded in finding and installing the driver, but it fails to print. It gives me an error notice and offers to diagnose the problem. However, when I look at the log, I have no idea what to look for. I'll paste the log (a long one) below. Thank-you. (too long for one post, so I'll post two more with the rest of the log)
    ---------------------------------------------------------------------------
    D [19/Jan/2013:19:33:42 -0600] cupsdSetBusyState: Dirty files
    D [19/Jan/2013:19:33:42 -0600] cupsdReadClient: 8 POST / HTTP/1.1
    D [19/Jan/2013:19:33:42 -0600] cupsdSetBusyState: Active clients and dirty files
    D [19/Jan/2013:19:33:42 -0600] cupsdAuthorize: No authentication data provided.
    D [19/Jan/2013:19:33:42 -0600] cupsdReadClient: 8 1.1 Get-Jobs 1
    D [19/Jan/2013:19:33:42 -0600] Get-Jobs ipp://localhost/printers/
    D [19/Jan/2013:19:33:42 -0600] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost
    D [19/Jan/2013:19:33:42 -0600] cupsdSetBusyState: Dirty files
    D [19/Jan/2013:19:33:42 -0600] cupsdReadClient: 8 POST / HTTP/1.1
    D [19/Jan/2013:19:33:42 -0600] cupsdSetBusyState: Active clients and dirty files
    D [19/Jan/2013:19:33:42 -0600] cupsdAuthorize: No authentication data provided.
    D [19/Jan/2013:19:33:42 -0600] cupsdReadClient: 8 1.1 Get-Jobs 1
    D [19/Jan/2013:19:33:42 -0600] Get-Jobs ipp://localhost/printers/
    D [19/Jan/2013:19:33:43 -0600] [Job 431] Loading attributes...
    D [19/Jan/2013:19:33:43 -0600] [Job 432] Loading attributes...
    D [19/Jan/2013:19:33:43 -0600] [Job 433] Loading attributes...
    D [19/Jan/2013:19:33:43 -0600] [Job 434] Loading attributes...
    D [19/Jan/2013:19:33:43 -0600] [Job 435] Loading attributes...
    D [19/Jan/2013:19:33:43 -0600] [Job 436] Loading attributes...
    D [19/Jan/2013:19:33:43 -0600] [Job 437] Loading attributes...
    D [19/Jan/2013:19:33:43 -0600] [Job 438] Loading attributes...
    D [19/Jan/2013:19:33:43 -0600] [Job 439] Loading attributes...
    D [19/Jan/2013:19:33:43 -0600] [Job 440] Loading attributes...
    D [19/Jan/2013:19:33:43 -0600] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost
    D [19/Jan/2013:19:33:43 -0600] cupsdSetBusyState: Dirty files
    D [19/Jan/2013:19:33:43 -0600] cupsdReadClient: 8 POST / HTTP/1.1
    D [19/Jan/2013:19:33:43 -0600] cupsdSetBusyState: Active clients and dirty files
    D [19/Jan/2013:19:33:43 -0600] cupsdAuthorize: No authentication data provided.
    D [19/Jan/2013:19:33:43 -0600] cupsdReadClient: 8 1.1 Create-Printer-Subscription 1
    D [19/Jan/2013:19:33:43 -0600] Create-Printer-Subscription /
    D [19/Jan/2013:19:33:43 -0600] cupsdCreateSubscription(con=0xb7867550(8), uri="/")
    D [19/Jan/2013:19:33:43 -0600] pullmethod="ippget"
    D [19/Jan/2013:19:33:43 -0600] notify-lease-duration=86400
    D [19/Jan/2013:19:33:43 -0600] notify-time-interval=0
    D [19/Jan/2013:19:33:43 -0600] cupsdAddSubscription(mask=17800, dest=(nil)(), job=(nil)(0), uri="(null)")
    D [19/Jan/2013:19:33:43 -0600] Added subscription 631 for server
    D [19/Jan/2013:19:33:43 -0600] cupsdMarkDirty(-----S)
    D [19/Jan/2013:19:33:43 -0600] Returning IPP successful-ok for Create-Printer-Subscription (/) from localhost
    D [19/Jan/2013:19:33:43 -0600] cupsdSetBusyState: Dirty files
    D [19/Jan/2013:19:33:45 -0600] cupsdReadClient: 8 POST / HTTP/1.1
    D [19/Jan/2013:19:33:45 -0600] cupsdSetBusyState: Active clients and dirty files
    D [19/Jan/2013:19:33:45 -0600] cupsdAuthorize: No authentication data provided.
    D [19/Jan/2013:19:33:45 -0600] cupsdReadClient: 8 1.1 Get-Notifications 1
    D [19/Jan/2013:19:33:45 -0600] Get-Notifications /
    D [19/Jan/2013:19:33:45 -0600] Returning IPP successful-ok for Get-Notifications (/) from localhost
    D [19/Jan/2013:19:33:45 -0600] cupsdSetBusyState: Dirty files
    D [19/Jan/2013:19:33:50 -0600] cupsdAcceptClient: 11 from localhost (Domain)
    D [19/Jan/2013:19:33:50 -0600] cupsdReadClient: 11 POST /printers/dellphotoprinter720 HTTP/1.1
    D [19/Jan/2013:19:33:50 -0600] cupsdSetBusyState: Active clients and dirty files
    D [19/Jan/2013:19:33:50 -0600] cupsdAuthorize: No authentication data provided.
    D [19/Jan/2013:19:33:50 -0600] cupsdReadClient: 11 1.1 Print-Job 1
    D [19/Jan/2013:19:33:50 -0600] Print-Job ipp://localhost/printers/dellphotoprinter720
    D [19/Jan/2013:19:33:50 -0600] [Job ???] Auto-typing file...
    I [19/Jan/2013:19:33:50 -0600] [Job ???] Request file type is application/vnd.cups-banner.
    D [19/Jan/2013:19:33:50 -0600] cupsdMarkDirty(----J-)
    D [19/Jan/2013:19:33:50 -0600] add_job: requesting-user-name="instructor"
    D [19/Jan/2013:19:33:50 -0600] Adding default job-sheets values "none,none"...
    I [19/Jan/2013:19:33:50 -0600] [Job 477] Adding start banner page "none".
    D [19/Jan/2013:19:33:50 -0600] cupsdMarkDirty(-----S)
    D [19/Jan/2013:19:33:50 -0600] cupsdMarkDirty(----J-)
    I [19/Jan/2013:19:33:50 -0600] [Job 477] Adding end banner page "none".

  2. #2

    Default Re: need help with printer diagnosis log - second part of error log.

    continues here:
    -------------------------------
    I [19/Jan/2013:19:33:50 -0600] [Job 477] File of type application/vnd.cups-banner queued by "instructor".
    D [19/Jan/2013:19:33:50 -0600] [Job 477] hold_until=0
    I [19/Jan/2013:19:33:50 -0600] [Job 477] Queued on "dellphotoprinter720" by "instructor".
    D [19/Jan/2013:19:33:50 -0600] cupsdMarkDirty(----J-)
    D [19/Jan/2013:19:33:50 -0600] cupsdSetBusyState: Active clients, printing jobs, and dirty files
    D [19/Jan/2013:19:33:50 -0600] cupsdMarkDirty(-----S)
    D [19/Jan/2013:19:33:50 -0600] [Job 477] job-sheets=none,none
    D [19/Jan/2013:19:33:50 -0600] [Job 477] argv[0]="dellphotoprinter720"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] argv[1]="477"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] argv[2]="instructor"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] argv[3]="Test Page"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] argv[4]="1"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] argv[5]="job-uuid=urn:uuid:a985d2ca-825e-38f3-5933-359050b8440a job-originating-host-name=localhost time-at-creation=1358645630 time-at-processing=1358645630 AP_D_InputSlot="
    D [19/Jan/2013:19:33:50 -0600] [Job 477] argv[6]="/var/spool/cups/d00477-001"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[1]="CUPS_DATADIR=/usr/share/cups"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[2]="CUPS_DOCROOT=/usr/share/cups/webcontent"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[6]="CUPS_SERVERROOT=/etc/cups"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[7]="CUPS_STATEDIR=/var/run/cups"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[8]="HOME=/var/spool/cups/tmp"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[10]="SERVER_ADMIN=root@linux-3lz9"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[11]="SOFTWARE=CUPS/1.4.6"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[12]="TMPDIR=/var/spool/cups/tmp"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[13]="USER=root"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[14]="CUPS_SERVER=/var/run/cups/cups.sock"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[15]="CUPS_ENCRYPTION=IfRequested"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[16]="CHARSET=utf-8"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[17]="LANG=en_GB.UTF-8"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[18]="PPD=/etc/cups/ppd/dellphotoprinter720.ppd"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[19]="RIP_MAX_CACHE=128m"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[20]="CONTENT_TYPE=application/vnd.cups-banner"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[21]="DEVICE_URI=usb://Dell/Photo%20Printer%20720"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[22]="PRINTER_INFO=Dell Photo Printer 720 with driver Lexmark Z600 v1.0-1"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[23]="PRINTER_LOCATION="
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[24]="PRINTER=dellphotoprinter720"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[25]="CUPS_FILETYPE=document"
    D [19/Jan/2013:19:33:50 -0600] [Job 477] envp[26]="FINAL_CONTENT_TYPE=printer/dellphotoprinter720"
    I [19/Jan/2013:19:33:50 -0600] [Job 477] Started filter /usr/lib/cups/filter/bannertops (PID 7722)
    I [19/Jan/2013:19:33:50 -0600] [Job 477] Started filter /usr/lib/cups/filter/pstops (PID 7723)
    I [19/Jan/2013:19:33:50 -0600] [Job 477] Started filter /usr/lib/cups/filter/pstoraster (PID 7724)
    I [19/Jan/2013:19:33:50 -0600] [Job 477] Started filter /usr/lib/cups/filter/rastertoz600 (PID 7725)
    I [19/Jan/2013:19:33:50 -0600] [Job 477] Started backend /usr/lib/cups/backend/usb (PID 7726)
    D [19/Jan/2013:19:33:50 -0600] cupsdMarkDirty(-----S)
    D [19/Jan/2013:19:33:50 -0600] Returning IPP successful-ok for Print-Job (ipp://localhost/printers/dellphotoprinter720) from localhost
    D [19/Jan/2013:19:33:50 -0600] cupsdSetBusyState: Printing jobs and dirty files
    D [19/Jan/2013:19:33:50 -0600] [Job 477] dellphotoprinter720: error while loading shared libraries: libstdc++.so.5: cannot open shared object file: No such file or directory
    D [19/Jan/2013:19:33:50 -0600] PID 7725 (/usr/lib/cups/filter/rastertoz600) stopped with status 127!
    D [19/Jan/2013:19:33:50 -0600] [Job 477] STATE: +connecting-to-device
    D [19/Jan/2013:19:33:50 -0600] cupsdMarkDirty(-----S)
    D [19/Jan/2013:19:33:50 -0600] [Job 477] Printer using device file "/dev/usblp0"...
    D [19/Jan/2013:19:33:50 -0600] [Job 477] STATE: -connecting-to-device
    D [19/Jan/2013:19:33:50 -0600] cupsdMarkDirty(-----S)
    D [19/Jan/2013:19:33:50 -0600] [Job 477] backendRunLoop(print_fd=0, device_fd=5, snmp_fd=-1, addr=(nil), use_bc=1, side_cb=0xb7861c30)
    D [19/Jan/2013:19:33:50 -0600] PID 7726 (/usr/lib/cups/backend/usb) exited with no errors.
    D [19/Jan/2013:19:33:50 -0600] [Job 477] load_banner(filename="/var/spool/cups/d00477-001")
    I [19/Jan/2013:19:33:50 -0600] [Job 477] Starting GPL Ghostscript 9.00...
    D [19/Jan/2013:19:33:50 -0600] [Job 477] Running /usr/bin/gs -dQUIET -dPARANOIDSAFER -dNOPAUSE -dBATCH -dNOMEDIAATTRS -sDEVICE=cups -sstdout=%stderr -sOUTPUTFILE=%stdout -c -f -_
    D [19/Jan/2013:19:33:50 -0600] [Job 477] Page = 612x792; 18,36 to 594,787
    D [19/Jan/2013:19:33:50 -0600] cupsdMarkDirty(-----S)
    D [19/Jan/2013:19:33:50 -0600] cupsdMarkDirty(-----S)
    D [19/Jan/2013:19:33:50 -0600] [Job 477] Unable to open font file "/usr/share/cups/fonts/Monospace" - No such file or directory
    D [19/Jan/2013:19:33:50 -0600] [Job 477] Unable to open font file "/usr/share/cups/fonts/Monospace-Bold" - No such file or directory
    D [19/Jan/2013:19:33:50 -0600] [Job 477] Unable to open font file "/usr/share/cups/fonts/Monospace-BoldOblique" - No such file or directory
    D [19/Jan/2013:19:33:50 -0600] [Job 477] Unable to open font file "/usr/share/cups/fonts/Monospace-Oblique" - No such file or directory
    D [19/Jan/2013:19:33:50 -0600] [Job 477] Page = 612x792; 18,36 to 594,787
    D [19/Jan/2013:19:33:50 -0600] [Job 477] slow_collate=0, slow_duplex=0, slow_order=0
    D [19/Jan/2013:19:33:50 -0600] [Job 477] Before copy_comments - %!PS-Adobe-3.0
    D [19/Jan/2013:19:33:50 -0600] [Job 477] %!PS-Adobe-3.0
    D [19/Jan/2013:19:33:50 -0600] [Job 477] %%BoundingBox: 18 36 594 787
    D [19/Jan/2013:19:33:50 -0600] [Job 477] %cupsRotation: 0
    D [19/Jan/2013:19:33:50 -0600] [Job 477] %%Creator: bannertops/CUPS v1.4.6
    D [19/Jan/2013:19:33:50 -0600] [Job 477] %%CreationDate: Sat 19 Jan 2013 19:33:50 CST
    D [19/Jan/2013:19:33:50 -0600] [Job 477] %%LanguageLevel: 2
    D [19/Jan/2013:19:33:50 -0600] [Job 477] %%DocumentData: Clean7Bit
    D [19/Jan/2013:19:33:50 -0600] [Job 477] %%Title: (Test Page)
    D [19/Jan/2013:19:33:50 -0600] [Job 477] %%For: (instructor)
    D [19/Jan/2013:19:33:50 -0600] [Job 477] %%Pages: 1
    D [19/Jan/2013:19:33:50 -0600] [Job 477] %%DocumentSuppliedResources: font Monospace
    D [19/Jan/2013:19:33:50 -0600] [Job 477] %%+ font Monospace-Bold
    D [19/Jan/2013:19:33:50 -0600] [Job 477] %%+ font Monospace-BoldOblique
    D [19/Jan/2013:19:33:50 -0600] [Job 477] %%+ font Monospace-Oblique
    D [19/Jan/2013:19:33:50 -0600] [Job 477] %%EndComments
    D [19/Jan/2013:19:33:50 -0600] [Job 477] Before copy_prolog - %%BeginProlog
    D [19/Jan/2013:19:33:50 -0600] [Job 477] PNG image: 128x128x8, color_type=6 (RGB+ALPHA)
    D [19/Jan/2013:19:33:50 -0600] [Job 477] PNG image: 192x128x8, color_type=2 (RGB)
    D [19/Jan/2013:19:33:50 -0600] [Job 477] Before copy_setup - %%Page: coverpage 1
    D [19/Jan/2013:19:33:50 -0600] [Job 477] Before page loop - %%Page: coverpage 1
    D [19/Jan/2013:19:33:50 -0600] [Job 477] Copying page 1...
    D [19/Jan/2013:19:33:50 -0600] [Job 477] pagew = 576.0, pagel = 751.0
    D [19/Jan/2013:19:33:50 -0600] [Job 477] bboxx = 0, bboxy = 0, bboxw = 612, bboxl = 792
    D [19/Jan/2013:19:33:50 -0600] [Job 477] PageLeft = 18.0, PageRight = 594.0
    D [19/Jan/2013:19:33:50 -0600] [Job 477] PageTop = 787.0, PageBottom = 36.0
    D [19/Jan/2013:19:33:50 -0600] [Job 477] PageWidth = 612.0, PageLength = 792.0
    I [19/Jan/2013:19:33:50 -0600] [Job 477] Start rendering...
    D [19/Jan/2013:19:33:50 -0600] cupsdMarkDirty(-----S)
    D [19/Jan/2013:19:33:50 -0600] cupsdMarkDirty(-----S)
    I [19/Jan/2013:19:33:50 -0600] [Job 477] Processing page 1...
    D [19/Jan/2013:19:33:50 -0600] cupsdMarkDirty(-----S)
    D [19/Jan/2013:19:33:50 -0600] cupsdMarkDirty(-----S)
    D [19/Jan/2013:19:33:50 -0600] cupsdAcceptClient: 14 from localhost (Domain)
    D [19/Jan/2013:19:33:50 -0600] cupsdReadClient: 14 POST / HTTP/1.1
    D [19/Jan/2013:19:33:50 -0600] cupsdSetBusyState: Active clients, printing jobs, and dirty files
    D [19/Jan/2013:19:33:50 -0600] cupsdAuthorize: No authentication data provided.
    D [19/Jan/2013:19:33:50 -0600] cupsdReadClient: 14 1.1 Get-Jobs 1
    D [19/Jan/2013:19:33:50 -0600] Get-Jobs ipp://localhost/printers/
    D [19/Jan/2013:19:33:50 -0600] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost
    D [19/Jan/2013:19:33:50 -0600] cupsdSetBusyState: Printing jobs and dirty files
    D [19/Jan/2013:19:33:50 -0600] cupsdReadClient: 14 WAITING Closing on EOF
    D [19/Jan/2013:19:33:50 -0600] cupsdCloseClient: 14
    D [19/Jan/2013:19:33:50 -0600] cupsdAcceptClient: 14 from localhost (Domain)
    D [19/Jan/2013:19:33:50 -0600] cupsdReadClient: 14 POST / HTTP/1.1
    D [19/Jan/2013:19:33:50 -0600] cupsdSetBusyState: Active clients, printing jobs, and dirty files
    D [19/Jan/2013:19:33:50 -0600] cupsdAuthorize: No authentication data provided.
    D [19/Jan/2013:19:33:50 -0600] cupsdReadClient: 14 1.1 Get-Notifications 1
    D [19/Jan/2013:19:33:50 -0600] Get-Notifications /
    D [19/Jan/2013:19:33:50 -0600] Returning IPP successful-ok for Get-Notifications (/) from localhost
    D [19/Jan/2013:19:33:50 -0600] cupsdSetBusyState: Printing jobs and dirty files
    D [19/Jan/2013:19:33:50 -0600] cupsdReadClient: 14 POST / HTTP/1.1
    D [19/Jan/2013:19:33:50 -0600] cupsdSetBusyState: Active clients, printing jobs, and dirty files
    D [19/Jan/2013:19:33:50 -0600] cupsdAuthorize: No authentication data provided.
    D [19/Jan/2013:19:33:50 -0600] cupsdReadClient: 14 1.1 Get-Job-Attributes 1
    D [19/Jan/2013:19:33:50 -0600] Get-Job-Attributes ipp://localhost/jobs/477
    D [19/Jan/2013:19:33:50 -0600] Returning IPP successful-ok for Get-Job-Attributes (ipp://localhost/jobs/477) from localhost
    D [19/Jan/2013:19:33:50 -0600] cupsdSetBusyState: Printing jobs and dirty files
    D [19/Jan/2013:19:33:50 -0600] cupsdReadClient: 8 POST / HTTP/1.1
    D [19/Jan/2013:19:33:50 -0600] cupsdSetBusyState: Active clients, printing jobs, and dirty files
    D [19/Jan/2013:19:33:50 -0600] cupsdAuthorize: No authentication data provided.
    D [19/Jan/2013:19:33:50 -0600] cupsdReadClient: 8 1.1 Get-Notifications 1
    D [19/Jan/2013:19:33:50 -0600] Get-Notifications /
    D [19/Jan/2013:19:33:50 -0600] Returning IPP successful-ok for Get-Notifications (/) from localhost
    D [19/Jan/2013:19:33:50 -0600] cupsdSetBusyState: Printing jobs and dirty files
    D [19/Jan/2013:19:33:50 -0600] cupsdReadClient: 14 WAITING Closing on EOF
    D [19/Jan/2013:19:33:50 -0600] cupsdCloseClient: 14
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1

  3. #3

    Default Re: need help with printer diagnosis log - third part of error log

    continues here:
    --------------------------------
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:52 -0600] [Job 477] GPL Ghostscript 9.00: Error: Font Renderer Plugin ( FreeType ) return code = -1
    D [19/Jan/2013:19:33:53 -0600] PID 7722 (/usr/lib/cups/filter/bannertops) exited with no errors.
    D [19/Jan/2013:19:33:53 -0600] [Job 477] Wrote 1 pages...
    D [19/Jan/2013:19:33:53 -0600] PID 7723 (/usr/lib/cups/filter/pstops) exited with no errors.
    D [19/Jan/2013:19:33:53 -0600] PID 7724 (/usr/lib/cups/filter/pstoraster) did not catch or ignore signal 13.
    D [19/Jan/2013:19:33:53 -0600] cupsdMarkDirty(-----S)
    E [19/Jan/2013:19:33:53 -0600] [Job 477] Job stopped due to filter errors; please consult the error_log file for details.
    D [19/Jan/2013:19:33:53 -0600] cupsdMarkDirty(----J-)
    D [19/Jan/2013:19:33:53 -0600] cupsdMarkDirty(-----S)
    D [19/Jan/2013:19:33:53 -0600] cupsdAcceptClient: 13 from localhost (Domain)
    D [19/Jan/2013:19:33:53 -0600] cupsdReadClient: 13 POST / HTTP/1.1
    D [19/Jan/2013:19:33:53 -0600] cupsdSetBusyState: Active clients and dirty files
    D [19/Jan/2013:19:33:53 -0600] cupsdAuthorize: No authentication data provided.
    D [19/Jan/2013:19:33:53 -0600] cupsdReadClient: 13 1.1 Get-Jobs 1
    D [19/Jan/2013:19:33:53 -0600] Get-Jobs ipp://localhost/printers/
    D [19/Jan/2013:19:33:53 -0600] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost
    D [19/Jan/2013:19:33:53 -0600] cupsdSetBusyState: Dirty files
    D [19/Jan/2013:19:33:53 -0600] cupsdAcceptClient: 14 from localhost (Domain)
    D [19/Jan/2013:19:33:53 -0600] cupsdReadClient: 13 WAITING Closing on EOF
    D [19/Jan/2013:19:33:53 -0600] cupsdCloseClient: 13
    D [19/Jan/2013:19:33:53 -0600] cupsdReadClient: 14 POST / HTTP/1.1
    D [19/Jan/2013:19:33:53 -0600] cupsdSetBusyState: Active clients and dirty files
    D [19/Jan/2013:19:33:53 -0600] cupsdAuthorize: No authentication data provided.
    D [19/Jan/2013:19:33:53 -0600] cupsdReadClient: 14 1.1 Get-Notifications 1
    D [19/Jan/2013:19:33:53 -0600] Get-Notifications /
    D [19/Jan/2013:19:33:53 -0600] Returning IPP successful-ok for Get-Notifications (/) from localhost
    D [19/Jan/2013:19:33:53 -0600] cupsdSetBusyState: Dirty files
    D [19/Jan/2013:19:33:53 -0600] cupsdAcceptClient: 13 from localhost (Domain)
    D [19/Jan/2013:19:33:53 -0600] cupsdReadClient: 11 WAITING Closing on EOF
    D [19/Jan/2013:19:33:53 -0600] cupsdCloseClient: 11
    D [19/Jan/2013:19:33:53 -0600] cupsdReadClient: 13 POST / HTTP/1.1
    D [19/Jan/2013:19:33:53 -0600] cupsdSetBusyState: Active clients and dirty files
    D [19/Jan/2013:19:33:53 -0600] cupsdAuthorize: No authentication data provided.
    D [19/Jan/2013:19:33:53 -0600] cupsdReadClient: 13 1.1 Get-Printer-Attributes 1
    D [19/Jan/2013:19:33:53 -0600] Get-Printer-Attributes ipp://linux-3lz9/printers/dellphotoprinter720
    D [19/Jan/2013:19:33:53 -0600] Returning IPP successful-ok for Get-Printer-Attributes (ipp://linux-3lz9/printers/dellphotoprinter720) from localhost
    D [19/Jan/2013:19:33:53 -0600] cupsdSetBusyState: Dirty files
    D [19/Jan/2013:19:33:53 -0600] cupsdReadClient: 13 POST / HTTP/1.1
    D [19/Jan/2013:19:33:53 -0600] cupsdSetBusyState: Active clients and dirty files
    D [19/Jan/2013:19:33:53 -0600] cupsdAuthorize: No authentication data provided.
    D [19/Jan/2013:19:33:53 -0600] cupsdReadClient: 13 1.1 Get-Job-Attributes 1
    D [19/Jan/2013:19:33:53 -0600] Get-Job-Attributes ipp://localhost/jobs/477
    D [19/Jan/2013:19:33:53 -0600] Returning IPP successful-ok for Get-Job-Attributes (ipp://localhost/jobs/477) from localhost
    D [19/Jan/2013:19:33:53 -0600] cupsdSetBusyState: Dirty files
    D [19/Jan/2013:19:33:53 -0600] cupsdReadClient: 8 POST / HTTP/1.1
    D [19/Jan/2013:19:33:53 -0600] cupsdSetBusyState: Active clients and dirty files
    D [19/Jan/2013:19:33:53 -0600] cupsdAuthorize: No authentication data provided.
    D [19/Jan/2013:19:33:53 -0600] cupsdReadClient: 8 1.1 Get-Notifications 1
    D [19/Jan/2013:19:33:53 -0600] Get-Notifications /
    D [19/Jan/2013:19:33:53 -0600] Returning IPP successful-ok for Get-Notifications (/) from localhost
    D [19/Jan/2013:19:33:53 -0600] cupsdSetBusyState: Dirty files
    D [19/Jan/2013:19:33:53 -0600] cupsdReadClient: 14 WAITING Closing on EOF
    D [19/Jan/2013:19:33:53 -0600] cupsdCloseClient: 14
    D [19/Jan/2013:19:33:54 -0600] [Job 477] Unloading...
    I [19/Jan/2013:19:34:07 -0600] Generating printcap /etc/printcap...
    I [19/Jan/2013:19:34:07 -0600] Saving job cache file "/var/cache/cups/job.cache"...
    I [19/Jan/2013:19:34:07 -0600] Saving subscriptions.conf...
    D [19/Jan/2013:19:34:07 -0600] cupsdSetBusyState: Not busy
    D [19/Jan/2013:19:34:07 -0600] [Job 476] Unloading...
    D [19/Jan/2013:19:34:09 -0600] cupsdReadClient: 8 POST / HTTP/1.1
    D [19/Jan/2013:19:34:09 -0600] cupsdSetBusyState: Active clients
    D [19/Jan/2013:19:34:09 -0600] cupsdAuthorize: No authentication data provided.
    D [19/Jan/2013:19:34:09 -0600] cupsdReadClient: 8 1.1 Get-Job-Attributes 1
    D [19/Jan/2013:19:34:09 -0600] Get-Job-Attributes ipp://localhost/jobs/477
    D [19/Jan/2013:19:34:09 -0600] [Job 477] Loading attributes...
    D [19/Jan/2013:19:34:09 -0600] Returning IPP successful-ok for Get-Job-Attributes (ipp://localhost/jobs/477) from localhost

  4. #4

    Default Re: need help with printer diagnosis log - error log final part

    continues here:
    ------------------------------
    D [19/Jan/2013:19:34:09 -0600] cupsdSetBusyState: Not busy
    D [19/Jan/2013:19:34:09 -0600] cupsdReadClient: 8 POST / HTTP/1.1
    D [19/Jan/2013:19:34:09 -0600] cupsdSetBusyState: Active clients
    D [19/Jan/2013:19:34:09 -0600] cupsdAuthorize: No authentication data provided.
    D [19/Jan/2013:19:34:09 -0600] cupsdReadClient: 8 1.1 Cancel-Subscription 1
    D [19/Jan/2013:19:34:09 -0600] Cancel-Subscription /
    D [19/Jan/2013:19:34:09 -0600] cupsdMarkDirty(-----S)
    D [19/Jan/2013:19:34:09 -0600] cupsdSetBusyState: Active clients and dirty files
    D [19/Jan/2013:19:34:09 -0600] Returning IPP successful-ok for Cancel-Subscription (/) from localhost
    D [19/Jan/2013:19:34:09 -0600] cupsdSetBusyState: Dirty files
    D [19/Jan/2013:19:34:12 -0600] cupsdReadClient: 9 WAITING Closing on EOF
    D [19/Jan/2013:19:34:12 -0600] cupsdCloseClient: 9
    D [19/Jan/2013:19:34:34 -0600] cupsdReadClient: 8 GET /admin/conf/cupsd.conf HTTP/1.1
    D [19/Jan/2013:19:34:34 -0600] cupsdSetBusyState: Active clients and dirty files
    D [19/Jan/2013:19:34:34 -0600] cupsdAuthorize: No authentication data provided.
    D [19/Jan/2013:19:34:34 -0600] cupsdIsAuthorized: username=""
    D [19/Jan/2013:19:34:34 -0600] cupsdSendHeader: 8 WWW-Authenticate: Basic realm="CUPS", trc="y"
    D [19/Jan/2013:19:34:34 -0600] cupsdCloseClient: 8
    D [19/Jan/2013:19:34:34 -0600] cupsdSetBusyState: Dirty files
    D [19/Jan/2013:19:34:34 -0600] cupsdAcceptClient: 8 from localhost (Domain)
    D [19/Jan/2013:19:34:34 -0600] cupsdReadClient: 8 GET /admin/conf/cupsd.conf HTTP/1.1
    D [19/Jan/2013:19:34:34 -0600] cupsdSetBusyState: Active clients and dirty files
    D [19/Jan/2013:19:34:34 -0600] cupsdAuthorize: Authorized as instructor using PeerCred
    D [19/Jan/2013:19:34:34 -0600] cupsdIsAuthorized: username="instructor"
    D [19/Jan/2013:19:34:34 -0600] cupsdCloseClient: 8
    D [19/Jan/2013:19:34:34 -0600] cupsdSetBusyState: Dirty files
    D [19/Jan/2013:19:34:34 -0600] cupsdAcceptClient: 8 from localhost (Domain)
    D [19/Jan/2013:19:34:34 -0600] cupsdReadClient: 8 GET /admin/conf/cupsd.conf HTTP/1.1
    D [19/Jan/2013:19:34:34 -0600] cupsdSetBusyState: Active clients and dirty files
    D [19/Jan/2013:19:34:34 -0600] cupsdAuthorize: No authentication data provided.
    D [19/Jan/2013:19:34:34 -0600] cupsdIsAuthorized: username=""
    D [19/Jan/2013:19:34:34 -0600] cupsdSendHeader: 8 WWW-Authenticate: Basic realm="CUPS", trc="y"
    D [19/Jan/2013:19:34:34 -0600] cupsdCloseClient: 8
    D [19/Jan/2013:19:34:34 -0600] cupsdSetBusyState: Dirty files
    I [19/Jan/2013:19:34:40 -0600] Saving subscriptions.conf...
    D [19/Jan/2013:19:34:40 -0600] cupsdSetBusyState: Not busy
    D [19/Jan/2013:19:34:40 -0600] Report: clients=1
    D [19/Jan/2013:19:34:40 -0600] Report: jobs=205
    D [19/Jan/2013:19:34:40 -0600] Report: jobs-active=2
    D [19/Jan/2013:19:34:40 -0600] Report: printers=2
    D [19/Jan/2013:19:34:40 -0600] Report: printers-implicit=0
    D [19/Jan/2013:19:34:40 -0600] Report: stringpool-string-count=16417
    D [19/Jan/2013:19:34:40 -0600] Report: stringpool-alloc-bytes=28392
    D [19/Jan/2013:19:34:40 -0600] Report: stringpool-total-bytes=320344
    D [19/Jan/2013:19:34:41 -0600] cupsdAcceptClient: 8 from localhost (Domain)
    D [19/Jan/2013:19:34:41 -0600] cupsdReadClient: 8 GET /admin/conf/cupsd.conf HTTP/1.1
    D [19/Jan/2013:19:34:41 -0600] cupsdSetBusyState: Active clients
    D [19/Jan/2013:19:34:41 -0600] cupsdAuthorize: No authentication data provided.
    D [19/Jan/2013:19:34:41 -0600] cupsdIsAuthorized: username=""
    D [19/Jan/2013:19:34:41 -0600] cupsdSendHeader: 8 WWW-Authenticate: Basic realm="CUPS", trc="y"
    D [19/Jan/2013:19:34:41 -0600] cupsdCloseClient: 8
    D [19/Jan/2013:19:34:41 -0600] cupsdSetBusyState: Not busy
    D [19/Jan/2013:19:34:41 -0600] cupsdAcceptClient: 8 from localhost (Domain)
    D [19/Jan/2013:19:34:41 -0600] cupsdReadClient: 8 GET /admin/conf/cupsd.conf HTTP/1.1
    D [19/Jan/2013:19:34:41 -0600] cupsdSetBusyState: Active clients
    D [19/Jan/2013:19:34:41 -0600] cupsdAuthorize: Authorized as root using Basic
    D [19/Jan/2013:19:34:41 -0600] cupsdIsAuthorized: username="root"
    D [19/Jan/2013:19:34:41 -0600] cupsdSetBusyState: Not busy
    D [19/Jan/2013:19:34:41 -0600] cupsdReadClient: 8 GET /admin/conf/cupsd.conf HTTP/1.1
    D [19/Jan/2013:19:34:41 -0600] cupsdSetBusyState: Active clients
    D [19/Jan/2013:19:34:41 -0600] cupsdAuthorize: Authorized as root using Basic
    D [19/Jan/2013:19:34:41 -0600] cupsdIsAuthorized: username="root"
    D [19/Jan/2013:19:34:41 -0600] cupsdSetBusyState: Not busy
    D [19/Jan/2013:19:34:41 -0600] cupsdReadClient: 8 GET /admin/conf/cupsd.conf HTTP/1.1
    D [19/Jan/2013:19:34:41 -0600] cupsdSetBusyState: Active clients
    D [19/Jan/2013:19:34:41 -0600] cupsdAuthorize: Authorized as root using Basic
    D [19/Jan/2013:19:34:41 -0600] cupsdIsAuthorized: username="root"
    D [19/Jan/2013:19:34:41 -0600] cupsdSetBusyState: Not busy
    D [19/Jan/2013:19:34:41 -0600] cupsdReadClient: 8 PUT /admin/conf/cupsd.conf HTTP/1.1
    D [19/Jan/2013:19:34:41 -0600] cupsdSetBusyState: Active clients
    D [19/Jan/2013:19:34:41 -0600] cupsdAuthorize: Authorized as root using Basic
    D [19/Jan/2013:19:34:41 -0600] cupsdIsAuthorized: username="root"
    I [19/Jan/2013:19:34:41 -0600] Installing config file "/etc/cups/cupsd.conf"...
    D [19/Jan/2013:19:34:41 -0600] cupsdSetBusyState: Not busy
    D [19/Jan/2013:19:34:41 -0600] cupsdCloseClient: 13
    D [19/Jan/2013:19:34:41 -0600] cupsdCloseClient: 8
    D [19/Jan/2013:19:34:41 -0600] cupsdDeregisterPrinter(p=0xb78191d8(dellphotoprinter720), removeit=1)
    D [19/Jan/2013:19:34:41 -0600] cupsdDeregisterPrinter(p=0xb781e5b8(MP280-series), removeit=1)
    W [19/Jan/2013:19:34:41 -0600] Duplicate listen address "/var/run/cups/cups.sock" ignored!

  5. #5
    Join Date
    Jun 2008
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    Posts
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    Default Re: need help with printer diagnosis log

    With verbose output like this, you should use SUSE Paste or similar, then post only the link to it here. For shorter otuput, please enclose in code tags.

  6. #6
    Join Date
    Feb 2009
    Location
    Spain
    Posts
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    Default Re: need help with printer diagnosis log

    On 2013-01-20 03:16, erdaepfel2 wrote:

    > Thank-you. (too long for one post, so I'll post two more with the rest
    > of the log)


    Mmmm, no. Big logs are pasted into susepaste.org, or any other pastebin
    you like. And what you paste into the forum has to go inside code tags
    to be readable.

    --
    Cheers / Saludos,

    Carlos E. R.
    (from 11.4, with Evergreen, x86_64 "Celadon" (Minas Tirith))

  7. #7
    Join Date
    Jun 2008
    Location
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    1

    Default Re: need help with printer diagnosis log

    I don't know where you obtained the driver from, or if you installed it without errors, but I note
    Code:
    D [19/Jan/2013:19:33:50 -0600] [Job 477] dellphotoprinter720: error  while loading shared libraries: libstdc++.so.5: cannot open shared  object file: No such file or directory
    D [19/Jan/2013:19:33:50 -0600] PID 7725 (/usr/lib/cups/filter/rastertoz600) stopped with status 127!
    Do you have libstdc++33-32bit installed? (That provides /usr/lib64/libstdc++.so.5)
    Code:
    rpm -qa |grep libstdc
    This may be the tip of the iceberg with an unsupported driver!

  8. #8

    Default Re: need help with printer diagnosis log

    Sorry about the long code. I knew I had seen something about long code and also the code marks, but did not know where to find instructions on that.

    What I understand from deano_ferrari is that the driver I have is for a 64 bit system. I didn't have libstdc++33 installed. I just did so and will see whether that helps. Thanks.

  9. #9

    Default Re: need help with printer diagnosis log

    The printer prints - black, no colour - so you are right; it is the tip of the iceberg.
    I can live with this; but just as a comment - I spent hours over several evenings hunting for a driver under opensuse and suse in Yast and online, but found no opensuse rpm's that included the Lexmark 600 or the 615 - which is also supposed to work. There were lots of other Lexmark drivers, but not those. I finally found some packaged driver that installed.

    And again, sorry about all the code: from deano's link to suse paste I've now learned how to find it (no obvious links on the forum webpage that I've seen so far) and pasted the code into there at SUSE Paste
    I don't seem to be able to edit my old posts and remove all that code, or I would.

  10. #10
    Join Date
    Jun 2008
    Location
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    Default Re: need help with printer diagnosis log

    Quote Originally Posted by erdaepfel2 View Post
    The printer prints - black, no colour - so you are right; it is the tip of the iceberg.
    I can live with this; but just as a comment - I spent hours over several evenings hunting for a driver under opensuse and suse in Yast and online, but found no opensuse rpm's that included the Lexmark 600 or the 615 - which is also supposed to work. There were lots of other Lexmark drivers, but not those. I finally found some packaged driver that installed.
    Yes, open source support for some Lexmark models is weak - not helped by the attitude of the manufacturer towards Linux. Anyway, I remember an old thread on this subject:

    https://forums.opensuse.org/english/...ml#post2499178

    which linked to this guide

    Install Lexmark X1150 printer driver on Fedora 15 | Heuristic Andrew

    I presume you followed this guide too?

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