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Thread: Cups Printer Help Please

  1. #1

    Default Cups Printer Help Please

    This problem literally just started about half an hour ago out of the blue. I have a Brother mfc-j430w printer, fax,scanner, copier and all was working just fine then it stopped printing and when i check the jobs it says the status is "stopped" and it has this as well

    Code:
    "usr/lib/cups/pdftops failed"
    I have no clue what that means I tried re installing all of the drivers with no luck. Could someone give me some suggestions on what to do? And yes i am using Tumbleweed :-)

  2. #2

    Default Re: Cups Printer Help Please

    Here is some of the error log if it helps...

    Code:
    D [20/Dec/2012:04:58:28 -0500] [Job 57] \327\000W\004s\000\t\004s\000\026\007\035\000I\005V\000H\001\207\000h\002\252\000\177\002\252\000\f\003\035\000!\004\254\000d\0029\000\270\002\252\000[\0029\000\273\0029\000\000\004s\000P\004s\000\234\004s\000g\004s\000N\004s\000/\004s\000R\004s\000h\004s\000i\004s\000Y\004s\000`\0029\000\273\0029\000\270\004\254\000e\004\254\000d\004\254\000e\004s\000T\b\037\000\241\005V\000\004\005V\000\250\005\307\000h\005\307\000\250\005V\000\250\004\343\000\250\0069\000g\005\307\000\250\0029\000\275\004\000\000 \005V\000\250\004s\000\250\006\252\000\250\005\307\000\250...)   (\000\000\000,\000,\000,\000,\000,\000,\000,\000,\000,\000,\000,\000,\000,\000,\000,\000l\000l\000\216\000\266\001,\001r\001\374\002\272\003 \003\276\004h\004\252\005z\006,\006Z\006Z\006Z\006Z\006Z\006Z\006Z\007\f\007\f\007\240\b\000\b>\b>\b\340\b\340\b\340\b\340\b\340\t\f\nl\nl\n\342\013F\013F\013F\f\020\r\016\rz\016\022\020\212\020\212\020\212\020\336\020\336\020\336\020\336\020\336\020\336\020\336\021\212\022 \022\226\023 \023\220\024\n\024\330\025B\025\220\025\220\026*\026n\030 \030\216\030\376\031\232\031\232\031\350\032\226\032\370\033l\034\272\036\334\036\334 v v v v v v v...)   (\000\001\000\000\002\242\001R\000T\000\214\000\005\000\002\000\020\000/\000Z\000\000\003\236\005\300\000\003\000\001\000)   (\261\t@\276\001\007\000\001\000\037\001\007\000\001\000\237\001\004@\216\001\300\375\001\257\375\001\000\375\001\nO\373\001 \373\001\365P\(\037\362F\(\037\361F*\037\360F+\037_\357\177\357\002\017\357O\357_\357\217\357\257\357\005\013\345\344\036\037\343\342F\037\017\342\001@\342F\026\037\341\340F\037\317\340\337\340\357\340\003@\34036F\340F\030\037\335=\337U\336=\003U\337\001\003U\334\003\377\037\017\325\037\325\002\017\325\037\325\002@\312\030\033F\317\302\001\275\300<\037\301P&\037\274\276\(\037\377\271\001P\270p\270\200\270\003\270\377\300@\377\270\0222F\037\267?\267O\267o\267\177\267\237\267\257\267\007p\262\240\262\260\262\003\017\262\001\220\265\001\260...)   (\000\001\000\000\000\000\000\000\000\000\
    b\000\000\000\000\000\000\000\000\000\000\
    D [20/Dec/2012:04:58:28 -0500] [Job 57] 001\000\000\000\000\000\000\000\000\000\000\000\000\000\001\000)
    D [20/Dec/2012:04:58:28 -0500] [Job 57] Execution stack:
    D [20/Dec/2012:04:58:28 -0500] [Job 57] %interp_exit   .runexec2   --nostringval--   --nostringval--   --nostringval--   2   %stopped_push   --nostringval--   --nostringval--   --nostringval--   false   1   %stopped_push   1894   1   3   %oparray_pop   1893   1   3   %oparray_pop   1877   1   3   %oparray_pop   1771   1   3   %oparray_pop   --nostringval--   %errorexec_pop   .runexec2   --nostringval--   --nostringval--   --nostringval--   2   %stopped_push
    D [20/Dec/2012:04:58:28 -0500] [Job 57] Dictionary stack:
    D [20/Dec/2012:04:58:28 -0500] [Job 57] --dict:1161/1684(ro)(G)--   --dict:0/20(G)--   --dict:84/200(L)--   --dict:73/75(L)--   --dict:12/20(L)--
    D [20/Dec/2012:04:58:28 -0500] [Job 57] Current allocation mode is local
    D [20/Dec/2012:04:58:28 -0500] [Job 57] Last OS error: 2
    D [20/Dec/2012:04:58:28 -0500] [Job 57] GPL Ghostscript 9.05: Unrecoverable error, exit code 1
    D [20/Dec/2012:04:58:28 -0500] [Job 57] End of messages
    D [20/Dec/2012:04:58:28 -0500] [Job 57] printer-state=3(idle)
    D [20/Dec/2012:04:58:28 -0500] [Job 57] printer-state-message="/usr/lib/cups/filter/pdftops failed"
    D [20/Dec/2012:04:58:28 -0500] [Job 57] printer-state-reasons=none
    E [20/Dec/2012:05:03:29 -0500] [Job 57] Stopping unresponsive job!

  3. #3

    Default Re: Cups Printer Help Please

    Is there some cups update or something that i don't know about?

  4. #4

    Default Re: Cups Printer Help Please

    Quote Originally Posted by Angelbeast View Post
    This problem literally just started about half an hour ago out of the blue. I have a Brother mfc-j430w printer, fax,scanner, copier and all was working just fine then it stopped printing and when i check the jobs it says the status is "stopped" and it has this as well

    Code:
    "usr/lib/cups/pdftops failed"
    I have no clue what that means I tried re installing all of the drivers with no luck. Could someone give me some suggestions on what to do? And yes i am using Tumbleweed :-)
    Code:
    "usr/lib/cups/pdftops failed"


    was supposed to be...

    Code:
    "usr/lib/cups/filter//pdftops failed"

  5. #5

    Default Re: Cups Printer Help Please

    Really? No one has any idea?

  6. #6

    Default Re: Cups Printer Help Please

    I edited printer.conf manually and put in the uri for the printer and it saves the setting there but in localhost631 it shows the uri is set to usb...does that give any clue? Someone? Please?

  7. #7
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    Default Re: Cups Printer Help Please

    Quote Originally Posted by Angelbeast View Post
    I edited printer.conf manually and put in the uri for the printer and it saves the setting there but in localhost631 it shows the uri is set to usb...does that give any clue? Someone? Please?
    Can you post the contents of /etc/cups/printers.conf for us to inspect? When you say that you entered the printer URI manually, I'm not sure what you entered, or how you know if it is correct.

    I have a number of printers (work and home) defined, but for reference, here's how my usb-connected Brother printer appears:

    Code:
     cat /etc/cups/printers.conf 
    # Printer configuration file for CUPS v1.5.3
    # Written by cupsd on 2012-12-21 10:59
    # DO NOT EDIT THIS FILE WHEN CUPSD IS RUNNING
    <Printer Brother_DCP-7055>
    UUID urn:uuid:d4069269-0a10-316d-6351-7328b3bddb97
    Info Brother DCP-7055
    MakeModel Brother DCP7055 for CUPS
    DeviceURI usb://Brother/DCP-7055
    State Idle
    StateTime 1355525245
    Type 8392708
    Accepting Yes
    Shared No
    JobSheets none none
    QuotaPeriod 0
    PageLimit 0
    KLimit 0
    OpPolicy default
    ErrorPolicy stop-printer
    </Printer>
    I assume you still have a valid PPD for your printer located in the /etc/cups/ppd/ directory?

  8. #8

    Default Re: Cups Printer Help Please

    Quote Originally Posted by deano_ferrari View Post
    Can you post the contents of /etc/cups/printers.conf for us to inspect? When you say that you entered the printer URI manually, I'm not sure what you entered, or how you know if it is correct.

    I have a number of printers (work and home) defined, but for reference, here's how my usb-connected Brother printer appears:

    Code:
     cat /etc/cups/printers.conf 
    # Printer configuration file for CUPS v1.5.3
    # Written by cupsd on 2012-12-21 10:59
    # DO NOT EDIT THIS FILE WHEN CUPSD IS RUNNING
    <Printer Brother_DCP-7055>
    UUID urn:uuid:d4069269-0a10-316d-6351-7328b3bddb97
    Info Brother DCP-7055
    MakeModel Brother DCP7055 for CUPS
    DeviceURI usb://Brother/DCP-7055
    State Idle
    StateTime 1355525245
    Type 8392708
    Accepting Yes
    Shared No
    JobSheets none none
    QuotaPeriod 0
    PageLimit 0
    KLimit 0
    OpPolicy default
    ErrorPolicy stop-printer
    </Printer>
    I assume you still have a valid PPD for your printer located in the /etc/cups/ppd/ directory?

    I entered the same thing that it's been...And it has no contents right now since i'm reinstalling again just because i have no clue what else to try...

  9. #9
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    Default Re: Cups Printer Help Please

    Quote Originally Posted by Angelbeast View Post
    I entered the same thing that it's been...And it has no contents right now since i'm reinstalling again just because i have no clue what else to try...
    Yes, probably best to redefine via YaST or the CUPS web interface.

    Did you use the drivers from the Brother site?

    Brother Solutions Center : Brother Driver for Linux Distributions

  10. #10

    Default Re: Cups Printer Help Please

    Yes there was a cups update. I am using an mfc brother printer also but a different model.
    It is still working. Please elaborate more the kind of setup you have with your printer.
    People who do not break things first will never learn to create anything

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