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Thread: Problems with Cups

  1. #1

    Default Problems with Cups

    Hi,
    I am running KDE under openSUSE 11.1. I have no administrative or systems programming knowledge of Linux.
    I just re-installed my system and went to define my printer.
    I entered Cups, and chose Find New Printers, where I selected my Canon Mx330. When it came time to select the model from the list, I clicked on Continue without choosing any because my model was not available. I then logged on as root and finished the dialog. I then chose the printer and tried to define it as the default printer. The url at the bottom of the screen read "beagle is indexing http://localhost:631/admin/?OP=redirect&URL=/printers/Canon_Mx330_series_USB_1". This message remained for minutes, until I went back to the printer management screen. A test page for the printer was shown to be dested to the Mx330.
    At this point, I brilliantly elected to delete the printer thinking it would go back into the "new printers" pool. But when I clicked on "Find new printers" I was told that there weren't any.
    I next tried to add the printer. I filled out the printer form, specifying a printer name of "Canon_Mx330_series_USB_1", which is what I had selected on the "Find New Printers" screen..
    That threw me into a screen entitled "Device for Canon_mx330_series_USB_1".
    I have no idea how to proceed from here and would appreciate any help in this matter.
    Thanks in advance,
    s660117

  2. #2
    Join Date
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    Default Re: Problems with Cups

    You must be aware of the fact that openSUSE 11.1 is way out of support and that not very many people will have it running anymore. Thus it will be a bit difficult for people here to walk your way to see what CUPS does.

    Also I do not know if this is a rather recent printer, but old software versions may not know about the new printer type.

    The fact that you mention "beagle" will stir a lot of reaction in old folks: "yes, there was a time that we all tried to switch it off as soon as possible".

    You mentioning "I then logged on as root" will again run shivers over several backsides. Please never do that.

    Something in your story leads me to guess that you have the printer attached to the system using USB. You never told. Is that correct.

    When it is using USB, please post the output of
    Code:
    lsusb
    to check if it is there.
    Last edited by hcvv; 16-Nov-2012 at 13:51.
    Henk van Velden

  3. #3

    Default Re: Problems with Cups

    Thank you, Henk, for your reply.
    Yes, I am running Linux on a dual-boot PC, and the printer is USB attached.
    I logged on as root because the last time I used Cups I ran into problems finishing up under my id.
    The output of the lsusb command is --

    Code:
    joe@linux-rico:~> lsusb
    Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 002 Device 002: ID 0d8c:0121 C-Media Electronics, Inc.
    Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 004 Device 002: ID 046d:c52b Logitech, Inc.
    Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 001 Device 006: ID 058f:6362 Alcor Micro Corp. Hi-Speed 21-in-1 Flash Card Reader/Writer (Internal/External)
    Bus 001 Device 005: ID 0781:5406 SanDisk Corp. Cruzer Micro 1/2/4GB Flash Drive
    Bus 001 Device 003: ID 0bc2:5071 Seagate RSS LLC
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    S660117

  4. #4
    Join Date
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    Default Re: Problems with Cups

    I do not see any printer there.

    I do not know what C-media... is, Logitech is probably a mouse. Then two flash cards and a Seagate.

    When it is not in this list, all further action is futile.

    Try connect /disconnect and see if it shows in the list after this.
    Henk van Velden

  5. #5

    Default Re: Problems with Cups

    Yes, the printer was off.
    lsusb after turning it on shows --
    Code:
    Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 002 Device 002: ID 0d8c:0121 C-Media Electronics, Inc.
    Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 004 Device 002: ID 046d:c52b Logitech, Inc.
    Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 001 Device 007: ID 04a9:1737 Canon, Inc.
    Bus 001 Device 006: ID 058f:6362 Alcor Micro Corp. Hi-Speed 21-in-1 Flash Card Reader/Writer (Internal/External)
    Bus 001 Device 005: ID 0781:5406 SanDisk Corp. Cruzer Micro 1/2/4GB Flash Drive
    Bus 001 Device 003: ID 0bc2:5071 Seagate RSS LLC
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    s660117

  6. #6
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    Default Re: Problems with Cups

    Well, switching it off could lead to your experience of having it, having it not!

    Now try e.g. using YaST to see if you get somewhere.

    I switch off for the day, thus wait for any answer to tomorrow or any other people that is still awake.
    Henk van Velden

  7. #7

    Default Re: Problems with Cups

    Henk,
    Thanks again.
    I want to close this thread and start a new one that accurately describes the problem I'm having.
    s660117

  8. #8
    Join Date
    Feb 2009
    Location
    Spain
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    Default Re: Problems with Cups

    On 2012-11-16 21:26, s660117 wrote:
    > Hi,
    > I am running KDE under openSUSE 11.1. I have no administrative or
    > systems programming knowledge of Linux.
    > I just re-installed my system and went to define my print


    openSUSE 11.1 is very old and not supported. Do you have a valid reason
    to reinstall such an oldie?

    Just download an install a current version, like 12.1 or 12.2

    --
    Cheers / Saludos,

    Carlos E. R.
    (from 11.4 x86_64 "Celadon" (Minas Tirith))

  9. #9
    Join Date
    Feb 2009
    Location
    Spain
    Posts
    25,547

    Default Re: Problems with Cups

    On 2012-11-16 22:16, s660117 wrote:
    > I logged on as root because the last time I used Cups I ran into
    > problems finishing up under my id.


    That's not a valid reason.
    Just log as plain user, open a terminal, type "su -" and start from there.

    --
    Cheers / Saludos,

    Carlos E. R.
    (from 11.4 x86_64 "Celadon" (Minas Tirith))

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