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Thread: Unable to see Youtube videos - help to check setup

  1. #1

    Default Unable to see Youtube videos - help to check setup

    Hi

    I have just installed Suse 12.1 on a newer machine and when I go to Youtube I just have a black box.

    Software
    Firefox 7.0.1
    Suse 12.1

    I have carried out the instructions here:
    14. Browser Plugins - Install Plugins For Your Web Browser Such As Flash and Java

    There are four plugins installed:
    ImageBam

    I have also rebooted the machine. I would appreciate any help to get Youtube videos to work. Thank you.

  2. #2
    Join Date
    Feb 2010
    Location
    Germany
    Posts
    4,654

    Default Re: Unable to see Youtube videos - help to check setup

    Am 26.08.2012 01:06, schrieb nappy501:
    > Firefox 7.0.1


    From that I guess you have not yet installed any updates, there are
    plenty, I would first update the system to get all bugfixes which were
    released since 12.1 was originally released and the (after a reboot
    since there are also updates for the kernel) try it again, Firefox is at
    the moment at version 14 and maybe the flash plugin you installed is
    simply not backwards compatible to Firefox 7.

    To get all updates you can simply run yast online update aka YOU or you
    open a terminal and run the command
    Code:
    su -
    zypper patch
    --
    PC: oS 12.2 x86_64 | i7-2600@3.40GHz | 16GB | KDE 4.8.4 | GeForce GT 420
    ThinkPad E320: oS 12.1 x86_64 | i3@2.30GHz | 8GB | KDE 4.8.5 | HD 3000
    eCAFE 800: oS 12.1 i586 | AMD Geode LX 800@500MHz | 512MB | KDE 3.5.10

  3. #3
    Join Date
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    The English Lake District. UK - GMT/BST
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    Default Re: Unable to see Youtube videos - help to check setup

    Martin Helm wrote:

    > To get all updates you can simply run yast online update aka YOU or you
    > open a terminal and run the command
    >
    Code:
    > su -
    > zypper patch
    >


    Typically, you need to run patch twice

  4. #4
    Join Date
    Feb 2010
    Location
    Germany
    Posts
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    Default Re: Unable to see Youtube videos - help to check setup

    caf4926 wrote:
    > Typically, you need to run patch twice


    You are right of course

    --
    PC: oS 12.2 x86_64 | i7-2600@3.40GHz | 16GB | KDE 4.8.4 | GeForce GT 420
    ThinkPad E320: oS 12.1 x86_64 | i3@2.30GHz | 8GB | KDE 4.8.5 | HD 3000
    eCAFE 800: oS 12.1 i586 | AMD Geode LX 800@500MHz | 512MB | KDE 3.5.10

  5. #5

    Default Re: Unable to see Youtube videos - help to check setup

    Thank you caf4926 and martin_helm. I thought I had done that. In fact I ran it 3 times and rebooted the machine. It then said 'nothing to do'.

    On Youtube I no longer see a black box, now it is just grey all over? It now says Firefox 14.0.1

    Regards

  6. #6
    Join Date
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    Default Re: Unable to see Youtube videos - help to check setup

    nappy501 wrote:

    >
    > Thank you '*caf4926*' (http://forums.opensuse.org/members/caf4926.html)
    > and '

    '
    > (http://forums.opensuse.org/members/m...;*martin_helm*'
    > (http://forums.opensuse.org/members/martin_helm.html). I thought I had
    > done that. In fact I ran it 3 times and rebooted the machine. It then
    > said 'nothing to do'.
    >
    > On Youtube I no longer see a black box, now it is just grey all over?
    > It now says Firefox 14.0.1
    >
    > Regards
    >
    >



    Try disabling Hardware Acceleration in flash settings

  7. #7
    Join Date
    Feb 2010
    Location
    Germany
    Posts
    4,654

    Default Re: Unable to see Youtube videos - help to check setup

    nappy501 wrote:
    > On Youtube I no longer see a black box, now it is just grey all over?


    Does it contain anything like an info about crashed plugin?
    What graphics card and driver do you have? Maybe that is related.
    Have you tested with a different browser if it works there?

    --
    PC: oS 12.2 x86_64 | i7-2600@3.40GHz | 16GB | KDE 4.8.4 | GeForce GT 420
    ThinkPad E320: oS 12.1 x86_64 | i3@2.30GHz | 8GB | KDE 4.8.5 | HD 3000
    eCAFE 800: oS 12.1 i586 | AMD Geode LX 800@500MHz | 512MB | KDE 3.5.10

  8. #8

    Default Re: Unable to see Youtube videos - help to check setup

    Quote Originally Posted by martin_helm View Post
    nappy501 wrote:
    > On Youtube I no longer see a black box, now it is just grey all over?


    Does it contain anything like an info about crashed plugin?
    What graphics card and driver do you have? Maybe that is related.
    Have you tested with a different browser if it works there?
    No, it is all grey, you cannot see where the box is supposed to be. There is no 'lego block' to say it has crashed.
    I think this is the information for the graphics card
    Code:
    sbin/lspci | grep VGA
    01:00.0 VGA compatible controller: ATI Technologies Inc RV280 [Radeon 9200 PRO] (rev 01)
    I tried Konqueror, it crashed straight off. I tried Midori, that is showing an empty black box.

  9. #9

    Default Re: Unable to see Youtube videos - help to check setup

    Quote Originally Posted by caf4926 View Post
    nappy501 wrote:

    >
    > Thank you '*caf4926*' (View Profile: caf4926 - openSUSE Forums)
    > and '

    '
    > (http://forums.opensuse.org/members/martin_helm.html)'*martin_helm*'
    > (View Profile: martin_helm - openSUSE Forums). I thought I had
    > done that. In fact I ran it 3 times and rebooted the machine. It then
    > said 'nothing to do'.
    >
    > On Youtube I no longer see a black box, now it is just grey all over?
    > It now says Firefox 14.0.1
    >
    > Regards
    >
    >



    Try disabling Hardware Acceleration in flash settings
    Please can you tell me how to disable Hardware Accelaration? Thank you.

  10. #10

    Default Re: Unable to see Youtube videos - help to check setup

    And this
    Code:
    /sbin/lspci -nnk | grep VGA -iA2
    01:00.0 VGA compatible controller [0300]: ATI Technologies Inc RV280 [Radeon 9200 PRO] [1002:5960] (rev 01)
            Subsystem: Hightech Information System Ltd. Excalibur Radeon 9250 [17af:2020]
        
      Kernel driver in use: radeon

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