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Thread: Can't install. Installing openSUSE, computer freezes

  1. #1

    Default Can't install. Installing openSUSE, computer freezes

    Hi,

    I recently bought a Dell Alienware X51. i5 processor, 8GB Ram, NVidia555 graphics card. Have Dell U2410 24" monitor DVI connected.
    I'm using latest version that I download of this site yesterday:
    'openSUSE-DVD-x86'
    VENDOR openSUSE
    VERSION 12.1
    RELEASE 1.4

    When I try to install openSUSE, I boot from DVD, the green screen comes up welcoming me.

    I select 'Installation'

    I get the 'Loading Linux Kernal' progress bar.. it goes to 100%, then the screen flashes black, then back to green displaying the openSUSE screen..and freezes.
    I left for 10 mins and nothing happens. It sounds like hard disk or dvd moving but this then stops.

    Sometimes with opther options, screen goes to black then freezes.

    BUT I tried the same disk on my laptop and openSUSE works fine and I can install it.. just not on my Dell X51, where I need it the most.

    I've read on other sites eg Ubuntu, that there were problems with the new X51.

    Could anyone suggest a fix other than getting a new computer ?

    Thank-you Kindly

  2. #2

    Default Re: Can't install. Installing openSUSE, computer freezes

    During bootup, when prompted for installation, first hit F3 and change to "text mode" (or whatever it's called). I smell glitchy graphics driver for your beefy graphics card. Once installed via console (be sure to select initlevel 3 for default bootup), you can hopefully sort out the proper nvidia drivers. By default openSuSE uses the "nouveau" open source nvidia drivers. If that's what's causing the freeze (just a guess here), then you can try installing the proprietary drivers using: SDB:NVIDIA - openSUSE

    hope this helps.

  3. #3
    dd@home.dk NNTP User

    Default Re: Can't install. Installing openSUSE, computer freezes

    On 08/03/2012 06:46 PM, regikeyz wrote:
    > Could anyone suggest a fix other than getting a new computer


    i would first try the nomodeset the way directed here
    http://tinyurl.com/23mgej6

    if you can get it installed that way then you can put in the correct
    nVidia driver..

    or, that i5 may need a kernel newer than the one in 12.1 (you didn't say
    what version of openSUSE you are trying!!)

    you _might_ want to try 12.2, it is still in testing and it may not work
    for you either...i'd say get the live cd and see if it will run, if so
    then you could install from it, get the Release Candidate 2 here:

    http://software.opensuse.org/developer/

    if it doesn't work you may have to wait a while until we catch up... or??


    --
    dd http://tinyurl.com/DD-Caveat

  4. #4

    Default Re: Can't install. Installing openSUSE, computer freezes

    Hi thanks for the idea mr0z,
    I tried that and right now I have
    'udevd[130] timeout killing '/sbin/modprobe -bv pci:v00008086d00000102sv00001028sd00000527bc03sc80i00 [135]'
    repeating itself every second scrolling down my screen in white text on black background..

    I'll try the other suggestion below, hopefully that will work.. I'm new to Linux and dont really know what Im doing!
    Thanks for your quick reply

  5. #5

    Default Re: Can't install. Installing openSUSE, computer freezes

    hi dd@home.dk/guest

    I'm off out but will try this later when Im back.
    Ps my versions is
    VENDOR openSUSE
    VERSION 12.1
    RELEASE 1.4
    [I just downloaded it from the website yesterday, the stable version , did you want some other info other than this?]

    I read another fix for Ubuntu here: Installing Linux 12.04b - QuantumBeach
    Infact I'll copy the text:
    Installing Linux 12.04b
    ArturoDeza 12 Mar 2012, 21:12 GMT+0000

    1) Download 12.04 iso image file and create it with Startup Disk Manager in a USB stick (to avoid CD/DVD issues on the X51).
    2) When booting, press F12 to choose boot via USB stick.
    3) On the grub screen have your cursor over "Install Ubuntu", and then press "e" to activate booting options.
    4) Locate where it says : "splash quiet" and change them for "nosplash noquiet" and add "nomodeset"
    it will look like this at the end: "nosplash noquiet nomodeset"
    5) Press F10 and start booting Linux and complete intallation process.
    6) Reset your computer.
    7) After the BIOS splash screen is over press "ESC"
    8) Repeat operation 3 but instead of selecting "Install ubuntu" you will find your new Kernel.
    9) Proceed with pressing "e" and changing the splash and quiet for "nosplash noquiet" and "nomodeset".
    10) Log into your session and enjoy ubuntu!

    NOT DONE YET!
    11) open a terminal and type: $gksudo gedit /etc/default/grub
    12)
    edit:
    GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"
    to:
    GRUB_CMDLINE_LINUX_DEFAULT="noquiet nosplash nomodeset"
    13) Save the new file, close gedit and run: $ sudo update-grub



    I'm extremely new to Linux, I know 'ls' and 'ls -la' and how to change folders in the shell, but thats literally the extent of my knowledge!
    Could the above be applied to openSUSE somehow? Is the link you sent me solving a similar problem as this? It's not just an openSUSE issue as I had the same issue when I tried to install latest version of Mint two days ago before I was advised to go with openSUSE.

    Thank-you very much

  6. #6
    dd@home.dk NNTP User

    Default Re: Can't install. Installing openSUSE, computer freezes

    On 08/03/2012 09:16 PM, regikeyz wrote:
    >
    > hi dd@home.dk/guest
    >
    > I'm off out but will try this later when Im back.
    > Ps my versions is
    > VENDOR openSUSE
    > VERSION 12.1
    > RELEASE 1.4


    did you download the DVD or CD? if CD which desktop did you choose? if
    DVD with bit did you choose, 32 or 64?
    just make sure you do this prior to attempting install:
    http://tinyurl.com/3qde66h and/or http://tinyurl.com/455hbml (depending
    on CD or DVD)..


    > I read another fix for Ubuntu here:


    my advice: do not read Ubuntu prescriptions until long after you no
    longer consider yourself "new" to linux....(well, i've been around linux
    a long time, but having never run Ubuntu i can't comment on what they
    did or why..)

    when searching the net for info/solutions/tips remember this: treat
    every linux distro as different from each other as WinXP is different
    from Win7... really!!

    when you want info about openSUSE use Google's "site specifier" to
    narrow the search to inside the openSUSE universe, like:

    site:forums.opensuse.org


    'Installing Linux 12.04b -
    > QuantumBeach'
    > (http://quantumbeach.wikidot.com/foru...g-linux-12-04b)
    > Infact I'll copy the text:
    > *-Installing Linux 12.04b-*
    > -'[image:
    > http://www.wikidot.com/avatar.php?us...mp=1344016999]'
    > (http://www.wikidot.com/user:info/arturodeza)'ArturoDeza'
    > (http://www.wikidot.com/user:info/arturodeza) *12 Mar 2012, 21:12
    > GMT+0000*-
    >
    > -1) Download 12.04 iso image file and create it with Startup Disk
    > Manager in a USB stick (to avoid CD/DVD issues on the X51).


    i do, however note they say: "create it with Startup Disk
    Manager in a USB stick (to avoid CD/DVD issues on the X51)" which causes
    me to wonder about the CD/DVD drive issues they speak of..

    is their point that one cannot install Ubuntu because the optical drive
    is broken in your machine, or???


    > 2) When booting, press F12 to choose boot via USB stick.


    is F12 the key one presses on an X51 to access the BIOS (and in there
    switch from CD/DVD to USB boot)? if so you would have to do that also
    *if* you see that your CD/DVD drive is broken--so, be SURE and test the
    disk you burned


    > add "nomodeset"


    i told you to do this, it may be all you need to do with openSUSE (i do
    not know)

    i suggest you:

    - TEST your install disk as shown above. if it does not test good read
    the instructions in http://en.opensuse.org/SDBownload_help (this and
    other very helpful links are all on the 12.1 download page (most below
    the huge "Download" button

    - investigate the need to bypass your CD/DVD by making an install USB
    (don't know why they did that!)

    - add "nomodeset" to the boot options if it turns out it is needed
    (probably is)

    ignore all the other tips and tricks you find for Ubuntu..(nothing wrong
    with Ubuntu--just if one tries some openSUSE stuff on Ubuntu it WILL
    break their system, and vice versa..)

    gather up some patience...and do some reading:

    http://doc.opensuse.org/documentatio...nsuse-startup/

    http://forums.opensuse.org/english/g...ease-read.html

    http://forums.opensuse.org/english/g...ease-read.html

    if you wanna install to a machine with Windows installed, and you want
    to keep it, also look at:

    http://forums.opensuse.org/english/g...sta-guide.html

    so, that looks like a LOT, because it is! but, in the long run it will
    save you time because what i wrote over a year ago remains true today:

    "It is far easier to read, understand and follow the instructions than
    to undo the problems caused by not." so wrote dd on 23 Jan 11
    --
    dd

  7. #7

    Default Re: Can't install. Installing openSUSE, computer freezes

    Guys thanks for all your help. I've been grateful (and impressed) by your quick responses.

    I've put a number of hours into this, although OpenSUSE is not currently working on my main computer, the install works on my laptop, so I'm just going to install it on that now.. its not ideal, butmy priority is I need to get started with my project now and been up to speed with Linux, so it will do for now.

    I also have two other installs that work on my laptop, Ubuntu and Mint, I don't know my ass from my elbow in the Linus world and I just need to pick one, and since I was impressed with your support on this forum, I'm going to go with OpenSUSE. So Look forward to more beginner posts from me in the future

    I've like to provide you feedback, after you generously took your to make suggestions:
    See below:

    I tried a number of things, firstly the tinyurl link in a previous post:
    SDB:Configuring graphics cards - openSUSE

    I tried 'first thing to try' 1,2,3 (the rest was starting to go well out of my depth).
    I noticed the link is for an older version and the screenshots are different, but I used a bit of common sense..

    For '1st thing to try'
    typing: nomodeset, the progress bar popped up and just froze, it didnt even count to 100% like normal

    For '2nd thing to try'
    Press F5 and boot with safesettings, it didnt work, I cant remember where it got stuck, but it froze at some point

    For '3rd..'
    Pressing '3' did nothing, so I assumed it was smart to press 'f3', I then selected text mode, hit enter, and brilliant, a lode of white text on black background came up the screen.. I thought 'great it's working' but then it just froze, no error message, text still on screen.. DVD or Harddisk came to a halt ,went quiet and made occasional noises but mostly quiet..

    I tried all sorts of permutations eg typing 'nomodeset' AND 'safesettings', but still freezes..

    Some further responses below: My replies are in >>RED



    Quote Originally Posted by dd@home.dk View Post
    On 08/03/2012 09:16 PM, regikeyz wrote:
    >
    > hi dd@home.dk/guest
    >
    > I'm off out but will try this later when Im back.
    > Ps my versions is
    > VENDOR openSUSE
    > VERSION 12.1
    > RELEASE 1.4


    did you download the DVD or CD? if CD which desktop did you choose? if
    DVD with bit did you choose, 32 or 64?
    ​>> Hmm.. well if I'd seen the option I'd almost have certainly downloaded the DVD 64.. I just looked in my DVD under 'suse' folder
    >> There is a 'x86_64' folder so I'm guessing that confirms it.

    just make sure you do this prior to attempting install:
    Picasa Web Albums - carl fletcher - 11.4_DVD_Install and/or Picasa Web Albums - carl fletcher - 11.4_Install (depending
    on CD or DVD)..
    >> I did this , I get the progress bar, a green screen flashes up and then goes black and hangs.

    > I read another fix for Ubuntu here:


    my advice: do not read Ubuntu prescriptions until long after you no
    longer consider yourself "new" to linux....(well, i've been around linux
    a long time, but having never run Ubuntu i can't comment on what they
    did or why..)


    when searching the net for info/solutions/tips remember this: treat
    every linux distro as different from each other as WinXP is different
    from Win7... really!!
    >>haha ok.. I'll bear that in mind next time!

    when you want info about openSUSE use Google's "site specifier" to
    narrow the search to inside the openSUSE universe, like:

    site:forums.opensuse.org
    >>oh cool.. I didnt know about that option


    'Installing Linux 12.04b -
    > QuantumBeach'
    > (Installing Linux 12.04b - QuantumBeach)
    > Infact I'll copy the text:
    > *-Installing Linux 12.04b-*
    > -'[image:
    > http://www.wikidot.com/avatar.php?us...mp=1344016999]'
    > (User Information - Wikidot - Free and Pro Wiki Hosting'
    > (Wikidot.com: ArturoDeza) *12 Mar 2012, 21:12
    > GMT+0000*-
    >
    > -1) Download 12.04 iso image file and create it with Startup Disk
    > Manager in a USB stick (to avoid CD/DVD issues on the X51).


    i do, however note they say: "create it with Startup Disk
    Manager in a USB stick (to avoid CD/DVD issues on the X51)" which causes
    me to wonder about the CD/DVD drive issues they speak of..

    is their point that one cannot install Ubuntu because the optical drive
    is broken in your machine, or???
    >>The drive isnt broken as it does work, but perhaps it causes issues..
    >>I didnt have software to put into a USB, I searched for ages on internet, there was apps for Linux, just could not find a free one for Windows that I could find with reliable feedback..I also checked download.com.. if you can recommend one for window (or even Linux now) I'd be grateful.


    > 2) When booting, press F12 to choose boot via USB stick.


    is F12 the key one presses on an X51 to access the BIOS (and in there
    switch from CD/DVD to USB boot)? if so you would have to do that also
    *if* you see that your CD/DVD drive is broken--so, be SURE and test the
    disk you burned
    >>F12 allows you to select where you want to boot from.. eg Hard Disk, DVD, USB etc
    >> DVD does work as I tested on my Laptop, I have option to install on there


    > add "nomodeset"


    i told you to do this, it may be all you need to do with openSUSE (i do
    not know)
    >>Yeah I tried, it was in your previous post.. the progress appeared bar didnt even move, stayed at 0.

    i suggest you:

    - TEST your install disk as shown above. if it does not test good read
    the instructions in SDBownload help - openSUSE (this and
    other very helpful links are all on the 12.1 download page (most below
    the huge "Download" button

    - investigate the need to bypass your CD/DVD by making an install USB
    (don't know why they did that!)

    - add "nomodeset" to the boot options if it turns out it is needed
    (probably is)

    ignore all the other tips and tricks you find for Ubuntu..(nothing wrong
    with Ubuntu--just if one tries some openSUSE stuff on Ubuntu it WILL
    break their system, and vice versa..)

    gather up some patience...and do some reading:
    >>Thanks for this, I had a quick look, it looks really nicely laid out.. I'll get it up and running on my laptop and do a bit each day.. thanks for this

    Start-Up

    http://forums.opensuse.org/english/g...ease-read.html

    http://forums.opensuse.org/english/g...ease-read.html

    if you wanna install to a machine with Windows installed, and you want
    to keep it, also look at:

    http://forums.opensuse.org/english/g...sta-guide.html

    >>I'll look at it first thing tomorrow

    so, that looks like a LOT, because it is!>> Yeah I feel a bit overwhelmed! but, in the long run it will
    save you time because what i wrote over a year ago remains true today:


    >>THANK-YOU ONCE AGAIN FOR ALL YOUR HELP, I HOPE MY FEEDBACK IS OF SOME US TO YOU! SPEAK TO YOU IN THE NEAR FUTURE!

    --
    dd

  8. #8
    Join Date
    Nov 2009
    Location
    West Virginia Sector 13
    Posts
    15,769

    Default Re: Can't install. Installing openSUSE, computer freezes

    One problem is that Alienware tends to cutting edge hardware and tuned to the max thus not really known to the Linux developers, at least yet. Hard to say where the problem is.

  9. #9
    dd@home.dk NNTP User

    Default Re: Can't install. Installing openSUSE, computer freezes

    On 08/07/2012 04:56 AM, gogalthorp wrote:
    >
    > One problem is that Alienware tends to cutting edge hardware and tuned
    > to the max


    and, i guess "tuned to the max" for windows gaming..

    > thus not really known to the Linux developers, at least yet.
    > Hard to say where the problem is.


    very true! it may be totally unusable for Linux...what does the
    Alienware documentation say about non-Window's operating systems???

    that is, this might all be a waste of time.

    --
    dd

  10. #10

    Default Re: Can't install. Installing openSUSE, computer freezes

    Quote Originally Posted by regikeyz View Post
    .....I also have two other installs that work on my laptop, Ubuntu and Mint.....
    I think we might have the same problem... http://forums.opensuse.org/english/g...m-upgrade.html

    Just to be sure;
    could u boot with less ram (<3GB) ?
    could you boot with a 32 bit OpenSuSE install CD/DVD ?

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