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Thread: Crash

  1. #1

    Default Crash

    Hi, i installed OpenSuse 12.1 64bits this monday 20.Feb with Gnome. Today when i was just opening a document in pdf and maximizing the window, the system crashed, stopped working, freezed, and nothing worked.
    Some weeks ago i had Fedora installed with Gnome, and crashes also happened with different situations. I dont know if its Gnome problem, or my pc

    I'm a newbie and i would appreciate some help to try to understand what is causing the crashes.
    Does a log file with information exists?

    Thank you for the help

  2. #2
    Join Date
    Feb 2009
    Location
    Spain
    Posts
    25,547

    Default Re: Crash

    On 2012-02-25 12:06, Yannu wrote:

    > Does a log file with information exists?


    Yes, but probably has nothing if the crash was fast. All logs ar under
    /var/log/

    You could start by checking memory; there is a checker in the installation
    disk, boot screen.

    A few people are reporting crashes when using the new 3.x kernel, so you
    could try installing instead openSUSE 11.4

    --
    Cheers / Saludos,

    Carlos E. R.
    (from 11.4 x86_64 "Celadon" at Telcontar)

  3. #3

    Default Re: Crash

    I did a memory check before the instalation, its was all ok.
    I can try openSUSE 11.4 then.

    Thank you

  4. #4
    Join Date
    Feb 2009
    Location
    Spain
    Posts
    25,547

    Default Re: Crash

    On 2012-02-25 13:26, Yannu wrote:
    >
    > I did a memory check before the instalation, its was all ok.
    > I can try openSUSE 11.4 then.
    >
    > Thank you


    Wait for more comments, before taking that step.

    --
    Cheers / Saludos,

    Carlos E. R.
    (from 11.4 x86_64 "Celadon" at Telcontar)

  5. #5
    Join Date
    Jun 2008
    Location
    Earth - Denmark
    Posts
    10,730

    Default Re: Crash

    On 02/25/2012 12:06 PM, Yannu wrote:
    > i installed OpenSuse 12.1 64bits this monday 20.Feb with Gnome.


    -=WELCOME=- new poster, please tell us your experience level in openSUSE
    and Linux (used other distros, or ??)

    have you run YaST > Online Update since installing your system?

    have you booted since running YaST > Online Update?

    are you running Gnome2 or Gnome3?

    when you tried to open the PDF document was that while in a browser?
    (which, and what version?)...

    or was the PDF on your hard drive? if it was, what application were you
    attempting to open the PDF with? (Acrobat, or some other--which?)

    were you able to successfully open and display a PDF in full screen
    before today?

    tell us about your hardware (computer brand/model, CPU, amount of RAM
    and video graphics set, etc)

    --
    DD http://tinyurl.com/DD-Caveat http://tinyurl.com/DD-Hardware
    http://tinyurl.com/DD-Software
    What does DistroWatch write about YOU?: http://tinyurl.com/SUSEonDW

  6. #6

    Default Re: Crash

    Hi, i had slackware installed some years ago, but ended up not doing much with it, i'm now trying to learn linux.

    I ran online updates just after the instalation of openSuse on monday.

    Gnome 3.2.1

    The pdf file is on my hard drive, i opened it with the pdf viewer that came with openSuse, Evince. I was first time i opened a pdf since the instalation on monday. Although now i'm able to open the pdf without a problem. I had Fedora the latest version installed some weeks ago, and also several craches occured in different situations.

    64 bits
    CPU - Intel Core i5 CPU 750 2.67GHz x 4
    Graphics - ATI Radeon HD 5700 Series
    4G memory

    Thank you

  7. #7
    Join Date
    Jun 2008
    Location
    Earth - Denmark
    Posts
    10,730

    Default Re: Crash

    On 02/26/2012 10:36 AM, Yannu wrote:
    > Although now i'm able to open the pdf without a problem.


    hmmmm....seems maybe it was a transient problem...let us know if it
    comes back--until then, have a lot of fun!!

    [another way to say that: I have no idea what might have caused a one
    time 'freeze' when opening a PDF! next time walk away and come back in
    five minutes and see if it is still 'frozen'--sometimes things 'fix'
    themselves..]

    --
    DD
    What does DistroWatch write about YOU?: http://tinyurl.com/SUSEonDW

  8. #8

    Default Re: Crash

    Ok, thank you very much for the help

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