Autodesk Maya 2012

[k-a]

Hello all,

I am using openSuSE 12.1 with KDE 4.7 (Plasma Desktop).
Over the past few months I made quite a few attempts to install Maya 2012 with no success, so I decided to ask some help.

I downloaded Maya 2012 SAP.
Installed the rpms through apper, dependencies solved etc.
I click on the "Autodesk Maya 2012" icon, I get the bouncing icon of Maya next to my cursor, but the program does not start.

Any ideas?

Thanks in advance.

[Knurpht]

FInd out what the executable is to start Maya, then start it from a terminal. It will throw output in the terminal, copy and paste that here, between CODE tags.

[k-a]

FInd out what the executable is to start Maya, then start it from a terminal. It will throw output in the terminal, copy and paste that here, between CODE tags.

Ok here it is:
On

./maya2012-x64

the output is:

bash: ./maya2012-x64: Too many levels of symbolic links

In addition, here are the ls -l output from /usr/autodesk

/usr/autodesk # ls -l                                                     
total 12                                                                                            
drwxr-xr-x 12 root root 4096 Jan 26 13:00 Composite_2012                                            
drwxr-xr-x  4 root root 4096 Jan 26 13:15 matchmover2012-x64                                        
lrwxrwxrwx  1 root root   12 Jan 26 13:00 maya -> maya2012-x64
drwxr-xr-x 28 root root 4096 Jan 26 13:15 maya2012-x64

and form /usr/autodesk/maya2012-x64

/usr/autodesk/maya2012-x64> ls -l
total 252
drwxr-xr-x  5 root root  4096 Sep 26 21:31 adlm
drwxr-xr-x  2 root root  4096 Jan 26 13:14 app-defaults
drwxr-xr-x  3 root root  4096 Sep 26 21:31 assets
drwxr-xr-x 13 root root  4096 Jan 26 13:15 bin
drwxr-xr-x 41 root root  4096 Sep 26 21:31 brushes
drwxr-xr-x  2 root root  4096 Jan 26 13:14 brushImages
drwxr-xr-x  3 root root  4096 Jan 26 13:14 brushShapes
drwxr-xr-x  2 root root  4096 Jan 26 13:14 desktop
drwxr-xr-x 17 root root  4096 Sep 26 21:31 devkit
drwxr-xr-x  4 root root  4096 Sep 26 21:31 docs
drwxr-xr-x  6 root root  4096 Sep 26 21:31 ExternalWebBrowser
drwxr-xr-x 15 root root  4096 Sep 26 21:31 GettingStarted
drwxr-xr-x  4 root root  4096 Jan 26 13:14 Gifts
drwxr-xr-x  8 root root 40960 Jan 26 13:14 icons
drwxr-xr-x  5 root root  4096 Sep 26 21:31 include
drwxr-xr-x  4 root root 12288 Jan 26 13:15 lib
drwxr-xr-x  2 root root  4096 Sep 26 21:31 license_data
-rw-r--r--  1 root root     4 Sep 26 21:37 license.type
lrwxrwxrwx  1 root root    12 Jan 26 13:15 maya2012-x64 -> maya2012-x64
drwxr-xr-x  5 root root  4096 Jan 26 13:14 mentalray
drwxr-xr-x 14 root root  4096 Sep 26 21:31 presets
drwxr-xr-x  2 root root  4096 Sep 26 21:31 Public
-rwxr-xr-x  1 root root 39001 Sep 26 21:31 PYTHON_LICENSE
-rw-r--r--  1 root root 54933 Sep 26 21:37 PYTHON_README
drwxr-xr-x 10 root root  4096 Sep 26 21:31 qt-plugins
drwxr-xr-x  2 root root  4096 Jan 26 13:15 qt-translations
drwxr-xr-x  4 root root  4096 Jan 26 13:15 resources
drwxr-xr-x 12 root root  4096 Jan 26 13:15 scripts
drwxr-xr-x  2 root root  4096 Jan 26 13:15 substances
drwxr-xr-x  5 root root  4096 Sep 26 21:31 support

I guess these links are creating the problem? Maybe you can figure it out?

Thanks for the help.

[Knurpht]

Well, I cannot look into your folders, but this

lrwxrwxrwx  1 root root    12 Jan 26 13:15 maya2012-x64 -> maya2012-x64

is not OK. It's a symlink linked to itself, hence the error message. My guess is that it should be something like below, but it's up to you to check that

lrwxrwxrwx  1 root root    12 Jan 26 13:15 maya2012-x64 -> bin/maya2012-x64

Anyway, normally the Maya executable would reside in the bin folder, take a look in there for the maya executable. If you doubt, post the content of that folder.

[k-a]

Well, I cannot look into your folders

Hence the copy paste of the "ls -l" output

Ok, you were correct. There is a maya2012 executable file with the "maya" file linked to it, I guess for purposes of simplification.

Here is the output when I run the file.

/usr/autodesk/maya2012-x64/bin> ./maya2012
/usr/autodesk/maya2012-x64/bin/maya.bin: error while loading shared libraries: libssl.so.6: cannot open shared object file: No such file or directory

A google search provided that "libssl.so.6" is in the openssl packages which I have installed but the only similar file I find is "libssl.so.1.0.0()(64bit)".

Hope that tells you something. Thanks for you time.

[Knurpht]

So, Maya uses an older version of libssl. You could try to create a symlink to the one that's installed, must be done with root permissions

su
(enter rootpassword)
ln -s /lib64/libssl.so.1.0.0 /lib64/libssl.so.6

but I cannot guarantee this is going to work, yet it might.

[martin_helm]

Am 27.01.2012 12:56, schrieb Knurpht:
>
> So, Maya uses an older version of libssl. You could try to create a
> symlink to the one that's installed, must be done with root permissions
>
> Code:
> --------------------
>
> su
> (enter rootpassword)
> ln -s /lib64/libssl.so.1.0.0 /lib64/libssl.so.6
>
> --------------------
>
> but I cannot guarantee this is going to work, yet it might.
>
>
There are openssl compatibility packages if you search with zypper or
yast, not sure if they contain exactly the needed version.

--
PC: oS 11.4 (dual boot 12.1) 64 bit | Intel Core i7-2600@3.40GHz | KDE
4.6.0 | GeForce GT 420 | 16GB Ram
Eee PC 1201n: oS 11.4 64 bit | Intel Atom 330@1.60GHz | KDE 4.8.0 |
nVidia ION | 3GB Ram

[k-a]

So, Maya uses an older version of libssl. You could try to create a symlink to the one that's installed, must be done with root permissions

su
(enter rootpassword)
ln -s /lib64/libssl.so.1.0.0 /lib64/libssl.so.6

but I cannot guarantee this is going to work, yet it might.

Woohooo. That worked!! Now I am getting license errors but I guess that is a topic for another thread prolly in a nother forum maybe another time too

Thanks, that was driving me mad.

@martin_helm
Thanks for your respond. I guess problem solved now but if I had to, how would I look for the compatibility packages you mentioned?

[martin_helm]

Am 27.01.2012 13:16, schrieb k-a:
> @martin_helm
> Thanks for your respond. I guess problem solved now but if I had to,
> how would I look for the compatibility packages you mentioned?
>
I remember there were some programs which needed openssl 0.9.8 for
example, so I did a

zypper search openssl

on 12.1 which shows (beside a lot of other results)
compat-openssl097g
libopenssl0_9_8

To be sure what .so versions they contain, I would download the rpms and
run a "rpm -qlp the_downloaded.rpm" on them.

But since the symlink works for you, it seems there is no need for this.

--
PC: oS 11.4 (dual boot 12.1) 64 bit | Intel Core i7-2600@3.40GHz | KDE
4.6.0 | GeForce GT 420 | 16GB Ram
Eee PC 1201n: oS 11.4 64 bit | Intel Atom 330@1.60GHz | KDE 4.8.0 |
nVidia ION | 3GB Ram

[k-a]

Aye got it, that helpfull to know.

In any case apparently Autodesk was aware of the issues with the libssl.so.6 and proposed softlinks as well. as first approach and as second the compatibility packages.

So I guess we went the right way.

Thanks again for both your responses and time.