Kontact/Kmail2 in 12.1 - "Failed to fetch the resource collection."

**jenspen** · 16-Nov-2011, 19:21

I have installed 12.1. (I had been running KDE 4.6.5 in 11.4.) When I opened Kontact I agreed to let it migrate the mail but 'Migration to KMail 2 failed. In case you want to try again, run 'kmail-migrator --interactive' manually.'

So I ran 'kmail-migrator --interactive' with this result

Code:

kmail-migrator(6725) main: Migration of kmailrc has already run, not running it again

Whenever I tried to open Kontact I encountered this error message: 'KMail encountered a fatal error and will terminate now. Failed to fetch the resource collection.'

I have uninstalled Kontact and rebooted and installed it again. Same errors. I can see no entries in the calendar or addressbook or mail parts of Kontact.

Opening kmail2 from the command line gives this message:

Code:

kmail2(6653)/libakonadi Akonadi::SpecialCollectionsRequestJobPrivate::resourceScanResult: Failed to request resource "akonadi_maildir_resource_0" : "Unknown error. (Failed to fetch the resource collection.)"

I tried some workarounds for this error which I found by googling:

creating an empty folder ~/Maildir
moving ~/.kde4/share/apps/kmail

but still the same 'Failed to fetch the resource collection' error.

Would really appreciate some help.

**jenspen** · 16-Nov-2011, 21:09

Originally Posted by jenspen

Whenever I tried to open Kontact I encountered this error message: 'KMail encountered a fatal error and will terminate now. Failed to fetch the resource collection.'

I have uninstalled Kontact and rebooted and installed it again. Same errors. I can see no entries in the calendar or addressbook or mail parts of Kontact.

Opening kmail2 from the command line gives this message:

Code:

kmail2(6653)/libakonadi Akonadi::SpecialCollectionsRequestJobPrivate::resourceScanResult: Failed to request resource "akonadi_maildir_resource_0" : "Unknown error. (Failed to fetch the resource collection.)"

This advice worked:

"Delete all akonadi related files/folders under the following locations:

~/.config/akonadi/
~/.local/share/akonadi/
~/.kde4/share/config/

~/.kde/share/apps/kmail
~/.kde/share/apps/kmail2"

Hope this helps someone else.

Will Honea · 16-Nov-2011, 23:10

jenspen wrote:

>
> jenspen;2404619 Wrote:
>>
>>
>> Whenever I tried to open Kontact I encountered this error message:
>> 'KMail encountered a fatal error and will terminate now. Failed to fetch
>> the resource collection.'
>>
>> I have uninstalled Kontact and rebooted and installed it again. Same
>> errors. I can see no entries in the calendar or addressbook or mail
>> parts of Kontact.
>>
>> Opening kmail2 from the command line gives this message:
>>
>> >
> Code:
> --------------------
> > >
> >
> > kmail2(6653)/libakonadi
> > Akonadi::SpecialCollectionsRequestJobPrivate::resourceScanResult:
> > Failed to request resource "akonadi_maildir_resource_0" : "Unknown
> > error. (Failed to fetch the resource collection.)"
> >
> >
> --------------------
>> >
>>
>>
>>
>
> This advice worked:
>
> "Delete all akonadi related files/folders under the following
> locations:
>
> ~/.config/akonadi/
> ~/.local/share/akonadi/
> ~/.kde4/share/config/
>
>
> ~/.kde/share/apps/kmail
> ~/.kde/share/apps/kmail2"
>
> Hope this helps someone else.

Where does this leave the system? My basic requirement is to migrate a
working system from 11.4 -> 12.1 without losing the email history and
addresses, specifically. So far, that has been a no-go so what would be the
next step after the above deletions?

--
Will Honea

**jenspen** · 16-Nov-2011, 23:42

Originally Posted by Will Honea

jenspen wrote:

> This advice worked:
>
> "Delete all akonadi related files/folders under the following
> locations:
>
> ~/.config/akonadi/
> ~/.local/share/akonadi/
> ~/.kde4/share/config/
>
>
> ~/.kde/share/apps/kmail
> ~/.kde/share/apps/kmail2"
>
> Hope this helps someone else.

Where does this leave the system? My basic requirement is to migrate a
working system from 11.4 -> 12.1 without losing the email history and
addresses, specifically. So far, that has been a no-go so what would be the
next step after the above deletions?

--
Will Honea

Good question. I've been at this all day here in Oz and it's time to cook the dinner so, briefly, I re-opened KMail2 and somehow coaxed Akonadi into importing some of my Mail folders - so far I've got my old Inbox and my old Sent Mail (I imported each separately as 'kmail migrator' wasn't working).

I also imported backed up ical and vcard files for the calendar and contacts. The plasma desktop only crashed and had to be reconfigured twice as I tried to edit calendar appointments.

Back in 1998 when I first started using Linux I enjoyed finding problems and learning things but I'm not sure I learnt anything much today except that I can't move any of my non-geeky friends onto openSUSE 12.1 after all. Or that I'm just getting too old to be a beta tester.

**Brunolab** · 17-Nov-2011, 06:59

Same Problems with the migration here.
I am irritated about the inconsiderate introduction of such an unstable and buggy core application like kmail2 into a new distribution release. If I had chosen a 'factory' repository for update, well, but a main distribution upgrade should definitely not tinker with a communication essential like kmail.

While I have been a trusting user of kmail since I first changed to SuSE, I had to install Mozilla's Thunderbird today for a working email environment.

It would be a good idea to allow kmail1 back into the main 12.1 repositories until kmail2 is fixed.

**gpsanino** · 17-Nov-2011, 17:03

Same problems here too...
It seems also like we are dealing with this issue on several Threads on the forum as well. Maybe the manager should try to put all these posts in a single thread.
Anyway, my case is as many upgrading from 11.4 to 12.1 and not getting Kmail2 migrating the contents of the previous version.

and trying in Konsole with "kmail-migrator –interactive" has no success neither since it states that the job was done and refuses to try again...

I was able to fix it in one of my three boxes (x86_64) so here is what worked at leas in one case...

1) Just in case of further problems, back up your emails... I did it by compressing the folder ~/home/.kde4/share/apps/kmail
maybe it is a good idea to do it too with the KDE addresses and calendar files (under /kabc and /korganizer)
2) Delete Remove the following files in ~/home/.kde4/share/config/ :
kmail-migratorrc
kmail2rc
3) Now in terminal or Konsole, try again with "kmail-migrator –interactive" and follow the steps.

I hope it works for more users while somebody fixes this issue... I can see why people are migrating to other distros. It looks more a KDE issue more than an OpenSuSE, but it should be addressed before launching 12.1, at least with a note or something to help the migration.

**otto_oz** · 17-Nov-2011, 17:06

It would be a good idea to allow kmail1 back into the main 12.1 repositories until kmail2 is fixed.

Fully agree, I have the same problem and I am using now Mozilla's Thunderbird

By the way where within kmail2 is the mail stored ?

cheers

**gpsanino** · 17-Nov-2011, 17:19

I am not sure but I saw a new folder "kmail2" next to "kmail", in ~/home/.kde4/share/apps/

**otto_oz** · 17-Nov-2011, 17:35

I am not sure but I saw a new folder "kmail2" next to "kmail", in ~/home/.kde4/share/apps/

Yes, but there are NO mail files in it ?!?

**shockman** · 17-Nov-2011, 20:41

I have the same issues, I'm not real advanced in linux yet, but the forums help a lot. My kontact tells me the same thing and I am worried that I have lost my mail. If anyone figures out a cure, let us know, I am a copy and paste console kind of guy lol.....