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Thread: Opensuse freezes after update 11.2 -> 11.4

  1. #1

    Unhappy Opensuse freezes after update 11.2 -> 11.4

    Dear all,

    I installed some months ago Opensuse 11.2 64bit on my HP G62 laptop. Everything went fine except the inability to switch to consoles (Alt+F1, F2 and so on). But this was not a problem at all..

    Yersterday I updated to 11.4 using zypper (disabling old repository, enabling new ones, zypper ref, zypper dup).
    I rebooted and, after tue usual loading screen (progress bar) the screen went black and unresponsive (no ctr-alt-cancel, no power button). I had to keep power button pressed for 5 seconds to force poweroff.

    I rebooted again in failsafe mode and: the screen become first black, then the background of kde appeared with only the mouse arrow (freezed), no icons no bars. I had to force poweroff here also.

    Here comes info on my hardware:

    - Model: Hewlett Packard G62
    - Cpu: Intel i3 M350
    - Ram: 4GB
    - Video: ATI Mobility Radeon 5470 (switches to Intel Graphics Media Accelerator HD in battery mode)
    - Wireless: broadcom 4313

    Please help!!!

    Mario.

  2. #2
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    Smile Re: Opensuse freezes after update 11.2 -> 11.4

    Dear all,

    I installed some months ago Opensuse 11.2 64bit on my HP G62 laptop. Everything went fine except the inability to switch to consoles (Alt+F1, F2 and so on). But this was not a problem at all..

    Yersterday I updated to 11.4 using zypper (disabling old repository, enabling new ones, zypper ref, zypper dup).
    I rebooted and, after tue usual loading screen (progress bar) the screen went black and unresponsive (no ctr-alt-cancel, no power button). I had to keep power button pressed for 5 seconds to force poweroff.

    I rebooted again in failsafe mode and: the screen become first black, then the background of kde appeared with only the mouse arrow (freezed), no icons no bars. I had to force poweroff here also.

    Here comes info on my hardware:

    - Model: Hewlett Packard G62
    - Cpu: Intel i3 M350
    - Ram: 4GB
    - Video: ATI Mobility Radeon 5470 (switches to Intel Graphics Media Accelerator HD in battery mode)
    - Wireless: broadcom 4313

    Please help!!!

    Mario.
    So I suggest you need to do a clean install AND after that install, you may need to use the kernel load option called: nomodeset

    The nomodeset kernel load option is present in failsafe (you could look to see how it was added), but doing an upgrade from 11.2 to 11.4 can cause many other issues and is not generally recommended, at least by me. So, reinstall everything and try the nomodeset kernel load option to see if it helps. You can type the command in, on the options line, just before you press the enter key on the standard load of openSUSE in the grub OS selection menu. If it helps, you can make in permanent by editing the /boot/grub/menu.lst file as root and saving the change. In kDE you would use the command:

    Code:
    Alt-F2 or menu Run Command: kdesu kwrite /boot/grub/menu.lst
    Thank You,
    My Blog: https://forums.opensuse.org/blogs/jdmcdaniel3/

    Software efficiency halves every 18 months, thus compensating for Moore's Law

    Its James again from Austin, Texas

  3. #3
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    Default Re: Opensuse freezes after update 11.2 -> 11.4

    On 09/17/2011 06:36 PM, omar ita wrote:
    >
    > I installed some months ago Opensuse 11.2 ... Yersterday I updated to 11.4 using zypper


    sorry to tell, but there is no supported/approved/recommended upgrade
    path between 11.2 and 11.4 which skips 11.3

    which is why James from Austin suggests you now do a "clean" install of
    11.4 (which means, at least, format the root directory...personally, at
    this point i would save off all data and also format /home..)

    the supported upgrade paths are outlined here:
    http://tinyurl.com/35p966c and http://tinyurl.com/6kvoflv

    --
    DD
    Caveat
    openSUSE®, the "German Automobiles" of operating systems

  4. #4

    Default Re: Opensuse freezes after update 11.2 -> 11.4

    Oh My Gosh!! :-(

    Yes I've read that the upgrade was 11.3->11.4 but I also thoutght Zypper would have been able to do it, or would have at least warned me "hey guy, you can't move from 11.2 directly!" :-)
    Anyway, no problem at all, I'll simply backup the home folder and go throught a fresh install. There's always some kind of "romantic" in a Linux installation, I remember when I were struggling with text mode SuSE installation in the late '90


    Thank you for the help!

    P.S. I got a German automobile (Opel) so Opensuse is always the best choice

    Quote Originally Posted by DenverD View Post
    On 09/17/2011 06:36 PM, omar ita wrote:
    >
    > I installed some months ago Opensuse 11.2 ... Yersterday I updated to 11.4 using zypper


    sorry to tell, but there is no supported/approved/recommended upgrade
    path between 11.2 and 11.4 which skips 11.3

    which is why James from Austin suggests you now do a "clean" install of
    11.4 (which means, at least, format the root directory...personally, at
    this point i would save off all data and also format /home..)

    the supported upgrade paths are outlined here:
    SDB:System upgrade - openSUSE and Chapter

    --
    DD
    Caveat
    openSUSE®, the "German Automobiles" of operating systems

  5. #5
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    Default Re: Opensuse freezes after update 11.2 -> 11.4

    On 09/18/2011 12:46 PM, omar ita wrote:
    >
    > Yes I've read that the upgrade was 11.3->11.4 but I also thoutght
    > Zypper would have been able to do it


    i'm _not_ sure but i think the one step at a time zypper is more likely
    to not leave stuff lying around (to cause problems)...


    > or would have at least warned me
    > "hey guy, you can't move from 11.2 directly!" :-)


    THAT is a great idea....hmmmmm...but then zypper would always have to
    check if you are trying to install something that is "dangerous" for
    your system...and, how would it do that....and, how would it know you
    intention was to . . . . makes my head hurt thinking about how to do that..

    > P.S. I got a German automobile (Opel) so Opensuse is always the best
    > choice


    mine is an old mercedes..
    had a bmw before, and loved it too!
    never had an opal, thinking GM has too much engineering and accounting
    influence! ;-)

    --
    DD
    openSUSE®, the "German Automobiles" of operating systems

  6. #6
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    Default Re: Opensuse freezes after update 11.2 -> 11.4

    Beside your update action over an unsuppored path (other help you there). I want to venture into
    to switch to consoles (Alt+F1, F2 and so on).
    It is only a minor remark, but to go to other logical screens the key combination is Ctrl-Alt-F1, etc. Thus when Alt-F1 was not a typo of you, you now know why it did not work.
    Henk van Velden

  7. #7
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    Smile Re: Opensuse freezes after update 11.2 -> 11.4

    So omar_ita we wish you success and hope you will come back and tell use the clean install did the trick.

    P.S. I got a German automobile (Opel) so Opensuse is always the best choice
    Not so sure what you meant by the above statement, but is was kind of funny that the very first car my brother had was an Opel. This was around 1970 in Dallas Texas and the car was used and not very good, but I can still remember my brother driving that little car around. Any way, good luck and come back with any other requests.

    Thank You,
    My Blog: https://forums.opensuse.org/blogs/jdmcdaniel3/

    Software efficiency halves every 18 months, thus compensating for Moore's Law

    Its James again from Austin, Texas

  8. #8
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    Default Re: Opensuse freezes after update 11.2 -> 11.4

    Quote Originally Posted by omar_ita View Post
    Yes I've read that the upgrade was 11.3->11.4 but I also thoutght Zypper would have been able to do it, or would have at least warned me "hey guy, you can't move from 11.2 directly!" :-)
    Anyway, no problem at all, I'll simply backup the home folder and go throught a fresh install.
    There should be no problem upgrading from 11.2 to 11.4. I have gone from 9.1 to 11.4 on a remote machine. KDE configuration mismatching is the major problem. Using run-level 3 and scheduling an auto reboot before "init 5" makes it doable.

    Video: ATI Mobility Radeon 5470 (switches to Intel Graphics Media Accelerator HD in battery mode)
    I suspect that this is causing the trouble. My laptop is similar (Radeon/inetral IIntel graphics) and I have to switch off the dynamic switching in the BIOS settings, otherwise a black screen etc. This remains true even with the latest stable kernel (3.0.4) --which will however greatly improve the Radeon perfomance, and may provide native support for your Broadcom wireless.

  9. #9
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    Default Re: Opensuse freezes after update 11.2 -> 11.4

    On 09/19/2011 09:56 AM, eng-int wrote:
    >
    > There should be no problem upgrading from 11.2 to 11.4. I have gone
    > from 9.1 to 11.4 on a remote machine. KDE configuration mismatching is
    > the major problem. Using run-level 3 and scheduling an auto reboot
    > before "init 5" makes it doable.


    just wondering: will you soon be adding to the referenced wiki/doc??

    and, supporting here those who _may_ find 'hiccups' in your method, and
    then updating the wiki/docs as needed?

    --
    DD
    openSUSE®, the "German Automobiles" of operating systems

  10. #10
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    Default Re: Opensuse freezes after update 11.2 -> 11.4

    On 2011-09-19 10:08, DenverD wrote:
    > On 09/19/2011 09:56 AM, eng-int wrote:
    >>
    >> There should be no problem upgrading from 11.2 to 11.4. I have gone
    >> from 9.1 to 11.4 on a remote machine. KDE configuration mismatching is
    >> the major problem. Using run-level 3 and scheduling an auto reboot
    >> before "init 5" makes it doable.

    >
    > just wondering: will you soon be adding to the referenced wiki/doc??
    >
    > and, supporting here those who _may_ find 'hiccups' in your method, and
    > then updating the wiki/docs as needed?


    There are many people doing that sort of thing and succeeding :-P

    I did worse. I upgraded a two version jump, across machines,
    and from 32 bit to 64. And here I am.

    Only that success histories are not usually heard here, only the problems.

    Instead of jumping at the word "he upgraded!" you should consider the
    problem as you would handle a normal install that failed. He has a
    problematic graphic hardware.


    --
    Cheers / Saludos,

    Carlos E. R.
    (from 11.4 x86_64 "Celadon" at Telcontar)

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