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Thread: usb3 hd not detected

  1. #1
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    Question usb3 hd not detected

    hi

    i use linux kernel: 3.0.3-41

    i bought an usb 3 express card

    when i boot, i add this option: pci=nomsi

    when i do: lspci i get

    04:00.0 USB Controller: Fresco Logic FL1000G USB 3.0 Host Controller (rev 01)
    so the card seem to be detected

    dmesg | grep xhci
    [ 18.798868] xhci_hcd 0000:04:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
    [ 18.798920] xhci_hcd 0000:04:00.0: setting latency timer to 64
    [ 18.798926] xhci_hcd 0000:04:00.0: xHCI Host Controller
    [ 18.798954] xhci_hcd 0000:04:00.0: new USB bus registered, assigned bus number 6
    [ 18.911875] xhci_hcd 0000:04:00.0: irq 17, io mem 0xca000000
    [ 18.911945] usb usb6: Manufacturer: Linux 3.0.3-41-desktop xhci_hcd
    [ 18.912099] xHCI xhci_add_endpoint called for root hub
    [ 18.912102] xHCI xhci_check_bandwidth called for root hub
    [ 18.912233] xhci_hcd 0000:04:00.0: xHCI Host Controller
    [ 18.912243] xhci_hcd 0000:04:00.0: new USB bus registered, assigned bus number 7
    [ 18.912278] usb usb7: Manufacturer: Linux 3.0.3-41-desktop xhci_hcd
    [ 18.912360] xHCI xhci_add_endpoint called for root hub
    [ 18.912363] xHCI xhci_check_bandwidth called for root hub
    when i plug an usb hd to this card, nothing is detected....

    any idea?

    thanks

  2. #2
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    Smile Re: usb3 hd not detected

    So I have a USB 3.0 Hard Drive, NTFS partition which I mount from my /etc/fstab file and it works just fine. Consider that there are two parts, the USB 3.0 hub and the USB 3.0 drive. So, the lsusb command should find two entries:

    Code:
    Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 004 Device 002: ID 174c:55aa ASMedia Technology Inc.
    The first entry is for the usb 3.0 hub while the second is the hard drive. Your example only shows the hub. The entry I use to mount the drive from my fstab file is:
    Code:
    /dev/disk/by-id/usb-WDC_WD20_EARS-00MVWB0_0123456789ABCDEF-0:0-part1 /DataSafe            ntfs-3g    defaults                                     0 0
    I used the YaST Partitioner to make this entry and mount command. Using the fdisk -l command here is hat I get:

    Code:
    Disk /dev/sde: 2000.4 GB, 2000398934016 bytes
    255 heads, 63 sectors/track, 243201 cylinders, total 3907029168 sectors
    Units = sectors of 1 * 512 = 512 bytes
    Sector size (logical/physical): 512 bytes / 512 bytes
    I/O size (minimum/optimal): 512 bytes / 512 bytes
    Disk identifier: 0x4a4068c8
    
       Device Boot      Start         End      Blocks   Id  System
    /dev/sde1            2048  3907026943  1953512448    7  HPFS/NTFS/exFAT
    If I enter a df command here is the part for this drive:

    Code:
    /dev/sde1            1953512444 208147644 1745364800  11% /DataSafe
    Using this command I can get detailed infor on both the hub and the hard drive:

    Code:
    sudo lsusb -v | less
    Here is the detail on the info provided by this command for the hub and hard drive:

    Code:
    Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Device Descriptor:
      bLength                18
      bDescriptorType         1
      bcdUSB               3.00
      bDeviceClass            9 Hub
      bDeviceSubClass         0 Unused
      bDeviceProtocol         3 
      bMaxPacketSize0         9
      idVendor           0x1d6b Linux Foundation
      idProduct          0x0003 3.0 root hub
      bcdDevice            3.00
      iManufacturer           3 Linux 3.0.0-0.5-desktop xhci_hcd
      iProduct                2 xHCI Host Controller
      iSerial                 1 0000:05:00.0
      bNumConfigurations      1
      Configuration Descriptor:
        bLength                 9
        bDescriptorType         2
        wTotalLength           31
        bNumInterfaces          1
        bConfigurationValue     1
        iConfiguration          0 
        bmAttributes         0xe0
          Self Powered
          Remote Wakeup
        MaxPower                0mA
        Interface Descriptor:
          bLength                 9
          bDescriptorType         4
          bInterfaceNumber        0
          bAlternateSetting       0
          bNumEndpoints           1
          bInterfaceClass         9 Hub
          bInterfaceSubClass      0 Unused
          bInterfaceProtocol      0 Full speed (or root) hub
          iInterface              0 
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x81  EP 1 IN
            bmAttributes            3
              Transfer Type            Interrupt
              Synch Type               None
              Usage Type               Data
            wMaxPacketSize     0x0004  1x 4 bytes
            bInterval              12
            bMaxBurst               0
    Hub Descriptor:
      bLength              12
      bDescriptorType      42
      nNbrPorts             2
      wHubCharacteristic 0x0009
        Per-port power switching
        Per-port overcurrent protection
      bPwrOn2PwrGood       10 * 2 milli seconds
      bHubContrCurrent      0 milli Ampere
      bHubDecLat          0.0 micro seconds
      wHubDelay             0 nano seconds
      DeviceRemovable    0x00
     Hub Port Status:
       Port 1: 0000.0203 5Gbps power U0 enable connect
       Port 2: 0000.02a0 5Gbps power Rx.Detect
    Device Status:     0x0003
      Self Powered
      Remote Wakeup Enabled
    
    Bus 004 Device 002: ID 174c:55aa ASMedia Technology Inc. 
    Device Descriptor:
      bLength                18
      bDescriptorType         1
      bcdUSB               3.00
      bDeviceClass            0 (Defined at Interface level)
      bDeviceSubClass         0 
      bDeviceProtocol         0 
      bMaxPacketSize0         9
      idVendor           0x174c ASMedia Technology Inc.
      idProduct          0x55aa 
      bcdDevice            1.00
      iManufacturer           2 ASMedia
      iProduct                3 AS2105
      iSerial                 1 0123456789ABCDEF
      bNumConfigurations      1
      Configuration Descriptor:
        bLength                 9
        bDescriptorType         2
        wTotalLength           44
        bNumInterfaces          1
        bConfigurationValue     1
        iConfiguration          0 
        bmAttributes         0xc0
          Self Powered
        MaxPower                0mA
        Interface Descriptor:
          bLength                 9
          bDescriptorType         4
          bInterfaceNumber        0
          bAlternateSetting       0
          bNumEndpoints           2
          bInterfaceClass         8 Mass Storage
          bInterfaceSubClass      6 SCSI
          bInterfaceProtocol     80 Bulk (Zip)
          iInterface              0 
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x81  EP 1 IN
            bmAttributes            2
              Transfer Type            Bulk
              Synch Type               None
              Usage Type               Data
            wMaxPacketSize     0x0400  1x 1024 bytes
            bInterval               0
            bMaxBurst              15
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x02  EP 2 OUT
            bmAttributes            2
              Transfer Type            Bulk
              Synch Type               None
              Usage Type               Data
            wMaxPacketSize     0x0400  1x 1024 bytes
            bInterval               0
            bMaxBurst              15
    Binary Object Store Descriptor:
      bLength                 5
      bDescriptorType        15
      wTotalLength           22
      bNumDeviceCaps          2
      USB 2.0 Extension Device Capability:
        bLength                 7
        bDescriptorType        16
        bDevCapabilityType      2
        bmAttributes   0x00000002
          Link Power Management (LPM) Supported
      SuperSpeed USB Device Capability:
        bLength                10
        bDescriptorType        16
        bDevCapabilityType      3
        bmAttributes         0x00
          Latency Tolerance Messages (LTM) Supported
        wSpeedsSupported   0x000e
          Device can operate at Full Speed (12Mbps)
          Device can operate at High Speed (480Mbps)
          Device can operate at SuperSpeed (5Gbps)
        bFunctionalitySupport   0
          Lowest fully-functional device speed is Low Speed (1Mbps)
        bU1DevExitLat           1 micro seconds
        bU2DevExitLat        2815 micro seconds
    Device Status:     0x0001
      Self Powered
    I am using kernel version 3.0.3 just as you.

    Thank You,
    My Blog: https://forums.opensuse.org/blogs/jdmcdaniel3/

    Software efficiency halves every 18 months, thus compensating for Moore's Law

    Its James again from Austin, Texas

  3. #3
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    Default Re: usb3 hd not detected

    i see Linux Foundation 3.0 root hub with lsusb too

    do you need to put this option pci=nomsi to be able to detect usb 3?

    will try the rest of the operation and give more news after

  4. #4
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    Smile Re: usb3 hd not detected

    i see Linux Foundation 3.0 root hub with lsusb too

    do you need to put this option pci=nomsi to be able to detect usb 3?

    will try the rest of the operation and give more news after
    I have not needed to add any kernel load options to use USB 3.0 drives, but I have been adding them into my fstab file as I leave them connected and don't disconnect the drive normally. If it's an NTFS hard drive and if you're using openSUSE 11.4: there's a bug in openSUSE 11.4 that stops NTFS from being recognised.

    You have to open the text file "filesystems" located at /etc/filesystems and edit it so it looks like this:

    Code:
    vfat
    hfs
    minix
    reiserfs
    ntfs
    *
    Using KDE, the following command (Alt-F2) can be used to edit this file:

    Code:
    kdesu kwrite /etc/filesystems
    Thank You,
    My Blog: https://forums.opensuse.org/blogs/jdmcdaniel3/

    Software efficiency halves every 18 months, thus compensating for Moore's Law

    Its James again from Austin, Texas

  5. #5
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    Default Re: usb3 hd not detected

    if i don't put pci=nomsi, linux don't see my usb 3 express card

    lsusb return

    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 003 Device 002: ID 046d:c51a Logitech, Inc. MX Revolution/G7 Cordless Mouse
    Bus 006 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 007 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    lsusb -v return

    lsusb -v

    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Device Descriptor:
    bLength 18
    bDescriptorType 1
    bcdUSB 2.00
    bDeviceClass 9 Hub
    bDeviceSubClass 0 Unused
    bDeviceProtocol 0 Full speed (or root) hub
    bMaxPacketSize0 64
    idVendor 0x1d6b Linux Foundation
    idProduct 0x0002 2.0 root hub
    bcdDevice 3.00
    iManufacturer 3 Linux 3.0.3-41-desktop ehci_hcd
    iProduct 2 EHCI Host Controller
    iSerial 1 0000:00:1d.7
    bNumConfigurations 1
    Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 25
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
    Self Powered
    Remote Wakeup
    MaxPower 0mA
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 1
    bInterfaceClass 9 Hub
    bInterfaceSubClass 0 Unused
    bInterfaceProtocol 0 Full speed (or root) hub
    iInterface 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
    bmAttributes 3
    Transfer Type Interrupt
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0004 1x 4 bytes
    bInterval 12
    Hub Descriptor:
    bLength 11
    bDescriptorType 41
    nNbrPorts 8
    wHubCharacteristic 0x000a
    No power switching (usb 1.0)
    Per-port overcurrent protection
    bPwrOn2PwrGood 10 * 2 milli seconds
    bHubContrCurrent 0 milli Ampere
    DeviceRemovable 0x00 0x00
    PortPwrCtrlMask 0xff 0xff
    Hub Port Status:
    Port 1: 0000.0100 power
    Port 2: 0000.0100 power
    Port 3: 0000.0100 power
    Port 4: 0000.0100 power
    Port 5: 0000.0100 power
    Port 6: 0000.0100 power
    Port 7: 0000.0100 power
    Port 8: 0000.0100 power
    Device Status: 0x0003
    Self Powered
    Remote Wakeup Enabled




    Bus 003 Device 002: ID 046d:c51a Logitech, Inc. MX Revolution/G7 Cordless Mouse
    Device Descriptor:
    bLength 18
    bDescriptorType 1
    bcdUSB 2.00
    bDeviceClass 0 (Defined at Interface level)
    bDeviceSubClass 0
    bDeviceProtocol 0
    bMaxPacketSize0 8
    idVendor 0x046d Logitech, Inc.
    idProduct 0xc51a MX Revolution/G7 Cordless Mouse
    bcdDevice 41.01
    iManufacturer 1 Logitech
    iProduct 2 USB Receiver
    iSerial 0
    bNumConfigurations 1
    Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 59
    bNumInterfaces 2
    bConfigurationValue 1
    iConfiguration 4 RR41.01_B0025
    bmAttributes 0xa0
    (Bus Powered)
    Remote Wakeup
    MaxPower 98mA
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 1
    bInterfaceClass 3 Human Interface Device
    bInterfaceSubClass 1 Boot Interface Subclass
    bInterfaceProtocol 2 Mouse
    iInterface 0
    HID Device Descriptor:
    bLength 9
    bDescriptorType 33
    bcdHID 1.11
    bCountryCode 0 Not supported
    bNumDescriptors 1
    bDescriptorType 34 Report
    wDescriptorLength 67
    Report Descriptors:
    ** UNAVAILABLE **
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
    bmAttributes 3
    Transfer Type Interrupt
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0008 1x 8 bytes
    bInterval 1
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 1
    bAlternateSetting 0
    bNumEndpoints 1
    bInterfaceClass 3 Human Interface Device
    bInterfaceSubClass 0 No Subclass
    bInterfaceProtocol 0 None
    iInterface 0
    HID Device Descriptor:
    bLength 9
    bDescriptorType 33
    bcdHID 1.11
    bCountryCode 0 Not supported
    bNumDescriptors 1
    bDescriptorType 34 Report
    wDescriptorLength 79
    Report Descriptors:
    ** UNAVAILABLE **
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x82 EP 2 IN
    bmAttributes 3
    Transfer Type Interrupt
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0008 1x 8 bytes
    bInterval 1
    Device Status: 0x0000
    (Bus Powered)

    Bus 006 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Device Descriptor:
    bLength 18
    bDescriptorType 1
    bcdUSB 2.00
    bDeviceClass 9 Hub
    bDeviceSubClass 0 Unused
    bDeviceProtocol 1 Single TT
    bMaxPacketSize0 64
    idVendor 0x1d6b Linux Foundation
    idProduct 0x0002 2.0 root hub
    bcdDevice 3.00
    iManufacturer 3 Linux 3.0.3-41-desktop xhci_hcd
    iProduct 2 xHCI Host Controller
    iSerial 1 0000:04:00.0
    bNumConfigurations 1
    Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 25
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
    Self Powered
    Remote Wakeup
    MaxPower 0mA
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 1
    bInterfaceClass 9 Hub
    bInterfaceSubClass 0 Unused
    bInterfaceProtocol 0 Full speed (or root) hub
    iInterface 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
    bmAttributes 3
    Transfer Type Interrupt
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0004 1x 4 bytes
    bInterval 12
    Hub Descriptor:
    bLength 9
    bDescriptorType 41
    nNbrPorts 1
    wHubCharacteristic 0x0009
    Per-port power switching
    Per-port overcurrent protection
    TT think time 8 FS bits
    bPwrOn2PwrGood 10 * 2 milli seconds
    bHubContrCurrent 0 milli Ampere
    DeviceRemovable 0x02
    PortPwrCtrlMask 0xff
    Hub Port Status:
    Port 1: 0000.000a oc enable
    Device Status: 0x0003
    Self Powered
    Remote Wakeup Enabled

    Bus 007 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Device Descriptor:
    bLength 18
    bDescriptorType 1
    bcdUSB 3.00
    bDeviceClass 9 Hub
    bDeviceSubClass 0 Unused
    bDeviceProtocol 3
    bMaxPacketSize0 9
    idVendor 0x1d6b Linux Foundation
    idProduct 0x0003 3.0 root hub
    bcdDevice 3.00
    iManufacturer 3 Linux 3.0.3-41-desktop xhci_hcd
    iProduct 2 xHCI Host Controller
    iSerial 1 0000:04:00.0
    bNumConfigurations 1
    Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 31
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0xe0
    Self Powered
    Remote Wakeup
    MaxPower 0mA
    Interface Descriptor:
    bLength 9
    bDescriptorType 4
    bInterfaceNumber 0
    bAlternateSetting 0
    bNumEndpoints 1
    bInterfaceClass 9 Hub
    bInterfaceSubClass 0 Unused
    bInterfaceProtocol 0 Full speed (or root) hub
    iInterface 0
    Endpoint Descriptor:
    bLength 7
    bDescriptorType 5
    bEndpointAddress 0x81 EP 1 IN
    bmAttributes 3
    Transfer Type Interrupt
    Synch Type None
    Usage Type Data
    wMaxPacketSize 0x0004 1x 4 bytes
    bInterval 12
    bMaxBurst 0
    Hub Descriptor:
    bLength 12
    bDescriptorType 42
    nNbrPorts 1
    wHubCharacteristic 0x0009
    Per-port power switching
    Per-port overcurrent protection
    bPwrOn2PwrGood 10 * 2 milli seconds
    bHubContrCurrent 0 milli Ampere
    bHubDecLat 0.0 micro seconds
    wHubDelay 0 nano seconds
    DeviceRemovable 0x02
    Hub Port Status:
    Port 1: 0000.000a 5Gbps U0 oc enable
    Device Status: 0x0003
    Self Powered
    Remote Wakeup Enabled
    drive not detected

  6. #6
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    Smile Re: usb3 hd not detected

    I can not say for sure, but perhaps adding in USB3 support to your Initrd file could be helpful. I am putting in the full treatment on how to do this. Please note, that if you are NOT TRYING TO BOOT from USB3, skip to number 3 and use any text editor you wish AS a ROOT user: In KDE do a Alt-F2 then enter kdesu kwrite /etc/sysconfig/kernel to edit the file as root when skipping to option 3.

    1. Boot from a LiveCD AFTER you have installed openSUSE properly, but where it does not boot into openSUSE properly.
    2. Open Up a terminal session and execute the following commands.

    mkdir /mnt/sysimage
    mount /dev/sdXY /mnt/sysimage
    chroot /mnt/sysimage

    NOTE: X=disk name as in a, b, c or d AND Y=1, 2, 3 or 4 as to partition number. Ex:sdb1 where you have installed the main or root openSUSE partition called /

    3. Use VI or other text editor (Look up the VI editor command first) and edit the file /etc/sysconfig/kernel
    4. In the text file called kernel look for the line that starts with INITRD_MODULES=" and add the name xhci-hcd to the line and save the file. For instances, here is what my line says with this option added:

    INITRD_MODULES="xhci-hcd pata_jmicron ata_generic thermal processor fan"

    Your line will likely be different than mine.

    5. Issue the following terminal commands after you have edited the above text file called kernel located in the folder /etc/sysconfig/

    mount -tproc none /proc
    mkinitrd

    This should create a new image in the /boot folder that might be named: initrd-2.6.37.1-1.2-desktop and is being loaded in your /boot/grub/menu.lst file.

    Now looking at the kernel option you have, here is what I find:

    pci=option[,option...] [PCI] various PCI subsystem options:

    nomsi [MSI] If the PCI_MSI kernel config parameter is
    enabled, this kernel boot option can be used to
    disable the use of MSI interrupts system-wide.
    I really have no idea what PCI_MSI does or how you get it enabled. I can only say I don't need for USB 3 to work on my PC.

    Thank You,
    My Blog: https://forums.opensuse.org/blogs/jdmcdaniel3/

    Software efficiency halves every 18 months, thus compensating for Moore's Law

    Its James again from Austin, Texas

  7. #7
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    Default Re: usb3 hd not detected

    ok i added value you specifed to the Initrd, now the card is detected without nomsi....

    hd is detected only if it connected to the system when i boot.....
    also i can't write on the hd,

    when i boot i can see

    sd 5:0:0:0: Attached scsi generic sg3 type 0
    [sdc] 312581808 512-byte logical blocks: (160 GB/149 GiB)
    [sdc] Write Protect is off
    [sdc] Mode Sense: 23 00 00 00
    [sdc] No Caching mode page present
    [sdc] Assuming drive cache: write through
    [sdc] No Caching mode page present
    [sdc] Assuming drive cache: write through
    if i umount the hd, i'm not able to mount it again

  8. #8
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    Smile Re: usb3 hd not detected

    if i umount the hd, i'm not able to mount it again
    Well I am happy to see we have made some sort of progress but there may be some sort of mounting bug for USB3, but I am not sure. If it was me, I would leave the USB3 drive connected and add it to my fstab file to be auto mounted and not hot plug it in and out during a typical openSUSE session. You could put in a bug report, but I am not sure whose fault this might be, kernel or openSUSE or even a desktop issue.

    Thank You,
    My Blog: https://forums.opensuse.org/blogs/jdmcdaniel3/

    Software efficiency halves every 18 months, thus compensating for Moore's Law

    Its James again from Austin, Texas

  9. #9
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    Default Re: usb3 hd not detected

    If you plug your USB3 drive after boot, is there any associated 'dmesg|tail' output?

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