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Thread: Kernel upgrade to 2.6.39-30-desktop and HP printer

  1. #1
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    Default Kernel upgrade to 2.6.39-30-desktop and HP printer

    Hi All,

    I have a strange problem with the latest kernel. After installing the latest kernel when i power off the printer my computer hangs and the only way is to cut the power.

    With the kernel 2.26.37.6 there was no problem.

    I have HPLIP 3.11.5 installed

  2. #2
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    Default Re: Kernel upgrade to 2.6.39-30-desktop and HP printer

    Quote Originally Posted by graamsdo View Post
    Hi All,

    I have a strange problem with the latest kernel. After installing the latest kernel when i power off the printer my computer hangs and the only way is to cut the power.

    With the kernel 2.26.37.6 there was no problem.

    I have HPLIP 3.11.5 installed
    I have HP laser 1020 -- doesn't work in Tumbleweed. I'm going to revert to 11.4 clean install and take it slowly up, see if I can sort that out. But that of course won't help you. At least my experience together with yours points to a likely bug. My current kernel is 2.6.39-30.1 and hplip 3.11.1-6.1 (which I junked to try the individual driver from the net).
    Leap 42.3 & 15.1 &KDE
    FYIs from the days of yore

  3. #3
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    Default Re: Kernel upgrade to 2.6.39-30-desktop and HP printer

    I installed the new Kernel 2.6.39-1-31 and that has the same problem. Power-off the HP printer and opensuse stops

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    Default Re: Kernel upgrade to 2.6.39-30-desktop and HP printer

    On Wed, 08 Jun 2011 08:06:04 +0000, graamsdo wrote:

    > I installed the new Kernel 2.6.39-1-31 and that has the same problem.
    > Power-off the HP printer and opensuse stops


    Sounds like a kernel crash.

    Try to remove the printer when you are at a text console (not X) and
    see if there are some messages printed out there.

    Then file a bug with that information and we will be glad to work on it.

    thanks,

    greg k-h

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    Default Re: Kernel upgrade to 2.6.39-30-desktop and HP printer

    Quote Originally Posted by gregkh View Post
    On Wed, 08 Jun 2011 08:06:04 +0000, graamsdo wrote:

    > I installed the new Kernel 2.6.39-1-31 and that has the same problem.
    > Power-off the HP printer and opensuse stops


    Sounds like a kernel crash.

    Try to remove the printer when you are at a text console (not X) and
    see if there are some messages printed out there.

    Then file a bug with that information and we will be glad to work on it.

    thanks,

    greg k-h
    Hi Greg,

    I tested it again on a different computer with the same result
    I use the 64 bit version of Opensuse 11.4 and tried HPLIP version 3.11.5-32.1 and 3.11.5-1.3.1.
    HP printer Photosmart B109n

    I did two options:
    Remove the USB from the printer, power off the printer and reinsert the cable again --> No problems
    With the calble connected i power off the printer and then i See kernel errors as shown in the image.



    Where do I file a bug?
    I can send te JPG file separate if needed

  6. #6
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    Default Re: Kernel upgrade to 2.6.39-30-desktop and HP printer

    On Fri, 10 Jun 2011 08:36:02 +0000, graamsdo wrote:
    > Where do I file a bug?


    http://bugzilla.novell.com



  7. #7
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    Default Re: Kernel upgrade to 2.6.39-30-desktop and HP printer

    Quote Originally Posted by gregkh View Post
    On Fri, 10 Jun 2011 08:36:02 +0000, graamsdo wrote:
    > Where do I file a bug?


    http://bugzilla.novell.com
    I make a bug report: https://bugzilla.novell.com/show_bug.cgi?id=699450

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