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Thread: Computer shut-down

  1. #1

    Default Computer shut-down

    When I shut-down the computer from OpenSuse 11.4, it does log out and exit the operating system but the computer does not turn off. Can this possibly be corrected?
    Rob

  2. #2
    Join Date
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    Default Re: Computer shut-down

    On Mon, 06 Jun 2011 23:36:02 +0000, r deroos wrote:

    > When I shut-down the computer from OpenSuse 11.4, it does log out and
    > exit the operating system but the computer does not turn off. Can this
    > possibly be corrected?
    > Rob


    Probably, but you'll need to tell us more about the system and if you see
    any messages on the terminal console (you might need to press ESC to get
    the messages to show up).

    Jim



    --
    Jim Henderson
    openSUSE Forums Administrator
    Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

  3. #3

    Post Re: Computer shut-down

    What do I look for in the shut-down messages? Can the these shut-down messages on the terminal console be written to a file?
    Rob

  4. #4
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    Default Re: Computer shut-down

    On 06/07/2011 07:36 PM, r deroos wrote:

    > What do I look for in the shut-down messages? Can the these shut-down
    > messages on the terminal console be written to a file?


    press Esc and you can watch it..

    or, on next boot open the /var/log/messages and see if there are any
    errors/warning near the end..

    but, that is not all what Mr. Henderson was wanting to know...

    tell us about your machine, is it a super computer or a laptop? what
    make and model (have you looked in the hardware compatibility list
    <http://en.opensuse.org/Portal:Hardware> to see if this is a known
    problem with your machine?)

    running KDE or Gnome?

    is this the first linux you have had on it, or is it an upgrade from a
    previous?

    did it work ok for a while and suddenly stopped shutting completely
    down? what happened? (like have you installed any software from factory,
    playground, tumbleweed or an unstable repo? or maybe this change came
    soon after an update?)

    did you do this prior to installing: http://tinyurl.com/2ebcf27

    --
    dd CAVEAT: http://is.gd/bpoMD
    via NNTP openSUSE 11.4 [2.6.37.6-0.5] + KDE 4.6.0 + Thunderbird 3.1.10
    Acer Aspire One D255, 1.66 GHz Atom, 1 GB RAM, Intel Pineview graphics
    * When your gecko is broken you have a reptile dysfunction! *

  5. #5
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    Default Re: Computer shut-down

    On Tue, 07 Jun 2011 17:36:02 +0000, r deroos wrote:

    > What do I look for in the shut-down messages?


    Before the system shuts down, there will probably be an indication of
    some sort of failure. That would be important to know.

    > Can the these shut-down
    > messages on the terminal console be written to a file? Rob


    It may get written to /var/log/messages if the system is shutting down
    cleanly. If it's not, then you'll need to note it before the system
    shuts down - if it's reproducible, if it were me, I'd take a photo of the
    screen (or video, for that matter) to be able to catch it.

    Jim



    --
    Jim Henderson
    openSUSE Forums Administrator
    Forum Use Terms & Conditions at http://tinyurl.com/openSUSE-T-C

  6. #6

    Default Re: Computer shut-down

    Thank you for your help so far.
    I have been trying to get the information I had available for the computer when it was an XP Windows PC.
    Here it is:

    OS Name Microsoft Windows XP Home Edition
    Version 5.1.2600 Service Pack 3 Build 2600
    OS Manufacter Microsoft Corporation
    System Name NEW-59580BC5683
    System Manufacter MSI
    System Model MS-6741
    System Type X86-based PC
    Processor x86 Family 15 Model 12 Stepping ) AuthenicAMD ~2000 Mhz
    BIOS Version/Date American Megatrends Inc. Version 07.00T, 4/2/2001
    SMBIOS Version 2.3
    Windows Directory CWINDOWS
    System Directory CWINDOWS\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Version ="5.1.2600.5512(xpsp.080413-2111)"
    User Name NEW-59580BC5683\New User
    Time Zone Eastern Daylight Time
    Total Physical Memory 512.00 MB
    Available Physical Memory 69.66 MB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.96 GB
    Page File Space 1.06 GB
    Page File Cpagefile.sys

    When installing OpenSuse 11.4, the installer was told to use the entire HD. (I did not want Lilo or Grub for a dual boot. And I have separate Windows PCs anyway.) Perhaps the MBR and boot needs to be enabled. (Perhaps the hardware needs to be set to UTC too, I am not sure.) I hope this information helps.
    Rob

  7. #7

    Default Re: Computer shut-down

    Oh, I forgot to add the information that I had 1 GB added bringing it to 1.5 GB.
    Rob

  8. #8
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    Default Re: Computer shut-down

    On 06/10/2011 03:06 AM, r deroos wrote:
    >
    > Oh, I forgot to add the information that I had 1 GB added bringing it to
    > 1.5 GB.


    ok, lets try an experiment (to see if it will shutdown and power off, if
    manually commanded to do so)

    -shut down all running applications (email, browser etc etc)

    -hold down Ctrl and Alt, and momentarily press F2

    -the GUI will go away and you be at a full screen command line interface
    (CLI) terminal with a prompt asking you to login

    -type and enter

    Code:
    root
    -the CLI will respond with "Password:", type in and enter your root
    password...you will not see what you type, so be careful...the system
    will see what you type and it is case sensitive, that is This and this
    and tHis are three totally different passwords..

    if it doesn't accept your password, check to make sure caps lock is not on..

    -when given the correct password, the system will respond by changing
    the prompt to red (to remind you to be CAREFUL) and add this symbol for
    root: #

    -type in and enter

    Code:
    shutdown -hP now
    note: not "-Hp" and not "-hp"

    if it shuts down and powers off report that....if anything else happens
    i would expect an error message of some sort...if you get one then write
    it down (exactly) and report it..

    [truth is i'm not sure exactly what to do with either report...but, i
    guess some here will....and, i think it will be to edit a file in rc0.d]

    --
    dd CAVEAT: http://is.gd/bpoMD
    via NNTP openSUSE 11.4 [2.6.37.6-0.5] + KDE 4.6.0 + Thunderbird 3.1.10
    Acer Aspire One D255, 1.66 GHz Atom, 1 GB RAM, Intel Pineview graphics
    * When your gecko is broken you have a reptile dysfunction! *

  9. #9

    Default Re: Computer shut-down

    Thank you DenverD. I will try this.

    I also have the KDE desktop, if that makes any difference.
    Rob

  10. #10
    Join Date
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    Location
    Spain
    Posts
    25,547

    Default Re: Computer shut-down

    On 2011-06-10 03:06, r deroos wrote:

    > When installing OpenSuse 11.4, the installer was told to use the entire
    > HD. (I did not want Lilo or Grub for a dual boot.


    Nevertheless, you must have either lilo or grub or it will not boot.
    Anyway, that is irrelevant.

    > (Perhaps the hardware needs to be set to UTC too, I am not sure.)


    Irrelevant.


    There are two methods for powering down: acpi bios or shutdown. I'm not
    aware of a method to choose either, except when hibernating.


    Is acpi disabled on your machine? See the boot log.

    --
    Cheers / Saludos,

    Carlos E. R.
    (from 11.4 x86_64 "Celadon" at Telcontar)

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