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Thread: undetected dvd-writer DRW 24B3LT Sata

  1. #1

    Default undetected dvd-writer DRW 24B3LT Sata

    I just put together a new computer:
    mobo: asus p8h61-M LE/CSM --no ide only 4 sata
    cpu: i5 2500k (sandy bridge)
    Dvd writer: Asus DRW 24B3LT 24X SATA Lightscribe
    HDD: Seagate Barracuda 7200 RPM SATA 2 1 TB
    wlan: D-Link DWL-G510

    okay first thing you should know is this mobo has a BIOS that is in a graphics mode instead of just text and is cutting off the screen--there are elements that I should see that are not seen. One of those elements is boot priority. So I had to cross my fingers that it would boot from disk. And that worked (now that I have opensuse 11.4 installed, booting from disk is no longer an option since it sees my hard drive ). I've contacted Asus via email and they should respond within 48 hours.

    The first thing I tried after this was booting slax 6.06 but that failed to complete booting. ( I have a gparted module on it that I was going to use first to partition my new hard drive )

    Next thing I tried was installation of opensuse 11.4 32-bit/64-bit, Ubuntu 10.10, Debian 6, opensuse 11.3. All these methods failed. The BIOS booted the disks and I saw a splash screen for all of them but for opensuse (most importantly) it would get me to the installation screen and I would choose Installation--it would load the kernel show another splash screen then return to text screen showing what it was doing and it says loading basic drivers..etc.. after that it goes to a blue screen still in text mode and says to enter cd 1. Obviously its not recognizing my dvd drive (these disks work fine so don't even thing about telling me to check md5 checksum and all that bull ****.Think about it: these disks worked in other computers just fine and every single linux disk is having a problem with this computer)

    At this point I tried insmod=ide-generic ( which I read somewhere) and that didn't solve the problem. Finally I figured I'd do a network install, but all I have is a wireless card and normal installation doesn't allow for this...once I got to the blue text screen, however, it started giving me options and actually let me enter my wpa-psk. so I did a network install, just fine.

    But still I can't access the Dvd-writer. Under dolphin it doesn't come up with a cd icon when I put a disk in and K3b says it can't find an optical drive.

    Then I found someone suggesting using boot options pci=nomsi and that also did nothing.

    So now I have a hard drive bootable system with opensuse 11.4 32 bit but no cd/dvd drive.
    Thanks a million for taking the time to look at my problem.

  2. #2

    Default Re: undetected dvd-writer DRW 24B3LT Sata

    edit: I discovered the problem with BIOS and its my monitor. My monitor is too old, I think. It worked on an lcd lg monitor. Now my boot priority is fixed.
    But back to the main problem.
    Please help me with my dvd drive working under linux

  3. #3
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    Default Re: undetected dvd-writer DRW 24B3LT Sata

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  4. #4

    Default Re: undetected dvd-writer DRW 24B3LT Sata

    considering I'm not trying to install anything I think its pretty stupid to do a media check. But as you wish....It says Insert Installation CD-ROM or DVD. I already said...its EVERY SINGLE linux disk. All of them worked in my old computer, NONE of them in my new computer. Can't get a single linux live cd to work either. 10 installation DVDs cannot suddenly go bad. plus: hwinfo --cdrom reports nothing. and I can't access any cd or dvd once opensuse has started.
    the only thing I know how to do is search hwinfo for my DVD writer
    Code:
    hwinfo | grep DRW -A 5 -B 5
    Code:
      <6>[    2.577006] ata2.00: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
      <6>[    2.577087] ata2.01: SATA link down (SStatus 0 SControl 0)
      <6>[    2.577273] ata1.00: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
      <6>[    2.577356] ata1.01: SATA link down (SStatus 0 SControl 0)
      <7>[    2.577434] ata1.01: link offline, clearing class 3 to NONE
      <6>[    2.580140] ata1.00: ATAPI: ASUS    DRW-24B3LT, 1.00, max UDMA/100
      <6>[    2.586075] ata1.00: configured for UDMA/100
      <4>[    2.686467] ata1.00: TEST_UNIT_READY failed (err_mask=0x2)
      <6>[    7.575774] ata2.00: ATA-8: ST31000528AS, CC44, max UDMA/133
      <6>[    7.575845] ata2.00: 1953525168 sectors, multi 16: LBA48 NCQ (depth 0/32)
      <6>[    7.623901] ata2.00: configured for UDMA/133

  5. #5
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    Default Re: undetected dvd-writer DRW 24B3LT Sata

    cw9000 wrote:

    > <4>[ 2.686467] ata1.00: TEST_UNIT_READY failed (err_mask=0x2)


    That seems to be the important part which tells that the drive fails. And
    since that is a general error message regarding the dvd drive it has nothing
    to do with the media I would say. Did you already google this error? I find
    an annoying variety of results.

    --
    PC: oS 11.3 64 bit | Intel Core2 Quad Q8300@2.50GHz | KDE 4.6.3 | GeForce
    9600 GT | 4GB Ram
    Eee PC 1201n: oS 11.4 64 bit | Intel Atom 330@1.60GHz | KDE 4.6.0 | nVidia
    ION | 3GB Ram

  6. #6
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    Default Re: undetected dvd-writer DRW 24B3LT Sata

    What does the command lsscsi tell you?

    --
    PC: oS 11.3 64 bit | Intel Core2 Quad Q8300@2.50GHz | KDE 4.6.3 | GeForce
    9600 GT | 4GB Ram
    Eee PC 1201n: oS 11.4 64 bit | Intel Atom 330@1.60GHz | KDE 4.6.0 | nVidia
    ION | 3GB Ram

  7. #7

    Default Re: undetected dvd-writer DRW 24B3LT Sata

    Code:
    lsscsi
    Code:
    [1:0:0:0]    disk    ATA      ST31000528AS     CC44  /dev/sda
    I think that's my hard drive. oh and there doesn't exist a directory /dev/cdrom /dev/hdc etc...

  8. #8
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    Default Re: undetected dvd-writer DRW 24B3LT Sata

    cw9000 wrote:

    >
    > Code:
    > --------------------
    > lsscsi
    > --------------------
    >
    > Code:
    > --------------------
    > [1:0:0:0] disk ATA ST31000528AS CC44 /dev/sda
    > --------------------
    > I think that's my hard drive. oh and there doesn't exist a directory
    > /dev/cdrom /dev/hdc etc...
    >

    Yes that is your harddisk, the cdrom would show up as line with something
    like /dev/sr0 in it.
    Just a wild guess if you did not try already. Can you boot with the options
    noapic nolapic and see if it makes a difference.

    In addition if you look into your BIOS are there any settings which define
    how your drive is handled (some compatibility mode or something similar)?

    --
    PC: oS 11.3 64 bit | Intel Core2 Quad Q8300@2.50GHz | KDE 4.6.3 | GeForce
    9600 GT | 4GB Ram
    Eee PC 1201n: oS 11.4 64 bit | Intel Atom 330@1.60GHz | KDE 4.6.0 | nVidia
    ION | 3GB Ram

  9. #9

    Default Re: undetected dvd-writer DRW 24B3LT Sata

    thanks for trying...but no boot options: noapic nolapic didn't do the trick
    in BIOS there is a general SATA option for IDE or AHCI and I know its set to IDE right now.
    Like I said, b4, I have to plug a different monitor into my computer for BIOS to display correctly,
    so it sure is a pain to go back and forth between the different monitors.(the other monitor is setup in a different room with no a/c and its not my monitor)
    That said, I would gladly go change something in BIOS if you think that would help.
    From what I saw before, that was the only option I could see changing things. There's also an enhanced option for the sata controller. Other than that I can't remember anything.

  10. #10

    Default Re: undetected dvd-writer DRW 24B3LT Sata

    Set your SATA to AHCI

    Furthermore, check your motherboard manual as some mobos require optical SATA devices to be in a specific SATA port.

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