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Thread: opensuse is freezing

  1. #1

    Default opensuse is freezing

    Hi,

    I login to Opensuse. But screen freezes 5-6 minutes later, and I have to restart my computer.

    I've successfully download and applied all the upgrade files from YAST but problem still continues.

    Since I'm not so familiar with Opensuse and Linux world, can you help me about this issue? What is the problem with my computer?

    I'm using dual OS , 64-bit Opensuse and Windows-7 64 bit. I don't have this kind of problem on windows.

  2. #2
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    Default Re: opensuse is freezing

    On 04/21/2011 12:36 AM, ufuk35 wrote:
    >
    > I login to Opensuse. But screen freezes 5-6 minutes later, and I have
    > to restart my computer.


    i wonder what you mean by freeze? like, what happens if you wait five
    minutes, does it unfreeze? (i ask because if it is a new install you
    _may_ be running into the desktop indexer soaking up too much cpu..

    try this: boot the computer and then hit Alt-F2, in the pop up at the
    top center of the screen there is a blank you type into, instead of that
    click on the first little icon to the blank's left (looks kinda like a
    chart line) and up will pop a System Activity read out...watch it for
    those five or six minutes..

    as things change in your system you will see different things taking
    differnt amounts of the CPU...what i want to know is what shows as the
    top user when openSUSE "freezes"...and, then please watch it for a while
    and tell us if the system monitor continues changing even though you
    can't use your mouse or keys..

    and, if so...what happens if you just wait a while...does the big user
    get finished and then you can use your mouse again...or what?

    --
    CAVEAT: http://is.gd/bpoMD
    [openSUSE 11.3 + KDE4.5.5 + Thunderbird3.1.8 via NNTP]
    A Penguin Being Tickled - http://www.youtube.com/watch?v=0GILA0rrR6w

  3. #3
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    Default Re: opensuse is freezing

    I've also had a problem with screen freezing, but not immediately after logging-in. It happened to me when I used many desktop applications (I'm a KDE user, btw). I've read there was a bug in 11.3 and tried some tips - now it doesn't freeze as often.

    It's a good idea to disable automatic updates for openSuse, that might be an issue.

  4. #4

    Default Re: opensuse is freezing

    Quote Originally Posted by DenverD View Post
    On 04/21/2011 12:36 AM, ufuk35 wrote:
    >
    > I login to Opensuse. But screen freezes 5-6 minutes later, and I have
    > to restart my computer.


    i wonder what you mean by freeze? like, what happens if you wait five
    minutes, does it unfreeze? (i ask because if it is a new install you
    _may_ be running into the desktop indexer soaking up too much cpu..

    try this: boot the computer and then hit Alt-F2, in the pop up at the
    top center of the screen there is a blank you type into, instead of that
    click on the first little icon to the blank's left (looks kinda like a
    chart line) and up will pop a System Activity read out...watch it for
    those five or six minutes..

    as things change in your system you will see different things taking
    differnt amounts of the CPU...what i want to know is what shows as the
    top user when openSUSE "freezes"...and, then please watch it for a while
    and tell us if the system monitor continues changing even though you
    can't use your mouse or keys..

    and, if so...what happens if you just wait a while...does the big user
    get finished and then you can use your mouse again...or what?

    --
    CAVEAT: C A V E A T
    [openSUSE 11.3 + KDE4.5.5 + Thunderbird3.1.8 via NNTP]
    A Penguin Being Tickled - http://www.youtube.com/watch?v=0GILA0rrR6w
    On desktop, when I click Alt+F2 "run application" windows is opening. But there is nothing like something like chart line? What am I missing?

  5. #5
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    Default Re: opensuse is freezing

    On 04/21/2011 09:36 PM, ufuk35 wrote:
    > On desktop, when I click Alt+F2 "run application" windows is opening.
    > But there is nothing like something like chart line? What am I missing?


    maybe you are missing telling us what operation system and version you
    are using, and what desktop environment you are using...and, i therefore
    i assumed you use what i use [see mine in my sig]--when i click on
    Alt+F2 i see this
    http://www.imagebam.com/image/e666ff129049669
    top center of my screen..

    so, tell the folks here what you are running...i don't know the command
    line to launch a system activity monitor in all of the available desktops..

    try this: open a terminal and type/enter:

    Code:
    top
    that should work on every Linux on the planet..

    --
    CAVEAT: http://is.gd/bpoMD
    [openSUSE 11.3 + KDE4.5.5 + Thunderbird3.1.8 via NNTP]
    A Penguin Being Tickled - http://www.youtube.com/watch?v=0GILA0rrR6w

  6. #6

    Default Re: opensuse is freezing

    I'm using 64-bit Opensuse 11.4 with GNOME desktop.

    I tried what you have told me:
    At first, I had been using my computer for 30 minutes, suddenly freezed, so I had to restart my computer.

    After the second login, I have tried "top" code and statsitics windows was open. I was checking the values, then maybe 1 minute later it freezed. But the statistics values are being changed every second although the screen was freezed. It seems somehow Opensuse OS is still running.
    Since it freezed, I couldn't take the screenshot but I realized a fixed value on the performance window:

    User PR NI VIRT RES SHR S %CPU %MEM TIME COMMAND
    root 20 0 12460 812 668 S 0 0 0:01:32 init

    And top of the windows it was written

    CPU(s): 0.0% us 0.3%sy 0.10% ni 99.7% id 0.0% wa........

  7. #7
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    Default Re: opensuse is freezing

    On 04/22/2011 09:36 PM, ufuk35 wrote:
    >
    > It seems somehow Opensuse OS is still running.


    that means the operating system is not frozen...instead it is probably a
    desktop or graphics problem


    > User PR NI VIRT RES SHR S %CPU %MEM TIME COMMAND
    > root 20 0 12460 812 668 S 0 0 0:01:32
    > init


    that doesn't tell me much because it shows zero CPU...at the first
    moments of the freeze was there a line with a high CPU using something,
    if so what was the name of the program (in the "COMMAND" column)..

    and, can you confirm that you did this prior to beginning the install:
    http://dl.dropbox.com/u/10573557/11.3%20Install/1.jpg
    if not, check the install media now, if it is corrupted that could VERY
    easily be the underlying cause of this problem..

    and, from your posts so far i can't see if this is a first time install
    of openSUSE (or Linux) or an upgrade from a previous install...if an
    upgrade, the _way_ you upgraded might have left gremlins laying around
    to kill your new system..

    and, tell us more about your hardware...like maybe you have a wireless
    keyboard that is not working well with Linux, and if you plug in a
    different one, all will be swell...etc etc etc

    or maybe it is just a video driver problem, see here:
    http://tinyurl.com/23mgej6 and http://tinyurl.com/37v9y7m

    the bottom line: at this point i have *no* idea what might be the
    cause...you say you have "applied all the upgrade files" but, i wonder
    what other programs or tweaks you might have applied also...some can
    interfere and cause problems...

    please show us the output of entering the following into a terminal

    Code:
    zypper lr -d
    and copy/paste the output back to this thread using the instructions
    here: http://goo.gl/i3wnr

    with that we _might_ get an idea of where to look..

    --
    CAVEAT: http://is.gd/bpoMD
    [openSUSE 11.3 + KDE4.5.5 + Thunderbird3.1.8 via NNTP]
    A Penguin Being Tickled - http://www.youtube.com/watch?v=0GILA0rrR6w

  8. #8

    Default Re: opensuse is freezing

    Quote Originally Posted by DenverD View Post
    On 04/22/2011 09:36 PM, ufuk35 wrote:
    >
    > It seems somehow Opensuse OS is still running.


    that means the operating system is not frozen...instead it is probably a
    desktop or graphics problem
    If it is a graphic card problem, how can I check if the correct driver is installed or not?

    Quote Originally Posted by DenverD View Post
    On 04/22/2011 09:36 PM, ufuk35 wrote:[color=blue]
    that doesn't tell me much because it shows zero CPU...at the first
    moments of the freeze was there a line with a high CPU using something,
    if so what was the name of the program (in the "COMMAND" column)..
    Actually the screen changes every second and the time of the problem is not accurate so I cannot catch it.

    Quote Originally Posted by DenverD View Post
    and, can you confirm that you did this prior to beginning the install:
    http://dl.dropbox.com/u/10573557/11.3%20Install/1.jpg
    if not, check the install media now, if it is corrupted that could VERY
    easily be the underlying cause of this problem..
    Yes, I definitely checked the media. My DVD was OK!

    Quote Originally Posted by DenverD View Post
    and, from your posts so far i can't see if this is a first time install
    of openSUSE (or Linux) or an upgrade from a previous install...if an
    upgrade, the _way_ you upgraded might have left gremlins laying around
    to kill your new system..
    I've just upgraded what Opensuse suggested me in control panel menu in YAST. Also additionally I've installed Pidgin. That's all.

    Quote Originally Posted by DenverD View Post
    and, tell us more about your hardware...like maybe you have a wireless
    keyboard that is not working well with Linux, and if you plug in a
    different one, all will be swell...etc etc etc
    I have more to tell you about this part:
    At the beginning, I've installed Windows7 and Ubuntu on this computer. But this freezing problem was happening on both systems. Then I figured out problematic on-board LAN causes this problem. I disabled problematic LAN in BIOS and inserted another NIC into my mainboard and started using it. After this operation windows is OK but the problem continued on Ubuntu. So that's why I've installed Opensuse. But as you see problem continues with Opensuse also. So can disabled on-board NIC cause this problem?

    General hardware items are PS2 keyboard and mouse, ASUS mainboard P7P55D-E PRO and Sapphire ATI HD Radeon 4830 graphic card.

    Here is the output you requested:

    Code:
    ufuk@dhcppc3:~/Desktop> zypper lr -d 
     # | Alias                            | Name                             | Enabled | Refresh | Priority | Type   | URI                                                                  | Service 
     --+----------------------------------+----------------------------------+---------+---------+----------+--------+----------------------------------------------------------------------+-------- 
     1 | Updates-for-openSUSE-11.4-11.4-0 | Updates for openSUSE 11.4 11.4-0 | Yes     | Yes     |   99     | rpm-md | Index of /update/11.4                            |         
     2 | openSUSE-11.4-11.4-0             | openSUSE-11.4-11.4-0             | Yes     | No      |   99     | yast2  | cd:///?devices=/dev/disk/by-id/ata-LITE-ON_DVDRW_SHM-165P6S,/dev/sr0 |         
     3 | repo-debug                       | openSUSE-11.4-Debug              | No      | Yes     |   99     | NONE   | Index of /debug/distribution/11.4/repo/oss       |         
     4 | repo-debug-update                | openSUSE-11.4-Update-Debug       | No      | Yes     |   99     | NONE   | Index of /debug/update/11.4                      |         
     5 | repo-non-oss                     | openSUSE-11.4-Non-Oss            | Yes     | Yes     |   99     | yast2  | Index of /distribution/11.4/repo/non-oss         |         
     6 | repo-oss                         | openSUSE-11.4-Oss                | Yes     | Yes     |   99     | yast2  | Index of /distribution/11.4/repo/oss             |         
     7 | repo-source                      | openSUSE-11.4-Source             | No      | Yes     |   99     | NONE   | Index of /source/distribution/11.4/repo/oss      |         
     ufuk@dhcppc3:~/Desktop>

  9. #9

    Default Re: opensuse is freezing

    There is a note about Gnome and the latest suse release right at the start of the forum at the top. You might try looking there.

    If your new to linux and don't want much more than what windows usually offers you could try Kubutu which uses the KDE desktop and is really easy to install. For me though it doesn't allow me to do many things that I usually do but it does seem to be a painless route. The whole of KDE now is a little like that in any case.

    Alternatively you could try 11.4 with the kde desktop. Then you may find that you have to ask about updates not working and slow web browsers.

    John

  10. #10
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    Default Re: opensuse is freezing

    On 04/23/2011 02:36 PM, ufuk35 wrote:
    >
    > If it is a graphic card problem, how can I check if the correct driver
    > is installed or not?


    if you can click on My Computer you can learn the name/model of your
    graphics set up as well as the driver being used, if you have either ATI
    or nvidia it is almost always useful to switch from the open source
    driver to the company made one, look her for much detail:
    http://tinyurl.com/37v9y7m, http://tinyurl.com/23mgej6 and many other
    posts in these forums..

    careful: do NOT go out on the wide net because you _will_ find how-tos
    for Ubuntu, Red Hat and others and they (mostly) will KILL your system..

    in fact, seek openSUSE 11.4 solutions....because most (if not all) 11.1
    solutions won't help you at all..


    >
    > Actually the screen changes every second and the time of the problem is
    > not accurate so I cannot catch it.


    yep, if it is going to show anything yo have to be watching _when_ the
    freeze happens...it might be just a short burst of something starting
    up, and going to sleep..

    > I have more to tell you about this part:
    > At the beginning, I've installed Windows7 and Ubuntu on this computer.
    > But this freezing problem was happening on both systems. Then I figured
    > out problematic on-board LAN causes this problem. I disabled problematic
    > LAN in BIOS and inserted another NIC into my mainboard and started using
    > it. After this operation windows is OK but the problem continued on
    > Ubuntu. So that's why I've installed Opensuse. But as you see problem
    > continues with Opensuse also. So can disabled on-board NIC cause this
    > problem?


    on, now (maybe) we know where to begin (unless it is a graphics
    problem...since you have an ATI graphics take the steps to get the best
    driver loaded...no matter if you also have a networking problem..

    i wonder if your new NIC is 64 bit capable and if it has a 64 bit
    driver, and if that driver is stable or flakey, or maybe and and and..

    there are some really savvy networking gurus around here (but, that
    ain't me) i suggest you start a new thread in the networking forum
    <http://forums.opensuse.org/english/get-technical-help-here/network-internet/>
    with a subject like "Suspected NIC caused system freeze"

    be sure and reference this thread
    <http://forums.opensuse.org/showthread.php?t=458425> and give all
    details of the hardware, trouble with ubuntu/win7 and now openSUSE..

    WAIT: you need to do three things before you start a new thread (maybe
    it isn't a networking card problem):

    1. take a look at the logs that _might_ have noted an error just before
    or during the 'freeze'..try this:

    - press Alt+F2 type in

    Code:
    gnomesu gedit /var/log/messages
    - you will be asked for the root password, give it..

    - when the file opens be careful and try not to make any changes to
    it...you ARE root...navigate down to the bottom of the file and and then
    search (using the gedit menu) *backwards* for the word "error" or
    "panic" and see if the date and times in the far left edge are near any
    of the 'freezes' you had....if so, please gather up a few lines either
    side of each of those and copy past them back into this thread (again,
    inside the code tags like you did with the "zypper lr -d" **do NOT try
    to send the whole messages file...nor even 50 lines from it...

    - when you have collected what might be useful close gedit without
    saving the file..

    2. take a look at all the problems folks have had with that mother board
    here <http://tinyurl.com/3qybejx> and see if you can find a common
    thread, and maybe a solution....AND!!

    3. go to the asus site and see if there is a bios update for that board,
    maybe it was born with broken built in networking, and that was later
    fixed....if so, update the bios..

    > ufuk@dhcppc3:~/Desktop> zypper lr -d


    thanks for sending that list, but unfortunately i learned nothing from it..

    --
    CAVEAT: http://is.gd/bpoMD
    [openSUSE 11.3 + KDE4.5.5 + Thunderbird3.1.8 via NNTP]
    A Penguin Being Tickled - http://www.youtube.com/watch?v=0GILA0rrR6w

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