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Thread: 11.4 is not recognising USBs

  1. #1
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    Default 11.4 is not recognising USBs

    It is not recognising USB photographs, whereas 10.1 (don't ask) did. /proc/partitions shows
    no change. No usb modules are loaded, and loading usb_storage, usbhid and hid (which
    works on some other Linuces) doesn't help.

  2. #2
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    Smile Re: 11.4 is not recognising USBs

    It is not recognizing USB photographs, whereas 10.1 (don't ask) did. /proc/partitions shows
    no change. No usb modules are loaded, and loading usb_storage, usbhid and hid (which
    works on some other Linuxes) doesn't help.
    So, when you say USB, what type of device does that mean? Thumb Drive? USB Card Reader Appliance? External Hard drive, CD/DVD ROM drive? When you click on the Device Notifier in the System Tray, do any devices appear?

    Thank You,
    My Blog: https://forums.opensuse.org/blogs/jdmcdaniel3/

    Software efficiency halves every 18 months, thus compensating for Moore's Law

    Its James again from Austin, Texas

  3. #3
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    Default Re: 11.4 is not recognising USBs

    This works for me on KDE4 and LXDE desktops.

    I suspect this could be device specific (ie specific to the device(s) you are using). If you type:
    Code:
    lsusb
    it should show the usb device. If it does not (and I suspect it won't based on the other locations you noted you looked in your post), then IMHO you could be in bug reporting territory.

    It is important you obtain the product/device ID for a bug report, as my guess this is hardware specific (sometimes plugging in to a different USB hub helps).

    If you can not get the product/device id from openSUSE, you should be able to do so from some other distributions (as you note they work for you), and that information might also be useful in your bug report.

    There is guidance here for bug reports: openSUSE:Submitting bug reports - openSUSE and you can use your openSUSE forum username and password when logging on to bugzilla. If the SuSE-GmbH packager comes up with a fix, they are generally very good about submitting their fixes upstream so that all Linux distributions will benefit (which is something some other Linux distributions do not do, or if they do pass fixes upstream they are very slow in doing so).

  4. #4
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    Default Re: 11.4 is not recognising USBs

    Thanks for both replies. I am not totally sure what the term 'system tray' refers to, but I assume it means one of the acreens
    accessible through the 'Computer' desktop tab. Anyway, I can't find a device notifier anywhere plausible, but lsusb notes simply
    that I have seven of the things (just ordinary USB connexions, nothing special):

    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

    Of course, I can't be quite certain that the ports SUSE sees are connected to the sockets on the outside of the case, which
    doesn't entirely help, but it is highly probable.

    However, by installing the desktop kernel, I have got a bit further, and USB seems rather more visible in the system, and
    I have added 'user' to the usbfs entry is fstab (which wasn't there before). What is more, I have now got SOME messages in
    /var/log/messages (hurrah!):

    Apr 18 09:04:52 wheeler kernel: [38252.488303] usb 3-2: new full speed USB device using ohci_hcd and address 10
    Apr 18 09:04:52 wheeler kernel: [38252.616194] usb 3-2: device descriptor read/64, error -62
    Apr 18 09:04:53 wheeler kernel: [38252.845195] usb 3-2: device descriptor read/64, error -62
    Apr 18 09:04:53 wheeler kernel: [38253.069197] usb 3-2: new full speed USB device using ohci_hcd and address 11
    Apr 18 09:04:53 wheeler kernel: [38253.197195] usb 3-2: device descriptor read/64, error -62
    Apr 18 09:04:53 wheeler kernel: [38253.426194] usb 3-2: device descriptor read/64, error -62
    Apr 18 09:04:54 wheeler kernel: [38253.650299] usb 3-2: new full speed USB device using ohci_hcd and address 12
    Apr 18 09:04:54 wheeler kernel: [38254.054181] usb 3-2: device not accepting address 12, error -62
    Apr 18 09:04:54 wheeler kernel: [38254.177193] usb 3-2: new full speed USB device using ohci_hcd and address 13
    Apr 18 09:04:54 wheeler kernel: [38254.579193] usb 3-2: device not accepting address 13, error -62

    There's clearly some misconfiguration, but it's unclear where to attack it.

  5. #5
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    Default Re: 11.4 is not recognising USBs

    Progress. I should have to check how the box is wired, but I can now get the kernel to recognise the device on three out
    of four slots - naturally, the one I tried first was the bad one. What's wrong with that port is unclear, but it's a common one
    with USB sockets connected by string and sealing wax.

    Next stage: to find out why Gnome/Nautilus/etc. are not picking it up. Sigh.

  6. #6
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    Default Re: 11.4 is not recognising USBs

    Curioser and curioser.

    I have tried with a common or garden USB stick, and get the same effect. The kernel recognises them correctly
    (both dmesg and lsusb give the correct identifications), but they get no further. They appear in /proc/bus/usb
    (as a small, regular file) and /dev/bus/usb (as character devices).

    However, neither mount -l nor df -a show anything, and I haven't found how my previous system turned a
    character device into a file system!

  7. #7
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    Default Re: 11.4 is not recognising USBs

    Sorry about so many self-repetitions, but this is definitely Nautilus (if that is what controls automounting, as I think it is).
    Despite the bizarrities, the USB layer is working fine, and I have managed to mount a stick.

  8. #8
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    Default Re: 11.4 is not recognising USBs

    Are you able to manually mount the USB devices (assuming they can be seen with " fdisk -l " with root permissions) ?

  9. #9
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    Default Re: 11.4 is not recognising USBs

    Quote Originally Posted by nmm View Post
    Sorry about so many self-repetitions, but this is definitely Nautilus (if that is what controls automounting, as I think it is).
    Despite the bizarrities, the USB layer is working fine, and I have managed to mount a stick.
    Ahh ok ... so you can manually mount.

    Thats good news.

  10. #10
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    Default Re: 11.4 is not recognising USBs

    Yes. And handle my camera by invoking shotwell directly. Problem solved at this level.

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