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Thread: Weird bug with the authentication when updating

  1. #1
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    Default Weird bug with the authentication when updating

    Hi everyone,

    Since I installed the 11.4, I have a weird bug when I do the update process (in GUI). Though it doesn't prevent the updates to install, it is a little annoying.

    When I click the accept button to apply the updates, I get the usual authentication dialog. I input my password and then I get the same dialog but without the field to enter the password. If I click the Authenticate button, the dialog doesn't shut and the update doesn't proceed. But if I click the close button in the title bar, the dialog shuts and the update proceed. I never had this second dialog appearing in both the 11.2 and 11.3.

    Here's some screens :

    screen 1

    screen 2

    Someone has an idea ? Do I file a bug ?

  2. #2
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    Default Re: Weird bug with the authentication when updating

    Strange.
    Not seeing this problem here
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  3. #3
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    Default Re : Re: Weird bug with the authentication when updating

    Yeah I know.... I'll wait to see if someone encounter this problem and if not, I'll file a bug.

  4. #4
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    Default Re: Weird bug with the authentication when updating

    On 04/01/2011 08:06 PM, DaaX wrote:
    >
    > I never had this second dialog appearing
    > in both the 11.2 and 11.3.


    heh! interesting...i've never heard this report before..

    assumption: it worked correctly for a while, then broke

    so, it ('it' being YaST and/or that new thing kpackageupdaterhelperkit
    (or whatever it is called that replaced YOU) got damaged somehow.....

    so, i suggest you use zypper to reinstall YaST and
    kpackageupdaterhelperkitchensink thing..

    then see if 'it' will start working (together) right again..

    if not, you need to log a bug...(though if you are the only one who
    ever sees it--good luck)

    but, if 'it' does start working, you _might_ be able to eventually
    find out how it got damaged, but probably not (but, i'd start by
    looking at which and how many repos you routinely have
    enabled/refreshing)..

    hey! are you using Tumbleweed??

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  5. #5
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    Default Re : Re: Weird bug with the authentication when updating

    Hi DenverD,

    No, it didn't broke. Since the installation of 11.4 it is like that. I never took time to report it....

    Anyway, I'll do what you suggest to see if it repair it or not and give you feedback before submitting a bug.

    Thanks.

  6. #6
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    Default Re : Re: Weird bug with the authentication when updating

    I forgot,

    I don't use Tumbleweed.

  7. #7
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    Default Re: Weird bug with the authentication when updating

    On 04/01/2011 09:36 PM, DaaX wrote:
    >
    > No, it didn't broke.


    wow...really strange!
    ok, did you (from 11.3 to 11.4) do a format-install, or an upgrade?
    oh, and maybe you went from an RC to gold?

    anyway, yours is VERY unusual and if it was not damaged after install
    (and then broke), it had to be during install (if you burned a disk,
    did you do this: http://tinyurl.com/2ebcf27 ?)

    or, damaged before and carried forward (which is why i asked about the
    format).....anyhow, whatever the particulars of your install should
    probably be in the bug..

    [and, i bet as long as you are the only one to see this, it won't be
    looked at.]

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  8. #8
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    Default Re: Weird bug with the authentication when updating

    I have had similar (but not identical) problems. On one occasion, I hit "cancel" on the second authentication window, and it went on and worked. On another occasion, I cancelled everything, then started the update over again.

    I have no advice of reporting a bug. I have not done so myelf. PackageKit is buggy, but the bugs are elusive and hard to document and repeat.

    As far as I know, this is a completely different updater applet than was used in 11.2 and 11.3.
    openSUSE Leap 15.1; KDE Plasma 5;

  9. #9
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    Default Re : Re: Weird bug with the authentication when updating

    So the culprit could be this pakagekit thing.....

  10. #10
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    Default Re: Weird bug with the authentication when updating

    On 04/01/2011 10:06 PM, DaaX wrote:
    >
    > So the culprit could be this pakagekit thing.....


    that is my guess, and i think it is kinda important to submit every
    bug on it we can...(and, so far that has been several different little
    'hiccups' spread in several different forums here..)

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