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Thread: broadcom 4328 wifi card missing from system (lspci) !!

  1. #1
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    Default broadcom 4328 wifi card missing from system (lspci) !!

    I recently installed suse 11.4 x64 onto my hp tx2000 tablet. everything has been working great including the wifi card. It's a broadcom 4328 a/b/g/n/bluetooth card and it was using the broadcom-wl driver. Earlier today i plugged in an usb wifi adapter to test whether it worked on suse plug and play. Well after plugging in and using this wireless adapter, my internal wifi card is no longer visible to the system. I've tried lspci and its not displayed. I booted into a different suse install and it wont work there. My bios does not seem to have a disable feature and the killswitch is in the correct position. The bluetooth is working but the wifi is not. In lspci i used to see "hp integrated (wireless+bluetooth)" and "broadcom 4328..." but now only the former.

    Any ideas?!

    Thanks,
    Robert

  2. #2
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    Default Re: broadcom 4328 wifi card missing from system (lspci) !!

    On 03/27/2011 05:36 AM, hoisnass wrote:
    >
    > I recently installed suse 11.4 x64 onto my hp tx2000 tablet. everything
    > has been working great including the wifi card. It's a broadcom 4328
    > a/b/g/n/bluetooth card and it was using the broadcom-wl driver. Earlier
    > today i plugged in an usb wifi adapter to test whether it worked on suse
    > plug and play. Well after plugging in and using this wireless adapter,
    > my internal wifi card is no longer visible to the system. I've tried
    > lspci and its not displayed. I booted into a different suse install and
    > it wont work there. My bios does not seem to have a disable feature and
    > the killswitch is in the correct position. The bluetooth is working but
    > the wifi is not. In lspci i used to see "hp integrated
    > (wireless+bluetooth)" and "broadcom 4328..." but now only the former.


    I know you rebooted since plugging in the USB device, but have you powered off?
    It is obvious that your bus adapters are messed up. It is surprising that a USB
    device could do this - it has not happened to me. If a cold reboot doesn't
    restore it, please post the output of the '/sbin/lspci -nn' command, place the
    full output of dmesg in pastebin.opensuse.org, and post the link here.

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    Default Re: broadcom 4328 wifi card missing from system (lspci) !!

    Quote Originally Posted by lwfinger View Post
    On 03/27/2011 05:36 AM,

    I know you rebooted since plugging in the USB device, but have you powered off?
    It is obvious that your bus adapters are messed up. It is surprising that a USB
    device could do this - it has not happened to me. If a cold reboot doesn't
    restore it, please post the output of the '/sbin/lspci -nn' command, place the
    full output of dmesg in pastebin.opensuse.org, and post the link here.
    I've rebooted several times now and have powered off the machine, I even removed the battery for a while. I am very surprised with how this occurred as well.

    Here is my dmesg: SUSE Paste

    lspci output:

    00:00.0 RAM memory [0500]: nVidia Corporation C51 Host Bridge [10de:02f0] (rev a2)
    00:00.1 RAM memory [0500]: nVidia Corporation C51 Memory Controller 0 [10de:02fa] (rev a2)
    00:00.2 RAM memory [0500]: nVidia Corporation C51 Memory Controller 1 [10de:02fe] (rev a2)
    00:00.3 RAM memory [0500]: nVidia Corporation C51 Memory Controller 5 [10de:02f8] (rev a2)
    00:00.4 RAM memory [0500]: nVidia Corporation C51 Memory Controller 4 [10de:02f9] (rev a2)
    00:00.5 RAM memory [0500]: nVidia Corporation C51 Host Bridge [10de:02ff] (rev a2)
    00:00.6 RAM memory [0500]: nVidia Corporation C51 Memory Controller 3 [10de:027f] (rev a2)
    00:00.7 RAM memory [0500]: nVidia Corporation C51 Memory Controller 2 [10de:027e] (rev a2)
    00:02.0 PCI bridge [0604]: nVidia Corporation C51 PCI Express Bridge [10de:02fc] (rev a1)
    00:03.0 PCI bridge [0604]: nVidia Corporation C51 PCI Express Bridge [10de:02fd] (rev a1)
    00:05.0 VGA compatible controller [0300]: nVidia Corporation C51 [Geforce Go 6150] [10de:0244] (rev a2)
    00:09.0 RAM memory [0500]: nVidia Corporation MCP51 Host Bridge [10de:0270] (rev a2)
    00:0a.0 ISA bridge [0601]: nVidia Corporation MCP51 LPC Bridge [10de:0260] (rev a3)
    00:0a.1 SMBus [0c05]: nVidia Corporation MCP51 SMBus [10de:0264] (rev a3)
    00:0a.3 Co-processor [0b40]: nVidia Corporation MCP51 PMU [10de:0271] (rev a3)
    00:0b.0 USB Controller [0c03]: nVidia Corporation MCP51 USB Controller [10de:026d] (rev a3)
    00:0b.1 USB Controller [0c03]: nVidia Corporation MCP51 USB Controller [10de:026e] (rev a3)
    00:0d.0 IDE interface [0101]: nVidia Corporation MCP51 IDE [10de:0265] (rev f1)
    00:0e.0 IDE interface [0101]: nVidia Corporation MCP51 Serial ATA Controller [10de:0266] (rev f1)
    00:10.0 PCI bridge [0604]: nVidia Corporation MCP51 PCI Bridge [10de:026f] (rev a2)
    00:10.1 Audio device [0403]: nVidia Corporation MCP51 High Definition Audio [10de:026c] (rev a2)
    00:14.0 Bridge [0680]: nVidia Corporation MCP51 Ethernet Controller [10de:0269] (rev a3)
    00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration [1022:1100]
    00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map [1022:1101]
    00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller [1022:1102]
    00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control [1022:1103]

    As you can see there is no 'Network Controller' device..

  4. #4
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    Default Re: broadcom 4328 wifi card missing from system (lspci) !!

    You tried reinstall?
    Last edited by Rauhmaru; 27-Mar-2011 at 17:26.

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    Default Re: broadcom 4328 wifi card missing from system (lspci) !!

    Quote Originally Posted by Rauhmaru View Post
    You tried reinstall?
    I tried the b43 firmware install. It did nothing and I know the b43 drivers are blacklisted. The broadcom-wl driver was installed and working before.

    Yes I have reinstalled. As mentioned before, my other suse 11.2 install on my machine doesn't recognize the broadcom device anymore too.

  6. #6
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    Default Re: broadcom 4328 wifi card missing from system (lspci) !!

    On 03/27/2011 07:06 PM, hoisnass wrote:

    There are two things in your dmesg output that do not look right. The first is

    [ 3.579081] usb 2-7: New USB device found, idVendor=03f0, idProduct=171d
    [ 3.579085] usb 2-7: New USB device strings: Mfr=1, Product=2, SerialNumber=0
    [ 3.579088] usb 2-7: Product: HP Integrated Module
    [ 3.579090] usb 2-7: Manufacturer: Broadcom Corp

    What Broadcom device is connected to your USB system? What does lsusb show? I
    suppose this could be the Bluetooth device.

    The second thing is

    [ 8.994198] forcedeth: Reverse Engineered nForce ethernet driver. Version 0.64.
    [ 8.994510] ACPI: PCI Interrupt Link [LMAC] enabled at IRQ 20
    [ 8.994527] forcedeth 0000:00:14.0: PCI INT A -> Link[LMAC] -> GSI 20 (level,
    high) -> IRQ 20
    [ 8.994532] forcedeth 0000:00:14.0: setting latency timer to 64
    [ 8.994539] forcedeth 0000:00:14.0: PCI: Disallowing DAC for device
    [ 8.994541] forcedeth 0000:00:14.0: 64-bit DMA failed, using 32-bit addressing
    [ 8.994543] forcedeth 0000:00:14.0: PCI: Disallowing DAC for device
    [ 8.994545] forcedeth 0000:00:14.0: 64-bit DMA (consistent) failed, using
    32-bit ring buffers

    I am surprised that the Ethernet controller is forced to 32-bit operation. I
    suppose that may be right if you have a 32-bit OS.

    What happens if you go into the BIOS and reset it to the Factory Default settings?


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    Default Re: broadcom 4328 wifi card missing from system (lspci) !!

    Quote Originally Posted by lwfinger View Post
    What Broadcom device is connected to your USB system? What does lsusb show? I
    suppose this could be the Bluetooth device.
    yes this is the bluetooth device. lsusb:

    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 001 Device 002: ID 04b4:6560 Cypress Semiconductor Corp. CY7C65640 USB-2.0 "TetraHub"
    Bus 002 Device 002: ID 03f0:171d Hewlett-Packard Wireless (Bluetooth + WLAN) Interface [Integrated Module]
    Bus 001 Device 004: ID 04f2:b015 Chicony Electronics Co., Ltd VGA 24fps UVC Webcam
    Bus 001 Device 005: ID 08ff:1600 AuthenTec, Inc. AES1600
    Bus 001 Device 006: ID 056a:0093 Wacom Co., Ltd TPC93

    Quote Originally Posted by lwfinger View Post
    What happens if you go into the BIOS and reset it to the Factory Default settings?
    I just did a reset in BIOS and still the same issues.

  8. #8
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    Default Re: broadcom 4328 wifi card missing from system (lspci) !!

    On 03/27/2011 08:36 PM, hoisnass wrote:
    >
    > lwfinger;2313304 Wrote:
    >>
    >> What Broadcom device is connected to your USB system? What does lsusb
    >> show? I
    >> suppose this could be the Bluetooth device.
    >>

    >
    > yes this is the bluetooth device. lsusb:
    >
    > Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    > Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    > Bus 001 Device 002: ID 04b4:6560 Cypress Semiconductor Corp. CY7C65640
    > USB-2.0 "TetraHub"
    > Bus 002 Device 002: ID 03f0:171d Hewlett-Packard Wireless (Bluetooth +
    > WLAN) Interface [Integrated Module]
    > Bus 001 Device 004: ID 04f2:b015 Chicony Electronics Co., Ltd VGA 24fps
    > UVC Webcam
    > Bus 001 Device 005: ID 08ff:1600 AuthenTec, Inc. AES1600
    > Bus 001 Device 006: ID 056a:0093 Wacom Co., Ltd TPC93
    >
    > lwfinger;2313304 Wrote:
    >>
    >> What happens if you go into the BIOS and reset it to the Factory
    >> Default settings?

    >
    > I just did a reset in BIOS and still the same issues.


    The only other thing to try is opening the case (if possible) and reseating the
    wifi card. On most laptops, there is a "trap door" on the bottom. I don't know
    about the tablet.

    If that doesn't work, I think we have to conclude that your motherboard is
    broken. Either that USB device you plugged in was defective and damaged
    something (unlikely), or the fault just happened at the same time (bad karma).

    I have run out of ideas.

  9. #9
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    Question Re: broadcom 4328 wifi card missing from system (lspci) !!

    Hello all!

    Maybe just a silly idea:

    Is the original operating system (from Mircosoft?) still installed?
    Maybe you try to activate the wireless LAN there?

    Compare:

    1)
    forum.ubuntuusers.de:
    [HP Compaq 6715s][bcmw4311]Wlan-Karte wird nicht erkannt and
    [HP Compaq 6715s][bcmw4311] Wlan-Karte wird nicht erkannt (Page 2)
    (German, but to the to the same numeric ID 03f0:171d )

    2)
    Thread: Broadcom Wireless Getting Soft Locked (in this forums but to the Broadcom device with numeric ID 14e4:4315 )


    Have a lot of luck
    Martin
    (pistazienfresser)

  10. #10
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    Default Re: broadcom 4328 wifi card missing from system (lspci) !!

    Ok so I've pulled out the mini pci express wifi adapter from inside the tablet. i booted without and then with it again, still nothing. I do have MS Vista still installed, tried to go there..still nothing. I have found all over the net that people have problems with this laptop and heat issues killing the wifi and gpu. Supposedly it IS a motherboard issue. I guess I am one of the fortunate ones to get 4+ years with this device and no problems, until now.

    I'll update if anything else comes up, Thanks so much to all here!

    - Robert

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