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Thread: Firefox dies - first launch only

  1. #1
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    Default Firefox dies - first launch only

    On OpenSuse 11.3, the first time I try to launch Firefox it immediately dies. Even happens using safe-mode with all addins disabled. After that it launches fine. Happens with my id or using root.

  2. #2

    Default Re: Firefox dies - first launch only

    jdoppke wrote:
    > On OpenSuse 11.3, the first time I try to launch Firefox it immediately
    > dies. Even happens using safe-mode with all addins disabled. After
    > that it launches fine. Happens with my id or using root.


    You don't say how you are trying to "launch" it, or anything about your
    environment except that it's 11.3.

    All I can see in my crystal ball is a tatty bit of paper that says
    "start it from the command-line and tell us what it says" in shaky
    handwriting.


  3. #3

    Default Re: Firefox dies - first launch only

    A good way to help find errors when starting applications is run them from konsole (or any other command terminal)

    Try opening konsole and then type in firefox, it will try to run firefox and show errormsgs on whatever is failing which may give you a clue on fixing it

    Quick way to run konsole is press alt & f2, type konsole and hit enter

  4. #4
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    Default Re: Firefox dies - first launch only

    Quote Originally Posted by djh-novell View Post
    You don't say how you are trying to "launch" it, or anything about your
    environment except that it's 11.3.

    All I can see in my crystal ball is a tatty bit of paper that says
    "start it from the command-line and tell us what it says" in shaky
    handwriting.
    "Launch" means click on icon, select from menu, or start from command line.

    When starting from the command line, I get the same warning whether it works or not (ie first or subsequent attempts) - "*** nss-shared-helper: Shared database disabled (set NSS_USE_SHARED_DB to enable)"

  5. #5
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    Default Re: Firefox dies - first launch only

    Quote Originally Posted by jdoppke View Post
    Happens with my id or using root.
    Please don't run firefox as root. Be cautious about running any GUI program as root, and avoid a GUI login as root.

    I suggest you create a new user account, and then see if this happens on that new account. If it doesn't happen with the new account, then you probably have something messed up in your profile settings.
    openSUSE Leap 15.1; KDE Plasma 5;
    testing Leap 15.2Alpha

  6. #6
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    Default Re: Firefox dies - first launch only

    Quote Originally Posted by jdoppke View Post
    When starting from the command line, I get the same warning whether it works or not (ie first or subsequent attempts) - "*** nss-shared-helper: Shared database disabled (set NSS_USE_SHARED_DB to enable)"
    I always get that message. It does not seem to cause any problems. I just ignore it.
    openSUSE Leap 15.1; KDE Plasma 5;
    testing Leap 15.2Alpha

  7. #7

    Default Re: Firefox dies - first launch only

    On 03/25/2011 06:06 AM, jdoppke wrote:
    >
    > djh-novell;2311741 Wrote:
    >>
    >> You don't say how you are trying to "launch" it, or anything about
    >> your
    >> environment except that it's 11.3.
    >>
    >> All I can see in my crystal ball is a tatty bit of paper that says
    >> "start it from the command-line and tell us what it says" in shaky
    >> handwriting.

    >
    > "Launch" means click on icon, select from menu, or start from command
    > line.
    >
    > When starting from the command line, I get the same warning whether it
    > works or not (ie first or subsequent attempts) - "***
    > nss-shared-helper: Shared database disabled (set NSS_USE_SHARED_DB to
    > enable)"


    I'm seeing the same behavior. But not everytime. I.e., it's not
    reproducible on demand. It doesn't seem to matter if I start from the
    panel or the menu or by clicking on a link in an email message. Firefox
    will start, run for about 5 seconds, then die. A dialog box will pop up
    giving the option of sending a report to Mozilla, and asking if I'd like
    to restart or close, etc. Since I'm not at home I can't recall exactly
    what it said.

    I'm running 11.3, stock KDE install (4.4.5?). When Firefox updated
    itself, there were a couple of plugins that were said to be incompatible
    which were disabled. One of them was the openSUSE KDE theme integration
    (can't recall if it was Air or Oxygen).

    I manually disabled two others - one was the google toolbar, and the
    other was Novell's Moonlight IIRC. I don't think I had had the trouble
    since. My guess is it was moonlight that was causing the problem. I'll
    re-enable them one by one tonight to try to isolate the issue.

    For the OP, I'd recommend that you kill add-ons, then re-enable them
    until you find which (if it is an add-on problem) is causing the issue.

    HTH...

    ....Kevin
    --
    Kevin Miller
    Juneau, Alaska
    http://www.alaska.net/~atftb
    "In the history of the world, no one has ever washed a rented car."
    - Lawrence Summers

  8. #8
    Join Date
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    Default Re: Firefox dies - first launch only

    jdoppke wrote:

    > On OpenSuse 11.3, the first time I try to launch Firefox it immediately
    > dies. Even happens using safe-mode with all addins disabled. After
    > that it launches fine. Happens with my id or using root.


    Try this. Start firefox in safe mode but simply dismiss the box that pops
    up and asks you if you want to make any of these changes permanent. Are you
    able to run firefox normally (for just one time) after that?

    <snip>

    > When starting from the command line, I get the same warning whether it
    > works or not (ie first or subsequent attempts) - "***
    > nss-shared-helper: Shared database disabled (set NSS_USE_SHARED_DB to
    > enable)"


    This last message is harmless.

    I used to see problems similar to what you are referring to, but it hasn't
    appeared to affect me lately, for at lest the last two weeks or so (before
    that it was like clockwork). The cause/trigger when it was occuring in my
    case was strange to say the least.

    If your behaviour is the same as I was seeing...

    When firefox won't run, have a look at the file "compatibility.ini" in your
    profile. It should contain a line like

    LastVersion=3.6.10_2010091400/2010091400

    As long as this line was like that, firefox wouldn't run. To make firefox
    run, I just had to change this line to *anything* else - change it to a
    random string or even add or change a single character. After that, firefox
    ran normally - but just one time.

    Running firefox in safe mode (just getting far enough to dismiss the pop-up
    box as mentioned above was enough) causes this particular line in
    compatibility.ini to change so that firefox would run normally the next
    time. The normal run of firefox however, caused the line in
    compatibility.ini to be restored so the next run of firefox would fail and
    the process would have to be repeated.

    I could change that line and then set compatibility.ini to read only.
    Firefox would run everytime after that (although I wasn't sure what effect
    if any that might have on the system, so I changed it back and just got used
    to starting firefox tiwce).

    After months of repeatable behaviour, it is no longer happening. I don't
    know when whatever it was changed, but about two weeks ago I forgot to use
    the safemode step, and much to my surprise firefox ran. Has been fine
    since.

    I hope this helps you. If this is different than your problem then please
    excuse my ramblings...8-)

    --
    Don



  9. #9
    Join Date
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    Location
    Earth - Denmark
    Posts
    10,730

    Default Re: Firefox dies - first launch only

    On 03/25/2011 02:06 PM, jdoppke wrote:
    >
    > On OpenSuse 11.3, the first time I try to launch Firefox it immediately
    > dies. Even happens using safe-mode with all addins disabled. After
    > that it launches fine. Happens with my id or using root.


    is this an instance of firefox which you also use while booted to
    another operating system--and have its config files on a partition
    shared by both systems?

    --
    DenverD
    CAVEAT: http://is.gd/bpoMD
    [NNTP posted w/openSUSE 11.3, KDE4.5.5, Thunderbird3.1.8, nVidia
    173.14.28 3D, Athlon 64 3000+]
    "It is far easier to read, understand and follow the instructions than
    to undo the problems caused by not." DD 23 Jan 11

  10. #10

    Default Re: Firefox dies - first launch only

    On 03/25/2011 10:08 AM, Kevin Miller wrote:
    > On 03/25/2011 06:06 AM, jdoppke wrote:
    >>
    >> djh-novell;2311741 Wrote:
    >>>
    >>> You don't say how you are trying to "launch" it, or anything about
    >>> your
    >>> environment except that it's 11.3.
    >>>
    >>> All I can see in my crystal ball is a tatty bit of paper that says
    >>> "start it from the command-line and tell us what it says" in shaky
    >>> handwriting.

    >>
    >> "Launch" means click on icon, select from menu, or start from command
    >> line.
    >>
    >> When starting from the command line, I get the same warning whether it
    >> works or not (ie first or subsequent attempts) - "***
    >> nss-shared-helper: Shared database disabled (set NSS_USE_SHARED_DB to
    >> enable)"

    >
    > I'm seeing the same behavior. But not everytime. I.e., it's not
    > reproducible on demand. It doesn't seem to matter if I start from the
    > panel or the menu or by clicking on a link in an email message. Firefox
    > will start, run for about 5 seconds, then die. A dialog box will pop up
    > giving the option of sending a report to Mozilla, and asking if I'd like
    > to restart or close, etc. Since I'm not at home I can't recall exactly
    > what it said.
    >
    > I'm running 11.3, stock KDE install (4.4.5?). When Firefox updated
    > itself, there were a couple of plugins that were said to be incompatible
    > which were disabled. One of them was the openSUSE KDE theme integration
    > (can't recall if it was Air or Oxygen).
    >
    > I manually disabled two others - one was the google toolbar, and the
    > other was Novell's Moonlight IIRC. I don't think I had had the trouble
    > since. My guess is it was moonlight that was causing the problem. I'll
    > re-enable them one by one tonight to try to isolate the issue.
    >
    > For the OP, I'd recommend that you kill add-ons, then re-enable them
    > until you find which (if it is an add-on problem) is causing the issue.
    >
    > HTH...
    >
    > ...Kevin


    Quick followup to my previous post. I re-enabled google toolbar and so
    far no problems. So my guess is it was the Novell supplied dooliewobber...


    --
    Kevin Miller - http://www.alaska.net/~atftb
    Juneau, Alaska
    In a recent survey, 7 out of 10 hard drives preferred Linux
    Registered Linux User No: 307357, http://counter.li.org

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