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Thread: 11.3 breaks Samsung SCX 4300 printing

  1. #1

    Unhappy 11.3 breaks Samsung SCX 4300 printing

    Hello,

    I already noticed that others had similar problems with other Samsung scanner / printers. I could not find any solution in any threads (other than going back to 11.2 or buying a printer from a different vendor), so I'll ask again here:

    Does anyone have a workaround for this issue? I'm running openSuse 11.3 on a 64 bit system.

    Here's some error log output from CUPS:

    E [20/Mar/2011:15:22:35 +0100] [Job 62] Failed to load the PPM image
    E [20/Mar/2011:15:22:35 +0100] [Job 62] Job stopped due to filter errors; please consult the error_log file for details.
    D [20/Mar/2011:15:22:35 +0100] [Job 62] The following messages were recorded from 15:22:34 to 15:22:35
    D [20/Mar/2011:15:22:35 +0100] [Job 62] Adding start banner page "none".
    D [20/Mar/2011:15:22:35 +0100] [Job 62] Adding end banner page "none".
    D [20/Mar/2011:15:22:35 +0100] [Job 62] File of type application/vnd.cups-banner queued by "anonymous".
    D [20/Mar/2011:15:22:35 +0100] [Job 62] hold_until=0
    D [20/Mar/2011:15:22:35 +0100] [Job 62] Queued on "samsungscx4300series" by "anonymous".
    D [20/Mar/2011:15:22:35 +0100] [Job 62] job-sheets=none,none
    D [20/Mar/2011:15:22:35 +0100] [Job 62] argv[0]="samsungscx4300series"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] argv[1]="62"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] argv[2]="anonymous"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] argv[3]="Test Page"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] argv[4]="1"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] argv[5]="job-uuid=urn:uuid:7b31a850-2f34-34b5-76f6-e2d7dbf8133b job-originating-host-name=localhost"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] argv[6]="/var/spool/cups/d00062-001"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[1]="CUPS_DATADIR=/usr/share/cups"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[2]="CUPS_DOCROOT=/usr/share/cups/webcontent"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[6]="CUPS_SERVERROOT=/etc/cups"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[7]="CUPS_STATEDIR=/var/run/cups"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[8]="HOME=/var/spool/cups/tmp"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[10]="SERVER_ADMIN=root@linux-7t58.site"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[11]="SOFTWARE=CUPS/1.4.4"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[12]="TMPDIR=/var/spool/cups/tmp"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[13]="USER=root"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[14]="CUPS_SERVER=/var/run/cups/cups.sock"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[15]="CUPS_ENCRYPTION=IfRequested"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[16]="IPP_PORT=631"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[17]="CHARSET=utf-8"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[18]="LANG=en_US.UTF-8"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[19]="PPD=/etc/cups/ppd/samsungscx4300series.ppd"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[20]="RIP_MAX_CACHE=128m"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[21]="CONTENT_TYPE=application/vnd.cups-banner"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[22]="DEVICE_URI=usb://Samsung/SCX-4300%20Series"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[23]="PRINTER_INFO=Samsung SCX-4300 Series"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[24]="PRINTER_LOCATION="
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[25]="PRINTER=samsungscx4300series"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[26]="CUPS_FILETYPE=document"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] envp[27]="FINAL_CONTENT_TYPE=printer/samsungscx4300series"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] Started filter /usr/lib/cups/filter/bannertops (PID 26844)
    D [20/Mar/2011:15:22:35 +0100] [Job 62] Started filter /usr/lib/cups/filter/pstops (PID 26845)
    D [20/Mar/2011:15:22:35 +0100] [Job 62] Started filter /usr/lib/cups/filter/rastertosamsungspl (PID 26846)
    D [20/Mar/2011:15:22:35 +0100] [Job 62] Started backend /usr/lib/cups/backend/usb (PID 26847)
    D [20/Mar/2011:15:22:35 +0100] [Job 62] load_banner(filename="/var/spool/cups/d00062-001")
    D [20/Mar/2011:15:22:35 +0100] [Job 62] STATE: +connecting-to-device
    D [20/Mar/2011:15:22:35 +0100] [Job 62] Printer using device file "/dev/usblp0"...
    D [20/Mar/2011:15:22:35 +0100] [Job 62] STATE: -connecting-to-device
    D [20/Mar/2011:15:22:35 +0100] [Job 62] backendRunLoop(print_fd=0, device_fd=5, snmp_fd=-1, addr=(nil), use_bc=1, side_cb=0x7fa492dfd810)
    D [20/Mar/2011:15:22:35 +0100] [Job 62] Page = 595x842; 12,12 to 582,830
    D [20/Mar/2011:15:22:35 +0100] [Job 62] Unable to open font file "/usr/share/cups/fonts/Monospace" - No such file or directory
    D [20/Mar/2011:15:22:35 +0100] [Job 62] Unable to open font file "/usr/share/cups/fonts/Monospace-Bold" - No such file or directory
    D [20/Mar/2011:15:22:35 +0100] [Job 62] Unable to open font file "/usr/share/cups/fonts/Monospace-BoldOblique" - No such file or directory
    D [20/Mar/2011:15:22:35 +0100] [Job 62] Unable to open font file "/usr/share/cups/fonts/Monospace-Oblique" - No such file or directory
    D [20/Mar/2011:15:22:35 +0100] [Job 62] PNG image: 128x128x8, color_type=6 (RGB+ALPHA)
    D [20/Mar/2011:15:22:35 +0100] [Job 62] PNG image: 192x128x8, color_type=2 (RGB)
    D [20/Mar/2011:15:22:35 +0100] [Job 62] Page = 595x842; 12,12 to 582,830
    D [20/Mar/2011:15:22:35 +0100] [Job 62] slow_collate=0, slow_duplex=0, slow_order=0
    D [20/Mar/2011:15:22:35 +0100] [Job 62] Before copy_comments - %!PS-Adobe-3.0
    D [20/Mar/2011:15:22:35 +0100] [Job 62] %!PS-Adobe-3.0
    D [20/Mar/2011:15:22:35 +0100] [Job 62] %%BoundingBox: 12 12 582 830
    D [20/Mar/2011:15:22:35 +0100] [Job 62] %cupsRotation: 0
    D [20/Mar/2011:15:22:35 +0100] [Job 62] %%Creator: bannertops/CUPS v1.4.4
    D [20/Mar/2011:15:22:35 +0100] [Job 62] %%CreationDate: Sun 20 Mar 2011 03:22:34 PM CET
    D [20/Mar/2011:15:22:35 +0100] [Job 62] %%LanguageLevel: 2
    D [20/Mar/2011:15:22:35 +0100] [Job 62] %%DocumentData: Clean7Bit
    D [20/Mar/2011:15:22:35 +0100] [Job 62] %%Title: (Test Page)
    D [20/Mar/2011:15:22:35 +0100] [Job 62] %%For: (anonymous)
    D [20/Mar/2011:15:22:35 +0100] [Job 62] %%Pages: 1
    D [20/Mar/2011:15:22:35 +0100] [Job 62] %%DocumentSuppliedResources: font Monospace
    D [20/Mar/2011:15:22:35 +0100] [Job 62] %%+ font Monospace-Bold
    D [20/Mar/2011:15:22:35 +0100] [Job 62] %%+ font Monospace-BoldOblique
    D [20/Mar/2011:15:22:35 +0100] [Job 62] %%+ font Monospace-Oblique
    D [20/Mar/2011:15:22:35 +0100] [Job 62] %%EndComments
    D [20/Mar/2011:15:22:35 +0100] [Job 62] Before copy_prolog - %%BeginProlog
    D [20/Mar/2011:15:22:35 +0100] [Job 62] Before copy_setup - %%Page: coverpage 1
    D [20/Mar/2011:15:22:35 +0100] [Job 62] Before page loop - %%Page: coverpage 1
    D [20/Mar/2011:15:22:35 +0100] [Job 62] Copying page 1...
    D [20/Mar/2011:15:22:35 +0100] [Job 62] pagew = 570.0, pagel = 817.0
    D [20/Mar/2011:15:22:35 +0100] [Job 62] bboxx = 0, bboxy = 0, bboxw = 595, bboxl = 842
    D [20/Mar/2011:15:22:35 +0100] [Job 62] PageLeft = 12.5, PageRight = 582.5
    D [20/Mar/2011:15:22:35 +0100] [Job 62] PageTop = 829.5, PageBottom = 12.5
    D [20/Mar/2011:15:22:35 +0100] [Job 62] PageWidth = 595.0, PageLength = 842.0
    D [20/Mar/2011:15:22:35 +0100] [Job 62] Wrote 1 pages...
    D [20/Mar/2011:15:22:35 +0100] [Job 62] Set job-printer-state-message to "Failed to load the PPM image", current level=ERROR
    D [20/Mar/2011:15:22:35 +0100] [Job 62] End of messages
    D [20/Mar/2011:15:22:35 +0100] [Job 62] printer-state=3(idle)
    D [20/Mar/2011:15:22:35 +0100] [Job 62] printer-state-message="Failed to load the PPM image"
    D [20/Mar/2011:15:22:35 +0100] [Job 62] printer-state-reasons=none

  2. #2

    Default Re: 11.3 breaks Samsung SCX 4300 printing

    And before someone asks, I did download the latest unified driver from Samsung today and re-installed it (even rebooted). I then tried to install the printer in three ways:

    - Using Samsungs printer control panel
    - In CUPS directly
    - Through YASTs printer configurator

    Doesn't matter, the result is always the same. The printer appears to be recognized and responding, but printing fails with a "Failed to load the PPM image" message in the printing job queue.

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