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Thread: Fresh 11.3 KDE 4.4 Cant print from Firefox. CUPS Network printer tests OK

  1. #1
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    Default Fresh 11.3 KDE 4.4 Cant print from Firefox. CUPS Network printer tests OK

    I have a fresh install of 11.3 KDE 4.4 and am trying to set it up to print via CUPS over the network. The printer tests OK from the YAST set up page and will print fine using OO. The HPLIP icon is showing in the system tray.

    When I try to print from Firefox the printer is never discovered and Firefox quits responding so does Thunderbird when you try to print an email. Kwin pops up a message about terminating the application which you have to accept. Konqueror just locks up when you try and print from it and you are forced to kill the application.

    Printing works perfectly on the Host machine regardless of the application used.

    This is a real showstopper here. It's the wife's new machine and she must be able to print from Firefox and Thunderbird.
    Tumbleweed

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    Default Re: Fresh 11.3 KDE 4.4 Cant print from Firefox. CUPS Network printer tests OK

    Hi FlaimBait. Not sure what might be wrong here or whther I can be of any help...

    Read the 'Troubleshooting' section of this guide. Where did you get the HPLIP packages from?

    Make sure that the packages which provide the HPLIP software come from one same repository (i.e. do not mix packages from PackMan with those from openSUSE). You can check the repository of the package in Versions tab of YaST's software management. openSUSE provides HPLIP in the packages hplip and hplip-hpijs but PackMan provides HPLIP in the packages hplip and hplip-hpcups.
    How did you configure the printer? Via hp-setup or CUPS web interface?

    Interesting thread here (may or may not be relevant):

    http://www.faulhammer.org/archiv-mai...quests-cups-14

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    Default Re: Fresh 11.3 KDE 4.4 Cant print from Firefox. CUPS Network printer tests OK

    I checked and both computers hplip versions match and are the ones shipped with openSUSE 11.3. hplip was just there when I enabled the newtork printer in YAST2 on the client machine.

    I didn't understand anything in that gentoo thread at http://www.faulhammer.org/archiv-mai...quests-cups-14.

    Being able to print from Open Office but not from Firefox and Thunderbird seems to be to indicate something. What I am not sure.

    This is a clean install with only .mozilla and .thunderbird and the content of the /Documents directory bought over from the old computer via thumb drive.

    I don't have the luxury of spending months trying to fix this. She is not going to put up with it. It's an openSUSE 11.3 problem as far as I can tell. All this worked in 11.1.

    I used YAST > Printer to set up the the client machine.
    Tumbleweed

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    Default Re: Fresh 11.3 KDE 4.4 Cant print from Firefox. CUPS Network printer tests OK

    Try launching the applications from a console. Maybe you'll get an error message when attempting to print. It is also worth checking /var/log/cups/error_log for any useful indications of what might be failing.

    (The link I gave was just to illuminate problems brought about by CUPS 1.4 for some users - probably not helpful to your situation).

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    Default Re: Fresh 11.3 KDE 4.4 Cant print from Firefox. CUPS Network printer tests OK

    Printing works perfectly on the Host machine regardless of the application used.
    Can you post /etc/cups/printers.conf here?

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    Default Re: Fresh 11.3 KDE 4.4 Cant print from Firefox. CUPS Network printer tests OK

    Here is the dump of the CUPS error log. I have no idea what this means.
    Code:
    E [30/Dec/2010:23:20:34 -0800] Unable to fork /usr/lib/cups/backend/ipp - Cannot allocate memory.
    E [30/Dec/2010:23:20:34 -0800] [Job 1] Stopping job because the sheduler could not execute the backend.
    E [30/Dec/2010:23:20:34 -0800] Unable to fork /usr/lib/cups/backend/ipp - Cannot allocate memory.
    E [30/Dec/2010:23:20:34 -0800] [Job 2] Stopping job because the sheduler could not execute the backend.
    E [30/Dec/2010:23:20:34 -0800] Unable to fork /usr/lib/cups/backend/ipp - Cannot allocate memory.
    E [30/Dec/2010:23:20:34 -0800] [Job 3] Stopping job because the sheduler could not execute the backend.
    E [31/Dec/2010:02:09:13 -0800] Unable to fork /usr/lib/cups/backend/ipp - Cannot allocate memory.
    E [31/Dec/2010:02:09:13 -0800] [Job 1] Stopping job because the sheduler could not execute the backend.
    E [31/Dec/2010:02:09:13 -0800] Unable to fork /usr/lib/cups/backend/ipp - Cannot allocate memory.
    E [31/Dec/2010:02:09:13 -0800] [Job 2] Stopping job because the sheduler could not execute the backend.
    E [31/Dec/2010:02:09:13 -0800] Unable to fork /usr/lib/cups/backend/ipp - Cannot allocate memory.
    E [31/Dec/2010:02:09:13 -0800] [Job 3] Stopping job because the sheduler could not execute the backend.
    E [31/Dec/2010:02:09:13 -0800] Unable to fork /usr/lib/cups/backend/ipp - Cannot allocate memory.
    E [31/Dec/2010:02:09:13 -0800] [Job 4] Stopping job because the sheduler could not execute the backend.
    Here is the access log. It does work just not wiht Mozilla or Thunderbird or KDE apps like Kwrite (which I just tested.)
    Code:
    localhost - - [30/Dec/2010:08:14:11 -0800] "POST / HTTP/1.1" 401 72 CUPS-Get-Devices successful-ok
    localhost - root [30/Dec/2010:08:14:11 -0800] "POST / HTTP/1.1" 200 1629 CUPS-Get-Devices -
    localhost - - [30/Dec/2010:22:46:35 -0800] "POST / HTTP/1.1" 401 72 CUPS-Get-Devices successful-ok
    localhost - root [30/Dec/2010:22:46:35 -0800] "POST / HTTP/1.1" 200 1629 CUPS-Get-Devices -
    localhost - - [30/Dec/2010:23:13:10 -0800] "POST /printers/hpofficejetj4500series HTTP/1.1" 200 248 Create-Job successful-ok
    localhost - - [30/Dec/2010:23:13:10 -0800] "POST /printers/hpofficejetj4500series HTTP/1.1" 200 71642 Send-Document successful-ok
    localhost - - [30/Dec/2010:23:15:46 -0800] "POST /printers/hpofficejetj4500series HTTP/1.1" 200 406 Create-Job successful-ok
    localhost - - [30/Dec/2010:23:15:46 -0800] "POST /printers/hpofficejetj4500series HTTP/1.1" 200 17638 Send-Document successful-ok
    localhost - - [30/Dec/2010:23:16:11 -0800] "POST /printers/hpofficejetj4500series HTTP/1.1" 200 406 Create-Job successful-ok
    localhost - - [30/Dec/2010:23:16:11 -0800] "POST /printers/hpofficejetj4500series HTTP/1.1" 200 17638 Send-Document successful-ok
    localhost - - [31/Dec/2010:02:08:18 -0800] "POST /printers/hpofficejetj4500series HTTP/1.1" 200 406 Create-Job successful-ok
    localhost - - [31/Dec/2010:02:08:18 -0800] "POST /printers/hpofficejetj4500series HTTP/1.1" 200 17638 Send-Document successful-ok
    Tumbleweed

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    Default Re: Fresh 11.3 KDE 4.4 Cant print from Firefox. CUPS Network printer tests OK

    Quote Originally Posted by deano_ferrari View Post
    Can you post /etc/cups/printers.conf here?
    Code:
    # Printer configuration file for CUPS v1.4.4
    # Written by cupsd on 2010-12-31 02:08
    # DO NOT EDIT THIS FILE WHEN CUPSD IS RUNNING
    Tumbleweed

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    Default Re: Fresh 11.3 KDE 4.4 Cant print from Firefox. CUPS Network printer tests OK

    Sorry, forgot you have a remote CUPS server, so no printer config at client end...

    Just a thought: I wonder if this could be a permissions issue? Try launching Konqueror as root

    Code:
    kdesu konqueror
    Does that print to remote printer ok?

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    Default Re: Fresh 11.3 KDE 4.4 Cant print from Firefox. CUPS Network printer tests OK

    Quote Originally Posted by deano_ferrari View Post
    Sorry, forgot you have a remote CUPS server, so no printer config at client end...

    Just a thought: I wonder if this could be a permissions issue? Try launching Konqueror as root

    Code:
    kdesu konqueror
    Does that print to remote printer ok?
    Trying to print from Konqueror (as SU) failed

    The relevant part of /etc/cups/client.conf

    Code:
    #ServerName /domain/socket
    #ServerName foo.bar.com
    #ServerName 11.22.33.444
    #ServerName foo.bar.com:8631
    ServerName 192.168.1.100
    That is the address of the server.
    For some reason KDE 4.4 doesn't look at that file and do anything useful.

    Trying to set up hplip from the CLI as SU as per the first URL posted in the thread fails. The it fails when I try and configure it. YAST > Printer tests fine and can print a test page and I can print a text file from Open Office after hiplip fails to configure as SU.
    Tumbleweed

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    Default Re: Fresh 11.3 KDE 4.4 Cant print from Firefox. CUPS Network printer tests OK

    Please post output of:
    Code:
    lpstat  -t
    Check page settings in FF/TB.
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