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Thread: Thunderbird response to setup - problem

  1. #1

    Unhappy Thunderbird response to setup - problem

    I have installed an up to date version of Thunderbird on OpenSuse 11.2, basically AOK.

    But - it refuses to obey the choices I put in regarding the Get Mail setup. Despite several times going through the commands to
    (a) get mail automatically and
    (b) do so at the intervals I specify,
    it steadfastly refuses to comply, meaning that I have to manually get mail every time.

    I did see something about a missing file somewhere, but cannot remember how I found that displayed, and anyway do not know what I should do. All this is a pity as otherwise I'm quite impressed by Thunderbird.

  2. #2
    Join Date
    Nov 2009
    Location
    Pennsylvania, USA
    Posts
    405

    Default Re: Thunderbird response to setup - problem

    Quote Originally Posted by toastrack View Post
    I have installed an up to date version of Thunderbird on OpenSuse 11.2, basically AOK.

    But - it refuses to obey the choices I put in regarding the Get Mail setup. Despite several times going through the commands to
    (a) get mail automatically and
    (b) do so at the intervals I specify,
    it steadfastly refuses to comply, meaning that I have to manually get mail every time.

    I did see something about a missing file somewhere, but cannot remember how I found that displayed, and anyway do not know what I should do. All this is a pity as otherwise I'm quite impressed by Thunderbird.
    What do you consider an up to date version?

    The latest in the repository is v3.1.4.

    If you saw something about a missing file somewhere during the install of Thunderbird, you might want to uninstall it, try installing it again and pay more attention. You may need that file for it to work properly.

    I have several accounts setup and it works flawlessly when I use it. My preference is Seamonkey.

  3. #3

    Default Re: Thunderbird response to setup - problem

    Thanks. The version I have is 3.0.8, downloaded the rpm from Mozilla site and just let it install. How do I find the later version please ?

    Second question: (a) what is the correct way to uninstall? and (b) How do I ensure I don't lose all my folders and address book?

    BTW, what is Seamonkey ??

  4. #4
    Join Date
    Jul 2010
    Location
    Adelaide, Australia
    Posts
    963

    Default Re: Thunderbird response to setup - problem

    I would find the name of the package installed. Do this as root. E.g:
    Code:
    rpm -qa | grep -i thunderbird
    Then remove the rpm from the results:
    Code:
    rpm -e packagename
    Then get thunderbird from software.opensuse.org
    Desktop: Gigabyte GA-Z270-HD3 - Core i7 7700K - openSUSE Leap 42.2 KDE
    Laptop: HP EliteBook 8770W - Core i7 3940XM - openSUSE Leap 42.2 KDE

  5. #5
    Join Date
    Nov 2009
    Location
    Pennsylvania, USA
    Posts
    405

    Default Re: Thunderbird response to setup - problem

    Quote Originally Posted by toastrack View Post
    Thanks. The version I have is 3.0.8, downloaded the rpm from Mozilla site and just let it install. How do I find the later version please ?

    Second question: (a) what is the correct way to uninstall? and (b) How do I ensure I don't lose all my folders and address book?

    BTW, what is Seamonkey ??
    SeaMonkey is an all-in-one Internet application suite also developed by the makers of Firefox and Thunderbird, and can also be found in the Mozilla repository.

    Add this repository Mozilla to YaST and then look for Thunderbird and SeaMonkey. Install both and test them out.

    I'm a confirmed SeaMonkey user. Although I do have Firefox and Thunderbird also installed.

  6. #6

    Default Re: Thunderbird response to setup - problem

    Quote Originally Posted by ah7013 View Post
    I would find the name of the package installed. Do this as root. E.g:
    Code:
    rpm -qa | grep -i thunderbird
    Got two lines of output, one including the word translations - uncertain what to do now.

    Then remove the rpm from the results:
    Code:
    rpm -e packagename
    This command produced the warning that the item was needed by an installed version of thunderbird. So I definitely need some more guidance please, including how to ensure I don't lose all my folders and addresses.

    Then get thunderbird from software.opensuse.org
    I have located this, so can access it when I'm confident. Should I just install the later Thunderbird and trust it to identify and preserve my folders and addresses ??

  7. #7
    Carlos E. R. NNTP User

    Default Re: Thunderbird response to setup - problem

    On 2010-10-12 11:06, toastrack wrote:
    >
    > Thanks. The version I have is 3.0.8, downloaded the rpm from Mozilla
    > site and just let it install. How do I find the later version please ?


    Why on earth did you download software from outside, any reason for it?

    > Second question: (a) what is the correct way to uninstall? and (b) How
    > do I ensure I don't lose all my folders and address book?


    Make a backup copy of the thunderbird directory (usually, .thunderbird/). Normally, it should reuse
    the directory. If not, you can later, copy back some files.

    --
    Cheers / Saludos,

    Carlos E. R.
    (from 11.2 x86_64 "Emerald" at Telcontar)

  8. #8

    Default Re: Thunderbird response to setup - problem

    Thanks for that info. One question - I'm stillunsure of the crrect way t un-install the existing version - or do I even need to ??

    BTW, I used the Mozilla site simply because that was where I found Thunderbird when I searched !! Should have stopped and thought more!

  9. #9
    Carlos E. R. NNTP User

    Default Re: Thunderbird response to setup - problem

    On 2010-10-13 16:06, toastrack wrote:
    >
    > Thanks for that info. One question - I'm stillunsure of the crrect way t
    > un-install the existing version - or do I even need to ??


    The method depends on what you used. Was it an rpm? Uninstall it. CLI: "rpm --erase something". A
    tgz? Ooops! Now you know why we don't use them unless no alternative. Try to find out if the wrote
    an uninstall script. No? Then inspect the tgz, find out all the files it installed, remove them by
    hand, one by one.

    And yes, you need to uninstall it. Otherwise, you will never be sure if things are working wrongly
    why they do.

    > BTW, I used the Mozilla site simply because that was where I found
    > Thunderbird when I searched !! Should have stopped and thought more!


    Sigh...

    Almost everything can be found inside the distro.

    --
    Cheers / Saludos,

    Carlos E. R.
    (from 11.2 x86_64 "Emerald" at Telcontar)

  10. #10

    Default Re: Thunderbird response to setup - problem

    Still getting nowhere fast with this.

    using rpm -e packagename to try and delete, as root, trying to uninstall MozillaThunderbird I get the message that MozillaThunderbird-tranlations-common depends on it.

    Trying to uninstall MozillaThunderbird-translations-common I'm told "permission denied".

    Dare I just delete the folders ...... ?? Or what ?

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