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Thread: Firefox crashes - New installation of SuSE 11.3

  1. #1

    Default Firefox crashes - New installation of SuSE 11.3

    Hello,

    I've installed SuSE 64 11.3 (with updates) as a new installation 4 times because of video driver problems. On the 3rd installation Firefox crashes. I had no difficulties with 11.2 with the same hardware. I followed CAF's suggestion to another user to add it to the repo list and run a zypper install. No difference. I've added no new hardware. I then re-installed SuSE and made no changes to any setting or driver, but again, no Firefox continues to crash.

    HARDWARE:
    Video card: ATI HD 5870 running I believe at 1920x1200
    1366 CPU 2.8 GHz
    MB: Asus P6X58D Premium
    Ram: 6 gb

    Otherwise, no exotic hardware.

    Any suggestions? What additional information might be of use to identify the problem?

    Many thanks

    Mark

  2. #2
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    Default Re: Firefox crashes - New installation of SuSE 11.3

    Not sure I recall what you refer to, but if you now have a default install of 11.3 and a new .mozilla folder
    Post result of starting firefox from a terminal
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  3. #3

    Default Re: Firefox crashes - New installation of SuSE 11.3

    Okay, I have to admit my ignorance - I could not find a mozilla folder with any executables and I am not certain how to run or start firefox from terminal mode. (run /.../mozilla/firefox)? #

    Mark (very red faced)

  4. #4
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    Default Re: Firefox crashes - New installation of SuSE 11.3

    heseltine wrote:

    >
    > Okay, I have to admit my ignorance - I could not find a mozilla folder
    > with any executables and I am not certain how to run or start firefox
    > from terminal mode. (run /.../mozilla/firefox)? #
    >
    > Mark (very red faced)
    >

    To run firefox in a terminal, open the terminal and type

    firefox

    to check if you have a .mozilla (note the dot a the beginning of the name)
    folder type in the terminal

    ls ~/.mozilla


    --
    openSUSE 11.2 64 bit | Intel Core2 Quad Q8300@2.50GHz | Gnome 2.28 | GeForce
    9600 GT | 4GB Ram
    openSUSE 11.3 64 bit | Intel Core2 Duo T9300@2.50GHz | Gnome 2.30 | Quadro
    FX 3600M | 4GB Ram


  5. #5
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    Default Re: Firefox crashes - New installation of SuSE 11.3

    I said .mozilla (see the dot) it's hidden. It contains all your settings/bookmarks.

    To start FF from a terminal just type: firefox
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  6. #6
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    Default Re: Firefox crashes - New installation of SuSE 11.3

    Martin Helm wrote:

    > to check if you have a .mozilla (note the dot a the beginning of the name)
    > folder type in the terminal
    >
    > ls ~/.mozilla
    >

    Forgot one thing:
    If you have a .mozilla folder try

    rm -rf ~/.mozilla

    this deletes all old firefox setting and by starting firefox again it
    creates a fresh new one.


    --
    openSUSE 11.2 64 bit | Intel Core2 Quad Q8300@2.50GHz | Gnome 2.28 | GeForce
    9600 GT | 4GB Ram
    openSUSE 11.3 64 bit | Intel Core2 Duo T9300@2.50GHz | Gnome 2.30 | Quadro
    FX 3600M | 4GB Ram


  7. #7

    Default Re: Firefox crashes - New installation of SuSE 11.3

    Okay, I think I figured it out: usr/bin/firefox. Run "sh firefox". Here is the result.

    Add-ons: susefox@opensuse.org:1.0.1,{972ce4c6...ygen-icons.org:1.4.92
    BuildID: 2010072300
    CrashTime: 1283141890
    EMCheckCompatibility: true
    FramePoisonBase: 7ffffffff0dea000
    FramePoisonSize: 4096
    InstallTime: 1283137178
    ProductName: Firefox
    ReleaseChannel: default
    SecondsSinceLastCrash: 1408
    StartupTime: 1283141888
    Theme: classic/1.0
    Throttleable: 1
    URL: about:blank
    Vendor: Mozilla
    Version: 3.6.8

    This report also contains technical information about the state of the application when it crashed.

  8. #8
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    Default Re: Firefox crashes - New installation of SuSE 11.3

    Please do this:

    open a terminal and with your mouse copy and paste this code and hit enter

    Code:
    mv .mozilla .mozilla-old
    Now try starting firefox from the menu or desktop launcher
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  9. #9

    Default Re: Firefox crashes - New installation of SuSE 11.3

    Entered the mv commend. No error message returned. Alas, opened Firefox from desktop launcher and it again failed. The error info is as follows:

    Add-ons: susefox@opensuse.org:1.0.1,{972ce4c6...ygen-icons.org:1.4.92
    BuildID: 2010072300
    CrashTime: 1283142517
    EMCheckCompatibility: true
    FramePoisonBase: 7ffffffff0dea000
    FramePoisonSize: 4096
    InstallTime: 1283142513
    ProductName: Firefox
    ReleaseChannel: default
    StartupTime: 1283142514
    Theme: classic/1.0
    Throttleable: 1
    URL: Welcome to Firefox
    Vendor: Mozilla
    Version: 3.6.8

    This report also contains technical information about the state of the application when it crashed.

  10. #10
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    Default Re: Firefox crashes - New installation of SuSE 11.3

    Please post result of

    zypper lr -d
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