Hello,
I’ve installed SuSE 64 11.3 (with updates) as a new installation 4 times because of video driver problems. On the 3rd installation Firefox crashes. I had no difficulties with 11.2 with the same hardware. I followed CAF’s suggestion to another user to add it to the repo list and run a zypper install. No difference. I’ve added no new hardware. I then re-installed SuSE and made no changes to any setting or driver, but again, no Firefox continues to crash.
HARDWARE:
Video card: ATI HD 5870 running I believe at 1920x1200
1366 CPU 2.8 GHz
MB: Asus P6X58D Premium
Ram: 6 gb
Otherwise, no exotic hardware.
Any suggestions? What additional information might be of use to identify the problem?
Many thanks
Mark
Not sure I recall what you refer to, but if you now have a default install of 11.3 and a new .mozilla folder
Post result of starting firefox from a terminal
Okay, I have to admit my ignorance - I could not find a mozilla folder with any executables and I am not certain how to run or start firefox from terminal mode. (run /…/mozilla/firefox)? #
Mark (very red faced)
I said .mozilla (see the dot) it’s hidden. It contains all your settings/bookmarks.
To start FF from a terminal just type: firefox
Okay, I think I figured it out: usr/bin/firefox. Run “sh firefox”. Here is the result.
Add-ons: susefox@opensuse.org:1.0.1,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.8,oxygen-firefox-theme@oxygen-icons.org:1.4.92
BuildID: 2010072300
CrashTime: 1283141890
EMCheckCompatibility: true
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1283137178
ProductName: Firefox
ReleaseChannel: default
SecondsSinceLastCrash: 1408
StartupTime: 1283141888
Theme: classic/1.0
Throttleable: 1
URL: about:blank
Vendor: Mozilla
Version: 3.6.8
This report also contains technical information about the state of the application when it crashed.
Please do this:
open a terminal and with your mouse copy and paste this code and hit enter
mv .mozilla .mozilla-old
Now try starting firefox from the menu or desktop launcher
Entered the mv commend. No error message returned. Alas, opened Firefox from desktop launcher and it again failed. The error info is as follows:
Add-ons: susefox@opensuse.org:1.0.1,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.8,oxygen-firefox-theme@oxygen-icons.org:1.4.92
BuildID: 2010072300
CrashTime: 1283142517
EMCheckCompatibility: true
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1283142513
ProductName: Firefox
ReleaseChannel: default
StartupTime: 1283142514
Theme: classic/1.0
Throttleable: 1
URL: Welcome to Firefox
Vendor: Mozilla
Version: 3.6.8
This report also contains technical information about the state of the application when it crashed.
I appreciate your help.
| Alias | Name | Enabled | Refresh | Priority | Type | URI | Service
–±------------------------------------±------------------------------------±--------±--------±---------±-------±-----------------------------------------------------------------±-------
1 | Updates for openSUSE 11.3 11.3-1.82 | Updates for openSUSE 11.3 11.3-1.82 | Yes | Yes | 99 | rpm-md | Index of /update/11.3 |
2 | mozilla | mozilla | Yes | Yes | 99 | rpm-md | Index of /repositories/mozilla/openSUSE_11.3 |
3 | openSUSE-11.3 11.3-1.82 | openSUSE-11.3 11.3-1.82 | Yes | No | 99 | yast2 | cd:///?devices=/dev/sr0 |
4 | repo-debug | openSUSE-11.3-Debug | No | Yes | 99 | NONE | Index of /debug/distribution/11.3/repo/oss |
5 | repo-non-oss | openSUSE-11.3-Non-Oss | Yes | Yes | 99 | yast2 | Index of /distribution/11.3/repo/non-oss |
6 | repo-oss | openSUSE-11.3-Oss | Yes | Yes | 99 | yast2 | Index of /distribution/11.3/repo/oss |
7 | repo-source | openSUSE-11.3-Source | No | Yes | 99 | NONE | Index of /source/distribution/11.3/repo/oss |
Please do this in a su - terminal
zypper dup -r mozilla
Very odd. Here is the history and result:
user@SuSE64:~> su
Password:
SuSE64:/home/user # zypper dup -r mozilla
Loading repository data…
Reading installed packages…
Computing distribution upgrade…
Nothing to do.
SuSE64:/home/user #
Please post result of
rpm -qi MozillaFirefox
Compare with mine:
rpm -qi MozillaFirefox
Name : MozillaFirefox Relocations: (not relocatable)
Version : 3.6.8 Vendor: obs://build.opensuse.org/mozilla
Release : 1.3 Build Date: Wed Aug 4 10:01:08 2010
Install Date: Wed Aug 4 14:40:29 2010 Build Host: build17
Group : Productivity/Networking/Web/Browsers Source RPM: MozillaFirefox-3.6.8-1.3.src.rpm
Size : 3579014 License: GPLv2+ ; LGPLv2.1+ ; MPLv1.1+
Signature : DSA/SHA1, Wed Aug 4 10:02:06 2010, Key ID 026b47f3766da614
URL : http://www.mozilla.org/
Summary : Mozilla Firefox Web Browser
Description :
Mozilla Firefox is a standalone web browser, designed for standards
compliance and performance. Its functionality can be enhanced via a
plethora of extensions.
Distribution: mozilla / openSUSE_11.3
Appears the same. Could there be a legacy setting from a prior installation? I assume a clean installation of the o/s would be just that - pristine. This all started with an effort to install a new video driver.
Name : MozillaFirefox Relocations: (not relocatable)
Version : 3.6.8 Vendor: obs://build.opensuse.org/mozilla
Release : 1.3 Build Date: Wed 04 Aug 2010 03:01:08 MDT
Install Date: Sun 29 Aug 2010 21:23:58 MDT Build Host: build17
Group : Productivity/Networking/Web/Browsers Source RPM: MozillaFirefox-3.6.8-1.3.src.rpm
Size : 3579014 License: GPLv2+ ; LGPLv2.1+ ; MPLv1.1+
Signature : DSA/SHA1, Wed 04 Aug 2010 03:02:06 MDT, Key ID 026b47f3766da614
URL : Mozilla.org - Home of the Mozilla Project
Summary : Mozilla Firefox Web Browser
Description :
Mozilla Firefox is a standalone web browser, designed for standards
compliance and performance. Its functionality can be enhanced via a
plethora of extensions.
Distribution: mozilla / openSUSE_11.3
Now please the result of this, put it in pastebin.com if necessary
dir --all
heseltine@SuSE64:~> dir --all
total 15384
drwxr-xr-x 33 heseltine users 4096 2010-08-29 22:39 .
drwxr-xr-x 4 root root 4096 2010-08-29 20:54 …
drwx------ 3 heseltine users 4096 2010-08-29 21:44 .adobe
-rw------- 1 heseltine users 593 2010-08-29 22:28 .bash_history
-rw-r–r-- 1 heseltine users 1177 2010-08-29 20:54 .bashrc
drwxr-xr-x 2 heseltine users 4096 2010-08-29 20:54 bin
drwxr-xr-x 3 heseltine users 4096 2010-08-29 20:59 .cache
drwxr-xr-x 4 heseltine users 4096 2010-08-29 21:28 .config
drwx------ 3 heseltine users 4096 2010-08-29 20:59 .dbus
drwxr-xr-x 2 heseltine users 4096 2010-08-29 20:59 Desktop
-rw------- 1 heseltine users 26 2010-08-29 20:59 .dmrc
drwxr-xr-x 2 heseltine users 4096 2010-08-29 20:59 Documents
drwxr-xr-x 2 heseltine users 4096 2010-08-29 20:59 Downloads
-rw-r–r-- 1 heseltine users 1637 2010-08-29 20:54 .emacs
drwxr-xr-x 2 heseltine users 4096 2010-08-29 20:59 .fontconfig
drwxr-xr-x 2 heseltine users 4096 2010-08-29 20:59 .fonts
drwx------ 4 heseltine users 4096 2010-08-29 21:26 .gconf
drwx------ 2 heseltine users 4096 2010-08-29 22:34 .gconfd
drwx------ 3 heseltine users 4096 2010-08-29 20:59 .gnome2
drwx------ 2 heseltine users 4096 2010-08-29 20:59 .gnome2_private
-rw-r–r-- 1 heseltine users 338 2010-08-29 20:59 .gtkrc-2.0-kde4
dr-x------ 2 heseltine users 0 2010-08-29 21:26 .gvfs
drwxr----- 2 heseltine users 4096 2010-08-29 20:59 .hplip
-rw-r–r-- 1 heseltine users 861 2010-08-29 20:54 .inputrc
drwx------ 3 heseltine users 4096 2010-08-29 20:59 .kde
drwx------ 4 heseltine users 4096 2010-08-29 20:59 .kde4
drwxr-xr-x 3 heseltine users 4096 2010-08-29 20:59 .local
drwx------ 3 heseltine users 4096 2010-08-29 21:44 .macromedia
drwx------ 4 heseltine users 4096 2010-08-29 22:28 .mozilla
drwxr-xr-x 4 heseltine users 4096 2010-08-29 20:59 .mozilla-old
drwxr-xr-x 2 heseltine users 4096 2010-08-29 20:59 Music
drwxr-xr-x 2 heseltine users 4096 2010-08-29 20:59 Pictures
-rw-r–r-- 1 heseltine users 1028 2010-08-29 20:54 .profile
drwxr-xr-x 2 heseltine users 4096 2010-08-29 20:59 Public
drwxr-xr-x 2 heseltine users 4096 2010-08-29 20:54 public_html
drwxr-xr-x 2 heseltine users 4096 2010-08-29 20:59 .skel
drwxr-xr-x 2 heseltine users 4096 2010-08-29 20:59 Templates
drwx------ 4 heseltine users 4096 2010-08-29 22:01 .thumbnails
drwxr-xr-x 2 heseltine users 4096 2010-08-29 20:59 Videos
-rw-r–r-- 1 heseltine users 1002 2010-08-29 20:54 .vimrc
-rw------- 1 heseltine users 210 2010-08-29 21:26 .Xauthority
-rw-r–r-- 1 heseltine users 1940 2010-08-29 20:54 .xim.template
drwxr-xr-x 2 heseltine users 4096 2010-08-29 21:26 .xine
-rwxr-xr-x 1 heseltine users 1446 2010-08-29 20:54 .xinitrc.template
-rw------- 1 heseltine users 15569257 2010-08-29 22:52 .xsession-errors
heseltine@SuSE64:~>
Please go to Yast - Software Management
View by repos select mozilla
From top menu select Package > All Packages > Update Unconditionally
As it seems to be not related to your .mozilla folder you might want to restore the original
You can do that by viewing hidden files, go to .mozilla and delete it, then rename .mozilla-old to .mozilla
Try firefox after the update/re-install of packages
heseltine wrote:
>
> Okay, I have to admit my ignorance - I could not find a mozilla folder
> with any executables and I am not certain how to run or start firefox
> from terminal mode. (run /…/mozilla/firefox)? #
>
> Mark (very red faced)
>
To run firefox in a terminal, open the terminal and type
firefox
to check if you have a .mozilla (note the dot a the beginning of the name)
folder type in the terminal
ls ~/.mozilla
–
openSUSE 11.2 64 bit | Intel Core2 Quad Q8300@2.50GHz | Gnome 2.28 | GeForce
9600 GT | 4GB Ram
openSUSE 11.3 64 bit | Intel Core2 Duo T9300@2.50GHz | Gnome 2.30 | Quadro
FX 3600M | 4GB Ram
Martin Helm wrote:
> to check if you have a .mozilla (note the dot a the beginning of the name)
> folder type in the terminal
>
> ls ~/.mozilla
>
Forgot one thing:
If you have a .mozilla folder try
rm -rf ~/.mozilla
this deletes all old firefox setting and by starting firefox again it
creates a fresh new one.
–
openSUSE 11.2 64 bit | Intel Core2 Quad Q8300@2.50GHz | Gnome 2.28 | GeForce
9600 GT | 4GB Ram
openSUSE 11.3 64 bit | Intel Core2 Duo T9300@2.50GHz | Gnome 2.30 | Quadro
FX 3600M | 4GB Ram
It will take a while - I selected Mozilla, then Package>All Packages >update unconditionally. There are about 3.9 GB (1735 packages) which are being installed.