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Thread: WD -My Passport - Highway to Hell more like

  1. #21
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    Default Re: WD -My Passport - Highway to Hell more like

    Quote Originally Posted by hendersj View Post
    So if the person you borrowed the drive from has password protected it,
    then what you're seeing is expected behaviour and not something to ding
    WD for doing (since it's working as it should).
    When the drive was set up under windows it was password protected, so you are quite right, the drive is doing what it should. However, there was no option to initialise the drive without a password. So although it is working as designed, by design it is forcing users to use proprietary software even if they do not wish to, which the owner of this drive didn't, he just didn't have a choice. With U3, the software can be removed, allowing the drive to be used as just a flashdrive, with these WD drives it cannot.

    And for these drives there is no Linux support at all, as evidence by Kimberlin at 'Western Digital Service and Support' who, in reply to my wingeing e-mail finished by saying: "Most of our drives can be format in any file system, however, we don't support Linux/Unix operating system".
    It is dangerous to be right when the government is wrong.

  2. #22
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    Default Re: WD -My Passport - Highway to Hell more like

    On Fri, 09 Jul 2010 01:36:01 +0000, Dwarfer99 wrote:

    > hendersj;2186354 Wrote:
    >>
    >> So if the person you borrowed the drive from has password protected it,
    >> then what you're seeing is expected behaviour and not something to ding
    >> WD for doing (since it's working as it should).
    >>
    >>
    >>

    > When the drive was set up under windows it was password protected, so
    > you are quite right, the drive is doing what it should. However, there
    > was no option to initialise the drive without a password. So although
    > it is working as designed, by design it is forcing users to use
    > proprietary software even if they do not wish to, which the owner of
    > this drive didn't, he just didn't have a choice. With U3, the software
    > can be removed, allowing the drive to be used as just a flashdrive, with
    > these WD drives it cannot.
    >
    > And for these drives there is no Linux support at all, as evidence by
    > Kimberlin at 'Western Digital Service and Support' who, in reply to my
    > wingeing e-mail finished by saying: "Most of our drives can be format in
    > any file system, however, we don't support Linux/Unix operating
    > system".


    It does seem that the system WD uses isn't U3 - I confirmed that my
    Sandisk flash drive uses it, but the u3-tools utility doesn't work on the
    WD drive. I wonder if it's using the "other" standard that Sandisk and
    MS dreamed up.

    When the drive is plugged into a Windows system, what auto-runs on it?
    Might be interesting to find out - this is a relatively new thing for WD
    to use on the Passport drives, as my stepson has one and it doesn't have
    this stuff on it.

    Jim



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    Jim Henderson
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  3. #23
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    Default Re: WD -My Passport - Highway to Hell more like

    It is definitely NOT U3, as I use Sandisk flashdrives and am familiar with that. It is WDs proprietary Smartware software, which as I have said is not on the drive but on (from what I have learned through the interweb) a control chip in the drive.

    Having got the drive back this evening I am now able to post some more details.
    From DMESG: "New USB device found, idVendor=1058, idProduct=070a", "Product: My Passport 070A".
    Part Number from the back of the device: WDBAAA3200ABK-00.

    The device is the new, slimline drive, link on the first post.
    What autoruns now, as opposed to what happened the first time it was plugged in, is a popup for the password.

    It is after all only a hard drive. It is small and sleek, and exactly what I was after buying, but WD have turned it into a secure, automated backup system, which is useless for Linux, and something you should be able to delete, like U3, if you don't want it, but you can't.
    It is dangerous to be right when the government is wrong.

  4. #24
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    Default Re: WD -My Passport - Highway to Hell more like

    On Fri, 09 Jul 2010 07:06:01 +0000, Dwarfer99 wrote:

    > It is definitely NOT U3, as I use Sandisk flashdrives and am familiar
    > with that. It is WDs proprietary Smartware software, which as I have
    > said is not on the drive but on (from what I have learned through the
    > interweb) a control chip in the drive.
    >
    > Having got the drive back this evening I am now able to post some more
    > details.
    > From DMESG: "New USB device found, idVendor=1058, idProduct=070a",
    > "Product: My Passport 070A".
    > Part Number from the back of the device: WDBAAA3200ABK-00.
    >
    > The device is the new, slimline drive, link on the first post. What
    > autoruns now, as opposed to what happened the first time it was plugged
    > in, is a popup for the password.
    >
    > It is after all only a hard drive. It is small and sleek, and exactly
    > what I was after buying, but WD have turned it into a secure, automated
    > backup system, which is useless for Linux, and something you should be
    > able to delete, like U3, if you don't want it, but you can't.


    What are the outputs from lsusb and lsscsi when the drive is connected?

    Might be useful for notes as well on "doesn't work here" reporting (which
    might be good to see about putting in the wiki - I think there's a HCL
    that would be a good place, perhaps).

    Jim



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  5. #25
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    Default Re: WD -My Passport - Highway to Hell more like

    *****@linux-f39k:~> lsusb
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 001 Device 004: ID 1058:070a Western Digital Technologies, Inc.
    Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 004 Device 002: ID 046d:c526 Logitech, Inc.
    Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 005 Device 002: ID 0a5c:2110 Broadcom Corp. Bluetooth Controller

    *****@linux-f39k:~> lsscsi
    [0:0:0:0] disk ATA TOSHIBA MK8034GS AH30 /dev/sda
    [4:0:0:0] cd/dvd HL-DT-ST DVDRAM GSA-T20N WY04 /dev/sr0
    [6:0:0:0] disk WD My Passport 070A 2003 /dev/sdb
    [6:0:0:1] cd/dvd WD Virtual CD 070A 2003 /dev/sr1
    [6:0:0:2] enclosu WD SES Device 2003 -
    It is dangerous to be right when the government is wrong.

  6. #26
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    Default Re: WD -My Passport - Highway to Hell more like

    It looks like it's being recognised - what's the output of:

    fdisk -l /dev/sdb

    ?

    Jim



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    openSUSE Forums Administrator

  7. #27
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    Default Re: WD -My Passport - Highway to Hell more like

    ****@linux-f39k:~> fdisk -l /dev/sdb
    Absolute path to 'fdisk' is '/sbin/fdisk', so running it may require superuser privileges (eg. root).
    ****@linux-f39k:~> su
    Password:
    linux-f39k:/home/***** # fdisk -l /dev/sdb
    linux-f39k:/home/***** #

    So, nothing really.


    I have included this drive in the HCL. First time I had put anything in the HCL, so learning curves all around.
    It is dangerous to be right when the government is wrong.

  8. #28
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    Default Re: WD -My Passport - Highway to Hell more like

    On Sat, 10 Jul 2010 01:26:02 +0000, Dwarfer99 wrote:

    > ****@linux-f39k:~> fdisk -l /dev/sdb
    > Absolute path to 'fdisk' is '/sbin/fdisk', so running it may require
    > superuser privileges (eg. root).
    > ****@linux-f39k:~> su
    > Password:
    > linux-f39k:/home/***** # fdisk -l /dev/sdb linux-f39k:/home/***** #
    >
    > So, nothing really.


    That matches what I see with my sandisk device if I set a password on it.

    So it seems that the 'protection' is what's getting in the way. It's a
    shame WD doesn't want to let customers decide not to use that security.

    > I have included this drive in the HCL. First time I had put anything in
    > the HCL, so learning curves all around.


    Sounds good - thanks!

    Jim



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    Jim Henderson
    openSUSE Forums Administrator

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