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Thread: Firefox not working with Bank of America Website

  1. #1

    Unhappy Firefox not working with Bank of America Website

    For some reason Firefox on openSUSE isn't working on the Bank of America website. Bank of America works just fine on Firefox on windows VM though. The problems are especially with scripts like the BoA Mail CGI, and their "special offers" scripted web pages.

    I have search for Firefox updates on YaST and looks like I already have latest version, 3.5.9. Any idea why it isn't working and how to get it to work?

  2. #2
    Join Date
    Jul 2008
    Location
    Angel Fire, NM USA
    Posts
    330

    Default Re: Firefox not working with Bank of America Website

    I've been using FireFox on openSuse since 2000 and have had no issues using BofA regularly.

    Maybe if you can be more specific about the errors you encounter someone could get things working for you.

  3. #3

    Default Re: Firefox not working with Bank of America Website

    Quote Originally Posted by Ski_K2 View Post
    I've been using FireFox on openSuse since 2000 and have had no issues using BofA regularly.

    Maybe if you can be more specific about the errors you encounter someone could get things working for you.
    Mainly, I get sometimes get "blank" pages. The pages won't load at all/get stuck loading. As mentioned, this is usually pages with some kind of script. Like the special offer pages you see sometimes after login or logoff. Also, I have problem with their internal Mail. Those pages turn up blank/won't load.

  4. #4
    DenverD NNTP User

    Default Re: Firefox not working with Bank of America Website

    start by clearing all history, cache and browser cookies pointing to
    the bank..

    see if that solves the problem, if not then disable all firefox addons
    and try again..

    then, *if* the problem goes away add back (one-by-one testing in
    between) the addons...beginning with the ones you *most* use and need..

    eventually, by patience and testing you will probably learn which
    addon is causing the problem

    does BoA use java? do they have a page which tests your browsers
    currency or ability to interact correctly? does your bank have pages
    on how to solve browser problems? (most of the larger banks are WELL
    aware of the different problems and know how to solve them)

    good luck (banks and browser problems are kinda tough to track down)..

    --
    DenverD (Linux Counter 282315)
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  5. #5
    Join Date
    Jul 2008
    Location
    Seattle, WA
    Posts
    17,043

    Default Re: Firefox not working with Bank of America Website

    On Thu, 29 Apr 2010 02:56:01 +0000, unseengundam wrote:

    > Ski_K2;2158619 Wrote:
    >> I've been using FireFox on openSuse since 2000 and have had no issues
    >> using BofA regularly.
    >>
    >> Maybe if you can be more specific about the errors you encounter
    >> someone could get things working for you.

    >
    > Mainly, I get sometimes get "blank" pages. The pages won't load at
    > all/get stuck loading. As mentioned, this is usually pages with some
    > kind of script. Like the special offer pages you see sometimes after
    > login or logoff. Also, I have problem with their internal Mail. Those
    > pages turn up blank/won't load.


    You don't by chance have any addons installed, do you? If you do, try
    accessing the site with Firefox in "safe" mode.

    firefox -safe-mode

    Don't check any boxes, just select "continue in safe mode".

    I've run into problems like you described a few times in the past and it
    was one of the plugins I run interfering with something (noscript,
    firebug, or one of about 15 others).

    Jim

    --
    Jim Henderson
    openSUSE Forums Administrator

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