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Thread: gapcmon/apcupsd NIS Network Error

  1. #1

    Default gapcmon/apcupsd NIS Network Error

    Installed gapcmon 3.14.6 on openSUSE 11.2 using YAST. Have a Back-UPS XS 1500 (model BX1500LCD) connected via USB cable. gapcmon cannot communicate with UPS. Get NIS network error. Had same problem previously and was able to get it working, but can't remember what I did to get it to work. I have included technical details from a hardware scan showing that the connection between my system and USP is working as well as the contents of apcupsd.conf and screenshots.

    Thanks,
    Don



    21: udi = '/org/freedesktop/Hal/devices/usb_device_51d_2_JB0727000467_if0_hiddev'
    info.category = 'hiddev'
    linux.hotplug_type = 2 (0x2)
    linux.subsystem = 'usb'
    hiddev.application_pages = { 'Power Device Page' }
    info.subsystem = 'usb'
    info.product = 'American Power Conversion Back-UPS XS 1500 LCD FW:837.H5 .D USB FW:H5 '
    info.udi = '/org/freedesktop/Hal/devices/usb_device_51d_2_JB0727000467_if0_hiddev'
    battery.charge_level.last_full = 100 (0x64)
    hiddev.device = '/dev/usb/hiddev0'
    linux.device_file = '/dev/usb/hiddev0'
    battery.present = true
    hiddev.product = 'American Power Conversion Back-UPS XS 1500 LCD FW:837.H5 .D USB FW:H5 '
    battery.rechargeable.is_charging = false
    battery.rechargeable.is_discharging = false
    battery.charge_level.current = 100 (0x64)
    battery.charge_level.percentage = 100 (0x64)
    battery.charge_level.unit = 'percent'
    battery.reporting.current = 100 (0x64)
    battery.reporting.percentage = 100 (0x64)
    battery.reporting.unit = 'percent'
    battery.remaining_time = 808 (0x328)
    battery.model = 'Back-UPS XS 1500 LCD'
    battery.serial = 'JB0727000467 '
    battery.reporting.technology = 'PbAc'
    battery.technology = 'lead-acid'
    battery.vendor = 'American Power Conversion'
    battery.reporting.design = 100 (0x64)
    battery.reporting.last_full = 100 (0x64)
    linux.sysfs_path = '/sys/devices/pci0000:00/0000:00:02.0/usb3/3-1/3-1:1.0/usb/hiddev0'
    info.parent = '/org/freedesktop/Hal/devices/usb_device_51d_2_JB0727000467_if0'
    battery.type = 'ups'
    battery.is_rechargeable = true
    battery.charge_level.design = 100 (0x64)
    info.addons = { 'hald-addon-hid-ups' }
    info.capabilities = { 'hiddev', 'battery' }


    apcupsd.conf

    ## apcupsd.conf v1.1 ##
    #
    # for apcupsd release 3.14.6 (16 May 2009) - suse
    #
    # "apcupsd" POSIX config file

    #
    # ========= General configuration parameters ============
    #

    # UPSNAME
    # Use this to give your UPS a name in log files and such. This
    # is particulary useful if you have multiple UPSes. This does not
    # set the EEPROM. It should be 8 characters or less.
    #UPSNAME XS 1500

    # UPSCABLE <cable>
    # Defines the type of cable connecting the UPS to your computer.
    #
    # Possible generic choices for <cable> are:
    # simple, smart, ether, usb
    #
    # Or a specific cable model number may be used:
    # 940-0119A, 940-0127A, 940-0128A, 940-0020B,
    # 940-0020C, 940-0023A, 940-0024B, 940-0024C,
    # 940-1524C, 940-0024G, 940-0095A, 940-0095B,
    # 940-0095C, M-04-02-2000
    #
    UPSCABLE usb

    # To get apcupsd to work, in addition to defining the cable
    # above, you must also define a UPSTYPE, which corresponds to
    # the type of UPS you have (see the Description for more details).
    # You must also specify a DEVICE, sometimes referred to as a port.
    # For USB UPSes, please leave the DEVICE directive blank. For
    # other UPS types, you must specify an appropriate port or address.
    #
    # UPSTYPE DEVICE Description
    # apcsmart /dev/tty** Newer serial character device,
    # appropriate for SmartUPS models using
    # a serial cable (not USB).
    #
    # usb <BLANK> Most new UPSes are USB. A blank DEVICE
    # setting enables autodetection, which is
    # the best choice for most installations.
    #
    # net hostnameort Network link to a master apcupsd
    # through apcupsd's Network Information
    # Server. This is used if you don't have
    # a UPS directly connected to your computer.
    #
    # snmp hostnameort:vendor:community
    # SNMP Network link to an SNMP-enabled
    # UPS device. Vendor is the MIB used by
    # the UPS device: can be "APC", "APC_NOTRAP"
    # or "RFC" where APC is the powernet MIB,
    # "APC_NOTRAP" is powernet with SNMP trap
    # catching disabled, and RFC is the IETF's
    # rfc1628 UPS-MIB. You usually want "APC".
    # Port is usually 161. Community is usually
    # "private".
    #
    # dumb /dev/tty** Old serial character device for use
    # with simple-signaling UPSes.
    #
    # pcnet ipaddr:usernameassphrase
    # PowerChute Network Shutdown protocol
    # which can be used as an alternative to SNMP
    # with AP9617 family of smart slot cards.
    # ipaddr is the IP address of the UPS mgmt
    # card. username and passphrase are the
    # credentials for which the card has been
    # configured.
    #
    UPSTYPE usb
    DEVICE

    # POLLTIME <int>
    # Interval (in seconds) at which apcupsd polls the UPS for status. This
    # setting applies both to directly-attached UPSes (UPSTYPE apcsmart, usb,
    # dumb) and networked UPSes (UPSTYPE net, snmp). Lowering this setting
    # will improve apcupsd's responsiveness to certain events at the cost of
    # higher CPU utilization. The default of 60 is appropriate for most
    # situations.
    #POLLTIME 60

    # LOCKFILE <path to lockfile>
    # Path for device lock file. Not used on Win32.
    LOCKFILE /var/lock

    # SCRIPTDIR <path to script directory>
    # Directory in which apccontrol and event scripts are located.
    SCRIPTDIR /etc/apcupsd

    # PWRFAILDIR <path to powerfail directory>
    # Directory in which to write the powerfail flag file. This file
    # is created when apcupsd initiates a system shutdown and is
    # checked in the OS halt scripts to determine if a killpower
    # (turning off UPS output power) is required.
    PWRFAILDIR /etc/apcupsd

    # NOLOGINDIR <path to nologin directory>
    # Directory in which to write the nologin file. The existence
    # of this flag file tells the OS to disallow new logins.
    NOLOGINDIR /etc


    #
    # ======== Configuration parameters used during power failures ==========
    #

    # The ONBATTERYDELAY is the time in seconds from when a power failure
    # is detected until we react to it with an onbattery event.
    #
    # This means that, apccontrol will be called with the powerout argument
    # immediately when a power failure is detected. However, the
    # onbattery argument is passed to apccontrol only after the
    # ONBATTERYDELAY time. If you don't want to be annoyed by short
    # powerfailures, make sure that apccontrol powerout does nothing
    # i.e. comment out the wall.
    ONBATTERYDELAY 6

    #
    # Note: BATTERYLEVEL, MINUTES, and TIMEOUT work in conjunction, so
    # the first that occurs will cause the initation of a shutdown.
    #

    # If during a power failure, the remaining battery percentage
    # (as reported by the UPS) is below or equal to BATTERYLEVEL,
    # apcupsd will initiate a system shutdown.
    BATTERYLEVEL 5

    # If during a power failure, the remaining runtime in minutes
    # (as calculated internally by the UPS) is below or equal to MINUTES,
    # apcupsd, will initiate a system shutdown.
    MINUTES 3

    # If during a power failure, the UPS has run on batteries for TIMEOUT
    # many seconds or longer, apcupsd will initiate a system shutdown.
    # A value of 0 disables this timer.
    #
    # Note, if you have a Smart UPS, you will most likely want to disable
    # this timer by setting it to zero. That way, you UPS will continue
    # on batteries until either the % charge remaing drops to or below BATTERYLEVEL,
    # or the remaining battery runtime drops to or below MINUTES. Of course,
    # if you are testing, setting this to 60 causes a quick system shutdown
    # if you pull the power plug.
    # If you have an older dumb UPS, you will want to set this to less than
    # the time you know you can run on batteries.
    TIMEOUT 0

    # Time in seconds between annoying users to signoff prior to
    # system shutdown. 0 disables.
    ANNOY 300

    # Initial delay after power failure before warning users to get
    # off the system.
    ANNOYDELAY 60

    # The condition which determines when users are prevented from
    # logging in during a power failure.
    # NOLOGON <string> [ disable | timeout | percent | minutes | always ]
    NOLOGON disable

    # If KILLDELAY is non-zero, apcupsd will continue running after a
    # shutdown has been requested, and after the specified time in
    # seconds attempt to kill the power. This is for use on systems
    # where apcupsd cannot regain control after a shutdown.
    # KILLDELAY <seconds> 0 disables
    KILLDELAY 0

    #
    # ==== Configuration statements for Network Information Server ====
    #

    # NETSERVER [ on | off ] on enables, off disables the network
    # information server. If netstatus is on, a network information
    # server process will be started for serving the STATUS and
    # EVENT data over the network (used by CGI programs).
    NETSERVER on

    # NISIP <dotted notation ip address>
    # IP address on which NIS server will listen for incoming connections.
    # This is useful if your server is multi-homed (has more than one
    # network interface and IP address). Default value is 0.0.0.0 which
    # means any incoming request will be serviced. Alternatively, you can
    # configure this setting to any specific IP address of your server and
    # NIS will listen for connections only on that interface. Use the
    # loopback address (127.0.0.1) to accept connections only from the
    # local machine.
    NISIP 0.0.0.0

    # NISPORT <port> default is 3551 as registered with the IANA
    # port to use for sending STATUS and EVENTS data over the network.
    # It is not used unless NETSERVER is on. If you change this port,
    # you will need to change the corresponding value in the cgi directory
    # and rebuild the cgi programs.
    NISPORT 3551

    # If you want the last few EVENTS to be available over the network
    # by the network information server, you must define an EVENTSFILE.
    EVENTSFILE /var/log/apcupsd.events

    # EVENTSFILEMAX <kilobytes>
    # By default, the size of the EVENTSFILE will be not be allowed to exceed
    # 10 kilobytes. When the file grows beyond this limit, older EVENTS will
    # be removed from the beginning of the file (first in first out). The
    # parameter EVENTSFILEMAX can be set to a different kilobyte value, or set
    # to zero to allow the EVENTSFILE to grow without limit.
    EVENTSFILEMAX 10

    #
    # ========== Configuration statements used if sharing =============
    # a UPS with more than one machine

    #
    # Remaining items are for ShareUPS (APC expansion card) ONLY
    #

    # UPSCLASS [ standalone | shareslave | sharemaster ]
    # Normally standalone unless you share an UPS using an APC ShareUPS
    # card.
    UPSCLASS standalone

    # UPSMODE [ disable | share ]
    # Normally disable unless you share an UPS using an APC ShareUPS card.
    UPSMODE disable

    #
    # ===== Configuration statements to control apcupsd system logging ========
    #

    # Time interval in seconds between writing the STATUS file; 0 disables
    STATTIME 0

    # Location of STATUS file (written to only if STATTIME is non-zero)
    STATFILE /var/log/apcupsd.status

    # LOGSTATS [ on | off ] on enables, off disables
    # Note! This generates a lot of output, so if
    # you turn this on, be sure that the
    # file defined in syslog.conf for LOG_NOTICE is a named pipe.
    # You probably do not want this on.
    LOGSTATS off

    # Time interval in seconds between writing the DATA records to
    # the log file. 0 disables.
    DATATIME 0

    # FACILITY defines the logging facility (class) for logging to syslog.
    # If not specified, it defaults to "daemon". This is useful
    # if you want to separate the data logged by apcupsd from other
    # programs.
    #FACILITY DAEMON

    #
    # ========== Configuration statements used in updating the UPS EPROM =========
    #

    #
    # These statements are used only by apctest when choosing "Set EEPROM with conf
    # file values" from the EEPROM menu. THESE STATEMENTS HAVE NO EFFECT ON APCUPSD.
    #

    # UPS name, max 8 characters
    #UPSNAME UPS_IDEN

    # Battery date - 8 characters
    #BATTDATE 03/17/10

    # Sensitivity to line voltage quality (H cause faster transfer to batteries)
    # SENSITIVITY H M L (default = H)
    #SENSITIVITY H

    # UPS delay after power return (seconds)
    # WAKEUP 000 060 180 300 (default = 0)
    #WAKEUP 60

    # UPS Grace period after request to power off (seconds)
    # SLEEP 020 180 300 600 (default = 20)
    #SLEEP 180

    # Low line voltage causing transfer to batteries
    # The permitted values depend on your model as defined by last letter
    # of FIRMWARE or APCMODEL. Some representative values are:
    # D 106 103 100 097
    # M 177 172 168 182
    # A 092 090 088 086
    # I 208 204 200 196 (default = 0 => not valid)
    #LOTRANSFER 88

    # High line voltage causing transfer to batteries
    # The permitted values depend on your model as defined by last letter
    # of FIRMWARE or APCMODEL. Some representative values are:
    # D 127 130 133 136
    # M 229 234 239 224
    # A 108 110 112 114
    # I 253 257 261 265 (default = 0 => not valid)
    #HITRANSFER 136

    # Battery charge needed to restore power
    # RETURNCHARGE 00 15 50 90 (default = 15)
    #RETURNCHARGE 15

    # Alarm delay
    # 0 = zero delay after pwr fail, T = power fail + 30 sec, L = low battery, N = never
    # BEEPSTATE 0 T L N (default = 0)
    #BEEPSTATE T

    # Low battery warning delay in minutes
    # LOWBATT 02 05 07 10 (default = 02)
    #LOWBATT 2

    # UPS Output voltage when running on batteries
    # The permitted values depend on your model as defined by last letter
    # of FIRMWARE or APCMODEL. Some representative values are:
    # D 115
    # M 208
    # A 100
    # I 230 240 220 225 (default = 0 => not valid)
    #OUTPUTVOLTS 115

    # Self test interval in hours 336=2 weeks, 168=1 week, ON=at power on
    # SELFTEST 336 168 ON OFF (default = 336)
    #SELFTEST 336

  2. #2

    Default Re: gapcmon/apcupsd NIS Network Error

    Here are the screenshots. Something went wrong the first time.






  3. #3
    Join Date
    Jun 2008
    Location
    Belleville, Ontario, Canada
    Posts
    445

    Default Re: gapcmon/apcupsd NIS Network Error

    I have the exact same problem. Does anyone know what one might do to resolve this problem?
    "Making rich people richer doesn't make the rest of us richer." Ha-Joon Chang
    openSUSE 15.1 4.12.14-lp151.28.16-default x64

  4. #4
    Join Date
    Nov 2009
    Location
    West Virginia Sector 13
    Posts
    15,742

    Default Re: gapcmon/apcupsd NIS Network Error

    Pure guess have you opened the correct port(s) in the firewall?

  5. #5

    Default Re: gapcmon/apcupsd NIS Network Error

    Update: Now running 11.3 and have same issue. The included Novel Firewall is not the issue, as disabling it makes no difference. Not running any other firewalls. I also tried uninstalling and reinstalling APCUPSD and GAPCMON. I also uninstalled a shared APC UPS protocol library is case this was interfering with APCUPSD-GAPCMON, but that didn't help either.

    Any other ideas?

    Thanks,
    Don

  6. #6

    Default Re: gapcmon/apcupsd NIS Network Error

    Try this command from a terminal:

    printf "\x00\x06status" |netcat 127.0.0.1 3551
    (replace 127.0.0.1 with the address of the host running apcupsd, if appropriate)

    You should get a response consisting of mostly human readable text, if so you have a connection to your apcupsd and your problem is with gapcmon. If not, first try the same command from the same host where apcupsd is running, first on the LAN interface address (e.g., 192.168...) then on 127.0.0.1. If no luck, apcupsd is not running/misconfigured--netstat -tapn should tell you if anything is listening on 3551/TCP.

    OTOH if the above command works, you probably have not configured gapcmon correctly. What are the contents of your $HOME/.gconf/apps/gapcmon/monitor/ directory? You should find one or more subdirectories (named 1, 2, 3, ...) and a %gconf.xml file inside each one of them. Look for the <entry name="host_name" ... /> key and see whether that's set to your apcupsd's IP--also check port name while you're there.

  7. #7
    Join Date
    Jun 2009
    Location
    Pennsylvania, USA
    Posts
    233

    Default Re: gapcmon/apcupsd NIS Network Error

    I have my Back-UPS XS 1500 running fine on 11.3. AFAICT the only difference in apcupsd.conf on my system is 'UPSCABLE smart".

    Do you have a /etc/hosts entry for your hostname?
    Use the Source, Luke

  8. #8
    Join Date
    Jun 2009
    Location
    Pennsylvania, USA
    Posts
    233

    Default Re: gapcmon/apcupsd NIS Network Error

    Perhaps a silly question - Did you go into Yast -> System Services (Runlevel) and enable apcupsd?
    Use the Source, Luke

  9. #9

    Default Re: gapcmon/apcupsd NIS Network Error

    That was not a stupid question. The answer is no, I never checked the runlevel and when I just did, I found it was not enabled. I just enabled it, but am getting same NIS network error. Will now try to restart and see if it works after that. Thanks.

  10. #10

    Default Re: gapcmon/apcupsd NIS Network Error

    Quote Originally Posted by GeoBaltz View Post
    I have my Back-UPS XS 1500 running fine on 11.3. AFAICT the only difference in apcupsd.conf on my system is 'UPSCABLE smart".

    Do you have a /etc/hosts entry for your hostname?
    How do I determine whether my apcupsd.conf file is 'UPSCABLE smart'? If it is not, how can I remedy this?

    Thanks,
    Don

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