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Thread: Can not print on hp deskjet 710c

  1. #1

    Default Can not print on hp deskjet 710c

    Hello, I'm an happy user of 11.2 but I've a weird and very annoying problem with my old but still good for me hp 710c Printer.

    I should say that I have this problem on with 11.2 because printer runs well either on windows or with other linux distro.

    the problem is that when I try to print anything I get:
    /usr/lib/cups/filter/foomatic-rip failed

    I've found an other thread (11.2 - Cups ends /usr/lib/cups/filter/foomatic-rip failed - openSUSE Forums) regarding the same problem but with 11.2 milestone 1 and the solutions seemed to be to downgrade to an older cups and ghostscript version.

    I tried me to but without success this solution and also I would prefer to find a better answer to my problem.

    I really hope someone could help me, thanks for any kind of help and sorry for my worst english.

    Marcello

  2. #2
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    Default Re: Can not print on hp deskjet 710c

    Did you try with hplip?
    openSUSE 12.3 (x86_64) with Kernel 3.7.10-1.16-desktop and KDE 4.11.2 on MacBook Pro
    Latest MS Windows version used: Win95

  3. #3
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    Default Re: Can not print on hp deskjet 710c

    Install hplip and hplip-hpijs. Connect the printer, turn it on. Start Yast - System - Printer and let the autodetection do the job. You should be printing in no time.
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  4. #4

    Default Re: Can not print on hp deskjet 710c

    Hello, thanks for your answer

    I followed your suggestion but nothing has changed.
    I delete my old printer configuration and re-do automatic check
    on yast I can still see HP DeskJet 710C Foomatic/pnm2ppa

    When I try to print I still get /usr/lib/cups/filter/foomatic-rip failed
    I've found on this page Are drivers available for the Deskjet 710C, 712C, 720C, 722C, 820Cse, 820Cxi, 1000Cse, 1000Cxi; or Color LaserJet 1500, 2600 printers? | HPLIP Knowledge Base so seems that for my printer there are no drivers.

    Any other suggestion ?

  5. #5
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    Default Re: Can not print on hp deskjet 710c

    Can you run hp-setup and see?
    openSUSE 12.3 (x86_64) with Kernel 3.7.10-1.16-desktop and KDE 4.11.2 on MacBook Pro
    Latest MS Windows version used: Win95

  6. #6

    Default Re: Can not print on hp deskjet 710c

    If I run hp-setup no device is founded. I'm quite sure my printer is not supported by hp-slip. I figure I sould use Foomatic/pnm2ppa as I've always done with other distro but I do not know why with opensuse 11.2 is not working

    any other suggestion ?

    thanks again for you kindly help

  7. #7
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    Default Re: Can not print on hp deskjet 710c

    Sorry, hplip does not support this printer and the only driver seems to be OpenPrinting database - Driver: pnm2ppa

    Which is the ghostscript-library version on your machine?
    openSUSE 12.3 (x86_64) with Kernel 3.7.10-1.16-desktop and KDE 4.11.2 on MacBook Pro
    Latest MS Windows version used: Win95

  8. #8

    Default Re: Can not print on hp deskjet 710c

    I'm using ghostscript-library version 8.64-6.2.1

    thanks again for your help

  9. #9

    Default Re: Can not print on hp deskjet 710c

    Hello Marcello,

    I found the following page describing supported printers for OpenSuse:

    http://de.opensuse.org/HKL/Drucker

    Unfortunately the 710C part is only in the german version. (search for 710c on the page)

    In short, it states that the required packet "filters" is not part of the standard 11.2 release any more.
    But it can be found in the openSUSE Build Service.

    Address:
    http://download.opensuse.org/repositories/home:/buschmann23/openSUSE_11.2/

    Please try this and give feedback if it works for you. I am also owning a 710C and currently thinking about switching to OpenSuse 11.2, so it would be nice to know if my printer will work with it...

    Regards,
    Horst

  10. #10
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    Default Re: Can not print on hp deskjet 710c

    We have a 710c and it works fine. Must say, it's on openSUSE 11.2, but upgraded from 11.1 (I'll check when I can get to the machine.
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