Page 1 of 2 12 LastLast
Results 1 to 10 of 20

Thread: HOW TO!! Mark a Thread SOLVED!

  1. #1

    Default HOW TO!! Mark a Thread SOLVED!

    Ok, folks, this has been asked for, and fought over, several times. For several reasons, openSuSE forums are not going to mark the thread "SOLVED" any time in the near future. BUT, there is a compromise, where you can mark your thread SOLVED, and all the mod and old-timers concerns are answered too! What is this magic answer? Tags. Just tags.

    On YOUR threads, you can edit the TAGS. Even some time in the future, you will still be able to edit the TAGS! If it's not your thread, you can't!

    So, way down at the bottom of the thread is a row, on the left is "Tags", on the right is "Edit Tags". Guess which one works to edit tags?

    Now, in that tag section, enter "SOLVED", or "Solved", or whatever font/caps version of solved you want to enter! Bingo, now somebody can search for posts, and INCLUDE, or EXCLUDE "solved".

    One can search for "solved", or one can search to exclude "solved" from the results.

    For those who are interested in more detail, here is an excerpt of why threads are NOT marked SOLVED in the openSuSE forums.
    Quote Originally Posted by oldcpu View Post
    Thanks for the suggestion. We have had many healthy debates about implementing this.

    Suggestions were to allow original poster (user-a) to change to "SOLVED" or allowing moderators to change to "SOLVED".

    The problem was there were techincal problems (edit duration/NNTP impact). Plus we could NOT come up with a guideline that would work without upsetting users. If we could confine a thread to only one user's problem, then it would be workable, but what happens very often is:

    a. user-a who starts the thread, keeps asking question after question, often in an unrelated area such that even though the original question is solved, user-a is never happy with the answer and hence would get upset if a moderator were to type "SOLVED" in the thread. Thus many threads would never be closed, as the moderator's would not want to close a thread where the original poster was still not happy to close it.

    b. user-b jumps on to user-a's thread and asks questions. But user-a's problem is solved. However if we put "SOLVED" on user-a's thread, then user-b gets upset because their problem is not solved. And user-b thinks they have almost the same problem, and refuse to start another thread.

    c. user-c jumps on user-a's SOLVED thread, and claim's its not solved and clammers for the thread to be re-opened and marked "NOT-SOLVED" (or "SOLVED" removed). But user-a claims the problem IS solved and claim's user-c is wrong, claim's user-c has a different problem, and claims user-c is pushing FUD. So user-a and user-c are in disagreement and we have an unhappy user-c.

    d. the moderator's are too busy to police every thread to see if a satisfactory technical solution was reached. But its against forum policy for edits after 10 minutes (for a number of good reasons - one reason being user's in an emotional state have been known to completely delete very useful how-to and other guides they have created, if they have such edit permissions) and hence we can not give user-a edit permissions for the Title.

    e. when the thread is marked "SOLVED" it immedately breaks the thread for NNTP users, who are an important part of our community.

    I think there are other reason's as well, but that is some of the considerations we made, and why in the end we decided not to implement this excellent, but sadly not easily workable, solution.

    Thankyou for your interest.
    "Good judgment comes from experience, and a lot of that comes from bad judgment." - Will Rogers

    Learn from the mistakes of others. You cant live long enough to make them all yourself. - Eleanor Roosevelt

  2. #2
    Join Date
    Jun 2008
    Location
    Groningen, Netherlands
    Posts
    19,585
    Blog Entries
    14

    Default Re: HOW TO!! Mark a Thread SOLVED!

    Without wanting to open a new debate, just take a closer look in *buntu's fora for example. "SOLVED" is no guarantee for a solution provided in the post, nor for the problem being solved. By no means.
    Some years ago I joined some small dutch forum, where "real solutions" were moved to a separate part of the forum, IIRC called "Solved and solution provided".
    ° Appreciate my reply? Click the star and let me know why.

    ° Perfection is not gonna happen. No way.

    https://en.opensuse.org/openSUSE:Board#Members
    http://en.opensuse.org/User:Knurpht
    http://nl.opensuse.org/Gebruiker:Knurpht

  3. #3
    Join Date
    Nov 2009
    Location
    Maryland, USA
    Posts
    43

    Default Re: HOW TO!! Mark a Thread SOLVED!

    So will this become part of the "Forums FAQ" link that exists at the top of every forum page and that every new user is encouraged to read?

  4. #4
    Jim Henderson NNTP User

    Default Re: HOW TO!! Mark a Thread SOLVED!

    On Tue, 02 Feb 2010 10:16:01 +0000, GregBrannon wrote:

    > So will this become part of the "Forums FAQ" link that exists at the top
    > of every forum page and that every new user is encouraged to read?


    That's a good idea. I'll talk it over with the rest of the team.

    Jim





    --
    Jim Henderson, CNA6, CDE, CNI, LPIC-1, CLA10, CLP10
    Novell Technical Training

  5. #5

    Default Re: HOW TO!! Mark a Thread SOLVED!

    Quote Originally Posted by Knurpht View Post
    Without wanting to open a new debate, just take a closer look in *buntu's fora for example. "SOLVED" is no guarantee for a solution provided in the post, nor for the problem being solved. By no means.
    Some years ago I joined some small dutch forum, where "real solutions" were moved to a separate part of the forum, IIRC called "Solved and solution provided".
    An excellent idea, knurpht! We could do that TOO! Lol - marking threads as solved is just too plain common-sense useful to not do something. It is a way for the OP to say TY, it is a way for the helper to filter out stuff not to pay attention to, it is a way for the seeker to find something similar, that MIGHT be relevant, and for that seeker to know that another seeker found an answer, even if not the right one for the current seeker. And . . .

    Once we get the wiki back up and running, let's take a look at where our help and how-to's stand. I THINK openSuSE might have some of the better documentation around, but right now it is hard to tell - since one can't find stuff. Ooops - I correct myself, knurpht can find it, but he is THE CHAMPION google-fu artiste! Many others may look up to me, but I am no more than a humble student of knurpht's ability! [I mean, the dude found something I looked HARD for, and I AM good. Also, this has happened to me before - that I haven't found something available in the openSuSE documentation, and had it pointed out to me. Very embarrassing!]

    I have half an hour before I must go - I'll go see if I can review a wiki doc in that time frame.
    TTFN.

    "Good judgment comes from experience, and a lot of that comes from bad judgment." - Will Rogers

    Learn from the mistakes of others. You cant live long enough to make them all yourself. - Eleanor Roosevelt

  6. #6
    Join Date
    Sep 2008
    Location
    Sulzbach (Taunus), Hessen [Hesse], Deutschland [Germany]
    Posts
    2,178

    Arrow Re: HOW TO!! Mark a Thread SOLVED!

    Quote Originally Posted by Knurpht View Post
    [...] "SOLVED" is no guarantee for a solution provided in the post, nor for the problem being solved. By no means.
    Maybe there could be "solved" for real solutions and "answered" for problems which have no solution jet (and could lead to a bug report or an entry in features/openFATE).

    And sometimes the first problem in a thread is solved but this lead to an other problem. Should the opener of a thread then asked someone to split the tread (if the opener has not done that before)?

    Greetings
    pistazienfresser

  7. #7
    Join Date
    Jun 2008
    Location
    Groningen, Netherlands
    Posts
    19,585
    Blog Entries
    14

    Default Re: HOW TO!! Mark a Thread SOLVED!

    First, AFAIK we cannot split threads.
    Second: a "solution" that leads to an other problem, IMHO is no solution, a hack/workaround at most.
    The forums are meant to meet/help/get help, not as a kind of filter for bugreporting/feature requests.

    Any user has the option to change the title of his reply, by using the 'Post Reply' button instead of the individual post's 'Reply' button. Just to show I'll post a duplicate with a changed title

    This one is by following 'Reply'
    ° Appreciate my reply? Click the star and let me know why.

    ° Perfection is not gonna happen. No way.

    https://en.opensuse.org/openSUSE:Board#Members
    http://en.opensuse.org/User:Knurpht
    http://nl.opensuse.org/Gebruiker:Knurpht

  8. #8
    Join Date
    Jun 2008
    Location
    Groningen, Netherlands
    Posts
    19,585
    Blog Entries
    14

    Default ChangedTitle: Re: HOW TO!! Mark a Thread SOLVED!

    First, AFAIK we cannot split threads.
    Second: a "solution" that leads to an other problem, IMHO is no solution, a hack/workaround at most.
    The forums are meant to meet/help/get help, not as a kind of filter for bugreporting/feature requests.

    Any user has the option to change the title of his reply, by using the 'Post Reply' button instead of the individual post's 'Reply' button. Just to show I'll post a duplicate with a changed title

    This one is by following the 'Post Reply' button.
    ° Appreciate my reply? Click the star and let me know why.

    ° Perfection is not gonna happen. No way.

    https://en.opensuse.org/openSUSE:Board#Members
    http://en.opensuse.org/User:Knurpht
    http://nl.opensuse.org/Gebruiker:Knurpht

  9. #9
    Join Date
    Jun 2008
    Location
    Earth - Denmark
    Posts
    10,730

    Default find solution here!

    Knurpht wrote:
    > This one is by following the 'Post Reply' button.


    interesting, they both look the same to me (in nntp) but i can change
    at will

    --
    DenverD (Linux Counter 282315)
    CAVEAT: http://is.gd/bpoMD
    posted via NNTP w/TBird 2.0.0.23 | KDE 3.5.7 | openSUSE 10.3
    2.6.22.19-0.4-default SMP i686
    AMD Athlon 1 GB RAM | GeForce FX 5500 | ASRock K8Upgrade-760GX |
    CMedia 9761 AC'97 Audio

  10. #10
    Join Date
    Jun 2008
    Location
    Groningen, Netherlands
    Posts
    19,585
    Blog Entries
    14

    Default Re: find solution here!

    The 'Reply' button is to reply to a post ( button is embedded is post), the 'Post Reply' button is to post a reply in the thread, i.e. to the original post. This opens a new page where it's possible for http users to change the title.
    ° Appreciate my reply? Click the star and let me know why.

    ° Perfection is not gonna happen. No way.

    https://en.opensuse.org/openSUSE:Board#Members
    http://en.opensuse.org/User:Knurpht
    http://nl.opensuse.org/Gebruiker:Knurpht

Page 1 of 2 12 LastLast

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •