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Thread: Open office 3.1.1 cannot read usb stick

  1. #1
    Join Date
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    Default Open office 3.1.1 cannot read usb stick

    Hi

    I have opensuse 11.2 installed and openoffice 3.1.1.4 I cannot read or write to a usb memory stick. I can open docs from the memory stick via dolphin but can only save to Home. All worked fine with opensuse 11.1 and openoffice.

    Thanks

  2. #2
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    Default Re: Open office 3.1.1 cannot read usb stick

    I'm not quite sure what you mean. I always read to or from an external device using the file manager. What were you doing differently before?

  3. #3
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    Default Re: Open office 3.1.1 cannot read usb stick

    basicaly I use a usb memory stick to store all data files that I use every day. Since I installed 11.2, Openoffice can no longer read or write to the usb memory stick. if I try to save a doc I get the following error

    Error saving the document Untitled1:
    /media/PKBACK does not exist

    when I close that error message I get a second error message as follows

    Error saving the document Untitled1
    General Error
    General input/output error.


    Of interest dolphin picks up the name of the memory stick as

    PKBACK#001

    I wonder if the # in the name is a problem for openoffice

  4. #4

    Default Re: Open office 3.1.1 cannot read usb stick

    Are you using the 'recent documents' menu in Openoffice to try to open your documents? If the path to the files has changed, which is has if your USB stick is now PKBACK#001 then the existing links in that menu won't work.

    To fix simply open your USB stick in Dolphin and double click the documents to open them.

  5. #5
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    Default Re: Open office 3.1.1 cannot read usb stick

    I can confirm to you that this problem is because of the # symbol in the directory name. It looks like an OpenOffice bug.

    PKBACK#001 is not created by Dolphin (or any other File Manager program), it is read from the Volume Label of the drive. You can change the Volume Label to something else like PKBACK001 using mlabel or e2label (as root).
    openSUSE 12.3 (x86_64) with Kernel 3.7.10-1.16-desktop and KDE 4.11.2 on MacBook Pro
    Latest MS Windows version used: Win95

  6. #6
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    Default Re: Open office 3.1.1 cannot read usb stick

    Thanks,

    I changed the name in windows(dolphin wont let me change the name) and it works . It seems to default back to PKBACK#001 if you do not safely remove the memory stick.

    I will try changing it with mlabel or e2label as you suggest and see what happens.

  7. #7
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    Default Re: Open office 3.1.1 cannot read usb stick

    Yea, you are right. When it mounts, it will get mounted under /media/PKBACK directory. If you don't unmount it properly, the directory /media/PKBACK will not be removed and when next time you insert the drive, it may be generating the new directory name like /media/PKBACK#001 and it is a problem for OpenOffice.
    openSUSE 12.3 (x86_64) with Kernel 3.7.10-1.16-desktop and KDE 4.11.2 on MacBook Pro
    Latest MS Windows version used: Win95

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