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Thread: Thunderbird 3beta4 (Opensuse 11.2) sends no email

  1. #1

    Default Thunderbird 3beta4 (Opensuse 11.2) sends no email

    After upgrading OpenSuse 11.1 to 11.2, we got the TB3beta4 (which seems to be the source of many issues, thank you Novell for pushing this on your users) :-(

    As a result I can no longer send emails.
    I will give a translation of the error message (I get it in Dutch) :

    Sending of the message failed.
    An error occured during the sending of the email : unable to authenticate at the SMPTP server <name of smtp server here>.
    It does not support authentication (SMTP-AUTH), but you have chosen to use authentication.
    Uncheck "username and password" for this server or contact the service provider.


    It is obvious that this authentication is needed on the SMTP server, just checked on another PC where this still works. So it is for sure OpenSuse11.2/TB3beta4 which are causing this error.

    Any suggestions, fixes , ... ?

    many thanks.

  2. #2

    Default Re: Thunderbird 3beta4 (Opensuse 11.2) sends no email

    anyone any ideas?

  3. #3
    palladium NNTP User

    Default Re: Thunderbird 3beta4 (Opensuse 11.2) sends no email

    killerbot wrote:
    > After upgrading OpenSuse 11.1 to 11.2, we got the TB3beta4 (which seems
    > to be the source of many issues, thank you Novell for pushing this on
    > your users) :-(


    have you tried to roll back to a non-beta version of Thunderbird?

    i wonder why you are running a beta anyway..

    What software package management repositories do you have enabled? ie
    what is the output of:

    zypper lr -d

    i can only guess you fetched the beta from a community/mozilla repo,
    and not from oss or non-oss, read more at:
    http://forums.opensuse.org/new-user-...ml#post2058902

    where it suggests "initially set up only 4 repositories (repos). Just
    4. No others. None! Those 4 are OSS, Non-OSS, Update, and Packman"

    --
    palladium

  4. #4

    Default Re: Thunderbird 3beta4 (Opensuse 11.2) sends no email

    I didn't choose to use TB3, I choose to upgrade to OpenSuse 11.2 . OpenSuse 11.2 ships with TB3beta4.
    I myself would have stick with TB2.

  5. #5
    palladium NNTP User

    Default Re: Thunderbird 3beta4 (Opensuse 11.2) sends no email

    can you delete TB3, install TB2, and be happy?

    or, maybe log a bug report first..

    --
    palladium

  6. #6
    Join Date
    Sep 2008
    Posts
    2,997

    Default Re: Thunderbird 3beta4 (Opensuse 11.2) sends no email

    The OpenSUSE 12 release notes state that TBird has been upgraded to v3.0beta4 so that's the version available from the official repos

    TB 3RC2 is available (but no SUSE RPM atm) from mozilla.org so you can install the tarball.
    or remove tb3 and rollback to tb2
    rpm -e --nodeps MozillaThunderbird (remove TB 3)
    and install v 2 from Index of /repositories/mozilla/openSUSE_11.2/i586
    rpm -Uvf http://download.opensuse.org/repositories/mozilla/openSUSE_11.2/i586/MozillaThunderbird-2.0.0.23-6.3.i586.rpm

    not sure if this will work 100% but you can do
    rpm -ivf http://download.opensuse.org/repositories/mozilla/openSUSE_11.2/i586/MozillaThunderbird-2.0.0.23-6.3.i586.rpm
    that should overwrite TB3 with TB2 without the need to uninstall it first.

  7. #7
    Join Date
    Jul 2008
    Location
    USA
    Posts
    163

    Default Thunderbird 3RC2 install instructions

    There is a RC2 release in the beta repo, but they don't call it RC2 " MozillaThunderbird-3.0.0-9.1.i586.rpm" it took me a second to realize that they aren't defining it as an RC. They are treating it like a final release as far as the name goes. Here is a link to both the repo and webpin where you can download and install it.

    Webpin
    In webpin just choose MozillaThunderbird (3.0.0)


    Mozilla Beta Repo

    In the Repo choose MozillaThunderbird-3.0.0-9.1.i586.rpm

  8. #8
    Join Date
    Sep 2008
    Posts
    2,997

    Default Re: Thunderbird 3beta4 (Opensuse 11.2) sends no email

    I just trued out TB3b4 and it sends and receives mail fine
    with pop3/smtp,accounts, free ones any way
    I tested it with:
    gmail, netscape (aol) and hotmail (all pop3/smtp)
    and it's all well.

    First check your SUSE firewall settings, does disabling the firewall resolve the problem?

    Take a look at your addons maybe an old extension is the problem.

    Make a new user profile (in TB) does the problem still persist?

  9. #9

    Default Re: Thunderbird 3beta4 (Opensuse 11.2) sends no email

    IN the meantime I have updated to TB3 (bye bye beta 4).

    The problem persists.

    There are no extensions installed (I have read in some other places that enigmail might give rise to troubles).

    There are a few plug-ins installed :
    * Adobe Reader 9.1
    * NPAPI Plugins Wrapper 1.2.2
    * PackageKit
    * ShockWave Flash 10.0 r32
    * Skype Buttons for Kopete
    * Vlc Multimedia plug-in (1.0.3)

    How is this possible that this works so crappy. A very clean PC, upgrade OpenSuse 11.1 to 11.2, and all you get is troubles.

    Start rant :
    I can try to create a new account, but supose this works, then there will be the migration problem, getting the emails from one account to the other one. That are not solutions, that is amateurism. Sorry to say, I am in favor of OpenSuse and Thunderbird, but this is just horrible.
    End rant.

    So all further ideas are very welcome ...

  10. #10

    Default Re: Thunderbird 3beta4 (Opensuse 11.2) sends no email

    I switched back to TB 2.0.0.23, and now everything works fine again.
    So bye bye TB3, you sucked big time, and a lot of people seem to have those issues. Time to wait another 3 years for the next TB version ,and then hopefully it will work.
    Sorry TB, incase it doesn't work because of OpenSuse 11.2, but whomever the guilty party is, we are left in the dark.
    Enigmail was pointed as a possible guilty party, where in my case it is not even installed, then after checking for the xTH time the settings of the account (thanks TB2 for proving they are correct) all that is left is TB3/OpenSUse11.2 NOT working.

    And no I love TB too much to try other email clients.

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