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Thread: should we aim to get our 'machines' to think, a little?

  1. #1
    palladium NNTP User

    Default should we aim to get our 'machines' to think, a little?

    when i go to my online (stock) broker and type in a question asking
    something (anything really) their smart machine nearly immediately
    gives me a list of potential answers based on key words in my question..

    shouldn't it be possible to 'teach' our machines to be as smart?

    i mean (for example) why do our users (and especially our *potential*
    users) have to ask over and over:

    "i just installed [version] and get only a black/blank screen, why?"
    or
    "why can't i mark my thread solved? :-| "
    or
    "we should be able to mark our threads solved!!! :-("
    or
    "i just installed [version], and can't use YouTube, whaaaaaa!!!"
    or
    "i want to install [application] but when i run 'make' it don't"
    or
    "double clicked the rpm and now can't find my [application]"
    or
    "which anti-virus is best for my laptop?"
    or...or...or...or...ad infinitum (almost)

    i mean, does it make sense that there is NO redirection to a specific
    branch of a FAQ? wouldn't an instant answer be comforting to some
    (sure, i understand personal involvement...but . . .)

    --
    palladium

  2. #2
    Join Date
    Mar 2009
    Location
    London
    Posts
    426

    Default Re: should we aim to get our 'machines' to think, a little?

    Hi,

    So you propose an automated message should reply to posts regarding frequent, easy to solve problems?

    I think that's a great idea; every new user seems to ask the same few questions.


    Regards,
    Barry.
    Desktop: openSUSE 11.3 (x86) LXDE
    Laptop: Arch Linux (x86_64) GNOME 3

  3. #3
    palladium NNTP User

    Default Re: should we aim to get our 'machines' to think, a little?

    Barry Nichols wrote:
    > So you propose an automated message should reply to posts regarding
    > frequent, easy to solve problems?


    maybe not "reply" but when the potential poster presses "Submit New
    Thread" maybe instead of publishing the Nth "black screen" thread it
    offers a list of highly probably answers (based on tags, key words,
    embedded decision matrices, AI, or whatever) from a database of
    solutions....or, maybe gives a (LONGish) list of previous/recent
    threads with the terms "black screen" and 11.2 in the same
    sentence/phrase/subject/etc..

    > I think that's a great idea; every new user seems to ask the same few
    > questions.


    *and* don't have a clue about any of these basic "HELP ME!" concepts:

    - http://forums.opensuse.org/search.php
    - http://forums.opensuse.org/faq.php
    - http://www.google.com/search?q=site%3Aopensuse.org+[search string]
    for example black+screen+ati or black+screen+nvidia or etc

    --
    palladium

  4. #4
    Join Date
    Jun 2008
    Location
    /dev/belgium
    Posts
    1,946

    Default Re: should we aim to get our 'machines' to think, a little?

    What? You didn't know already that I'm a 'machine'?

    <!automated response!>

  5. #5
    Join Date
    Jun 2008
    Location
    Natchez, MS, USA
    Posts
    518

    Default Re: should we aim to get our 'machines' to think, a little?

    The forums already do that. Check it out. Click on Search on the menu above.
    Free Fractal Wallpapers
    http://wilsonephillips.smugmug.com

  6. #6
    palladium NNTP User

    Default Re: should we aim to get our 'machines' to think, a little?

    Wilson Phillips wrote:
    > The forums already do that. Check it out. Click on Search on the menu
    > above.


    i guess you missed some parts of my posting, this part in particular:
    http://forums.opensuse.org/search.php

    but, that engine is pretty much brain dead when compared to the same
    search string entered into Google while specifying the opensuse.org
    site..try it.

    --
    palladium

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