Results 1 to 7 of 7

Thread: Problem using HP LaserJet 4 printer

  1. #1
    MickeA NNTP User

    Default Problem using HP LaserJet 4 printer

    Hi everyone,

    Last week I made the switch from Ubuntu to OpenSUSE because the Ubuntu ATI drivers stopped supporting my laptop graphics card.

    Now I am having problems getting my HP LaserJet 4 printer to work. It is connected to my network with IP address 192.168.1.100 and uses the default port 9100. I first tried using Control Center->Printer Configuration and setting up an AppSocket/HP Jetdirect connection using the "HP LaserJet 4/4M, CUPS + omni [en]" driver. These are the same settings I have been using in Ubuntu, but when I try printing a test page using these settings the message box comes up but nothing happens and the Printer State shows "Idle - CUPSToOmni: No pages printed!".

    I also tried setting up the printer using YaST and the same settings and got the same results. I have also tried using the LaserJet III driver which did not work either. There seems to be no problem with the connection itself as YaST recognizes a HP printer on the mentioned port and browsing to 192.168.1.100:9100 using firefox gives a plaintext output of the HTTP commands used in the connection.

    Printing on a separate Windows computer connected in the same way works without problems, as did printing on this computer using my previous Ubuntu installation.

    I don't know what to try next, so I'd be thankful for any suggestions or information as to what might be wrong.

  2. #2
    Join Date
    Jun 2008
    Location
    Kansas City Area, Missouri, USA
    Posts
    7,236

    Default Re: Problem using HP LaserJet 4 printer

    On 10/11/2009 11:56 AM, MickeA wrote:
    >
    > Hi everyone,
    >
    > Last week I made the switch from Ubuntu to OpenSUSE because the Ubuntu
    > ATI drivers stopped supporting my laptop graphics card.
    >
    > Now I am having problems getting my HP LaserJet 4 printer to work. It
    > is connected to my network with IP address 192.168.1.100 and uses the
    > default port 9100. I first tried using Control Center->Printer
    > Configuration and setting up an AppSocket/HP Jetdirect connection using
    > the "HP LaserJet 4/4M, CUPS + omni [en]" driver. These are the same
    > settings I have been using in Ubuntu, but when I try printing a test
    > page using these settings the message box comes up but nothing happens
    > and the Printer State shows "Idle - CUPSToOmni: No pages printed!".
    >
    > I also tried setting up the printer using YaST and the same settings
    > and got the same results. I have also tried using the LaserJet III
    > driver which did not work either. There seems to be no problem with the
    > connection itself as YaST recognizes a HP printer on the mentioned port
    > and browsing to 192.168.1.100:9100 using firefox gives a plaintext
    > output of the HTTP commands used in the connection.


    Under YaST, it should show the connection as
    socket://192.168.1.100:9100 with one of the recommended drivers. My
    printer is an HP2200N that uses the same JetDirect card, but a
    different driver.

  3. #3
    Join Date
    Sep 2008
    Location
    Near Brussels, Belgium N50 50.394 E4 29.462
    Posts
    318

    Default Re: Problem using HP LaserJet 4 printer

    On 2009-10-11, MickeA <MickeA@no-mx.forums.opensuse.org> wrote:

    > Now I am having problems getting my HP LaserJet 4 printer to work. It
    > is connected to my network with IP address 192.168.1.100 and uses the
    > default port 9100. I first tried using Control Center->Printer
    > Configuration and setting up an AppSocket/HP Jetdirect connection using
    > the "HP LaserJet 4/4M, CUPS + omni [en]" driver. These are the same
    > settings I have been using in Ubuntu, but when I try printing a test
    > page using these settings the message box comes up but nothing happens
    > and the Printer State shows "Idle - CUPSToOmni: No pages printed!".


    Try using an LPD conection with that same IP.



    --
    Any time things appear to be going better, you have overlooked
    something.

  4. #4

    Default Re: Problem using HP LaserJet 4 printer

    Have you checked if the firewall blocks port 9100, or whether the interface is connected to the internal zone?

  5. #5
    MickeA NNTP User

    Default Re: Problem using HP LaserJet 4 printer

    Thank you everyone for your replies.

    Rikishi42:

    I tried removing the printer and installing it again using
    LPD instead, but unfortunately probing from YaST did not
    find the printer and no pages were printed when I tried
    installing it.

    lwfinger:

    Yeah it does show that information and I used the
    recommended LaserJet 4/4M driver, so I guess that shouldn't be a
    problem.

    By the way, how did you find out that they both use the
    same JetDirect card? I'd be happy to know of any resources to
    help in more detailed troubleshooting.

    SauronXXX:

    As far as I can tell the firewall doesn't block the
    connection itself. Pinging works without problems and as I
    mentioned, using Firefox to browse to the device (which does not
    have web capabilities) actually gave a raw text printout of the
    HTTP commands used.

    If I understand correctly, since the IP used
    is within the range reserved for local networks it should be
    connected to the internal zone and not be blocked by the
    firewall by default. I'm not entirely sure if I've understood
    the terminology right though.




    By the way, I'll submit an error log I get when trying to print
    using the JetDirect driver. The error messages seem to indicate
    that CUPS can't actually find the driver .so file. Where should
    these files be? I looked in /lib but there was no appropriate file there.

    {'error_log': ['I [11/Oct/2009:14:45:59 +0200] Saving subscriptions.conf...',
    'I [11/Oct/2009:14:46:06 +0200] [Job 14] Adding start banner page "none".',
    'I [11/Oct/2009:14:46:06 +0200] Saving subscriptions.conf...',
    'I [11/Oct/2009:14:46:06 +0200] [Job 14] Adding end banner page "none".',
    'I [11/Oct/2009:14:46:06 +0200] [Job 14] File of type application/postscript queued by "mikael".',
    'I [11/Oct/2009:14:46:06 +0200] [Job 14] Queued on "hplj4" by "mikael".',
    'I [11/Oct/2009:14:46:06 +0200] Saving subscriptions.conf...',
    'I [11/Oct/2009:14:46:06 +0200] [Job 14] Started filter /usr/lib/cups/filter/pstops (PID 28384)',
    'I [11/Oct/2009:14:46:06 +0200] [Job 14] Started filter /usr/lib/cups/filter/pstoraster (PID 28385)',
    'I [11/Oct/2009:14:46:06 +0200] [Job 14] Started filter /usr/lib/cups/filter/CUPSToOmni (PID 28387)',
    'I [11/Oct/2009:14:46:06 +0200] [Job 14] Started backend /usr/lib/cups/backend/socket (PID 28388)',
    'I [11/Oct/2009:14:46:06 +0200] Saving subscriptions.conf...',
    'E [11/Oct/2009:14:46:06 +0200] PID 28387 (/usr/lib/cups/filter/CUPSToOmni) stopped with status 1!',
    'I [11/Oct/2009:14:46:06 +0200] Hint: Try setting the LogLevel to "debug" to find out more.',
    'E [11/Oct/2009:14:46:06 +0200] [Job 14] CUPSToOmni: Fatal error: unable to load "libHP_LaserJet_4_4M.so", g_module_error returns "libHP_LaserJet_4_4M.so: cannot open shared object file: No such file or directory"',
    'E [11/Oct/2009:14:46:06 +0200] [Job 14] CUPSToOmni: No pages printed!',
    'I [11/Oct/2009:14:46:06 +0200] Saving subscriptions.conf...',
    'I [11/Oct/2009:14:46:06 +0200] Saving subscriptions.conf...',
    'E [11/Oct/2009:14:46:11 +0200] [Job 14] Job stopped due to filter errors.',
    'I [11/Oct/2009:14:46:11 +0200] Saving subscriptions.conf...',
    'I [11/Oct/2009:14:46:11 +0200] Saving subscriptions.conf...',
    'I [11/Oct/2009:14:46:16 +0200] Saving subscriptions.conf...']}

  6. #6
    MickeA NNTP User

    Talking Re: Problem using HP LaserJet 4 printer

    I would just like to say that installing the printer again using
    YaST/Printer but choosing the foomatic driver for HP Laserjet 4+
    instead of the omni driver for Laserjet4/4M solved the issue.

    Pages print without any problems, both text and graphics.

    Thank you everyone who tried to help!

  7. #7
    MickeA NNTP User

    Question Re: Problem using HP LaserJet 4 printer

    On a different note, I would like to change the title of the
    thread to show the fact that the problem is resolved.
    Is there any way to do that?

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •