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Thread: Intel Corporation 82801G (ICH7 Family) sound woes

  1. #1

    Default Intel Corporation 82801G (ICH7 Family) sound woes

    Hello Everybody!!

    I just can't get sound to work on SuSE 11.1 desktop system.

    Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 01) is my sound card.

    I've tried everything from raising the volume on each and every channel to updating the kernel specific alsa driver. You name it, I've done it!!

    Here's the link to my /usr/sbin/alsa-info.sh output:

    http://www.alsa-project.org/db/?f=c0...4f4feecdb579e5


    Looking to hear from you guys.

    Satan

  2. #2

    Default Re: Intel Corporation 82801G (ICH7 Family) sound woes

    Whoa, 30 views and no replies!!

    C'mon u guys there must be some Sound Card Guru out there.

  3. #3
    platinum NNTP User

    Default Re: Intel Corporation 82801G (ICH7 Family) sound woes

    > C'mon u guys there must be some Sound Card Guru out there.


    unfortunately (for you) _the_ sound guru is a guy named 'oldcpu' and
    he is on vacation (i have NO idea who told him he could go)..

    there are about a billion posts here from him on sound...you could try
    searching the forum for his answers to similar problems....if i were
    you i'd use the advanced search at

    http://forums.opensuse.org/search.php

    and put oldcpu in the "Search by user name" block and intel sound (or
    something like that....wiggle it around until you find _the_ answer
    you need) and look for replies in (say) the last six months or so..

    -good luck- i think he is back in four weeks, or less..

    oh look, you ARE lucky: search on 82801G sound with oldcpu turns
    up 30 hits going back to july 08, in .9 seconds

    HINT: do not read just one and start 'fixing' because it might not be
    THE one for you....read several...maybe you become THE expert and you
    can take over until oldcpu comes back..

    --
    platinum

  4. #4
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    Default Re: Intel Corporation 82801G (ICH7 Family) sound woes

    Quote Originally Posted by satanlair911 View Post
    Here's the link to my /usr/sbin/alsa-info.sh output:

    http://www.alsa-project.org/db/?f=c0...4f4feecdb579e5
    I'm still on vacation. I tried to look at that link, but its no good !!

    Now the general advice I give for sound problems is to start trying to work your way through the openSUSE audio troubleshooting guide: SDB:AudioTroubleshooting - openSUSE .

    Do NOT use the startup system sound as your criteria for stating sound does not work. Also be certain to check your mixer. Its not uncommon for a mixer setting (master, pcm or speaker) to be muted upon boot. In KDE your mixer is "kmix" (the small speaker in right hand corner). In Gnome your mixer is "alsamixer".

    Note, when testing if you have sound, please copy and paste the following speaker-test into a Gnome terminal or a kde konsole:

    speaker-test -Dplug:front -c2 -l5 -twav

    Note Linux is case sensitive, and D is not the same as d. To stop the above test, while the konsole/xterm has the mouse focus, press <CTRL><C> on the keyboard. Note you should check your mixer settings (kmix if using KDE, and alsamixer if using Gnome) to ensure that PCM and Master Volume are set around 95%. Once you have basic sound established you can back off to lower volume levels. Note the test for surround sound is different.

    If that test yields errors (and its not uncommon to get errors there), try instead this more simple test:
    speaker-test -c2 -l5 -twav
    You should hear a female voice saying 'FRONT LEFT', 'FRONT RIGHT' five times. Its quite common that one of those speaker tests will work and one will NOT work, so don't be distressed if that is the case. IF that test gives sound, stop now, post that the sound test gives sound, and we will look at other possible causes for your applications not giving you the sound you want (such as missing codecs, using the wrong packaged version ... etc ... ).

    Or alternatively, for testing the simple playback, use aplay program. Prepare a WAV file and simply run like:
    Code:
    aplay -vv somefile.wav
    With the option -vv, aplay shows the verbose information of the PCM device, and a VU-peak meter during playing the file.

    Try those speaker-tests as both a regular user, and also with root permissions. If you have a headset, try with your headset plugged in, and also with your headset not plugged in (for speakers).

    Assuming no sound, can you provide more very detailed information so a good recommendation can be given? For openSUSE-11.1, you can do that, with your laptop connected to the internet, by opening a gnome-terminal or a kde konsole and twice copy and paste the following into that terminal/konsole
    Code:
    /usr/sbin/alsa-info.sh
    Run it the 1st time with root permissions. It will ask if you wish to do an update of the script. Select YES.

    Then run it again (as either a regular user or as root). This time it will diagnose your PC's hardware and software configuration for audio, and it will post its output on the Internet/web. It will give you the URL of the web site. Please post that URL here. JUST the URL.

    Also, please copy and paste the following commands one line at a time into a gnome-terminal or a konsole and post here the output:
    rpm -qa | grep alsa
    rpm -qa | grep pulse
    rpm -q libasound2
    uname -a
    cat /etc/modprobe.d/sound
    ... with that information I may be able to make a recommendation.

    Also, do NOT waste too much time on this. Simply post on our forum if you get stumped, and continue to look for help that way.

    I'll be off vacation in a few days.

  5. #5

    Default Re: Intel Corporation 82801G (ICH7 Family) sound woes

    All the information as requested:

    /usr/sbin/alsa-info.sh output:
    http://www.alsa-project.org/db/?f=1c...f396b5503c04d7

    rpm -qa | grep alsa:
    alsa-oss-32bit-1.0.17-1.37
    alsa-plugins-1.0.18-6.13
    alsa-docs-1.0.18-8.12.1
    alsa-plugins-pulse-32bit-1.0.18-6.12
    alsa-firmware-1.0.17-1.42
    alsa-tools-1.0.18-1.16
    alsa-devel-1.0.18-8.9
    alsa-plugins-pulse-1.0.18-6.13
    alsa-1.0.21-41.1
    alsa-utils-1.0.18-6.4
    alsa-driver-kmp-default-1.0.21.20090910_2.6.27.7_9.1-1.1
    alsa-plugins-32bit-1.0.18-6.12
    alsa-oss-1.0.17-1.43

    rpm -qa | grep pulse
    pulseaudio-module-bluetooth-0.9.12-9.5
    pulseaudio-module-x11-0.9.12-9.5
    libpulse0-32bit-0.9.12-9.6
    libpulse0-0.9.12-9.5
    libpulse-browse0-0.9.12-9.5
    libpulse-mainloop-glib0-0.9.12-9.5
    alsa-plugins-pulse-32bit-1.0.18-6.12
    pulseaudio-utils-0.9.12-9.5
    alsa-plugins-pulse-1.0.18-6.13
    pulseaudio-module-lirc-0.9.12-9.5
    libxine1-pulse-1.1.15-20.8
    libpulsecore4-0.9.12-9.5
    pulseaudio-0.9.12-9.5
    pulseaudio-esound-compat-0.9.12-9.5
    pulseaudio-module-jack-0.9.12-9.5
    pulseaudio-module-gconf-0.9.12-9.5
    pulseaudio-module-zeroconf-0.9.12-9.5

    rpm -q libasound2
    libasound2-1.0.18-8.12.1

    uname -a
    Linux linux-xmbu 2.6.27.7-9-default #1 SMP 2008-12-04 18:10:04 +0100 x86_64 x86_64 x86_64 GNU/Linux

    cat /etc/modprobe.d/sound:
    options snd slots=snd-hda-intel
    options model=3stack-dig enable=1 index=0
    # u1Nb.7ZjyjPlwJnC:82801G (ICH7 Family) High Definition Audio Controller
    alias snd-card-0 snd-hda-intel

  6. #6
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    Default Re: Intel Corporation 82801G (ICH7 Family) sound woes

    Quote Originally Posted by satanlair911 View Post
    Thanks.

    I note a 64-bit openSUSE-11.1 with the 2.6.27.7-9-default kernel (ie it has not been updated yet to 2.6.27.29) on an HP dx2280 MT(RA529AV) with an ALC883 hardware audio codec and a mix of 1.0.18 and 1.0.21 of alsa audio driver.

    Your /etc/modprobe.d/sound file suggests you tried to apply the model option 3stack-dig but there is no indication in the diagnostic script that has been applied. Was there a particular reason why you elected to use the option "3stack-dig" ??

    I note from the HD-Audio-Models.txt file for alsa the following list of model options for the ALC883 (of which only one option can be applied at a time):
    Code:
    ALC883/888
    ==========
      3stack-dig	3-jack with SPDIF I/O
      6stack-dig	6-jack digital with SPDIF I/O
      3stack-6ch    3-jack 6-channel
      3stack-6ch-dig 3-jack 6-channel with SPDIF I/O
      6stack-dig-demo  6-jack digital for Intel demo board
      acer		Acer laptops (Travelmate 3012WTMi, Aspire 5600, etc)
      acer-aspire	Acer Aspire 9810
      acer-aspire-4930g Acer Aspire 4930G
      medion	Medion Laptops
      medion-md2	Medion MD2
      targa-dig	Targa/MSI
      targa-2ch-dig	Targs/MSI with 2-channel
      laptop-eapd   3-jack with SPDIF I/O and EAPD (Clevo M540JE, M550JE)
      lenovo-101e	Lenovo 101E
      lenovo-nb0763	Lenovo NB0763
      lenovo-ms7195-dig Lenovo MS7195
      lenovo-sky	Lenovo Sky
      haier-w66	Haier W66
      3stack-hp	HP machines with 3stack (Lucknow, Samba boards)
      6stack-dell	Dell machines with 6stack (Inspiron 530)
      mitac		Mitac 8252D
      clevo-m720	Clevo M720 laptop series
      fujitsu-pi2515 Fujitsu AMILO Pi2515
      fujitsu-xa3530 Fujitsu AMILO XA3530
      3stack-6ch-intel Intel DG33* boards
      auto		auto-config reading BIOS (default)
    But before we go into that list, I note in your installed rpms you updated the alsa user space to 1.0.21, but you did not try the daily snapshots.

    I recommend you remove your PCs /etc/modprobe.d/sound file (do NOT put a backup in the /etc/modprobe.d/ directory, as ALL files are in that directory are loaded, even if labelled something different) and then run with root permissions "alsaconf". That will recreate the file. Then test your sound.

    If that does not work, update to the daily alsa snapshots by sending the following six commands with root permissions with your PC connected to the internet (one at a time in sequence):
    Code:
    zypper ar http://download.opensuse.org/repositories/multimedia:/audio:/snapshot/openSUSE_11.1/ multimedia
    Code:
    zypper install alsa alsa-utils alsa-tools alsa-firmware alsa-oss alsa-plugins alsa-plugins-pulse libasound2
    Code:
    zypper rr multimedia
    Code:
    zypper ar http://download.opensuse.org/repositories/multimedia:/audio:/KMP/openSUSE_11.1/ multimedia
    Code:
    zypper install alsa-driver-kmp-default
    Code:
    zypper rr multimedia
    If you are told the app is already installed, carry on anyway (don't stop). Then restart your PC and test the sound.

    Reference for applying daily snapshots: Alsa-update-snapshot - openSUSE

    If that does not still work, we can then look at applying the model options again, using the list I provided (I can walk you through the edits to the /etc/modprobe.d/sound file, where the model option should be in the 1st line).

  7. #7
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    Default Re: Intel Corporation 82801G (ICH7 Family) sound woes

    Quote Originally Posted by oldcpu View Post
    I recommend you remove your PCs /etc/modprobe.d/sound file (do NOT put a backup in the /etc/modprobe.d/ directory, as ALL files are in that directory are loaded, even if labelled something different)...
    Wow, just checked my /etc/modules.d directory and it has a file named "sound" and another named "sound.Yast2save". Both have exactly the same contents.

    As this backup is generated by Yast, is there a problem with it staying there? Do you think it may cause a problem?

    TIA,

  8. #8
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    Default Re: Intel Corporation 82801G (ICH7 Family) sound woes

    Quote Originally Posted by brunomcl View Post
    Wow, just checked my /etc/modules.d directory and it has a file named "sound" and another named "sound.Yast2save". Both have exactly the same contents.

    As this backup is generated by Yast, is there a problem with it staying there? Do you think it may cause a problem?
    Not if they are exactly the same.

  9. #9
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    Default Re: Intel Corporation 82801G (ICH7 Family) sound woes

    they're equal just because I didn't change anything in Yast, I was just exploring the options. But it may cause problems, as the backup will usually have different previous options. Or is it just a safety backup, identical to the current config? Have to test it sometime.

    I'll keep this in mind, thank you.

  10. #10

    Default Re: Intel Corporation 82801G (ICH7 Family) sound woes

    Hi oldcpu,

    I performed all the steps you suggested in your last post, but sadly no sound was heard.

    What's next to be done? All my channels are at max volume and I can hear my PC Speaker(beep) perfectly.

    My /etc/modprobe.d/sound* files look like these:

    cat /etc/modprobe.d/sound.YaST2save
    alias snd-card-0 snd-hda-intel
    alias sound-slot-0 snd-hda-intel

    cat /etc/modprobe.d/sound
    alias snd-card-0 snd-hda-intel
    alias sound-slot-0 snd-hda-intel

    Best Regards,
    Satan Lair

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