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Thread: snd-hda-intel no sound

  1. #1
    barbara-z NNTP User

    Default snd-hda-intel no sound

    Hi, I am trying to get external speakers to work on my toshiba satellite pro laptop but get an error message saying "The kernel module snd-hda-intel for sound support could not be loaded. 82801G (ICH7 family)". I am running opensuse 10.3 2.6.22.18-0.2.

    I did everything mentioned in the audio troubleshooting guide but it didn't work. Would be very grateful for any suggestions... Barbara

  2. #2
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    Default Re: snd-hda-intel no sound

    Quote Originally Posted by barbara-z View Post
    Hi, I am trying to get external speakers to work on my toshiba satellite pro laptop but get an error message saying "The kernel module snd-hda-intel for sound support could not be loaded. 82801G (ICH7 family)". I am running opensuse 10.3 2.6.22.18-0.2.

    I did everything mentioned in the audio troubleshooting guide but it didn't work. Would be very grateful for any suggestions... Barbara
    Hi Barbara,

    Please, can you provide some more detailed information on your Toshiba Satellite Pro laptop configuration so we can help?

    To provide more information, with your PC connected to the internet, please copy and paste the following into a gnome-terminal or konsole:
    Code:
    wget http://home.cfl.rr.com/infofiles/tsalsa && su -c 'bash ./tsalsa'
    when prompted for a password please enter your root password. Please try to accurately answer the question on the number of plugs/jacks on your PC (for example my PC has 3 i/o plugs/jacks). When the script completes it will pass you a URL. Please post that URL here.

    Also, please copy and paste the following, one line at a time, into a gnome-terminal or konsole - and post the output here.
    rpm -qa | grep alsa
    rpm -qa | grep pulse
    rpm -q libasound2
    uname -a
    cat /etc/modprobe.d/sound

    Thankyou and good luck.

  3. #3
    barbara-z NNTP User

    Default Re: snd-hda-intel no sound

    Hello, thanks for your help!! Here is the output:

    paste this url in #alsa: tsalsa.txt - nopaste.com (beta)

    barbara@alderaan:~> rpm -qa | grep alsa
    alsa-oss-1.0.14-23
    alsa-plugins-1.0.14-41
    alsaplayer-0.99.80-1
    alsa-1.0.14-31.2
    alsamixergui-0.9.0rc1-644
    alsa-utils-1.0.14-27
    alsa-tools-1.0.14-38
    alsa-firmware-1.0.14-24
    barbara@alderaan:~> rpm -qa | grep pulse
    barbara@alderaan:~> rpm -q libasound2
    libasound2-1.0.14-31.2
    barbara@alderaan:~> uname -a
    Linux alderaan 2.6.22.18-0.2-default #1 SMP 2008-06-09 13:53:20 +0200 i686 i686 i386 GNU/Linux
    barbara@alderaan:~> cat /etc/modprobe.d/sound
    alias snd-card-0 snd-hda-intel
    alias sound-slot-0 snd-hda-intel

    My laptop is a toshiba satellite pro A 120 PSAC IE- 04R00VEN.

    Barbara

  4. #4
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    Default Re: snd-hda-intel no sound

    Quote Originally Posted by barbara-z View Post
    Hello, thanks for your help!! Here is the output:

    paste this url in #alsa: tsalsa.txt - nopaste.com (beta)
    Thanks. Do you have any sound at all? (on internal speakers or on headset) ?

    The script told me your Toshiba A120 pro has an ALC262. I did a search on the alsa site for the ALC262 and obtained this:
    Search results - AlsaProject
    .... so lots of updates since alsa 1.0.14 which is what you have.

    I looked at your mixer settings, and I saw nothing obvious. Next, your /etc/modprobe.d/sound file:
    Quote Originally Posted by barbara-z View Post
    barbara@alderaan:~> cat /etc/modprobe.d/sound
    alias snd-card-0 snd-hda-intel
    alias sound-slot-0 snd-hda-intel
    OK, the format of that file suggests you tried alsaconf and it didn't work.

    Various options that one can apply to that file are listed in your ALSA-Configuration.txt file for 1.0.14 of alsa, and I've copied the ALC262 portion here with its brief description:
    Code:
    	ALC262
    	  fujitsu	Fujitsu Laptop
    	  hp-bpc	HP xw4400/6400/8400/9400 laptops
    	  hp-bpc-d7000	HP BPC D7000
    	  benq		Benq ED8
    	  benq-t31	Benq T31
    	  hippo		Hippo (ATI) with jack detection, Sony UX-90s
    	  hippo_1	Hippo (Benq) with jack detection
    	  sony-assamd	Sony ASSAMD
    	  basic		fixed pin assignment w/o SPDIF
    	  auto		auto-config reading BIOS (default)
    If we were to update your /etc/modprobe.d/sound file, a sample edit would look like:
    Code:
    alias snd-card-0 snd-hda-intel
    alias sound-slot-0 snd-hda-intel 
    options snd-hda-intel model=fujitsu
    after which one needs to restart alsa with
    su -c 'rcalsasound restart'
    ... and test one's sound .... and if that does not work, try another model assignment instead of fujitsu, and repeat the process. .... but first ...

    I see two ways to go forward.
    (1) by trial and error try various model options to your /etc/modprobe.d/sound file and if that doesn't work update your alsa, and repeat the process of edits to the /etc/modprobe.d/sound file; or
    (2) immediately update to alsa 1.0.18rc2 (via rpms) and then try various /etc/modprobe.d/sound edits.

    I recommend an alsa update. There is guidance for updating here:
    Alsa-update - openSUSE
    which for your openSUSE-10.3 means with your laptop connected to the internet, send the following six command in sequence from a gnome-terminal or konsole with root permissions (ie first type "su"):
    Code:
    zypper ar http://download.opensuse.org/repositories/multimedia:/audio/openSUSE_10.3/ multimedia
    Code:
    zypper install alsa alsa-utils alsa-tools alsa-firmware libasound2
    Code:
    zypper rr multimedia
    Code:
    zypper ar http://download.opensuse.org/repositories/multimedia:/audio:/KMP/openSUSE_10.3_Update/ multimedia
    Code:
    zypper install alsa-driver-kmp-default
    Code:
    zypper rr multimedia
    and have your installation CD/DVD handy as it may ask for it. That will update your alsa to the latest cutting edge drivers.

    Then reboot, test your sound (adjust your mixer as required). If that does not work, then start editting your /etc/modprobe.d/sound file. The ALSA-Configuration.txt file is a bit different for 1.0.18RC1 of alsa:
    Code:
    ALC262
    	  fujitsu	Fujitsu Laptop
    	  hp-bpc	HP xw4400/6400/8400/9400 laptops
    	  hp-bpc-d7000	HP BPC D7000
    	  hp-tc-t5735	HP Thin Client T5735
    	  hp-rp5700	HP RP5700
    	  benq		Benq ED8
    	  benq-t31	Benq T31
    	  hippo		Hippo (ATI) with jack detection, Sony UX-90s
    	  hippo_1	Hippo (Benq) with jack detection
    	  sony-assamd	Sony ASSAMD
    	  ultra		Samsung Q1 Ultra Vista model
    	  lenovo-3000	Lenovo 3000 y410
    	  basic		fixed pin assignment w/o SPDIF
    	  auto		auto-config reading BIOS (default)

  5. #5
    barbara-z NNTP User

    Default Re: snd-hda-intel no sound

    Hi, I ran the updates and the speakers are working now!! But it didn't have any effect on the Mikomi USB headset... Is this also an alsa related problem? But thanks a lot for the speakers anyway!
    Barbara

  6. #6
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    Default Re: snd-hda-intel no sound

    Quote Originally Posted by barbara-z View Post
    But it didn't have any effect on the Mikomi USB headset... Is this also an alsa related problem?
    Maybe yes, maybe no.

    I have no USB headset experience.

    My recommendation is for you to install an IRC chat program (I use the program "xchat" ) , go to "freenode" and " #alsa " and ask the guru's there for help on your USB headset. You may have to visit a half-dozen times, and visit at different times of the day to get help.

    Good luck, and congratulations on getting speaker sound working!

  7. #7

    Question Re: snd-hda-intel no sound

    Hello oldcpu, I have a related problem. After updating from OpenSuSE 13.1 to 13.2 (Harlequin)(x86-64) I have no internal sound from my laptop.
    Details are:

    Toshiba Pro A120 PSACIE-04Q00VN

    00:1b.0 Audio device [0403]: Intel Corporation NM10/ICH7 Family High Definition Audio Controller [8086:27d8] (rev 02)
    Subsystem: Toshiba America Info Systems Device [1179:0001]
    Kernel driver in use: snd_hda_intel
    Kernel modules: snd_hda_intel

    Linux 3.16.6-2-desktop
    KDE 4.14.2

    Yast2-sound reports: The kernel module snd-hda-intel for sound support could not be loaded.

    As this is an old thread I am reluctant to update salsa withou further advice.

  8. #8
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    Default Re: snd-hda-intel no sound

    You should open a new thread and CLOSE this thread (don't post to this thread further).

    The OP was on OpenSuSE 10.3 which is eons away from current openSUSE in architecture so nothing in the original post will apply to your current install.

    You may also want to post in the MULTIMEDIA forum instead.

    TSU

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