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Thread: Linux freezes for short periods on an Acer Aspire 5100

  1. #1
    Join Date
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    Default Linux freezes for short periods on an Acer Aspire 5100

    I've installed OpenSUSE 11 on an Acer Aspire 5100. But now I've run into a problem.

    The laptop locks up at random. When it locks, the hard disk light stays on even though there's no IO taking place.

    After some time, when I'm lucky, everything is back to normal. If not, OpenSUSE crashes completely and I have to shut it down by holding the power button.

    in /var/log/messages I found the following after each freeze.
    Code:
    Jul  1 06:52:03 linux-pnr kernel: ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen
    Jul  1 06:52:03 linux-pnr kernel: ata1.00: cmd ca/00:08:12:3f:dd/00:00:00:00:00/e0 tag 0 dma 4096 out
    Jul  1 06:52:03 linux-pnr kernel:          res 40/00:02:08:08:00/00:00:00:00:00/b0 Emask 0x4 (timeout)
    Jul  1 06:52:03 linux-pnr kernel: ata1.00: status: { DRDY }
    Jul  1 06:52:03 linux-pnr kernel: ata1: soft resetting link
    Jul  1 06:52:03 linux-pnr kernel: ata1.00: configured for UDMA/100
    Jul  1 06:52:03 linux-pnr kernel: ata1.01: configured for UDMA/33
    Jul  1 06:52:03 linux-pnr kernel: ata1: EH complete
    Jul  1 06:52:03 linux-pnr kernel: sd 0:0:0:0: [sda] 156301488 512-byte hardware sectors (80026 MB)
    Jul  1 06:52:03 linux-pnr kernel: sd 0:0:0:0: [sda] Write Protect is off
    Jul  1 06:52:03 linux-pnr kernel: sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
    Jul  1 06:52:04 linux-pnr kernel: sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
    Jul  1 06:52:04 linux-pnr kernel: sd 0:0:0:0: [sda] 156301488 512-byte hardware sectors (80026 MB)
    Jul  1 06:52:04 linux-pnr kernel: sd 0:0:0:0: [sda] Write Protect is off
    Jul  1 06:52:04 linux-pnr kernel: sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
    Jul  1 06:52:04 linux-pnr kernel: sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
    To me it looks like a kernel problem.

    Some research on google led me to believe smartd might be the problem. But this morning it froze again. On reboot the bios POST claimed I had no hard disk or dvd station at all. But after a second reboot everything showed up just fine.

    Information about the IDE controller
    Code:
    00:14.1 IDE interface: ATI Technologies Inc IXP SB400 IDE Controller (rev 80) (prog-if 82 [Master PriP])
    	Subsystem: Acer Incorporated [ALI] Device 009f
    	Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 16
    	I/O ports at 01f0 [size=8]
    	I/O ports at 03f4 [size=1]
    	I/O ports at 0170 [size=8]
    	I/O ports at 0374 [size=1]
    	I/O ports at 8410 [size=16]
    	Capabilities: [70] Message Signalled Interrupts: Mask- 64bit- Queue=0/0 Enable-
    	Kernel driver in use: pata_atiixp
    	Kernel modules: pata_atiixp, atiixp
    Information about ata from boot.msg
    Code:
    <6>ata1.00: ATA-6: HTS541080G9AT00, MB4OA60A, max UDMA/100
    <6>ata1.00: 156301488 sectors, multi 16: LBA48 
    <6>ata1.01: ATAPI: PIONEER DVD-RW DVR-K16RS, 1.35, max UDMA/33
    <6>ata1.00: configured for UDMA/100
    <6>ata1.01: configured for UDMA/33
    I'm using kernel version "2.6.25.5-1.1-default"

    Some help would be greatly appreciated.

  2. #2
    Join Date
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    Default Re: Linux freezes for short periods on an Acer Aspire 5100

    It could be indicating your hdd is having problems or a driver timing problem... hard to say.
    You could try to see if the piix driver works (blacklisting the pata_atiixp) - if it does it might resolve this.

    Two questions seeing you are also running openSUSE 11;
    -do you have reiserfs as filesystem?
    -is beagle installed and running?

    Both these two unfortunately have issues with the 11 final install which they are addressing.

    Cheers,
    Wj
    Have a lot of fun!

  3. #3
    therantinggeek NNTP User

    Default Re: Linux freezes for short periods on an Acer Aspire 5100

    Quote Originally Posted by pkoopmanpk View Post
    I've installed OpenSUSE 11 on an Acer Aspire 5100. But now I've run into a problem.

    The laptop locks up at random. When it locks, the hard disk light stays on even though there's no IO taking place.

    After some time, when I'm lucky, everything is back to normal. If not, OpenSUSE crashes completely and I have to shut it down by holding the power button.

    in /var/log/messages I found the following after each freeze.
    Code:
    Jul  1 06:52:03 linux-pnr kernel: ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen
    Jul  1 06:52:03 linux-pnr kernel: ata1.00: cmd ca/00:08:12:3f:dd/00:00:00:00:00/e0 tag 0 dma 4096 out
    Jul  1 06:52:03 linux-pnr kernel:          res 40/00:02:08:08:00/00:00:00:00:00/b0 Emask 0x4 (timeout)
    Jul  1 06:52:03 linux-pnr kernel: ata1.00: status: { DRDY }
    Jul  1 06:52:03 linux-pnr kernel: ata1: soft resetting link
    Jul  1 06:52:03 linux-pnr kernel: ata1.00: configured for UDMA/100
    Jul  1 06:52:03 linux-pnr kernel: ata1.01: configured for UDMA/33
    Jul  1 06:52:03 linux-pnr kernel: ata1: EH complete
    Jul  1 06:52:03 linux-pnr kernel: sd 0:0:0:0: [sda] 156301488 512-byte hardware sectors (80026 MB)
    Jul  1 06:52:03 linux-pnr kernel: sd 0:0:0:0: [sda] Write Protect is off
    Jul  1 06:52:03 linux-pnr kernel: sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
    Jul  1 06:52:04 linux-pnr kernel: sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
    Jul  1 06:52:04 linux-pnr kernel: sd 0:0:0:0: [sda] 156301488 512-byte hardware sectors (80026 MB)
    Jul  1 06:52:04 linux-pnr kernel: sd 0:0:0:0: [sda] Write Protect is off
    Jul  1 06:52:04 linux-pnr kernel: sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
    Jul  1 06:52:04 linux-pnr kernel: sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
    To me it looks like a kernel problem.

    Some research on google led me to believe smartd might be the problem. But this morning it froze again. On reboot the bios POST claimed I had no hard disk or dvd station at all. But after a second reboot everything showed up just fine.

    Information about the IDE controller
    Code:
    00:14.1 IDE interface: ATI Technologies Inc IXP SB400 IDE Controller (rev 80) (prog-if 82 [Master PriP])
    	Subsystem: Acer Incorporated [ALI] Device 009f
    	Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 16
    	I/O ports at 01f0 [size=8]
    	I/O ports at 03f4 [size=1]
    	I/O ports at 0170 [size=8]
    	I/O ports at 0374 [size=1]
    	I/O ports at 8410 [size=16]
    	Capabilities: [70] Message Signalled Interrupts: Mask- 64bit- Queue=0/0 Enable-
    	Kernel driver in use: pata_atiixp
    	Kernel modules: pata_atiixp, atiixp
    Information about ata from boot.msg
    Code:
    <6>ata1.00: ATA-6: HTS541080G9AT00, MB4OA60A, max UDMA/100
    <6>ata1.00: 156301488 sectors, multi 16: LBA48 
    <6>ata1.01: ATAPI: PIONEER DVD-RW DVR-K16RS, 1.35, max UDMA/33
    <6>ata1.00: configured for UDMA/100
    <6>ata1.01: configured for UDMA/33
    I'm using kernel version "2.6.25.5-1.1-default"

    Some help would be greatly appreciated.
    Another thing you may want to try is to run diagnostics on your hard drive. Ultimate Boot CD (along with its various flavors) is a valuable tool I keep in my toolbox (yes, you heard me right - I keep a toolbox with me whenever working on computers). Plenty of on-disc tools to check hard drive integrity, etc.

    I'd also check the two settings Magic31 asked you about.

  4. #4
    Join Date
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    Default Re: Linux freezes for short periods on an Acer Aspire 5100

    Quote Originally Posted by Magic31 View Post
    You could try to see if the piix driver works (blacklisting the pata_atiixp)
    Okay... Blacklisting... How do I blacklist the pata_atiixp driver?

    Two questions seeing you are also running openSUSE 11;
    -do you have reiserfs as filesystem?
    -is beagle installed and running?
    I knew reiserfs was problematic, so I used ext3. beagle is running, but when I disabled it the laptop still froze up. I'll disable it, just to bee sure.

  5. #5
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    Default Re: Linux freezes for short periods on an Acer Aspire 5100

    have a look in /etc/modprobe.d/blacklist

    You will see entries for other, already blacklisted drivers. You can do the same for the pata_atiixp.

    To test you can first add the line ' blacklist=pata_atiixp ' to the boot option line at the boot screen and check *if* your system boots and double check the driver has not loaded.
    If the freeze does not occur it looks like a driver issue.

    Have a LiveCD or install media handy in case you have to revert a change you've made to configuration files.
    Have a lot of fun!

  6. #6
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    Angry Re: Linux freezes for short periods on an Acer Aspire 5100

    Hmm, it just failed to detect all drives on a first boot. I'm starting to believe OpenSUSE is not the problem. It could also be a case faulty hardware.

  7. #7
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    Default Re: Linux freezes for short periods on an Acer Aspire 5100

    Well, don't jump there too quick. It could also be there is no other driver fit other than the one you just blacklisted.

    Or where you not trying the blacklist option?
    Have a lot of fun!

  8. #8
    Join Date
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    Default Re: Linux freezes for short periods on an Acer Aspire 5100

    Thanks I'll look into it. That boot option seems like a good place to start, because I can turn that on and off without using live or recovery disks.

  9. #9
    Join Date
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    Default Re: Linux freezes for short periods on an Acer Aspire 5100

    Quote Originally Posted by Magic31 View Post
    Or where you not trying the blacklist option?
    Man You're quick!

    No, I was not trying to blacklist anything. It crashed on bios POST. I think that's a clear sign that Suse had nothing to do with it.

  10. #10
    Join Date
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    Default Re: Linux freezes for short periods on an Acer Aspire 5100

    Yep... afraid you will have to look in that direction. Backup important data will be the 1st step.
    Have a lot of fun!

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