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Thread: USB Broken by OpenSUSE 11

  1. #1

    Default USB Broken by OpenSUSE 11

    Hi!

    So I've recently installed 11. Although I used 10.3 before, this is a clean install on a new HDD (all other H/W is the same). Under 10.3, I had no problem with USB but with 11 there are some major problems:

    - USB Mass storage is not working. Not only the devices won't automount but they do not have entries in /dev so that I can mount them myself. I tried with several USB memory keys but it seems that they do not get any power (two of my devices have a LED which turns on when connected and flashes when transferring data, the light does not light up at all).

    - My USB keyboard was loosing keystrokes if I typed at more than one key per second. This got extremely annoying so I took out an old PS/2 keyboard to continue.

    Any ideas how to fix this? What the problem is? If not, could I somehow download and install the related drivers/modules/etc from 10.3 to get USB working?

    Things I know already:
    - My USB controler/ports are detected. They are enumarated in /var/log/boot.msg.
    - The LiveCD has the same problem as my installation.

    Thanks in advance,

    - Itai

  2. #2
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    Default Re: USB Broken by OpenSUSE 11

    Quote Originally Posted by idanan View Post
    - USB Mass storage is not working. Not only the devices won't automount but they do not have entries in /dev so that I can mount them myself.
    Are you sure on that?

    I have over 2 terrabytes of data on USB devices, and while they are not properly auto hotplug mounted by 11.0, they can be easily manually mounted.

    Plug a USB device in, give it a minute, and then type:
    su -c 'fdisk -l'
    (thats a small "L", and enter root password when prompted)
    Does your external drive show up there?

  3. #3

    Default Re: USB Broken by OpenSUSE 11

    Thanks for the reply but no it does not work.

    The command you suggested shows all my IDE drives but no
    the USB.

    As I said in , the drives do not seem to be powered at all.
    It did work perfectly, plus automount in 10.3.

    - Itai

  4. #4
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    Default Re: USB Broken by OpenSUSE 11

    Quote Originally Posted by idanan View Post
    The command you suggested shows all my IDE drives but no the USB. As I said in , the drives do not seem to be powered at all. It did work perfectly, plus automount in 10.3.
    I've successfully done this with 5 different USB devices. How certain are you that your hardware is not bad?

  5. #5

    Default Re: USB Broken by OpenSUSE 11

    I'm 100% certain. All 4 USB devices I tested work on my laptop which runs WinXP and worked on 10.3 a few days ago.

    I'm still open to ideas as what is happening differently in 11 compared to 10.3. BTW, I also tried the LiveCD just to see if it wasn't related to the config I choose. Another hint is that my USB keyboard was not working properly either so I reverted to a PS/2 one, so there is something generally wrong with USB support in 11 on my machine.

    - Itai

  6. #6
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    Default Re: USB Broken by OpenSUSE 11

    Quote Originally Posted by idanan View Post
    I'm 100% certain. All 4 USB devices I tested work on my laptop which runs WinXP and worked on 10.3 a few days ago.
    Could it be your PC hardware (as opposed to the USB devices)?

    I've just tested my external usb devices with 11.0 again. They work even better, after applying the fix:
    cd /sbin
    sudo ln -s mount.ntfs-3g mount.ntfs
    I get auto hotplug mounting of NTFS formatted drives, with Read/Write permissions as a regular user. And this is under openSUSE-11.0. No more manual mounting commands.

    IMHO you need to check your PC's USB I/O device compatibility with openSUSE.

  7. #7

    Default Re: USB Broken by OpenSUSE 11

    IMHO you need to check your PC's USB I/O device compatibility with openSUSE.
    Thanks again for the reply. I don't doubt it works on your system but ALL my devices worked on my system with SUSE 10.3 and no longer work with 11. If I don't find a solution, I'll have put back 10.3 but that means I won't be able to find what the problem is, that is why I'm trying to get to the bottom of this first.

    I honestly expected everything that worked with 10.3 to still work with 11, otherwise it is a deal breaker for me. However, I never checked the compatibility, not that I would know how to What I do know is that my USB chipsets/hubs/ports are enumerated in the boot.msg which is in /var/log.

    - Itai

  8. #8

    Default Re: USB Broken by OpenSUSE 11

    Quote Originally Posted by oldcpu View Post
    Could it be your PC hardware (as opposed to the USB devices)?
    As someone else suggested, I reinstalled 10.3 to check. My USB
    works perfectly with 10.3 and there are no error messages in
    dmesg wrt to USB. With 11, dmesg shows that the kernel registered
    a "USB Disconnect" and that the devices do not accept addresses.

    Any help would be appreciated,

    - Itai

  9. #9

    Default Re: USB Broken by OpenSUSE 11

    I also have problems with USB and OpenSuse11:

    my memory stick is not noticed until i start lsusb. lsusb will hang for a while and then show the stick.

    Same with my WLAN USB stick.

    I have a board with AMD chip set and an Radeon 3600 graphics card, so i installed the AMD/ATI driver from the repository. I believe that USB worked before installing that driver but i am not sure. I hadn't the time to investigate the problem further.

    OpenSuse 10.3 works well.

    Lars

  10. #10

    Default Re: USB Broken by OpenSUSE 11

    I've got the same problem with the keyboard and mouse. My wireless USB keyboard often misses key strokes (really annoying) and my wirless USB mouse somethings has a mad fit.

    It worked fine until I did a fresh install of SUSE 11. Under 10.3 i had no problems.

    Its worth noting that I have a USB 500GB disk that works ok.

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