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Thread: Thunderbird and printing

  1. #1
    uclapap NNTP User

    Default Thunderbird and printing

    If someone fixes the bug listed in my first post, anyone know why thunderbird does not try to print in the correct paper size?

    The error returned is : "There was a problem printing because the paper size specified is not supported by your printer."

    All other printing works fine. (After the standard drivers were loaded to override those supplied by Opensuse).

    Thanks,

    Neil.

  2. #2
    uclapap NNTP User

    Default Re: Thunderbird and printing

    Forget it, it's LDAP and NFS issues again.

    11 is really bad! Back to Ubuntu!

  3. #3
    Join Date
    Jun 2008
    Location
    Oklahoma, US
    Posts
    822

    Default Re: Thunderbird and printing

    uclapap wrote:

    >
    > Forget it, it's LDAP and NFS issues again.
    >
    > 11 is really bad! Back to Ubuntu!
    >
    >


    SuSE was originally from Europe, where A4 paper is the norm. This still
    creeps in occasionally and gets set as a default paper size, causing issues
    when attempting to print to a printer with Letter paper installed. (and
    vice-versa)

    Check the default paper size in Thunderbird, verify it's proper for you (A4 /
    Letter)

    If everything else prints fine, then it's most likely Thunderbird's settings.
    Otherwise I'd suggest checking the default paper size set in your system
    printer config. (YaST -> Hardware -> Printers)



    --
    L R Nix
    lornix@lornix.com

  4. #4
    Join Date
    Jul 2008
    Location
    Santa Cruz, CA
    Posts
    253

    Default Re: Thunderbird and printing

    If only it were so simple. I've looked at KDE settings. I've looked at CUPS settings. I've grubbed around the /etc directory looking for nefarious files secretly trying to sneak in another "A4" when "Letter" is demanded. All my apps are now printing in "letter" format. Except Thunderbird. It insists on printing one line past the end of each page. I've also traversed the ~/.thunderbird hierarchy, looking for those sneaky "A4"s. It is not to be found.

  5. #5
    Join Date
    Jul 2008
    Location
    Santa Cruz, CA
    Posts
    253

    Default Re: Thunderbird and printing

    Several minutes have past and I did finally find it. It hides in the wcx9kb1h.default directory (obviously) in prefs.js. It does, in fact, have an entry that says, "Despite everything you've done, I know you would prefer to use A4 paper" and there is _no_ preference setting to override this. Someone out there needs a class on human factors and usability.

  6. #6
    Join Date
    Sep 2008
    Location
    Bangalore, India
    Posts
    70

    Default Re: Thunderbird and printing

    Quote Originally Posted by bkorb View Post
    Several minutes have past and I did finally find it. It hides in the wcx9kb1h.default directory (obviously) in prefs.js. It does, in fact, have an entry that says, "Despite everything you've done, I know you would prefer to use A4 paper" and there is _no_ preference setting to override this. Someone out there needs a class on human factors and usability.
    They certainly need a class

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