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Thread: openSUSE 11.4 and njytouch touch screen - Problems

  1. #1

    Unhappy openSUSE 11.4 and njytouch touch screen - Problems

    Hi everybody,

    I have problems getting a NJY touch screen (LINK) to work that I purchased a while back off ebay. Of course I let myself be fooled by the claims of the manufacturer that it works with openSUSE and did not realize that their drivers (DRIVERS) only go up 9.2 and only 32bit until it was already too late.

    The first problem is that I cannot even get the .sh file to extract the driver without giving me errors and all attempts to manually extract the embedded tgz file have failed miserably. The technical support of the manufacturer is extremely limited regarding driver/installation; though they quickly respond to emails, all I got was "try the driver on our download page" - as well as answers along the line "64bit is way too advanced - nobody uses it anyway"

    The panel and the controller themselves work, I could get them to work on a WinXP test box. I was hoping that given the multitude of similar panels out there there might be another way of getting it to work... I would really appreciate if any of you guys could help!

    When I plug it in, dmesg reports:
    [16691.691059] usb 3-3: new low speed USB device using ohci_hcd and address 2
    [16691.882579] usb 3-3: New USB device found, idVendor=0eef, idProduct=0001
    [16691.882585] usb 3-3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
    [16691.882588] usb 3-3: Product: Љ
    [16691.882591] usb 3-3: Manufacturer: Љ
    [16691.903041] generic-usb: probe of 0003:0EEF:0001.0004 failed with error -32

    It does not even recognize the manufacturer (unless that weird symbol actually means something), nor does it register as a HID device.

    And lsusb -v reports:
    Code:
    Bus 003 Device 002: ID 0eef:0001 D-WAV Scientific Co., Ltd eGalax TouchScreen
    Device Descriptor:
      bLength                18
      bDescriptorType         1
      bcdUSB               1.10
      bDeviceClass            0 (Defined at Interface level)
      bDeviceSubClass         0 
      bDeviceProtocol         0 
      bMaxPacketSize0         8
      idVendor           0x0eef D-WAV Scientific Co., Ltd
      idProduct          0x0001 eGalax TouchScreen
      bcdDevice            1.00
      iManufacturer           1 ?
      iProduct                2 ?
      iSerial                 0 
      bNumConfigurations      1
      Configuration Descriptor:
        bLength                 9
        bDescriptorType         2
        wTotalLength           34
        bNumInterfaces          1
        bConfigurationValue     1
        iConfiguration          4 ?
        bmAttributes         0xa0
          (Bus Powered)
          Remote Wakeup
        MaxPower               44mA
        Interface Descriptor:
          bLength                 9
          bDescriptorType         4
          bInterfaceNumber        0
          bAlternateSetting       0
          bNumEndpoints           1
          bInterfaceClass         3 Human Interface Device
          bInterfaceSubClass      0 No Subclass
          bInterfaceProtocol      0 None
          iInterface              0 
            HID Device Descriptor:
              bLength                 9
              bDescriptorType        33
              bcdHID               1.12
              bCountryCode            0 Not supported
              bNumDescriptors         1
              bDescriptorType        34 Report
              wDescriptorLength     141
             Report Descriptors: 
               ** UNAVAILABLE **
          Endpoint Descriptor:
            bLength                 7
            bDescriptorType         5
            bEndpointAddress     0x81  EP 1 IN
            bmAttributes            3
              Transfer Type            Interrupt
              Synch Type               None
              Usage Type               Data
            wMaxPacketSize     0x0008  1x 8 bytes
            bInterval              10
    Device Status:     0x0000
      (Bus Powered)
    I googled extensively and tried all sorts of tricks / suggestions that are floating around ... e.g. disabling acpi, blocking usbtouch kernel modules to get similar drivers working etc. I tried the eGalax driver, DWav driver, and I contacted eGalax who responded that they are not the manufacturer... kinda makes sense, but it's still weird, particularly since the windows driver was also programmed by DWav/eGalax.

    Can anybody provide me with some pointers what to try, where to look etc? Or maybe help me extract that driver from the file on the manufacturer's website? If that works, is there any way to use a 32bit driver in a 64b system? Or do you think it's possible to use any of the other manufacturers' drivers by adjusting some parameters - they look pretty identical and should not differ too much (I hope)?

    From what I gather the lsusb output is quite similar if not identical what other people get with other controllers.

    Thanks!

  2. #2
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    Default Re: openSUSE 11.4 and njytouch touch screen - Problems

    Hi
    Looks like you need to install some development files (it uses xorg now not xfree86), then try this;
    Code:
    unrar e touchkit.setupr8nm.rar
    dos2unix touchkit.setupr8nm.sh
    chmod 700 touchkit.setupr8nm.sh
    sudo sh touchkit.setupr8nm.sh
    
    (*) Extract files from [touchkit.setupr8nm.sh] to [/tmp/touchkit]
    (*) Start installer [/tmp/touchkit/setup]
    
    === TouchKit for Linux Installer ===
    
    (Step 1) Check Packages Installed
    [Common]
     make                          OK (make-3.82-140.1.x86_64)
     tcl                           OK (tcl-8.5.9-2.11.x86_64)
     tk                            OK (tk-8.5.9-3.3.1.x86_64)
    [Required for Full Mode]
     gcc                           OK (gcc-4.5-19.1.x86_64)
     glibc-devel                   OK (glibc-devel-2.11.3-12.17.1.x86_64)
     XFree86-devel                 not found
     kernel-source                 OK (kernel-source-2.6.37.6-0.7.1.noarch)
    
    (Step 2) Select Installation Mode
    (Q) Which installation mode do you prefer?
     (1) Compact Mode, (only RS232 and PS/2) or
     (2) Full Mode (RS232, PS/2 and [USB])
    If/when it errors please post the whole output here SUSE Paste and set to never delete.
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    openSUSE 13.1 (Bottle) (x86_64) GNOME 3.10.1
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

  3. #3

    Default Re: openSUSE 11.4 and njytouch touch screen - Problems

    Thanks malcomlewis, that already got me a lot further than before. Of course I ran into errors So I created the SUSE Paste as requested: SUSE Paste

    Now that I have the actual driver files I'll also give the manual installation a try - nonetheless I really appreciate any feedback

    Thanks so much!

  4. #4
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    Default Re: openSUSE 11.4 and njytouch touch screen - Problems

    Hi
    OK, there are a few errors in the tcl file in include/ configSTR.tcl grab this one and replace it; SUSE Paste

    Just check line 119 locally and make sure it's all on one line.

    Then paste the new errors.
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    openSUSE 13.1 (Bottle) (x86_64) GNOME 3.10.1
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

  5. #5

    Default Re: openSUSE 11.4 and njytouch touch screen - Problems

    malcomlewis, you're awesome! Here's the link for the next errors... SUSE Paste

    As you can tell I am no expert/programmer - I tried to figure out what's wrong myself, but to no avail...

    Thanks so much!

  6. #6
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    Default Re: openSUSE 11.4 and njytouch touch screen - Problems

    Hi
    Hmmm, will look at it again tomorrow for you.... hopefully can work through the errors and get something building.
    Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
    openSUSE 13.1 (Bottle) (x86_64) GNOME 3.10.1
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below... Thanks!

  7. #7

    Default Re: openSUSE 11.4 and njytouch touch screen - Problems

    Hi Malcolm,

    thank you very much! I just tried it again after noticing that some of the ownerships had not been set properly and this time got a different error: SUSE Paste

    Thanks again!

  8. #8
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    Default Re: openSUSE 11.4 and njytouch touch screen - Problems

    Quote Originally Posted by netdevil germany
    Hi Malcolm,

    thank you very much! I just tried it again after noticing that some of
    the ownerships had not been set properly and this time got a different
    error: 'SUSE Paste' (http://paste.opensuse.org/6263352)

    Thanks again!

    Hi
    OK, this should get you a little further.... Look here at the
    configSTR.h file line 74 to 84 and modify the configSTR.h file in the
    include directory to match, this also applies from line 189 to 192.

    Now since we don't want the file overwritten you also need to edit the
    include/Makefile and delete the reference to configSTR.h in line 8
    starting with TARGET.

    --
    Cheers Malcolm °¿° (Linux Counter #276890)
    openSUSE 11.4 (x86_64) Kernel 2.6.37.6-0.7-desktop
    up 1 day 22:23, 7 users, load average: 0.26, 0.13, 0.14
    GPU GeForce 8600 GTS Silent - Driver Version: 280.13


  9. #9

    Default Re: openSUSE 11.4 and njytouch touch screen - Problems

    Hi Malcolm,
    sorry but I am a little bit unclear as to where exactly to look...

    Quote Originally Posted by malcolmlewis View Post
    Look here at the
    configSTR.h file line 74 to 84 and modify the configSTR.h file in the
    include directory to match, this also applies from line 189 to 192.
    I found the the configSTR.h in the include directory, but which configSTR.h do you want me to compare it to?

    Thanks!

  10. #10
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    Default Re: openSUSE 11.4 and njytouch touch screen - Problems

    Quote Originally Posted by netdevil germany
    Hi Malcolm,
    sorry but I am a little bit unclear as to where exactly to look...

    malcolmlewis;2384206 Wrote:
    > Look here at the
    > configSTR.h file line 74 to 84 and modify the configSTR.h file in the
    > include directory to match, this also applies from line 189 to 192.
    >


    I found the the configSTR.h in the include directory, but which
    configSTR.h do you want me to compare it to?

    Thanks!

    Oops, for got the link
    http://paste.opensuse.org/76433521

    --
    Cheers Malcolm °¿° (Linux Counter #276890)
    openSUSE 11.4 (x86_64) Kernel 2.6.37.6-0.7-desktop
    up 2 days 0:02, 7 users, load average: 0.34, 0.19, 0.16
    GPU GeForce 8600 GTS Silent - Driver Version: 280.13


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